User Reviews for Peoria Castle Lodge-Jumers

Research User Reviews for Peoria Castle Lodge-Jumers (21-40 of 45)

• Add Your Own Review »

Jul 29, 2007 by Pete from Elgin, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Free wi-fi but only in lobby, not in rooms.
• Bathtub needed upgrading and some telex.

“This was a German style hotel (jumpers) turned into a Radisson. Some nice room upgrades. Not the best I have stayed in.”

Jul 24, 2007 by Debra L. from West Allis, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was kind, courteous and very attentive to our needs.
• The whirlpool did not work.

“Very pleased with the comfort, cleanliness, the quality of food and services. Would definitely stay again.”

Jun 30, 2007 by Ken from Oak Lawn, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Unusual for a chain hotel, this place had character! It had all the feel of a 19th century European hotel.
• The room was a suite on two levels, connected by a very Narrow spiral staircase.

“This hotel looks like an upper-middle-class European hotel of a bygone era; one can see hotels around the German spas like this one. There was a very nice, and reasonably priced, restaurant; a drink at the hotel bar was also fairly priced (not cheap, but certainly no more than one would expect to pay in any decent bar). heat gathered in the upper level of the suite. Staff brought in a fan which succeeded in circulating the cool air into that upper level, minimizing that discomfort. The spiral staircase connecting the two levels was extremely Narrow and quite steep. Had my wife and I each weighed perhaps 20 pounds more, we would not have been able to get up and down the staircase (making my recent loss of about 15 pounds an even better thing than I knew at the time). overall, I loved it.”

Jun 21, 2007 by Caroline from St. Petersburg, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• They were able to be flexible with extra beds for our kids, quiet, great landscaping.
• The elevators were a bit balky. Seemed really old. The gas station next door had been robbed and it was out of business for 2-3 days!

“Overall, they were very friendly and accommodating. It was very convenient location for visiting family too. The pool area was a bit gross the one time we visited it. My kids kept finding stuff like rubber bands at the bottom of the pool. There was an old, gross Band-Aid on the floor and beer bottles in the pool area.”

Jun 20, 2007 by Mark from Hazelwood, MO
Overall Rating: 2
Cleanliness:[3] • Staff:[7] • Location:[3]

• Nothing.
• Old, bad location, not as advertised.

“This location is old, out of date and not a good value. The pictures make the hotel look more attractive&”

Mar 28, 2007 by Lindsey from Morrison, IL
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[4]

• The castle motive.
• No continental breakfast.

“It's a nice hotel close to downtown but out of the way for a little bit for shopping and convenience. Borders on the ghetto and the pool area are kind of nasty but the room was nice.”

Mar 27, 2007 by Judy from Granville, IL
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[6]

• Close to concert with were going to and staff was helpful with directions.
• This was a gift from our children and they specifically asked for a sleep. Bed room we were put in a room without one I had to ask about it.

“Overall, it was a pleasant stay. Check in time was 3:00 we arrived at 2:30. We were put in a room fairly quickly but we were not in a sleep. Bed room like our kids had asked for. We had to wait for that between 1-2 hours. Had to ask for ashtrays if you requested a smoking room should not they put ashtrays in the room?”

Mar 18, 2007 by Elaine from Rolla, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful hotel!
• There is nothing, not to like.

“This beautiful hotel! I loved the antique furniture in the common places plus the stained glass windows in the rooms. The hotel staff was outstanding! They went above & beyond in customer service. ”

Feb 13, 2007 by Crystal from Cedar Falls, IA
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[2]

• We liked the decorations.
• They gave us wrong directions and three keys that didn't work!

“The parking lot is really far away from the hotel. The front desk person gave us wrong directions. We then had to use three different keys to get into our room because they kept giving us ones that didn't work. We requested a king room and they gave us a double and wouldn't switch us¿”

Nov 14, 2006 by Stephanie from Princeton, IL
Overall Rating: 3
Cleanliness:[1] • Staff:[8] • Location:[4]

• The lobby area is beautiful.
• Rooms were not clean, carpet very dirty.

“I would not go back to this hotel. It has been renovated, but not completely. It does not live up to the standards and expectations of a Radisson. It's like a generic version of Radisson. We had to be moved because there was dirt and animal hair on the beds and benches and the next room was the same. The remodel was extremely poor quality. The pictures on the website make it looks high class, but in reality - once in the room it feels like a no-tell motel. I felt deceived.”

Oct 24, 2006 by Ruthie from Lafayette, IN
Overall Rating: 1
Cleanliness:[3] • Staff:[4] • Location:[3]

• It was unique architecture.
• Needs updating, very loud.

“I was totally unimpressed with this Radisson Hotel. I believe that I would have gotten more sleep just staying in my car! I barely received an apology for the experience that my family endured. Definitely won't stay there again!”

Oct 18, 2006 by Doug from Mount Zion, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Very convenient.
• The bedroom walls were bright yellow.

“Overall, a nice hotel and I would stay there again if the opportunity arises.”

Aug 25, 2006 by Joy from Greenville, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• We've traveled extensively in Europe-we felt like we were there!
• Some of food ordered for room service not up to expectations right next to noisy elevator.

“We flew into Peoria to drive our daughter to college an hour away. Got back late and we were blown away by the European beauty of this impressive landmark. We stepped into the lobby and felt as if we were in France or Germany. The room was beautiful and even our teenage son was very impressed. Sumptuous, old world beauty. I was even able to complete an eBay bid in the business center, then we settled in with room service. Biggest drawback? We had to leave for the airport at 5am and didn¿t stay long enough. No one who stays here will be disappointed. Looking forward to visiting this incredible treat in the heart of Illinois again!!”

Jul 28, 2006 by Sonia from Bloomington, IL
Overall Rating: 3
Cleanliness:[3] • Staff:[6] • Location:[6]

• The staff greeted me at the desk.
• Carpet filthy, shower nasty.

“I will never stay there again. I was charged on my cc by the hotel. The hotel didn't even bother to return my call when I called to explain. Not a way to do business. I'm in the customer service industry with a fortune 500 company and this is not the way to do business. Note 5/10, that's the percentage ratio for people telling about a good/bad experience.”

Jul 26, 2006 by Roy from Memphis, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The antiques throughout the hotel.
• Scary Elevators.......need work.

“Great location....”

Jul 7, 2006 by Margaret from Brookfield, WI
Overall Rating: 2
Cleanliness:[2] • Staff:[6] • Location:[2]

• Room furniture was good, bed was exceptional.
• Very dirty, carpet stains, in hallway, in room, odor in common areas, neighborhood was risky for a single traveler.

“Hotel needs major re-do. Carpet stained and ripped, common areas like hallway, elevator, front lobby had odors. Common area furniture (hallway off elevator) was ripped. Location within Peoria was not safe to run or jog in. Parking was very far from front door. Bed was very comfortable, I was expecting a sleep number bed per the commercials, however I did not get one, nor did I ask, because by the time I got my key card for the room, I determined I would not stay there again. Staff and front lobby service was good. Property needs a renovation, and the neighborhood is a big negative as well.”

Jul 3, 2006 by Leann from Cedar Falls, IA
Overall Rating: 2
Cleanliness:[3] • Staff:[2] • Location:[8]

• It was close to where I was working the next day.
• Filthy carpet, wireless Internet didn't work in room, no king bed, wanted wakeup call but nobody answered at desk.

“The room did not meet what I think Radisson's standards are.”

Apr 16, 2006 by Steven from Decatur, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The room was larger than most hotel rooms that we are used to.
• They forgot to tell us they had a breakfast coupon for us after a mistake in the billing process.

“This has always been an excellent hotel. We have stayed there often when it was a Jumpers hotel before it became a Radisson. They have continued to provide excellent service.”

Apr 6, 2006 by Ulrich from Sugar Land, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• Good location for my stay. Looks of building. Fantastic bed, the best I had yet.
• Room was not what I expected, bathroom not up to 3 star.

“I will definitely use you again next week in Amsterdam.”

Apr 4, 2006 by David from Spring Grove, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[7]

• Decor was unique, old world look.
• Filthy carpeting in the room.

“When we entered the room the toilet need maintenance, and the carpeting, which was creamy yellow was dirty and had not been cleaned in ages. Desk clerk said she was putting us on the quiet side of the building. At 4 a.m. the delivery and garbage trucks started both mornings while we were there. So ended the sleep time!”

Mar 29, 2006 by Ed from Park Ridge, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[6]

• Nice room decor. Nice German Tudor look to building.
• Not that close to downtown.

“Somehow, we will always call this Hotel by it's original name, Jumpers (before Radisson acquired it). When I was a student at nearby Bradley University, 20 years ago, we always conned our parents into the Sunday German brunch there when they would visit. And they always looked forward to staying there. Today, the old German influences are still there. The quirky decor, the dark woods, Tudor design and winding halls. But the guest rooms are even better now. More modern, they even seem cleaner than before. The hotel staff doesn't seem as nice and invested as they were before, though the restaurant staff was as friendly as ever. I miss all the German dishes that used to be on the menu. Today it's pretty average food that you might find in any slightly upscale hotel restaurant. The decaying pool room area is pretty horrifying, and the exercise room is pretty non-existent (one piece of dilapidated equipment). Besides the University (about a half mile away), there really isn't any place of interest nearby to walk to.”

Mar 20, 2006 by Andrew from Decatur, GA
Overall Rating: 3
Cleanliness:[1] • Staff:[8] • Location:[3]

• Nice lobby and good room service food.
• I had to change rooms 3 times due to cleanliness issues!!

“The hotel rooms were average at best. I had to change rooms three times. First time, the carpet in my room was all wet. Second time, the bed sheets had obviously not been changed from the prior guest. Third, carpet was filthy (stained with French fries near the edge of the bed and candy near the TV). The workout facility was a dumb (treadmills did not even work).”

Mar 15, 2006 by Cheryl from Bloomington, IL
Overall Rating: 7
Cleanliness:[10] • Staff:[5] • Location:[8]

• Unique atmosphere.
• Service, would not go out of their way to please customer.

“The place is very unique in decor, clean. We are used to staying in places that cater to the customer, and when we asked for a late checkout because we were running behind (with children), the service lady answered us with a no and absolutely no exceptions. They also have a note in every room that lets the guest know there will be a towel count, and if any are missing, the prices are listed that will charged to your account. Not very high-class, maybe they don't have a high-class clientele.”

Mar 13, 2006 by Kelly from Hillside, IL
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[2]

• The lobby was unique and cozy.
• My room was dirty and things were broken and falling apart.

“This hotel was dirty. There was storage and junk on the balcony above the pool. My room was not clean and I had to have my sheets changed when I checked in. The lock on the connecting door was broken and I had to have maintenance there fixing it. When I went to take a shower there was hair and soap scum in the tub and someone's clothes hanging on the back of the bathroom door. The granite counter top in bathroom was separated from the wall and about to fall if it were not for the plumbing holding it up. The coffee pot was dirty when I went to use it with the previous occupiers' coffee still in it. I wont be staying there again or referring it to anyone else. They did not offer me any reason to ever come back. They were made aware of all of these things and no compensation was made what so ever, just sorry.”

Dec 5, 2005 by Chris from Arlington Heights, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[7]

• Friendly staff, good location.
• Linens were not clean.

“Good location for anyone interested in Bradley University or downtown location. Hotel, despite recent renovation, is still dated.”

1 of 1 people found this review helpful.