User Reviews for Hilton Madison Monona Terrace

Research User Reviews for Hilton Madison Monona Terrace (1-20 of 74)

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Feb 20, 2008 by Robin from Libertyville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was friendly, the location was fantastic and the lounge/restaurant has excellent food - view from our room was terrific.
• The small sundries shop off the lobby met our needs for aspirin but it did not have a lot of inventory.

“Pleasant staff, comfortable rooms with outstanding views of the Capitol. The Olive Lounge offers delicious snacks along with tasty cocktails in an intimate atmosphere. Attached parking garage is convenient - although an extra charge. But, the location enables you to walk to the water or to the area's many restaurants, bars and shops.”

Jan 15, 2008 by Todd from Stoughton, WI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location, access to Momoa Terrace view.
• Needs to be updated, new wallpaper etc, very old. Needs fridge and micro in every room.

“Nice lobby area, lounge area, with fireplace. Very easy walking to other spots. Fast check in service, express checkout. Good views of the capital.”

Mar 22, 2007 by Mathew R. from Sheboygan, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very neat and staff made you feel very comfortable.
• If you are not use to 1 way traffic (which is normal in Madison, I.) It can be confusing.

“Overall it was a great week end stay.”

Mar 14, 2007 by Geo from Oswego, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Lake view.
• No washcloths.

“Nice place, nice view, good location downtown.”

Mar 11, 2007 by Rich from Springfield, VA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[10]

• Comfort and lake views.
• Parking and housekeeping.

“This hotel is not really high-end price wise but, by Madison standards, it's getting up there. You're paying for a central location, obviously, and some in-room amenities like opulent bed linens and those nice little shampoos and things they leave in the bathroom. Overall, it's a reasonable value (check a, warp rates, etc.). If you stay there, see if you can get one of the corner rooms overlooking the lake. The view is quite spectacular. But there are a few things that, to me, don't measure up to what I would expect for a hotel in this price class. One thing is that, one day, there was no housekeeping. (We meant to ask about that but got in a hurry when we checked out.) We know it wasn't just us - at least one other party staying there at the same time said they had the same problem. There was plenty of time that day when we were out of the room and the housekeeping could have been done. This seems inexcusable for a hotel in this price class. Also, the parking is inadequate. We've stayed there twice and both times we ended up parking in a municipal lot across the street. That's not especially inconvenient but it is rather time-consuming to drive all through a multi-story parking garage only to find out that no spaces are available. The ramp attached to the hotel is open to the public so it can easily fill up, especially when some function is going on at the convention center (that the hotel is also attached to). There's a private club that managed to reserve a large portion of the ramp, but hotel guests get no such consideration. And there seemed to be some confusion over how to handle the billing for parking. You always have to explain when you check out that you didn't use the ramp and make sure they adjust the bill accordingly and also explain the parking ramp staff that your room should be billed when you do use it. They need a better way of keeping track. You're best bet might be to pay the extra few bucks for valet parking and let those guys worry about it.”

Mar 8, 2007 by Louis from Cleve, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Nice view from window, nice sitting area in room, comfortable bed.
• No refrigerator in room, small pool, lack of hooks in bathroom.

“Hilton has a very comfortable king size bed. The view of the lake is great and the location is super. The workout facility was somewhat above average but the Jacuzzi was unusable for a 6 foot person. The rooms spaces were pretty good except their were no useable hooks in the bathroom. For the price I would stay there again.”

Mar 3, 2007 by Anne from Buhl, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel ambience was gorgeous and the beds were heavenly.
• It was all good.

“The hotel was beautiful and overlooked the city. We could see the capital building from our room. The rooms were very clean, and comfortable. If you want a great night's sleep, the bed was the most comfortable bed I¿ve ever slept in. Divine.”

Feb 21, 2007 by Nathan from De Pere, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

• Luxurious room, nice bathroom, amazing view.
• Staff was quick to blame people for being loud.

“It was excellent, highly recommend.”

Feb 20, 2007 by Barb from Schofield, WI
Overall Rating: 3
Cleanliness:[9] • Staff:[6] • Location:[8]

• Large rooms, view, walking distance to event.
• Noise at 2am, no support pillows, small pool, high parking rate.

“Great location for downtown or university events. Rooms are spacious and well appointed. Feather pillows a little too soft, but the bath towels were fantastic. Wonderful view of lake or capitol. Didn't use restaurants, but menu looked great. Pool is very small. Parking rate is high, use city lot 1/2 block away for less than half. ”

Feb 15, 2007 by John from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location was perfect to walk to any restaurant, the capitol, and the lake. Plus the view of the lake was amazing.
• Charge for parking. But that is getting universal. And the swimming pool was tiny.

“A good hotel in a great location. ”

Feb 15, 2007 by Callie from Freeport, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Really nice to have shuttled that would take us around to some places.
• Really, really nice lobby, but rooms looked a little rough.

“Great location. Staff very met all our needs and friendly at the same time. Would recommend to others.”

Feb 15, 2007 by Leah from Duluth, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Location and price.
• Paying for parking.

“The hotel is right across from the capitol in Madison and near all the state street restaurants and shops. The hotel itself was very nice but I did not enjoy the 12 a night parking fees.”

Feb 14, 2007 by Marcia from Prescott, WI
Overall Rating: 7
Cleanliness:[6] • Staff:[5] • Location:[9]

• Location upscale.
• -.

“Pleasant stay and convenient location.”

Feb 13, 2007 by Leslie from Marshfield, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Very accommodating with a small child and helpful friendly staff.
• Originally requested a non-smoking room and when arrived were booked for a smoking room. They did change our room but had to call and request it.

“Clean, friendly, convenient to downtown state buildings and campus. Very business friendly but as a leisure traveler with a small child I still felt comfortable.”

Feb 4, 2007 by Ann from Algoma, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location, south view lake Mendota, north view state capitol. Very close to state street.
• When staying in a downtown hotel parking is always additional, not free as in the barbs.

“This Hilton¿s location is nice. Inn at the park is a better location and closer to uw, capitol, state St and shopping but here you have better views and it's easier getting in and out of the downtown capitol area.”

Jan 31, 2007 by Brian from Hoffman Estates, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff treated us like we were full paying customers even though they knew we were customers.
• The trip was wonderful; there is nothing I can think of that we did not like.

“Hotel is within walking distance of the u of w, capitol buildings and museums and great shopping, also close to lake. A great place to stay when visiting Madison.”

Jan 31, 2007 by Kim from Washington, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Restaurant was excellent.
• Bathroom kind of small.

“Everything was very nice. We would love to stay their again, and we will use again for sure.”

Jan 26, 2007 by Eugene from Naperville, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Comfortable & nice.
• Water leaking in bathroom around stool.

“Other than a problem in the bathroom, the hotel was all I expected and more.”

Jan 18, 2007 by Dainel N. from Sioux Falls, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location, beautiful views.
• Parking is expensive.

“Very nice.”

Dec 31, 2006 by Sara G. from Carmel, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Bedding was particularly comfortable.
• Parking cost was not entirely unexpected for downtown area, but was an added cost.

“The Hilton Madison Monona terrace was quiet, clean, and comfortable. Highlights were its convenient downtown location within walking distance to restaurants and a very short drive from the university. A surprise treat was the beautiful night view out either side of the hotel - state capital on one side and lake views on the other.”

Dec 30, 2006 by Donald from Granger, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful lake view.
• Room was smaller than expected for this area.

“Elegant hotel overlooking Monona terrace convention center and lake Monona. Clubby feel to the lobby and bar.”

Dec 25, 2006 by Bill from Bismarck, ND
Overall Rating: 4
Cleanliness:[9] • Staff:[5] • Location:[4]

• Clean.
• Charged for in-room amenities like internet.

“Nice location (overlooking lake), but somewhat difficult to find. Clean, well-appointed room, but the hotel charged for amenities often included in the room charge in other hotels I've frequented (e.g., internet access, bottled water).”

Dec 24, 2006 by Dennis from Mankato, MN
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location.
• Parking was a problem.

“The bib was comfortable. The room was to hot.”

Nov 15, 2006 by Kelly from Minneapolis, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Bed was extremely comfortable and wonderful view.
• Parking at this location costs $11 a night.

“The hotel was very comfortable, yet very elegant. Staff was very helpful and knew the area well. Check in and out was extremely easy and the side of the 11th floor we were on had a beautiful view of the capital.”

Aug 3, 2006 by Carl from Mount Vernon, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Close to the Capital/downtown/lake.
• Hard to find-seemed hidden but it was dark and late.

“The room was not complete. meaning they didn't have a bedspread on one bed and we never could find the remote for the TV. didn't matter too tired! But we just stayed the night. The next morning we walked around the downtown before leaving it was in a wonderful location to view lots of Madison.”

Aug 3, 2006 by Richard from Edinburgh, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Boutique style hotel but with full service. Excellent view and superbly finished interior.
• Only that the main hotel restaurant was not open on a Sunday.

“What a great hotel. Right in the heart of Madison with the South side looking out over the smaller of the two Lakes. Parking is only $8 overnight and the staff, rooms, lobby etc was all well above standard. The hotel has a boutique hotel feel but with full service of Bar, Restaurant and a Pool.”

Jul 21, 2006 by Patrick from Mpls, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very close to beautiful water as well as walking distance to fine restaurants.
• Doors to room closes very loud.

“The Hilton in Madison is conveniently located, as well as super clean rooms and halls.”

Jul 10, 2006 by Jay from Naperville, IL
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[10]

• Location.
• Broken toilet for 3 days and non response from management.

“My toilet wouldn't flush. And for some reason they wouldn't fix it.”

Jul 6, 2006 by Kelly from Appleton, WI
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[7]

• The location was great. The hotel offers both lake views and city views.
• Front desk was not as responsive as we would have liked.

“Hotel location was great, just a few blocks from State Street in downtown Madison. The hotel also offers a nice view and clean rooms. Overnight parking was available at the hotel for $11.”

Jul 6, 2006 by Darlene from Cincinnati, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great location.
• Parking for guests was a whopping $17!

“The hotel is magnificent in every way except the fact that parking is quite expensive for a small city such at Madison.”

Jun 30, 2006 by Bryon from Wisconsin Rapids, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great beds and service.
• The parking was full.

“Absolutely loved this motel. perfect location. great rooms with top notch room service. ”

Jun 29, 2006 by Kate from Crystal Lake, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[10]

• The view on the lake side was breathtaking, especially at night with the fountain and lights lit up.
• Lack of parking, and the breakfast buffet was rather lacking for the cost.

“ This was a wonderful the location was close to downtown, but still had the rooftop garden to walk along. If you venture out, nearby you will find a great little micro brewery called The Great Dane, wonderful food and great service, and the best it was walking distance. We went on a Saturday evening, be prepared for limited parking as we had several weddings that were booked into the hotel also, so once we got a parking spot we did not want to lose it. The staff was courteous, but we found we had to wait for our room even though we called ahead to see if it was ready. The room was very comfortable and we enjoyed the wonderful view. We tried the breakfast buffet, I would suggest a pass on this, it was very limited for the price, just one step above continental, I would expect coffee and juice to be included, but these were extra. Otherwise our stay was very relaxing and I would stay there again.”

Jun 27, 2006 by Robert from Green Bay, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, very comfortable, great view of capital.
• Nothing.

“Great location, great access to everything. Beautiful, clean, highly recommend.”

Mar 27, 2006 by David from Crown Point, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, friendly bartender, really comfortable bed and soft pillows.
• Not all elevators went down to the parking levels.

“Great place to stay, view of the Capitol from one side and the lake from the other.”

Mar 24, 2006 by Deb from Nashwauk, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• We loved the pillows and linens.
• Charging $4.00 for a bottle of water.

“We really enjoyed our stay. We would definitely stay there again.”

Mar 22, 2006 by Pat from Eden Prairie, MN
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• I loved the huge window looking out over the lake.
• There was nothing that I did not love.

“It was very exciting for me from the moment I arrived. A jazz singer and piano duo were performing in the lounge and the music was great. My room was breathtaking. I love Madison, WI and staying in such an exquisite hotel made me forget all my troubles for a short time.”

0 of 1 people found this review helpful.

Mar 16, 2006 by Holly from Lancaster, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Bed is extremely comfortable and view was terrific.
• Hard to find.

“Nice, clean, safe, comfortable and good value for what I paid.”

Mar 13, 2006 by Nate from Wisconsin Rapids, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great view, great lounge bar, live music, great service and friendly workers. The Best.
• Absolutely nothing.

“This hotel had everything we wanted and more. The view of the Capitol on one side and the lake on the other side. Live music on a Wednesday evening, very nice lounge and bar area. We could not have been happier with our stay.”

0 of 1 people found this review helpful.

Mar 8, 2006 by Cindy from Sheboygan, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[9]

• Loved location within walking distance of many restaurants and view of lake.
• Check in staff had some trouble getting us into a room with one queen bed.

“Great location just off capitol square and within walking distance of many nice restaurants. We parked the car in the city lot kitty corner from the hotel and walked to restaurants and bars. I was impressed with the cleanliness of our Lakeview room, especially appreciated in the bathroom. Our room did not show signs of wear and tear. The pool and hot tub were noticeably clean, without the usual accumulated scum around the edges. We would be happy to stay here again.”

Mar 8, 2006 by Mike from West Bend, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, great view of Lake Monona.
• Charged for parking.

“Upscale, nice room size, good room service. Great views from lake side rooms. Did not see Capital building views which are on the other side. Very clean. Great downtown location.”

Mar 6, 2006 by Dave from Maple Grove, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Great view of the lake.
• Must pay for parking.

“Newer hotel, spacious rooms, comfortable bed, nice bathrooms. Must pay for parking in ramp beneath hotel.”

Mar 2, 2006 by Deborah from Deephaven, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were fabulous!!
• Very noisy in the hallways in the late afternoon!

“Overall, excellent.”

Feb 28, 2006 by Jeff from Waukesha, WI
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Location and ease of checking in.
• Nothing.

“Very nice location, clean, and check in flexibility.”

Feb 21, 2006 by Jeannette from Mukwonago, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Large spacious room, hand mirror in bathroom.
• Would have preferred queen bed but forgot to ask for it instead of two full size.

“Great place to stay, a little confusing to find. Would stay there again if the opportunity arises.”

Feb 19, 2006 by Rebecca from Cedarburg, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The room was fantastic. Comfortable beds, attractive decor, wonderful lake view. Great price, too!
• Our room was way too hot, and we couldn't figure out how to turn the temperature down.

“Highly recommended. The hotel and our room both exceeded my expectations. I would love to stay there again next time I am in Madison.”

Feb 17, 2006 by Royal from Fargo, ND
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Extremely courteous staff.
• na

“Great staff, great room, great location.”

Feb 15, 2006 by Vic from Green Bay, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very attractive setting with view of the lake.

“Conveniently located in downtown Madison close to the state Capital and the university.”

Feb 7, 2006 by Joyce from Edina, MN
Overall Rating: 3
Cleanliness:[10] • Staff:[5] • Location:[4]

• The bed was very comfortable with good quality bedding.
• It was advertised as within walking distance to State street; it was not. I resented having to pay for parking. Coffee was not included in buffet.

“Parking was not included and was difficult to maneuver. Though advertised as downtown and close to State street, it was not. The breakfast buffet did not include juice or coffee and did not have much to offer for the cost.”

Jan 18, 2006 by Kevin from New Tork City, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great view of the lake!
• It was perfect!

“Everything was great. I loved it.”

Jan 9, 2006 by Stephen from Springfield, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The service and cleanliness of the rooms outstanding.
• None.

“The view from room was great.”