User Reviews for Hampton Inn Madison East Towne Mall Area, Madison | MyTravelGuide.com


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User Reviews for Hampton Inn Madison East Towne Mall Area

Research 45 user reviews for Hampton Inn Madison East Towne Mall Area.

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4820 Hayes Road, Madison, WI

Research User Reviews for Hampton Inn Madison East Towne Mall Area (1-20 of 45)

Average User Rating: 9.0
User Rating Score:9.0
Cleanliness:[9.0] • Staff:[9.0] • Location:[8.5]
Based on 120 user ratings
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Feb 4, 2009 by Jeff from Green Bay,WI
Overall Rating: 10 User Rating Score: 10

  • Extremely friendly, courteous staff and outstanding breakfast (included).

“Clean, comfortable facility with very friendly staff and excellent breakfast included. We would stay again any chance we get.”

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Nov 12, 2008 by Ryan from Two Rivers,WI
Overall Rating: 10 User Rating Score: 10

  • It was wonderful.

“I felt that this hotel had a modern feeling. Very comfortable lounge and eating area. I would come back to this hotel in a heartbeat.”

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Sep 7, 2008 by Barbara from Prior Lake, MN
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

  • The continental breakfast far exceeded our expectations, and the pool and whirlpool were fantastic!
  • Absolutely nothing!

“The room was very nice, clean and comfortable. The service was excellent. The continental breakfast was superb. The pool and whirlpool were clean and relaxing at the end of a very long day!”

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Aug 25, 2008 by Mark from Bloomington, MN
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The breakfast.
  • Nothing.

“Excellent, nothing but good things to say.”

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Aug 24, 2008 by Donna from Honolulu, HI
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[6] • Location:[4]

  • Exercise equipment, though limited, available at decent times, computers available.
  • Too limited cable selection. No local newspaper, during my stay as single, 2 different families next to me and thin walls.

“Location is pretty far away. I liked the small exercise room, the pool, and the available computers. I did not like that there was limited cable, no micro or refrigerator, nor that they put families next to me, a single. Also, when I had to leave at 4am. no one was at the desk to give my key to no bell, no one answered when I knocked.”

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Aug 24, 2008 by Angie from Thomasville, NC
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Great pool and hot tub, decor was nice and comfortable.
  • Initially, it was difficult to find the right exit from the highway.

“I was extremely impressed with this hotel, considering that it was labeled a 2.5 star. The beds were great, entire location clean and every staff member nice and helpful. For women traveling alone, the parking lot was well lit and plenty of shopping and food options nearby.”

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Aug 20, 2008 by Chuck from Springfield, IL
Overall Rating: 0 User Rating Score: N/A
Cleanliness:[9] • Staff:[9] • Location:[5]

  • The computer room with fast internet access was great.
  • It was difficult to drive to and from the main highway, Washington St.

“It was better than we expected. The landscaping was very nice and the staff was even nicer. The room had everything we needed. The breakfast was not outstanding but it was very good.”

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Aug 20, 2008 by Mariah from Tower City, ND
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

  • Beautiful.
  • Geared more for business than family.

“The hotel was beautiful. A little hard to find though despite being just off of the interstate. But well worth the effort. The pool area was nice but no baby area and it was a smaller pool. But the hotel was very clean and the rooms are wonderful.”

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Aug 14, 2008 by Jeff from Green Bay, WI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Extremely clean and comfortable room in a good location.
  • Everything was more than acceptable.

“Clean, comfortable hotel in a good location. Friendly staff. Great complimentary breakfast served during hours that are convenient to most travelers (6-10 am).”

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Aug 13, 2008 by Carla from Fargo, ND
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Location, friendly staff, clean attractive rooms.

“Very friendly staff, great location, right off of interstate, Rooms are comfortable and attractive. Breakfast bar offered good selections.”

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Aug 13, 2008 by Kevin from Sioux Falls, SD
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Modern, clean, felt up scale.
  • No bar in building.

“Nice place, clean, modern.”

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Aug 12, 2008 by David from Wheaton, IL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Very clean no problems at all.
  • The pool is cold.

“Over all the hotel is very clean, nice TV, great workers, nice price.”

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Aug 8, 2008 by Gail from Lansing, MI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean! Beds are comfortable. Location was perfect!
  • I have no complaints!

“Exceptional value! Since I travel a lot I know how rare it is to find a clean comfortable room. Over all I was very pleased and would stay again.”

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Aug 7, 2008 by Wes from Schaumburg, IL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[7] • Location:[7]

  • The room was warm, inviting and comfortable.
  • I could hear some kids in the hall when we were trying to relax.

“Quick service. Warmly decorated. The lobby was very well appointed. Modern art feel. The bed is so comfortable. I always sleep my best at a Hampton Inn.”

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Aug 6, 2008 by Marialuisa from Chicago, IL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Decor, location, cleanliness, great breakfast.
  • Check in took some time.

“Was pleasantly surprised to find the hotel a bit luxurious. The decor was very modern and sleek. Very comfortable and wished I had stayed longer.”

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Aug 5, 2008 by Mike from Saint John, IN
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean and nicely decorated, free internet was nice.
  • Nothing really.

“Nicely decorated and very clean hotel with fee high speed internet access, easily accessible from Interstate 90. Nice continental breakfast in the morning.”

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Jul 31, 2008 by Reid from Chippewa Falls, WY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Comfortable bed.
  • Artificial tile shower walls.

“Solid hotel (concrete floors), nice pool and whirlpool, good food, good stay!”

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Jul 25, 2008 by Laura from Wautoma, WI
Overall Rating: 8 User Rating Score: 8
Cleanliness:[10] • Staff:[8] • Location:[7]

  • The beds were very comfy!
  • There is not a microwave or fridge in room.

“Nice hotel that has been well renovated. Small rooms but very comfortable. Good pool, nice breakfast.”

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Jul 23, 2008 by Jamie from Madison, WI
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

  • Nice breakfast, clean rooms, great staff, all around good hotel.
  • Didn't like being placed in a two double room when I'd asked for a king room.

“Pleased with the hotel. It is an all around good place to stay. It's not luxurious or fancy, but it is clean and looks nice. The breakfast was good for a continental style breakfast. The business center was useful for checking e-mail, though one of the two computers had a monitor that was on its way out. double/blurry images. The exercise room was small, but had new equipment. Pool area looked nice, though I didn't use it. Staff was fantastic and friendly. The location is a little tricky to find at first. Overall, I am pleased with my stay.”

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Jul 23, 2008 by Rob from Des Moines, IA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Decor was very nice.
  • Pillows were terrible.

“Extremely nice and good location. Pillows were terrible, but otherwise very good hotel.”

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Jul 22, 2008 by Janet from Boynton Beach, FL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Hotel is well situated off road with ample parking facilities.
  • Non smoking rooms on 4th floor were over smoking rooms on 3rd floor and there was a definite odor in the hallways from the smoke.

“Staff is to be highly recommended, they were very accommodating and thoroughly met our needs. The hotel was spotless, as were the rooms. Facilities were ample and satisfactory. The breakfast bar was well supplied to meet our dietary needs, although the dining area could have been a bit larger with more tables rather than a bar with barstools which took up half the space. Will definitely stay again.”

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Jul 11, 2008 by Ann from Minneapolis, MN
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Best ever! Great Staff.
  • Mosquitoes got in thru door.

“Nice place, great staff. With the exception that they need to have a revolving door so that the mosquitoes can't get thru.”

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Jul 8, 2008 by Linda
Overall Rating: 9 User Rating Score: 9

  • Clean, updated furnishings and flat screen TV.

“It was a great place to stay. It seemed very upscale. Quiet. The staff was friendly.”

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Jul 2, 2008 by Liz from Racine, WI
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Very clean, tidy, nice decor.
  • Pool temperatures-slightly too cool-hot tub too hot, no swim towels.

“Very nice hotel. Great value! Love having the complementary breakfast buffet. Room is a little small but very nice decor, clean, and comfortable.”

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Sep 11, 2005 by Sue from Eau Claire, WI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

  • lush and comfortable
  • not the easiest to find off the main roads

“excellant service, clean, comfortable rooms and a delicious breakfast make this a smart choice for business or recreation travel. Definitely plan on returning”

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Sep 8, 2005 by Bob
Overall Rating: 4 User Rating Score: 4

  • Location and continental breakfast.
  • New heating controls with motion detectors - room was hot at night.

“I'd check any Hampton to see if the new thermostats have been installed with motion detectors - if the answer is yes - avoid!”

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Sep 3, 2005 by Sarah from Madison, WI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

  • The breakfast is great! Lots of selections and the hostess was very helpful.
  • I personally would've liked a hotel closer to Downtown, but the location is just fine.

“A lot nicer than I expected! Very friendly staff, nice clean rooms, and the breakfast is way better than your normal continental breakfast!”

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Sep 1, 2005 by Erick from Bloomington, IL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It is a very nice hotel.

“The hotel was perfect, real nice & clean. The hotel staff was also very helpful w/ directions & good places to go.”

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Aug 31, 2005 by Brandi from Brooklyn Park, MN
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[6]

  • It was a nice room!!
  • really noisy at night, no fridge in room

“Nice lobby, great breakfast”

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Aug 30, 2005 by Stephanie from Shorewood, WI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • They set the bar higher than expected. I felt like we got more than the 2* required!
  • Pool was a little cold, but beautifully clean

“I would stay here again. I've never felt like I got such a great stay in a 2* hotel. In room Nintendo, up-to-date decor and cleanliness, amazing buffet breakfast FREE the next morning (biscuits and gravy, cereal, oatmeal, muffins, bagels, danishes, juices, coffee, fruit), indoor pool and whirlpool, HBO, fitness room. The desk clerk gave me some milk for my child when we'd forgotten to order drinks with our pizza for our supper that night. Great service with great quality.”

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Aug 26, 2005 by Colleen from Minneapolis, MN
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

  • Wide range of breakfast choice, free wireless internet, pool, extended rounded shower curtain
  • Many maintainance issues upon arrival; were being addressed by staff

“Nice quiet location off of highway. Many maintainance problems - elevator, ice machine, toilet not working - but all were being addressed by staff quickly. Excellent breakfast choice including a bag breakfast to go! Convienient to have free wireless internet available - signal best in main lobby, not room or pool area.”

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Aug 20, 2005 by Joe from Huntertown, IN
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff was excellant and the room was much more than I expected.
  • they did not give me a morning paper

“If I did not already have a nice house...I could live at this hotel...Outstanding experience. Thank you for the upgrade ”

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Aug 18, 2005 by Keith from Crown Point, IN
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Great breakfast, comfortable room.

“Excellent service, breakfast, accomodations. We needed two beds and all that was available were rooms with a single king bed, so they gave us one that also had a hide-away bed sofa.”

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Aug 17, 2005 by Jennifer from Urbana, IL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[8] • Staff:[8] • Location:[6]

  • The beds were fantastic.
  • The location is far from anything I'd want to do in Madison.

“It's a clean, basic, comfortable place, that is reasonably convenient for anyone who has access to a car. It would be a very poor location for anyone without a car, and it is not close to anything very entertaining.”

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Aug 12, 2005 by Debra from Roselle, IL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Comfortable big bed, clean, good shower. Good breakfast, fruit.
  • Loud slamming doors. Grapefruit juice has sugar in it.

“Very nice hotel, good towels, good shower head with a massage. Good hard bed. good climate control. Pleasant staff, good fruit at breakfast. Easy enough to find.”

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Aug 11, 2005 by Chuck from Neenah, WI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Very comfortable room, nice bed, good breakfast.
  • Unable to connect portable DVD player to TV. No weights in fitness center.

“I thought this hotel was very good value. Although it is listed as 2 stars, I suppose because there is no restaurant, I felt it was 3 star quality, and there is a free breakfast with hot items, indoor pool and hot tub.”

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Aug 10, 2005 by Leilane from Minnetonka, MN
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

  • It was easy to find, right off the highway. The staff was very friendly and informative even though it was very late at night.
  • I don't have a bad word to say about the hotel.

“The hotel had a clean and bright lobby. The staff was in a great mood, which helped us perk up after a long road trip. The room was spacious and clean. There was a very large variety to choose from at the free breakfast. I would highly recommend to anyone to stay here. It was a very pleasant experience.”

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Aug 3, 2005 by Debra from New London, WI
Overall Rating: 1 User Rating Score: 1
Cleanliness:[1] • Staff:[3] • Location:[5]

  • The hotel pool area was extremely dirty. I thought of calling the health department.

“Very dirty”

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Jul 27, 2005 by Bill from Rock Island, IL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Location, breakfast
  • No problems

“Excellant location, lot's of good resturants around it. Clean friendly staff.”

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Jul 24, 2005 by Brian from West Des Moines, IA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean, nice breakfast

“Wonderful hotel to stay at. It had everything we wanted and more.”

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Jul 20, 2005 by Angela from Wausau, WI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

  • This hotel was impeccably clean. The rooms were large with comfy beds and pillows. Water pressure was awesome. Breakfast - yummy!

“The Hampton Inn Madison East Towne Mall was one of the best hotels I've stayed at in a long time. It was clean and fresh with large rooms and very comfortable beds. The bathroom was spotless, lots of towels (I HATE not having enough towels!!), great water pressure, mirrors all around. The pool/whirlpool area were very relaxing, clean and comfortable. The complimentary breakfast had a great variety, and everything was very yummy. My family will definately stay at this hotel on our next visit to Madison.”

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Dec 26, 2004 by Mary G. from Beaver Dam
Overall Rating: 9 User Rating Score: 9

“The plumbing was goofed up and the toilet overflowed, what a mess. Otherwise the room was very nice.”

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Dec 2, 2004 by Nancy O. from Downers Grove
Overall Rating: 10 User Rating Score: 10

“Very clean, attractive and professionally run. Exceptional free breakfast in the morning; very nice pool (indoor) and fitness area, and the water was nice and warm during the winter chill. The room was great, with a more attractive than usual bathroom, with a heat lamp.”

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Sep 29, 2004 by Dennis R. from Elizabethtown, PA
Overall Rating: 10 User Rating Score: 10

“Very clean, easy access to major highway, good front desk staff, nice continental breakfast, nice rooms.”

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Sep 13, 2004 by John S. from Burnsville, MN
Overall Rating: 10 User Rating Score: 10

“Very nice property. Tell everyone I can about it.”

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1-20 of 45
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