User Reviews for Best Western Midway Hotel

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Oct 2, 2006 by Michael from Darien, IL
Overall Rating: 4
Cleanliness:[8] • Staff:[10] • Location:[10]

• The location was perfect for my business trip.
• Hard beds, food quality only OK.

“The manager was berating the girl checking me in, about another worker who was picking up food for the Rest., but going to have trouble picking up a guest else where. Not my problem, not the front desk girls problem....Old rooms, beds rock hard, AC worthless.”

Sep 20, 2006 by Luke from Oakdale, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean room with home away from home feel.
• HBO never came in on my TV and front desk didn't want to deal with the problem.

“Very clean rooms with and excellent recreation area for children. Nice pool and hot tub.”

Sep 20, 2006 by Rick from Portage, WI
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[3]

• It was Motel 6 with a pool; not a 2-star hotel, let alone a 2-1/2 star as rated.
• Had a computer in lobby to go online and reserve another hotel up the road.

“I have already filed a complaint and request my money back. Have purchased many hotels and this is the first time I felt taken advantage of. BW Midway is not a 2-1/2 star hotel. Mon-smoking room/floor smelled like smoke, elevator smelled like a used toilet, and there was a wasp in our severely dated room. I would also request you to downgrade this hotel for future reservations. Thanks, Rick”

Jul 13, 2006 by Kristopher from Steger, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• No need to leave the hotel for fun and excitement with a pool, arcade, restaurant.
• The arcade was not very well maintained with updated games and cleaning of the machines.

“Very nice hotel, especially for the 2.5 star rating it was given. Enough fun on premises, you may not even need to leave! Great place to stay!”

May 22, 2006 by Susan from Richland Center, WI
Overall Rating: 7
Cleanliness:[7] • Location:[7]

• The size and layout of the room.
• I wasn't able to use my tax exempt status, cost me an additional $28.

“Great family get away... kids will enjoy the many activities. As a business traveler during weekdays, I enjoyed the spacious room and got a lot of work done.”

Apr 28, 2006 by Wes from Le Sueur, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• I liked that they had clean rooms and good toiletries, great water pressure.
• Getting to and from our room was very roundabout. It had one elevator and you had to walk through the pool area.

“This hotel was convenient, clean, and had a helpful staff. Great hotel for business or couples. Not ideal with young children. Would use again though because they had great water pressure in showers and you left not feeling as if you just spent the night in a hotel.”

Apr 25, 2006 by Tom from Davenport, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean . Staff very friendly.
• Nothing.

“The staff still treated me with respect.”

Apr 4, 2006 by T.J. from Centerville, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Expectations were always exceeded.
• Nothing.

“If you are a business traveler, this hotel is a definite must. Top two floors take special cards to access, which keeps the kids in the hotel from running the halls etc. If you are a leisure traveler, the bottom 3 floors are all child friendly. Pool, video games etc. available. Can't say enough about this hotel.”

Apr 2, 2006 by Mel from Eagan, MN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very comfortable rooms/beds.

“Great location, because of meetings, did not have a chance to partake of anything at the hotel.”

Nov 21, 2005 by James from Frisco, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[10]

• Very nice staff.
• N/A

“Overall good stay, but Best Western is a Best Western just doesn't have the name one would expect from a 3 star. Had problems with both wireless and hard-wire internet connections.”

Nov 13, 2005 by Vivek from Burr Ridge, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Good location - right off highway.
• Everything seems old and low quality - rooms, furniture, decor, toiletries.

“Good hotel if you need a last-minute accommodation on a budget. Easily accessible from highway. Free continental breakfast with cheap upgrade to full breakfast, but I wouldn't recommend it. Everything about this place seemed old and cheesy, especially when you get up to your room. Didn't feel very comfortable staying at this place.”

Aug 29, 2005 by Ann S. from Middleton, WI
Overall Rating: 1
Cleanliness:[4] • Staff:[2] • Location:[8]

“The mattress sagged. The shower did not drain properly. The room had a smell and my room was near a very noisy intersection.”

Aug 2, 2005 by Gregg from Phoenix, AZ
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Continental breakfast was nice. The coffee was served to you.
• Sticky carpet from the trees in the atrium area

“Nice hotel that is convenient to freeway that allows for access to D/T Milwaukee and the rest of the area.”

Aug 2, 2005 by Scott from Elgin, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• clean,friendly,good location,good food,every thing was excellent

“everything was a good experience”

Jun 18, 2005 by Duane from Orem, UT
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Nice pool and continental breakfast
• Air conditioning did not not work for one day

“Great location and convenient to a major shopping mall. Staff was very friendly and helpful.”

Jun 17, 2005 by Suzanne from Wayzata, MN
Overall Rating: 1
Cleanliness:[6] • Staff:[9] • Location:[9]

• The location, the manager on duty
• No AC, AC was filthy, filter never cleaned, paer mgr. "compressor not working, yearly problem"

“The lobby was pleasant upon arrival and the person on duty tried to be helpful. The rooms all felt stifeling and in need of fresh air aside of air conditioning. We were appalled at the condition of the air conditioner. It appeared the filater nor any part of it had never been cleaned.”

Jun 16, 2005 by Bob from Beverly Hills, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was more than I expected. the room and service was wonderful

“For the money it was great. The restaurant was very nice. and the room was a good size”

Jun 13, 2005 by Jim from Granger, IN
Overall Rating: 1
Cleanliness:[5] • Staff:[2] • Location:[8]

• location only
• A/C was poor,

“Poor physical maintenence. Only do the minimum they have too. Not attentative to needs.”

Jun 4, 2005 by Gerald from Springfield, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very Efficient. Clean Rooms Good Service.
• Mattress could be better. back was sore when I woke up.

“Ideal location. Very good at cleaning Room. Had trouble with tv. They came with a different one. I would stay there again. Price was all I could afford. Nice continental breakfast.Very quiet room. No outside noises no shower noise from other rooms. Quietest Motel I have ever stayed at. I would highly recommend it to anyone.”

May 31, 2005 by David from Brussels, WI
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location, and very friendly people.
• Liked everything.

“Very nice hotel. Everyone was very nice, and the room was good too.”

May 28, 2005 by Elaine from Grand Rapids, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location, clean, nicely decorated, borders on a golf course, breakfast voucher can be applied to hot buffet or just used for continental
• Liked everything about it

“This hotel is located close to interstate highway and also roads that lead towards the downtown area of the city should you choose not to use highway. It has a pool and hot tub in a pleasant setting. Rooms on the back side of the hotel overlook a golf course. Has all the amenities in the room. Would recommend it to friends.”

May 18, 2005 by Laura A. from Eau Claire, WI
Overall Rating: 2
Cleanliness:[4] • Staff:[7] • Location:[8]

• The breakfast was great and the location was handy.
• THe beds were very small and the linens were too small. There was only lukewarm water for the shower.

“We most likely would not stay here again. The price we paid was not worth the small room, small beds, and noisy atmosphere. There were numerous people smoking in the pool area and not supervising children, even after the staff asked for their cooperation. ”

May 17, 2005 by Dave from Chicago, IL
Overall Rating: 4
Cleanliness:[7] • Staff:[7] • Location:[8]

• Friendly staff
• Did not receive my 6am wakeup call!

“Hotel's decor seems stuck in a time-warp and is in need of an extreme makeover. A/C wasn't cool enough, beds were small and uncomfortable, no pay-per-view on the TV.”

Apr 26, 2005 by Nancy from Wisconsin Rapids, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• I LOVED the amenities in the rooms, as well as, the work-out room.
• The pool looked like it had a layer of scum on the top, so I didn't venture in.

“This hotel was very easy to get to and the overall quality was outstanding. Room service was fast and delicious!!! I did receive a coupon for a free continental breakfast, but I didn't have time to check it out on this trip. The only negatives were the pool, which could have used a cleaning while I was there, and one front desk staff who seemed to forget why he was there... focusing more on the countertop than those at the desk waiting for assistance. Would I recommend this hotel? Definitely!”

Apr 25, 2005 by Zygmunt from Chicago, IL
Overall Rating: 3
Cleanliness:[6] • Staff:[6] • Location:[8]

• nice pool
• no air condition till May 1st and it was hot in April

“I would not recommend this hotel to anyone.
No air condition till May, no wireless internet
which is actually working, and the front desk hangs up on you if you ask too many" questions."”

Apr 21, 2005 by George from Arlington Hts, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[10]

• The location to where we were going
• The floor in the hotel room had things sticking out of it.

“The hotel was fine for the price, but the floor had bumps in it that hurt your feet when you walked over them.”

Apr 21, 2005 by Jonathan from Durham, NC
Overall Rating: 1
Cleanliness:[3] • Staff:[4] • Location:[7]

• free broadband
• No a/c, dirty room, stained sheets, clogged drains

“There was no central air, the sheets and furniture had visible stains, the sink was clogged, and room had an overall uncleanliness to it. We asked maintenance to fix the drain, but they never did. ”

Mar 14, 2005 by Dawn W. from Rantoul, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• All the extras in the room, nice size and clean.
• 0

“0”

Mar 14, 2005 by Steve from Somerset, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Though the hotel is older, it is both clean and comfortable
• Parking lot is quite large and parking is not always convenient slow elevators

“While the Brookfield Midway Hotel is Dated and does not have the consistent, cookie cutter (you Know is this Tuscaloosa or Tacoma), almost sterile feel of some of the newer hotels It is clean and comfortable, with a neat, courteous, and helpful staff (not to be underestimated), easily one of the best Hotel Pools, and a better than average restaurant. Add a breakfast voucher free Hi Speed internet and Showtime and this is a solid choice.”

Dec 6, 2004 by Nilesh P. from Madison
Overall Rating: 5

“A basic hotel. It has some good amenities such as free DSL access, large king bed and free breakfast. I think if the hotel or the furnishings had a new look, it would greatly help with the feeling of a satisfied stay. The downside: halls had a smoky smell to them, heater did not work one night, bed was not a high quality, lighting was too dim.”

Sep 29, 2004 by Diana H. from Madison, WI
Overall Rating: 8

“I thought our hotel was quite satisfactory. I especially liked the coupon presented at check in which could be used towards the full breakfast dramatically reducing the cost of the meal. The hotel was clean with many amenities useful for family travel.”

Sep 25, 2004 by Christopher W. from Eau Claire
Overall Rating: 7

“The beds were ridiculously hard.”