User Reviews for Wyndham Garden Hotel Schaumburg

Research User Reviews for Wyndham Garden Hotel Schaumburg (41-60 of 408)

• Add Your Own Review »

Jul 29, 2008 by Bruce from Pointe Claire, QC CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable bed, flat screen TV.
• Restaurant food not good.

“A very nice, pleasant and comfortable hotel. In close proximity to excellent restaurants and shopping malls.”

Jul 28, 2008 by Jill from Belton, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful bedding, enjoyed the pool, good TV, convenient access.
• No free WIFI. In today's world, this seems like a given, especially at a 3 star.

“I really enjoyed my stay, the accommodations were wonderful. The only drawback was that I could not believe there wasn't free WIFI.”

Jul 26, 2008 by Pmj from Battle Creek, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, clean.
• Breakfast was expensive.

“Great hotel, nice location.”

Jul 25, 2008 by Michele from Hoffman Estates, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Near to office, clean, comfortable.
• My key card did not work - had to get it done twice.

“Convenient location, clean, comfortable, modern.”

Jul 25, 2008 by Polly from Fishers, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Newly remodeled and nice.
• The outside looked old.

“The staff was very helpful and nice. The pool was small but adequate for my two children. The room was really nice and newly remodeled. The bed was very comfortable. We really enjoyed our stay.”

Jul 22, 2008 by Ted from Champaign, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Room and bathroom nice and clean, smelled fresh. Friendly front desk.
• Could hear what the people next door were talking about.

“Nice price and location for a clean room in the northwest suburbs of Chicago. Very friendly people at the desk.”

Jul 19, 2008 by Betsy from Green Bay, WI
Overall Rating: 10
Staff:[10] • Location:[10]

• Clean spacious, friendly.
• Air conditioning too loud.

“All around great.”

Jul 17, 2008 by Jonathan from Owens Cross Roads, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Customer service.
• No outdoor pool.

“Overall excellent in all categories.”

Jul 16, 2008 by Debra from Haiku, HI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location.
• $9.95 for internet usage I wouldn't have dragged my computer from Maui had I known.

“Great location cleans friendly staff.”

Jul 11, 2008 by Harolyn from Cleveland, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Staff was most helpful in a way.
• We had to pay an extra $10.00 a day on a five day stay for microwave and fridge.

“Over all our stay was very good. Only we had a five day stay, and the hotel charged an extra $10.00 a day for a fridge, and microwave. The staff is exceptional. My favorite thing was the warm cookies.”

Jul 11, 2008 by Amanda from Jacksonville, IL
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location.
• Lack of beds.

“We usually enjoy staying at this hotel, but again it was the lack of beds.”

Jul 9, 2008 by Kelly from Hartland, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Newly renovated and tastefully decorated.
• Overflowing garbage ran outside for 12 hrs.

“A terrific price on this nice hotel. My husband travels all over the country for business and was impressed with the room. Nice flat screen TV, new bedding and window treatments. Spacious bathroom with granite. Perfect for a couples weekend away!”

Jul 9, 2008 by Burce from Farmington Hills, MI
Overall Rating: 2
Cleanliness:[4] • Staff:[7] • Location:[7]

• Location.
• Rooms--I have a lung condition and was required to sleep in smoking room! I was awake the whole night!

“Smoking room really smells--they dont even change the linens. They too small. Curtain has visible dust on it. Windows cant be open. Too bad that most other comparable hotels provide breakfast for this price while this hotel does not. Pool areas and entrance of the hotel is like 1960s. Too out fashioned. This hotel needs some face lift urgently.”

Jul 8, 2008 by Terri from Moline, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Bed was comfortable!

“The door smelled pretty fresh. We were only staying one night and the location was good so we didn't complain, but if you have allergies I think you would have had to move to another room.”

Jul 2, 2008 by Travis from Lapel, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very comfortable and the bed was perfect.
• No brochures of things to do in the area.

“My wife and I went to this hotel for a night away from the kids. It was about 150 miles away and it was worth the trip. There's lots of shopping and good places to eat in the area. The hotel is within a mile or two from the Wood field Mall and other places of interest.”

Jul 2, 2008 by Val from Wilmette, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The staff was friendly and helpful, gave us warm chocolate chip cookies on arrival.
• Nothing to complain about at all!

“The staff was friendly and helpful, greeting us pleasantly and giving us warm chocolate-chip cookies upon checking in. The room was nicely-appointed with large soft towels and good-quality toiletries. We slept-in on Saturday with a "do not disturb" sign on the door and the housekeeping staff left us a note offering clean towels or other services if we desired.”

Jul 2, 2008 by Laura from Mukwonago, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great location!
• Offer cookie without nuts!

“Our experience was great. Service was outstanding from every level of employee.”

Jul 2, 2008 by John from Kansas City, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Staff was always friendly and helpful, and the cookies were nice.
• It was a great experience, no complaints.

“My girlfriend and I stayed here for 4 nights. The bed was comfortable, room was clean, staff was courteous. It was easy to get anywhere (Woodsfield Mall, IKEA, etc), and there was easy Interstate access. We had a great time.”

Jun 16, 2008 by Murphy from Owosso, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very Clean, Nice in-room furnishings, friendly staff.
• I was surprised to find that the internet access was a $10 per day add on.

“This is a very nice, conveniently located hotel with good staff. I enjoyed my stay here. The only negative was the extra $10 cost per day for internet access in the rooms. Even the cheapest of hotels can offer free wireless in-room internet access. This was like a paper cut to me. Small issue, but it bugged me my whole stay.”

Jun 5, 2008 by Skip from Sheffield Lake, OH
Overall Rating: 9
Cleanliness:[10] • Location:[10]

• Price.
• Mold in shower.

“Great hotel for the price. Breakfast was very filling, I had 3 ham & cheese omelets.”

Jun 5, 2008 by Chris from Ringgold, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient location, nice for the price.
• Lengthy complex public transportation to downtown.

“Great for the price, friendly and nice staff, room and services were excellent, good location and decent proximity to downtown Chicago via personal vehicle, to avoid confusion would recommend personal transportation, also with personal transportation proximity and convenience to downtown area/attractions is not too difficult (practically interstate from door to downtown).”

Jun 5, 2008 by Rich from Racine, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Most comfortable bed ever, tons of great pillows, too.
• No hot tub in the pool area, bathroom had shower only no tub.

“We loved this hotel.”

Jun 3, 2008 by Bill from Natick, MA
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[10]

• Bed.
• Smoke room.

“Make sure you make sure you do not get a smokers room.”

Jun 2, 2008 by Dave from Grand Blanc, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice bed and flat panel TV.
• Put me in smoking.

“Fast check in, no hassles. Comfortable room. Convenient to working areas.”

May 30, 2008 by Chirag from West Palm Beach, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Remodeled room with flat panel TV and very quiet.
• The bathtub needs to be replaced and pillows too soft.

“Great hotel with newer rooms. Everything looked new in the room, except the bathtub - didn't make any sense. Pillows need to be a bit harder. Needs an arcade to pass time when nothing to do. Locations is excellent and very quiet.”

May 30, 2008 by Jeff from Clawson, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• It was very clean and close to the function I was at.
• I only got one cookie I found nothing wrong.

“It is a great hotel. Very clean, the people working here were very nice and very helpful. I would stay here again.”

May 28, 2008 by Jessie from Saranac, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Clean, neat & great bed.
• Nothing.

“This was a very nice place - nice bathroom, clean & a good bed.”

May 27, 2008 by Marvin from Albuquerque, NM
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The management was very accommodating.
• I have nothing negative to say about this hotel.

“A restful place to stay for the business traveler.”

May 27, 2008 by Kim from Buchanan, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Nice beds! They have CNBC!
• Charge for use wireless. Needs to be free for business traveler.

“A couple of disappointments. They are not smoke free. Too few of smoke free rooms. I must have a smoke free room.”

May 23, 2008 by Natalie from La Crosse, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Cookies.
• Nothing.

“It was a nice place to have a family get together, great accommodations, plenty of activities (pool, exercise room, etc.).”

May 22, 2008 by Renee from Amherstburg, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice rooms, nice bath products, good location.
• No thick curtains on windows, very bright in early morning.

“Very nice rooms. Greatly exceeded my expectations. Very good location. I would recommend the hotel to anyone.”

May 22, 2008 by Sojung from Manchester, MO
Overall Rating: 3
Cleanliness:[4] • Staff:[1] • Location:[4]

• The morning receptionist was nice to give direction information when I asked it.

“The hotel location was hard to find because the road name was changed to different one if someone didn't know any idea about Chicago roads, and the receptionist was so grumpy not to give the double bed room but one king bed-room and if it was provided with extra bed, she said we had to charge $10 more, so I fought with her until around 1:30 a.m. my young kids standing there.”

May 21, 2008 by Jakub from Lakewood, OH
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[4]

• Staff was great, price was excellent, location was ok.
• I was missing refrigerator in room and safe. But the staff help me as much as they could.

“Not bad for the money. Its a hotel where you sleep and eat their breakfast for $10. If I remember correctly I bit on hotel 3 stars and I don't think this was a 3 star hotel. We didn't pay for parking which was great.”

May 21, 2008 by Bedi from Springfield, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Nothing.
• Filthy.

“We did not stay in this hotel because it was so smelly and filthy.”

May 19, 2008 by Jessie from Ramsey, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[7]

• Fitness center and restaurant.
• I stayed for 4 days on the last day there was no hot water. It was not turned on even when I checked out at 7a.m.

“This was a good hotel, the staff was surely at times and the lack of concern about there being no hot water made me think twice about staying here again.”

May 13, 2008 by Traci from E Moline, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We all had a great nights sleep, very comfortable. They also had internet access.
• The TV remote did not work. But the time we were in the room we did not need it.

“I loved everything about the room and hotel. It was everything we were looking for and more.”

May 12, 2008 by Patricia from Hartland, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Big, pleasant room and accommodating staff.
• Very thin walls; could hear people next door.

“Quiet location but just minutes from restaurants and shopping malls.”

May 9, 2008 by Melinda from Quincy, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Friendly staff, clean hotel, great TV, nice dcor.
• No disliked.

“Great location. Greeted promptly by a very professional employee, yet he was personable. He suggested room service (because we arrived late) and the restaurant was very accommodating. The express check-out was fantastic. Great room and very pretty decor. Great TV and coffee maker.”

May 7, 2008 by Mary A. from Farmington, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• It was easy to find off of the Interstate, and centrally located to every where we wanted to go.
• Did not have in-room refrigerators, and not enough free cable stations (sports, movies).

“As this was our first time, we were quite surprised that the question of whether we needed a non-smoking room. Due to this we ended up into a smoking room, and due to hotel was fully booked, we were unable to switch to another room. But the hotel did offer to spray the room immediately upon check in. The friendly staff did help out in many other ways during our stay. As we only stayed one night, we did not dine in their restaurant (prices a little on the high end for our travel budget), but the hotel was conveniently located near a grocery store and target store, so we ate inexpensive breakfasts in our room after all. It would have been nice to have maybe an in-room refrigerator to keep our drinks cold, but the hotel did supply ice. Overall, it was a pleasant surprise, this hotel would definitely be a plus accommodation for a business traveler.”

May 7, 2008 by Tiffany from Palatine, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[10]

• The hotel staff was friendly and it's in a nice area.
• No food vending machines on individual floors.

“This hotel was in a safe, convenient location with restaurants and shopping nearby. Hotel staff were friendly and the room was clean and comfortable.”

May 7, 2008 by Latrice from Hanover Park, IL
Overall Rating: 9
Cleanliness:[5] • Staff:[10] • Location:[10]

• Customer service was perfect.
• Small mold and mildew around tub.

“The hotel was beautiful. A small mold and mildew issue in the bathroom of my room was a bit disappointing but service was excellent.”

May 5, 2008 by Tom from Dayton, OH
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[10]

• Location.
• Put me in a smelly, smoking room for four nights. I had to purchase air freshener!

“Hotel in great location, clean place, attentive friendly staff. Not flexible on putting a non-smoker into a non smoking room. I have been to this hotel on six separate occasions, and put in a smoking room (as a non smoker) four times. The smell is very offensive!”

May 3, 2008 by Mary from Brookfield, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Clean, comfortable and efficient. We were there to sleep, clean up and catch a little TV.
• Wish it offered morning coffee and light breakfast like other hotels.

“Thank you for making this hotel possible for me to experience.”

May 2, 2008 by Chang from Indianapolis, IN
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[10]

• This is third times I boot for this hotel, room got improved.
• Too expensive for beer or drink.

“Good, getting better then before that my family had trip in 3 month ago live in same hotel.”

Apr 28, 2008 by Kelly from Hallsville, MO
Overall Rating: 3
Cleanliness:[8] • Staff:[5] • Location:[8]

• Bed was comfortable.
• Movie channels were messed up, coffee maker did not work, and Smokey.

“We could not get out of our smoking room. Therefore we were very uncomfortable. It was very Smokey in the evenings. When we got home all of our stuff smelled like smoke. Internet was $10 bucks for the room each day, no free breakfast. Our coffee maker did not work and it took two days to get that straightened out so we got coffee only one morning. I want to be assured that I will not get stuck in a smoking room again.”

Apr 26, 2008 by Brian from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Friendly, good location and clean.
• Did not like the building engineer walking into the room on me while in bed.

“Overall a good stay good location not construction nearby but no interference overall rating six to seven out of ten.”

Apr 24, 2008 by Mike from Broken Arrow, OK
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[7]

• Great staff and breakfast buffet.
• Small rooms and biz office.

“Older DT with clean but small rooms, terrible biz center, decent gym and pool. Very friendly and helpful staff.”

Apr 23, 2008 by Writerm from Lake Zurich, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quiet, friendly, comfortable.
• Outside of building was unattractive.

“Although the outside of the building was unattractive, inside, it was quiet, clean, nicely furnished, and very comfortable. Within a block or two of tons of restaurants and shops. I would stay there again in a second.”

Apr 20, 2008 by Beth from Danville, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[6]

• The cookie I got when I checked in that's it.
• Blood on curtains and mattress, requested 2 beds in a non smoking room & had to chose between 1 bed or a smoking room.

“This hotel was a nightmare. I made my reservation almost a month in advance. When I arrived they check us in and never mentioned we weren't getting the 2 beds we requested. When we opened the door there was one bed. I went to look at the room w/ double beds- it smelled awful and there was blood stains on the curtains and the bed matress. So we headed back down to the first room w/ one bed and had the cot brought up. The curtains in this room were also stained and there is no fan in the bathroom. I felt terrible because I had made the reservation and everyone was totally grossed out. Hoping to redeem myself I offered to take everyone to breakfast the next day. The hotel breakfast was awful the buffet items looked like they had been sitting there for 24 hours and the menu items were just indivdual servings of the food from the buffet another disaster. I will not go back to this hotel again.”

Apr 17, 2008 by Rich from Merrillville, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[10]

• Cookies, smaller lobby for less walking, comfy bed.
• Staff was never at the desk. Always had to yell for them.

“If you're looking for a basic place to stay, with an easy entry and exit, and a comfortable bed this is it. But, I've stayed here three times, and can tell you the highlights are the bed, free Wall Street Journal, warm cookies, and that's it. The staff make no attempt to be at the desk to greet you. The hotel has free Wi-Fi - if you want to sit on the only couch across from the check-in desk. In the room it will cost you $9.95 for a 24 hour connection, yet, down the block there is free wi-fi at the McDonald's or even IKEA! Try to use the dial-up to get around paying $9.95 forget about it! The call cost 0.75 and at the hour mark the hotel considers it long distance and hits you for 7 bucks plus minutes which surpass the $9.95! Look forward to the cleaning people vacuuming and throwing garbage in the dumpster below the rooms about 5AM wake-up! Plus the hotel is just plain loud, slamming doors, thin walls, and no attempt by the staff to spread people through the hotel. The parking lot is small and close, which I like, but at night it's dark and unsafe beware. All in all, because of the luck of the draw, we stayed here three times - with every experience the same. Oh, did I mention the peeling paint in the shower, and masking tape covering the exposed rust/metal by the tub drain! We'll opt for a location close to Schaumburg, IL next time.”