User Reviews for Sheraton Madison Hotel

Research User Reviews for Sheraton Madison Hotel (1-20 of 438)

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Sep 11, 2008 by Andrew from Naperville, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• Clean, comfortable, nice staff.
• I wish it was closer to the UW campus.

“Solid choice for business or leisure travel if you have an automobile.”

Sep 9, 2008 by Mike from Eau Claire, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, comfortable rooms. Friendly, helpful staff.
• Insulation between rooms is poor. Loud neighbors would be a problem.

“Hotel was nicely remodeled except for bedding since we last stayed which was a needed improvement. Rooms were clean and comfortable. Complimentary shuttle was a plus. We would recommend this hotel and stay again.”

Sep 9, 2008 by Paul from Eau Claire, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was great beyond normal.
• None smoking.

“Was a very nice hotel as a business staying then at more hotels, I would stay at again. Pool area was very nice for the kids and me too very relaxing.”

Sep 3, 2008 by Brian from Dubuque, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, staff was great.
• We liked everything.

“I would recommend this place to my friends. Exceeded all expectations.”

Sep 3, 2008 by Sue from Park City, UT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was great.
• Missed cleaning room 1 day.

“The staff was friendly and accommodating. The hotel shuttle was great.”

Aug 24, 2008 by John from Montevideo, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was clean, neat and easily accessible.
• Our room was not cleaned after our first night.

“It is a neat, clean facility that is easily accessible. It is located in a quiet area of Madison, which is nice at night.”

Aug 24, 2008 by Ellen from St. Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[2]

• Clean, good beds, internet available in lobby.
• As being downtown it was not walking distance from downtown.

“I liked the hotel, but when I requested a hotel, I requested a downtown hotel. This hotel is not walking distance from downtown, so I did not have the experience of being downtown, close to shops and restaurants that I expected and requested.”

Aug 21, 2008 by Kathy from Bethesda, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Very comfortable, pleasant in every way.
• Need a car to stay here.

“The hotel was very gracious and welcoming. The room was lovely, very comfortable. Breakfast was included on weekdays. We were really pleased with the accommodation.”

Aug 21, 2008 by Vicki from Neillsville, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The beds, and cleanliness.
• No free breakfast.

“Very nice hotel. I was impressed.”

Aug 21, 2008 by Pat from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• I knew it was decent enough in advance from past experience.
• Lobby smelled musty and there were too many flies.

“Nothing special but you could do worse. Decent staff and excellent shuttle service. Good sized room. Quiet.”

Aug 20, 2008 by Bill from Elmwood Park, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Flat screen TV and HD Cable was Awesome.
• Nothing in particular standed out.

“Great Hotel. Good for general area; would highly recommend for business travelers or a nice place to stay when visiting Madison.”

Aug 20, 2008 by Mitch from Fargo, ND
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[6]

• I liked the Link at the Sheraton lobby area.
• A path to the lake might have been nice.

“Though this was pure vacation, my partner and I both travel frequently for work and the Sheraton was a lovely surprise. The rooms were spacious and the community spaces modern and accessible. The staff was great-- and the free shuttle was very convenient to head Downtown! I'd highly recommend the Sheraton for work or play.”

Aug 20, 2008 by Jenny from Wauconda, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The shuttle service.

“Excellent decor. Helpful staff with a good restaurant recommendations.”

Aug 19, 2008 by Damien from Milwaukee, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Great staff.
• Not exactly downtown although in downtown zone.

“First class, comfortable hotel with a particularly customer-friendly staff.”

Aug 17, 2008 by Melinda from Shoreview, MN
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[7]

• Bed was comfortable.
• No free internet access, could get it at a super 8.

“Facility was nice but for the price level I would expect internet access. Also, one of the pillows had no case on it and there was only one towel in the bathroom so I had to call. I would expect better attention to detail. Lastly, the ventilation system in the room sounded like a jet taking off every time it cycled so it woke me all night.”

Aug 17, 2008 by Larry from Fargo, ND
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[4]

• Easily found, pleasant staff.
• Location, should not be considered as a downtown hotel.

“Well staffed with pleasant people, and, if one wanted the SE corner of Madison (good location for heading on to Milwaukee or Chicago) it is conveniently located. It is definitely not downtown, and the proved inconvenient for us.”

Aug 16, 2008 by Paula from Spokane, WA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Enjoyed watching the Olympics on the nice big screen in the lobby.
• No breakfast - no coffee.

“Best housekeepers & shuttle service we have had. Front desk was friendly and helpful.”

Aug 13, 2008 by Noah from Urbana, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Great location near park, highway and not far from downtown.
• Hotel tolerated a keg party in the lot. Beer was all over my car on Sunday morning.

“Great location. Fast and friendly check-in. Comfortable room with nice flat screen television. Free internet is a plus. The big issue we had during this stay was that our stay coincided with the great taste of the Midwest beer festival and there was a pickup truck from a brewery from Sheboygan parked next to us in the lot. When we awoke on Sunday morning, we found beer splattered all over our vehicle. The hotel was friendly, but took little responsibility over this issue.”

Aug 12, 2008 by Scott from Naperville, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Wireless internet access.

“Great location, clean attractive rooms, very comfortable beds.”

Aug 12, 2008 by Andria from Westminster, CO
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[10]

• Starbucks coffee, comfortable beds.
• Very noisy on Thursday and Friday nights (guests hanging out/partying in hall) and funky (mildew?) smell in room if it got a little warm.

“Excellent location near jogging path and parents homes. Well maintained pool and hot tub. One of the elliptical trainers in the fitness room was quite noisy, 2nd one was good. I was able to get my Starbucks skinny vanilla latte easily at the cafe on the first floor. I don't know why the group that came in on Thursday (8/7) felt they had to hang out in the hall, but it seemed like the room had very little sound proofing.”

Aug 7, 2008 by Mary from Winfield, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great value for the money.
• Nothing.

“Great value for the money. Clean rooms. Immediate response from service technician to adjust TV. Easy access to highways and Downtown.”

Aug 7, 2008 by Anne from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was perfect. It was a great size, clean and comfortable.
• It needs free internet access.

“I loved our stay and can't wait to go back.”

Aug 5, 2008 by Carol from Crest Hill, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Staff was very easy to work with.
• Pool area is very slippery and no comp. breakfast.

“This was a very nice experience for my family and I would recommend it to others. Pool area is very nice except for the slippery floor all around. A complimentary breakfast would have been nice for a 3 star hotel.”

Aug 4, 2008 by Jessica from Rockford, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The entire staff was very friendly.
• It was very loud early in the morning.

“The is a great hotel! Everything looks brand new and is very nicely decorated. Check in and out was very simple. The staff was very accommodating. There were 4 computers in the lobby with a printer for use by guests! There is also a very nice free zoo only 7 minutes away.”

Aug 3, 2008 by Joel from Knoxville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I was upgraded to a preferred room. Staff was very friendly.
• Nothing.

“This is a great place to stay. The people make the difference. when in hotel you must stay at the hotel.”

Jul 31, 2008 by Sarah from Ghent, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were very comfortable and there were computers and internet service for guests who were staying there. Loved it!
• I wish there was a light in shower itself. It is dark and hard to see while shaving.

“This hotel was beyond my expectations when it came to cleanliness, beauty, and comfort. I would love to stay at this hotel in the future.”

Jul 31, 2008 by Tiffany from North Prairie, WI
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[5]

• They were able to accommodate a request for one king room.
• It's location from the Capitol.

“The hotel was excellent, the location was not.”

Jul 30, 2008 by Kim from Joliet, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Nachos in the restaurant were awesome! The room's AC was great!
• Stains on comforter, overall room could have been cleaner.

“This hotel was so easy to find. Nice outdoor benches and sitting area. Nice lobby. I did not like that they charged for Wi-Fi. The fridge was a little steep, but the fridge was very good, ice cold.”

Jul 23, 2008 by Andrea from Lancaster, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• They had a shuttle service that took you anywhere within 3 miles of the Hotel and picked you up. Service was very friendly.
• They were having a convention at the hotel and for a time they all congregated outside our room. We called and the hotel took care of it.

“We had a nice stay, the room was very nice. The shuttle was a great help because parking is at a premium in Madison. I highly recommend this hotel.”

Jul 22, 2008 by Mike from Newton, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Conveniently located, clean, comfortable.
• What is not to like!

“A terrific stay! Though brief, my visit could not have been better. The rooms were newly decorated, nicely appointed, comfortable, and clean. And the free breakfast was an unexpected surprise!”

Jul 21, 2008 by Eleanor from Long Lake, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Aesthetics, location, and friendliness of staff.
• Hallways to rooms need to be updated.

“We had a very nice time. The room was very nice and the staff very friendly. Nicely located.”

Jul 16, 2008 by Beth from Green Bay, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Room was excellent.
• Nothing!

“We were pleasantly surprised to receive rooms on the club floor! They were great. The dining room was wonderful. Very quiet at night!”

Jul 16, 2008 by Beth from Bondurant, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• It was a clean hotel.
• The bed sheets just lay on and don't stay on the bed.

“Everything was clean. The exciting thing was that it was very close to the Alliant Center and that is I was going back and forth. The bad thing about the hotel was the bed sheets were not fitted sheets and they come off and I don't like feeling the mattress in the middle of the night especially when it is not my own mattress.”

Jul 16, 2008 by Tracy from Killeen, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• It had everything we wanted and the staffs were courteous, professional, and attentive to our needs.
• The WiFi in the rooms was not free.

“The location of the hotel was nice - easy access to Downtown or to the beltline. It is near to the lakes and the bike path, which we enjoyed. The pool and whirlpool area as well as workout facility were very nice, the restaurant and bar looked nice although we didn't use them, and the common area in the lobby where you could use computers and access the Internet was very nice as well. The staffs were very professional, courteous, and attentive to our needs. There were just 4 things that could have made our stay more pleasant. Our key cards stopped working several times even though they were not next to our cell phones, we were hoping there would be free WiFi in the rooms but there was not, the building has been there for a while, so the rooms aren't as spacious as perhaps some newer hotel rooms are. However, recent renovations have made the rooms very comfortable despite the little bit smaller size. I would definitely stay there again.”

Jul 15, 2008 by Janel from Algonquin, IL
Overall Rating: 6
Cleanliness:[9] • Staff:[10] • Location:[8]

• Nice bedding, close to UW-Madison campus, friendly staff.
• Broken shower head, defective doors, requested room change.

“This hotel is nice and modestly luxurious. The lobby and hotel restaurant were updated, as were the hotel rooms; however, the upstairs hallways and common areas were not updated. The first night we were there we were given a handicapped accessible room with a mechanical door that did not function and squeaked so loudly it woke up our baby. The bathroom door also squeaked very loudly. The handicapped shower head was broken & I had to shower with the shower head over my shoulder. We requested a different room and were upgraded to a king. The second room was much nicer, but this was quite a hassle. The pool and exercise area are adequate, but not extravagant. Location was quick drive or long walks to UW campus and easy access to the highway.”

Jul 14, 2008 by Suanne from North Oaks, MN
Overall Rating: 6
Cleanliness:[3] • Staff:[9] • Location:[8]

• The lobby, pool, staff and location were all excellent.
• The room was not clean - the floor was definitely not vacuumed.

“The hotel is in a good location, the staff was pleasant, the lobby is attractive and comfortable, great pool. The room was spacious, the bath decent size, great shower. The sheets were very average quality and we began to question their cleanliness after we noticed a raisinette, a piece of a snack stick and other debris on the carpet - right in the middle of the floor between the beds. The room obviously had not been vacuumed. After that, we just couldn't help but wonder about the overall cleanliness and that was the only thing that blemished our stay.”

Jul 11, 2008 by Donna from Woodbury, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• The staff was extremely helpful and friendly.
• The parking lot was not easily accessible without walking across entrance roadway.

“Clean and staff was extremely helpful and accommodating.”

Jul 8, 2008 by Anna from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Modern, clean and good location.
• The hot tub had too much chlorine in it.

“It was a clean, nicely appointed hotel with good ammenities. The location was good and the service was polite and helpful.”

Jul 8, 2008 by David W. from Schaumburg, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The furnishings were wonderful. Linens/etc.
• The doors have about 1.5" clearance at the bottom. Hall noise.

“The Sheraton was everything I was looking for in a surprise for my partner. It was located near downtown and we were able to have a wonderful evening for two. It is a great location for travelers frequenting the Wisconsin Dells.”

Jul 3, 2008 by Shaun from Eau Claire, WI
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Close to US campus, and nicely appointed.
• No free wireless in rooms!

“Fairly close to the campus, and very close to the Alliant Energy center. Nice rooms, and nice pool and exercise room. Older hotel, but nicely updated, very clean.”

Jul 3, 2008 by Linda from Sheboygan, WY
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[8]

• Located close to the wedding, we attended. Clean and good food in the restaurant.
• Restaurant was hugely overpriced. Would have preferred a queen bed.

“Overall, I liked the hotel and in fact was there before for a conference.”

Jul 2, 2008 by Tony from Chanhassen, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Rooms, amenities, beds cleanliness.
• Parking.

“Excellent value, would recommend to anyone visiting Madison, WI.”

Jul 2, 2008 by Craig from Sturtevant, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was amazing. I felt they wanted my stay to be nice.
• I got below average service at the hotel.

“Overall my stay was great. We were in town one night for a wedding. I felt the staff wanted us to enjoy our stay. Everything went perfectly. The room was nice and featured an LG HD TV and we got a paper the next morning. When I called the shuttle for a ride from the wedding we were attending I was informed it was no longer running, however they called a cab and paid the fair. Overall I had a great experience.”

Jun 30, 2008 by Michelle from Woodstock, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great fitness center and pool!
• Sauna didn't work well; water bottle in room pricey.

“Hotel was very neat and clean. Beds were super comfortable and bed linens were soft! Nice Starbucks coffee was available in room. Convenient location, close enough to campus, bike and walking trail. Great pool and fitness center. Would definitely stay there again.”

Jun 30, 2008 by Pam from Hudson, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Room was nice.
• It is a little far from downtown.

“The hotel was very nice and met our expectations for the star rating. It is a bit far from downtown. They do, however, provide a courtesy shuttle to downtown I believe.”

Jun 29, 2008 by Pam from Goldvein, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was very helpful.
• Valet parking.

“The Omni is a fabulous place to stay, a little hard to find when coming off the highway. Be sure to call ahead to get directions from the staff.”

Jun 16, 2008 by Chris from Middleton, WI
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[6]

• Nice lobby.
• Didn't provide room with bath towels, only hand!

“The hotel has quick access to the "beltline". The lobby is nice but the hallways to the rooms are from about 1984 and are in desperate need of new paint and carpet. Rooms are fine for short trips through Madison.”

Jun 4, 2008 by Adam from Cedar Rapids, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great beds.
• Shower head was very low.

“Good location, great amenities. The Sheraton beds are absolutely wonderful - I go out of my way to sleep at Sheratons!”

Jun 4, 2008 by Dirk from Charlottetown, PE CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Personnel were very friendly and helpful, overall quality of service, hotel rooms and facilities excellent for the price.
• Hotel not located immediately downtown, but closeby.

“Located just outside downtown Madison, the Sheraton provides excellent comfort with luxurious well equipped rooms, with great public facilities and exceptionally friendly and helpful personnel. Overall quality of the experience was superb.”

Jun 4, 2008 by Cai from Charlottetown, PE CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• It is clean, quiet, and very friendly.
• Sometimes I have to wait for a shuttle too long.

“I like this hotel.”