User Reviews for Wyndham Garden Hotel Brookfield

Research User Reviews for Wyndham Garden Hotel Brookfield (1-20 of 177)

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Oct 21, 2009 by Jason from Streamwood,IL
Overall Rating: 8

• Staff was very friendly and met all requests plus warm cookies.

“

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Oct 10, 2009 by David from Fenton,MO
Overall Rating: 9

• Beautiful atmosphere.

“A delightful place to stay and relax!”

Jul 1, 2009 by Jenny from Belleville,IL
Overall Rating: 9

• Good location for our needs.
• Did not like walking through wedding reception to get to only elevator in hotel.

“Good hotel, good location in Brookfield on main road. Personable staff, rooms could have been a little larger and would have been better if had small refrigerator and microwave. Did not like pillows too soft. Ample parking.”

Jun 26, 2009 by Bill from Marietta,GA
Overall Rating: 9

• Counter staff was awesome, super location.
• The sheets for the pull out bed that were stored in the closet were used and nasty.

“Excellent location, friendly and courteous staff, no parking or security issues. Comfortable for extended stays.”

Jun 25, 2009 by Ricky from Menasha,WI
Overall Rating: 8

• It was clean and classy but not top notch. It was a solid 3 star hotel.
• Room was very basic and some of the staff was a snippy.

“Overall it was a good hotel. I was satisfied with the overall experience.”

Jun 16, 2009 by Bill from Monona,WI
Overall Rating: 8

• Affordable.

“Pleasant.”

May 29, 2009 by Judith from Fremont,WI
Overall Rating: 10

• Comfortable bed.
• Exercise room did not have disinfectant to clean equipment.

“Did not offer decaf coffee in lobby. Did not offer free breakfast. Beautiful room and clean pool.”

Dec 11, 2008 by Burt from Fort Worth,TX
Overall Rating: 9

• The rooms were large and clean.
• No TV list. Bed lamp missing a light bulb.

“Well located, attractive setting and convenient to shoping and restaurants.”

Oct 7, 2008 by Viviana
Overall Rating: 10

• The bathroom accessories and the big bed and pillows.
• I liked everything.

“This hotel was very clean and everyone was very friendly. I will definitely stay there again.”

Aug 11, 2008 by Renee from Monticello, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very attractive hotel. Great beds and pillows.
• They did not have much room types.

“This was a very nice hotel. I was very pleased with everything as far as how the hotel was clean and friendly staff. I was disappointed that our only option was 1 king bed. It was my spouse and I with 5 kids so sleeping arrangements were not the best. We had to pay another $10 for a rollaway bed and still didn't have enough room.”

Aug 10, 2008 by Jeff from Lodi, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Large, clean room and very comfortable bed.
• Only a lap pool and small whirlpool not family friendly.

“This hotel met and exceeded almost all of our expectations! Due to road construction, it was a little difficult to reach, but the room was very large, clean, and furnished nicely. Bathroom was spacious and very attractive. The beds were the best part! Outstanding comfort with great linens and pillows. It was quiet and comfortable! The staff was friendly and accommodating. The only negative was the pool it was only a lap pool and a very small whirlpool. OK for solo business travel, but my wife and I were on business with our two children (14 and 11), and it was a little cramped. It was a great place to celebrate a huge victory for our family at the Hotel.”

Aug 8, 2008 by Dawn from Rice Lake, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Awesome and super clean linens and towels. Yeah.
• It was on a construction road at this time.

“Friendly, clean, nice bedding and pillows. Air conditioner worked. Nicely decorated, liked the motif of the hotel.”

Aug 6, 2008 by Andy from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Warm cookie on checking; great shampoo, sunscreen, etc.
• Freezer too small in refrigerator.

“Very comfortable, well located, extraordinarily pleasant view, great towels and toiletries. I could live there!”

Aug 5, 2008 by Tom from Dubuque, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean, good hot cookies, nice TV.
• No double bed were available, small pool and hot tub.

“Overall very nice, clean, pleasant workers.”

Aug 5, 2008 by Leigh A. from Reedsburg, WY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Wonderful beds.
• Location.

“The hotel is definitely geared for the business traveler. It was a little difficult to find, but well worth it.”

Jul 24, 2008 by Jean from Appleton, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean, smoke free, and bed & pillows were extremely comfortable.
• The pool was only a lap pool; prefer a regular pool.

“I love the fact that it was basically a smoke free hotel. Everything was really clean and well decorated. Love the bed and pillows; you definitely get a good nights sleep. Awesome cookies too!”

Jul 21, 2008 by John from Cedar Rapids, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very comfortable and very clean.
• Nothing.

“Spacious, comfortable rooms, clean and quiet. I would stay there again in a heartbeat!”

Jul 15, 2008 by Bobbi from Clarksville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Service was excellent, room was beautiful.
• Would have like a balcony.

“Upon check in the staff was fast and extremely courteous. The room was very clean and comfortable. Flat screen TV, extra pillows, comfy bed. Wolfgang puck coffee was a treat. The kids wanted to order room service for the first time. Breakfast came very fast and hot. The "in room" dining menu was very reasonably priced. Kids breakfast for 4.95 and it filled them up. I will definitely stay again. Short drive to Milwaukee brewers stadium.”

Jun 8, 2008 by Dana from Peoria, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• The bed was comfortable, parking convenient, close to everything, nice size bathroom.
• Saw dried toothpaste on the bathroom door; water was left in the coffee maker.

“I like staying at the doubletree hotels, they are usually pretty nice and you get the warm cookie at check in.”

May 28, 2008 by Kathy from Madison, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The decor is very appealing; the beds and other are very comfortable.
• The hot tub is very small and awkwardly built. The tables in the pool area are too small.

“This is a really nice hotel. It is very clean and well-decorated. The rooms and furniture are very comfortable. The staff is friendly and efficient. The bedding is great. We enjoyed the cookies and coffee. We would definitely stay here again.”

May 27, 2008 by Craig from Neillsville, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff were extremely friendly and helpful.
• Did not have free internet in rooms.

“Very happy staff and excellent rooms. The only improvement would be to add free internet to the rooms.”

May 21, 2008 by Ernie from Oswego, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Off the road enough to be quiet.
• No refrigerator or microwave in room.

“Pleasant stay, clean room, large bathroom.”

May 3, 2008 by Silvia from Oak Park, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[3]

• Nothing.
• Lobby, bed was uncomfortable. Very noisy.

“This hotel is definitely not a 3 star.”

Apr 22, 2008 by Sally from Madison, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice bedding, although I'm allergic to feathers.

“Convenient and quiet location in Brookfield. Pool was closed for painting for a week.”

Apr 13, 2008 by Lori from Oshkosh, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• The beds were very comfortable. Rooms are very nice!
• It was hard to find.

“Overall the hotel was very nice and would stay there again.”

Mar 30, 2008 by Jim from Braintree, MA
Overall Rating: 3
Cleanliness:[10] • Staff:[9] • Location:[10]

• Good location.
• Noise level in the room.

“I could hear the phone conversation of the people in the room next door. There was something wrong with the acoustics in the building making the hotel not worth the price.”

Mar 29, 2008 by Earl from Bloomington, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• HDTV.
• Had to pay extra for wireless internet.

“Convenient area near mall and freeway. Very nice beds and bedding. HD wide screen TV with lots of channels. Only needs free internet.”

Mar 9, 2008 by Laura from Rockford, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Clean and friendly/helpful staff.
• The pool was very small.

“Perfect for business or somewhere to sleep when you are in Brookfield for leisure.”

Mar 2, 2008 by Jim from Burr Ridge, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[5]

• Up-to-date; well-maintained; good and quick breakfast buffet.
• Off the "beaten path;" hard to see/find from the main street; in-room internet expensive.

“A clean, well-maintained, up-to-date facility well suited to business travelers. Location less than optimal.”

Feb 25, 2008 by Ed from Morton, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was on one floor making it easy to get bags to room.
• Lack of refrigerator in room.

“Great location, friendly staff and easy entrance to room makes this hotel a easy selection in the Milwaukee area.”

Dec 5, 2007 by Linda from Marion, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Hotel was clean and updated decor.
• The bathroom was a little on the small side.

“The hotel was nice and had updated decor. The bathroom was fine although it could stand to be a little bigger and have a light over the tub shower area. Another shortcoming was that the walls are a bit thin as we could hear the people next door. Their TV was pretty loud and we could hear them talking. Nothing a little more soundproofing won't fix though. I'd stay there again as it was a great value.”

Nov 7, 2007 by Todd from Waukesha, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Hotel was very clean and quiet, beds were comfortable.
• No complaints.

“Hotel was clean and quiet and in a good location, set back enough from a busy street to be quiet yet near to many restaurants and shops. Bed was also very comfortable. I was very pleased with my stay at this hotel.”

Nov 5, 2007 by Dave from Indianapolis, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good food attached to hotel.
• Charge for internet not wireless in room.

“Very comfortable unfortunately you have to access the internet with a charge.”

Oct 30, 2007 by Robert from Colona, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• It was a very clean place and no smoking.
• It was hard to find the sign to get to the hotel.

“The hotel was a very nice place and our friends and us enjoyed the court yard to visit in and talked for hours. We had an awesome time at the hotel thank you.”

Oct 30, 2007 by Kim from Omro, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Excellent facility. Workout area was top notch. Very clean and professional in appearance.
• Cable TV had limited channels. No exhaust fan in bathroom.

“Excellent facility. Workout area was top notch. Extremely convenient location with easy interstate access. Area abounds with a variety of restaurants and upper end shopping. Warm chocolate chip cookies upon arrival were wonderful. Beds were comfortable; however, we would have preferred a room with 2 queen beds (we had 2 double beds) and I was told they don't offer rooms with 2 queen beds.”

Oct 29, 2007 by Bill from Elk Grove Village, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff very helpful in getting us room we wanted.
• No free breakfast, expensive breakfast buffet instead.

“This hotel is within one mile of a large shopping center. There are many restaurants of all kinds within 5 miles. The hotel is business oriented. An expensive buffet breakfast ($12) is not worth that price. You are given a nice warm cookie as you arrive. The staff was very helpful in getting us a room that meets is desired location.”

Oct 29, 2007 by John from Manitowoc, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Room décor.
• I did not like having to pay an extra fee for internet access. Most don't charge extra for this anymore.

“Hotel was nice and comfortable. I think hotels should always include internet access. If the 1 and 2 star hotels can dot, the higher level hotels can do it as well.”

Oct 27, 2007 by Dave from Sheboygan, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Cleanliness & comfort of room / the free cookies / general safe and "upscale" atmosphere.
• Only good to report!

“I am very pleased with my first price line experience. The hotel was excellent in everything that I am looking for in a hotel. A quiet room and comfortable bed in a safe and upscale atmosphere!”

Oct 17, 2007 by Jane from Waukesha, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location and facilities.
• Bed sheet had a dirty spot on it; otherwise, room seemed clean.

“Very pleased. The hotel is nearby our home (we just wanted a night away) and we'd definitely visit there again.”

Oct 11, 2007 by David from Kennewick, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient to my travel locations but would have liked in room free internet service.
• Room location to parking location.

“The hotel served its purpose for my needs and I observed that there were travelers that included families, football team, wedding party and business travelers.”

Oct 11, 2007 by Angela from Janesville, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very elegant and made you feel like you were at home.
• My only complaint is that the desk in our room had a huge burn mark on it and looked trashy.

“Our stay at this hotel was very pleasant. I personally loved the warm cookies at check-in and the late check-out of 12PM. Would definitely stay here again.”

Oct 10, 2007 by Ruth from Plattsmouth, NE
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Excellent room, very spacious, good location.
• Warm in hallways, room a little hard to control temperature.

“Very pleasant desk staff. Easy to locate and plenty of restaurants and shopping close-by. The room was generally very good, spacious, clean sheets and towels.”

Oct 9, 2007 by Sam from Eagle, CO
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[9]

• It was close to my appointments.
• Charged for internet.

“I was given a sub standard room and was not given any concerns as to my requests; also very unprofessional front desk help.”

Oct 8, 2007 by Jill from Fenwood, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Everything was spotless. The beds were very comfortable.
• They should have a couple of garbage cans in the parking lot.

“There were a couple of groups partying in the parking lot. It would have been a lot easier cleaning up if the were garbage cans available. Other than that the hotel was "excellent".”

Oct 3, 2007 by Erika from De Pere, WI
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• Clean, spacious room. Quick check in.
• Dirty spa, no soap in bathroom dispensers. Entire lobby/hallway to elevator blocked off for wedding.

“No complaints the first night (besides the fact there was no soap at the sinks in the locker rooms and 4/4 soap dispensers in showers were empty). The second night, my kids and I went to use the spa and it was completely green and murky and smelled awful. It ruined our fun plans to relax and swim. The pool was freezing (both nights). There was also a wedding that night, and it was stated the entire hallway walking area to elevators was closed off for the wedding. This was ridiculous. I just walked through anyway because there was no way I was going to exit the building, walk all the way around the building with two young kids plus all of our stuff to get to the elevator we needed to get to our room. I must say, the staff was friendly and when I complained about the spa (which I had to do by leaving the pool/spa area and walk all the way up to my room on the 3rd floor to call the front desk to complain because I couldn't walk through the "wedding party area" all wet in my suit and there was no phone to call the front desk in the pool area, only an emergency phone) someone was down there checking it out before I even got back downstairs. We couldn't use it that night, but it was much better the next morning.”

Oct 3, 2007 by David from Woodbury, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Bed was just like home.
• Public areas were just ok.

“If all you want is a good night sleep, this is a great place. Rooms were very nice for the price and the location was perfect for our trip.”

Sep 27, 2007 by Wayne from Madison, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Booked our room far away from wedding party block of rooms.
• No continental breakfast.

“Very pleased with our stay.”

Sep 26, 2007 by Donna from Stevens Point, WI
Overall Rating: 6
Cleanliness:[9] • Staff:[10] • Location:[6]

• The hotel appeared to be clean but our room smelled of mold!
• Mold smell!

“Overall the hotel was easy to find, met our price guidelines, the staff was very professional, delicious, warm cookies upon check in but the room had a overwhelming smell of mold. Kind of erased all the good things about the place!”

Sep 22, 2007 by Debra from Milwaukee, WI
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[5]

• Courtesy of the staff.
• The prices of drinks at the bar were too high.

“Overall It was a good hotel.”

Sep 19, 2007 by Brian from Wauconda, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Location to Milwaukee (miller park) was perfect.
• Hard to find, no visible signs off of Blue mound Ave.

“Overall, my experience was great. I was surprised by getting warm cookies upon checking in. I would definitely stay there again, and certainly would recommend this hotel to others.”