User Reviews for Best Western Naperville Inn

Research User Reviews for Best Western Naperville Inn (1-20 of 21)

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Sep 19, 2009 by Bill from Chanhassen,MN
Overall Rating: 8

• A great value.
• Breakfast was fine, but the breakfast room was not particularly inviting.

“Inexpensive, clean and easily accessible accommodations in an expensive region of the country.”

Aug 27, 2009 by Raeellen from Racine,WY
Overall Rating: 9

• Continental breakfast was disappointing. Coffee was warm water, waffle maker didn't work.

“It was OK. Wasn't in room for long. The bathroom floor was not real clean. I like extra pillows so that would have nice to have a couple of those. All in all it wasn't too bad.”

Jun 9, 2009 by Stephen from St Johns,MI
Overall Rating: 10

• Staff very helpful and friendly.
• Nothing.

“Great location, helpful and friendly staff. Clean rooms and nice breakfast in the morning.”

Apr 11, 2009 by Don from Pasadena,MD
Overall Rating: 8

• Free internet, free breakfast, simple and clean.
• No room service.

“The hotel has your basic amenities - cable TV, internet and work area. Each room has a refrigerator and microwave - a nice touch. The hotel provides a free continental breakfast. It is always clean and the rooms are well cared for.”

Apr 7, 2009 by from Warsaw,IN
Overall Rating: 7

• Inexpensive lodging.
• The evening staff was much friendlier than the morning staff.

“Nothing fancy, but inexpensive, safe and OK location.”

Aug 8, 2008 by Karamjit from Santa Maria, CA
Overall Rating: 4
Cleanliness:[2] • Staff:[7] • Location:[7]

• Good location and friendly staff.
• Room was leaking water from ceiling, sofa was wet due to the leaking ceiling.

“Everything about this hotel was good expect for the leaking ceiling.”

Mar 22, 2008 by Tanya from Bellwood, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was clean and the, and the price was right, and I felt safe.
• There was not a stopper in the tub, therefore could only shower.

“It was clean, nice location, and the bed was comfortable.”

Mar 15, 2008 by Ashok from Naperville, IL
Overall Rating: 5
Cleanliness:[7] • Staff:[3] • Location:[7]

• Interior was well decorated.
• The bed was not comfortable.

“The room was very small. I had asked for two queen beds. The room allotted to me did have two beds but they were definitely not queen size. Also, when I lay it, the mattress just sank.”

Feb 27, 2008 by Saskia from Peoria, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Rooms were clean, staff was friendly.
• Everything was fine!

“Really enjoyed our stay. Our room was very clean, the staff was very friendly and helpful, breakfast was great!”

Jan 21, 2008 by Nadine from Aurora AU
Overall Rating: 3
Cleanliness:[3] • Staff:[6] • Location:[8]

• The staff were nice.
• I felt very dirty when I was there. We had an outside room and the door did not securely close.

“I would only recommend an inside room. Staff friendly. Door did not securely close. I felt vulnerable and left at midnight and drove home because I was afraid for my safety.”

Jan 6, 2008 by Michelle from Naperville, IL
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[5]

• The price and availability were good.
• It was unclean.

“It was an okay hotel. The price was good and the room wasn't completely repulsive.”

Dec 20, 2007 by Jeffrey from Northlake, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms were very comfortable staff was very nice.
• NA.

“The hotel was nice a little scary when the side doors say secured at night and they are not. Otherwise my stay was enjoyable.”

Dec 17, 2007 by Cesar from Peoria, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient location, good bed, good TV channels.
• It seems a little out of date.

“Comfortable hotel. Met my expectations for that price that I paid.”

Nov 29, 2007 by Leon from Sierra Madre, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Location and good internet access with a LAN cable.
• Wired internet only.

“This hotel is a good value, clean and quiet. Internet access is good if you need it for business. You do need to use the wired connection, but the cable was already there, so this is not really a problem.”

Nov 3, 2007 by Andy from Moline, IL
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[6]

• The rooms were newer looking and the lobby was nice.
• The shower was plumbed backwards (cold was hot, hot was cold).

“Nice hotel for the most part. Too close to the road and heard a lot of motorcycles.”

Oct 24, 2007 by Jerry from Bismarck, ND
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[6]

• Plenty of parking spaces.
• Noise transmitted throughout motel. Noisily.

“Fairly inexpensive and a good place for a short stay close to central Naperville. Low quality construction accounting for noise transmitting through the walls between rooms.”

Oct 23, 2007 by Pat from Silvis, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Clean, convenient, friendly, great price.
• In room mini fridge was noisy.

“This was a great place to stay easy to find, close parking, friendly staff, clean, in room microwave and mini fridge (noisy though), coffee maker, hair dryer, and continental breakfast available. Also had exercise room and mini sauna.”

Oct 3, 2007 by Tony D. from Freeport, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[9]

• Quite and clean.
• Nothing really.

“Short but comfortable and pleasant experience.”

Sep 26, 2007 by Greg from Lincoln, NE
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very clean and well priced.
• It met all of my needs.

“Excellent value for a business traveler.”

Apr 19, 2007 by Richard from Lakeland, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Housekeeping was great.
• The room was cold.

“Since it was cold in Chicago I couldn't get enough heat from the heater. Nothing but cold air came out of it.”

Apr 13, 2007 by Susan from Frankfort, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• It had a continental breakfast.
• NA

“The hotel was average. The bed was pretty comfortable. ”