User Reviews for Hilton Springfield

Research User Reviews for Hilton Springfield (21-40 of 77)

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Aug 4, 2005 by Walter from Schaumburg, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• Good location, great views
• Bugs in the bed

“Great views, good location. Had a problem with the room, they didnt do anything to make it right.”

Aug 3, 2005 by Laura from Sandwich, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• I liked the entertainment available,bars and lounge.
• The bathroom was a little run down.

“The hotel was in a great location. It was right downtown with alot of attractions and historical sites very close. I would definitely stay at this hotel again.”

Aug 2, 2005 by Amy from Stoughton, WI
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[9]

• The location was great
• It is definitely NOT a three star hotel (amentities) and the staff were beyond rude!!

“This Hilton is a very sad representation of Hilton hotels, it might have been a nice hotel at one time, but not anymore, the interior was worn out, the staff were unprofessional and the amenities were lacking to say the least. We would definitely not stay there again.”

Aug 2, 2005 by Dennis from Peoria, IL
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[10]

• Excellant location. Close to everything.

“Rooms clean and beds comfortable. Parking was at a city ramp next to the hotel. Everything was accessable on foot from the hotel. The 30th floor restaurant had food as good as the view.”

Aug 1, 2005 by Carole from Tinley Park, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room at the Hilton was very comfortable.

“The personnel were very helpful and friendly, and the room was very nice.”

Aug 1, 2005 by Dale from Marissa, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• Its location to tourist attractions.
• The ice machines did not work

“It was very nice, the staff was very helpful. The restaurant was good but maybe a little pricey. Its location to the Lincoln attractions is perfect and is well within walking distance of the Museum and the Lincoln Neighborhood.”

Jul 30, 2005 by Frances from Addison, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• the staff was very accomodating and friendly
• overall I was very pleased

“clean, comfortable, friendly staff. When we arrived we were given two rooms but only one bed in each room,we were 3 adults and 3 children when I called the desk they said they were sorry and gave us two different rooms with 2 beds in each room. So all in all very nice people to work with. I would stay there again and recommend them to others.”

Jul 26, 2005 by Nadine from Des Plaines, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

“Lovely hotel; great rooms; good restaurants; convenient nearby parking at reasonable rate; loved it all except that do not feel room was cleaned properly.”

Jul 25, 2005 by Steven from Evanston, IL
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[8]

• Complimentary breakfast was a good value.
• Bathroom shabby; shower walls dirty

“Great place to stay if you are planning to visit the Lincoln Library and Museum. Kid-friendly, good pool, helpful staff.”

Jul 21, 2005 by Bill from Nacogdoches, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms were beautiful, spacious, and clean.
• Only one complimentary free breakfast buffet per room

“I would definately stay here again. Everything was excellent. Parking is limited to city owned parking garage adjacent to hotel. Located within short walking distance of Abraham Lincoln's homeplace.”

Jul 21, 2005 by Barb from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

“The Hilton in Springfield, IL lives up to the Hilton name. The rooms, service, and cleanliness were excellent.”

Jul 20, 2005 by Sarah from Peoria, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• In the heart of Springfield
• Breakfast was expensive and not very good

“I would suggest this hotel to people who want to be in walking distance of the major landmarks in Springfield. The capitol, Lincoln Museum and many other buildings are all within in walking distance. Many of the restaurants have limited hours on the weekends because the cater to the business crowd.”

Jul 5, 2005 by Doug from Des Moines, IA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Absolutely NOTHING
• The toilets were tiny and so low to the ground.

“The swimming pool was so dirty I would not get in. The toilets were tiny and uncomfortable, the bed was too soft, the room had not been dusted in months. The staff at the front desk was unfriendly and chose to offer no assistance.AVOID, AVOID, AVOID”

Jul 4, 2005 by Kim from Brighton, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms were very nice
• No Free Parking

“I was in town for a swine show. I normally wouldn't have chosen a 3 star hotel. It's location was a bit unhandy for someone with a truck and trailer but the savings we gained outweighed a bit of inconvenience.”

Jul 3, 2005 by Pat from Jackson, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Nice room and quiet

“I liked the location a lot. It was within walking distance to the new Lincoln presidential museum and home site.”

Jun 30, 2005 by Robert from Buena Park, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[8]

• The location was convenient to the downtown attractions
• My room (1518) was near the elevators and I heard it every time they passed my floor, all night!

“Just ok, seems to be on the shappy side, probably had better days. It needs wireless internet badly.”

Jun 29, 2005 by Kevin from Aurora, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

“Excellent hotel, as expected for a Hilton.”

Jun 28, 2005 by Tammy from Rockford, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The bed was SO comfortable, plush and cozy.

“We were very pleased with entire stay.”

Jun 28, 2005 by Robert from Galesburg, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Easy access to downtown attractions
• Inside stores closed too early

“Very helpful and Professional staff. I definitely enjoyed my experience here.”

Jun 22, 2005 by Cheryl from Maplewood, MO
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[9]

• The view from the hotel room and the location
• Room not ready at check in time, staff not helpful

“We usually stay at the renaissance across the street. it beats the hilton hands down. our room was not ready for an hour after check in time. the staff was just there, not friendly or personable. not as clean as we would have liked.they didn't ask and gave us 2 double beds. at the renaissance we get a king bed and it is the first thing they ask at check in.”

Jun 21, 2005 by Steve from Jacksonville, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location,friendliness, quality
• no problems

“Very clean, friendly hotel with a very good location.”

Jun 21, 2005 by Barry from Homewood, IL
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Hotel needs updating
• Decor/facility needs updating

“Free parking not available”

Jun 20, 2005 by John I. from Chicago, IL
Overall Rating: 3
Cleanliness:[5] • Staff:[7] • Location:[10]

• Close to all the downtown Abraham Lincoln sites, helpful front desk staff.
• Tired, worn-out, older convention hotel. Small baths, grimy.

“The cockroach climbing next to the drinking fountain outside the pool kind of summed it all up. While in an absolutely terrific location - central downtown, between the Lincoln Home & Museum - it's seen much better days (all circa '80's...).Tiny bathroom, sticky furniture, overall "tired" feeling to the whole place. The price & location were very right, but the place itself was oh-so-wrong. Would stay at another place next time.”

Jun 18, 2005 by Amy from Effingham, IL
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was beautiful and in an excellent location.

“The Springfield Hilton has an excellent breakfast buffet.. The breakfast was $8.95 a person for us. We were told this when we arrived.”

Jun 15, 2005 by Regina from Wentzville, MO
Overall Rating: 2
Cleanliness:[5] • Staff:[4] • Location:[3]

• Nothing
• Inconvenient parking which was additional cost to the room rate.

“I would not recommend this hotel. It was old and we were given a handicapped room which was not very updated. The shower had inadequate pressure and parking costs were additional. ”

Jun 13, 2005 by Julie from Plainfield, IL
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[5]

• It was downtown.
• It was filthy.

“The grass is greener on the other side. Cross the street and stay at the Renaissance, which is clean, staffed by friendly and competent people, and reasonably priced!”

Jun 8, 2005 by Kathy from Bartlett, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was great. I have stayed at the Hilton before. We travel to Springfield a lot and would love to stay at the Hilton every time.
• We had to pay for parking at the hotel.

“I would recommend this Hotel to my friends. The parking situation was the only thing I thought was unfair. I believe when you make a reservation at the Hilton on the internet they never include parking.”

Jun 7, 2005 by Kathy from Lake Zurich, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

“I was pleasantly surprised. Some of the other reviews were not very good, which I don't understand. We had a wonderful experience. The rooms were spacious, staff helpful, pasta dinner at the restaurant at the top of the hotel delightful, and the location was great - just a few blocks from the new Lincoln Museum. We felt we received a great deal for the price we paid. Only bad thing may be that the hotel was located near train tracks (but all the 3-star hotels are right there also). You might want to ask for rooms higher up (where we stayed). You probably hear train whistles less on higher floors. It wasn't anything horrible. I just noticed the whistles every once in a while.”

Jun 3, 2005 by Cheryl from Russellville, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Queen beds
• Bathroom outdated

“Overall I would stay here again. Starbucks in the lobby was great!! The breakfast buffet was not worth the money.”

Jun 2, 2005 by Sally from Herrin, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• location
• Paying a daily parking fee of $6.00.

“Overall - the Hilton Hotel was what I expected. I would stay there again if I were in the area.”

Jun 1, 2005 by Sarah from Joliet, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• The cleanliness of the rooms.
• Not much

“We were only at the hotel for 7 hours and we slept most of the time, we checked in very late and out very early, we were just passing through. Overall, the hotel was very nice.”

May 31, 2005 by Mike from Hannibal, MO
Overall Rating: 3
Cleanliness:[6] • Location:[8]

• close to area attractions, had a starbucks coffee shop
• parking prices outrageous, no hot tub

“Would not pick to stay there again if I had a choice, but for the price it was OK.”

May 31, 2005 by Joseph from Kansas City, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

“A good standard hotel. I try to stay here whenever visiting Springfield. All is as one would expect from a business hotel in the civic/business district of a capital city.”

May 28, 2005 by Larry from Dallas, TX
Overall Rating: 1
Cleanliness:[3] • Staff:[5] • Location:[8]

• Nothing to reall like
• Musty smell; building creaks; no hi-speed internet in rooms; hasn't been updated in decades

“From the moment you enter the lobby, you know that you are not going to like this hotel. Musty smell; building creaks; no hi-speed internet in rooms; hotel hasn't been updated in decades.”

May 26, 2005 by Bob from Moraine, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• High quality hotel with all necessary facilities close. Also, within walking distance to tourist attractions.
• Parking garage Ok, but confusing at first to find.

“Great place to stay. Nice rooms, great beds, good maid service, nice lobby. Clean, friendly, close to tourist attractions, StarBucks, restaurants in hotel and close to other restaurants. We didn't need to move the car for three days! All necessary things within walking distance of hotel.”

May 26, 2005 by Judy from Melvin, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very clean with cordial staff.
• No negative comments.

“Every staff person had a smile on his/her face and seemed to enjoy their jobs and the guests.”

May 11, 2005 by Jennifer from Auburn, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• There are a couple of restaurants and a couple of bars. A lot to choose from.
• Pool was small, no hot tub.

“Overall the hotel was great. We happened to be there when there were a couple of youth groups (soccer and chorus) also in the hotel. This made for a lot of kids running around and the pool was overcrowded with kids. No adult swim and no hot tub.”

May 4, 2005 by Kaz from Oak Park, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Great location for sightseeing
• No complimentary breakfast

“Great location, good view and clean room. The service at restaurants were slow and not satisfactory. Parking costs $6, but you can park a car on the street for free in the weekend.”

Apr 27, 2005 by Molly from Woodbury, MN
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Good bed; beautiful room; nice towels.
• No fitted sheets on bed; shower blasted hot, then cold.

“People stay at a hotel for a good sleep and a good shower. All the lovely trimmings cannot make up for poorly tucked flat bottom sheets that pull out when you turn down the bed. The shower could not maintain the set temperature and gave alternate blasts of hot and cold water.”

Apr 3, 2005 by Ken K. from Three Lakes, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Usual Professional Hilton Staff
• Arrived late No Resturants Open In Hotel

“Although hotel restaurants were closed they found us an excellent one only one block away.”

Mar 9, 2005 by Lois from Streator, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Free breakfast
• Had a bunch of noise prone young people staying there.

“Has Starbucks coffee shop in the hotel, helpful staff, and attractive large rooms.”

Mar 9, 2005 by Gerald from Nashville, TN
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• That it was in the center of the city and that it had a pool
• Needs to be updated a bit

“Everyone enjoyed their stay and the staff were accommodating and friendly.”

Mar 3, 2005 by Diana from Kewanee, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• excellent staff response to noisy neighbors; all was quiet quickly
• first time had experience with less than a quiet stay

“Staff are very responsive, friendly and concerned for customer safety. Food is good. If heights are a concern, ask for a lower room. Have stayed here approx. 15 nights in last 2 years; would definitely stay again.”

Mar 2, 2005 by James D. from Schoolcraft, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location
• Noise that could be heard most of the night. Lack of a continental breakfast.

“0”

Feb 25, 2005 by Paul W. from CHicago
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[10]

• Close to everything
• Elevator was way too loud and I heard it all night...

“Even though it was close to everything. The fact that I could hear the elevator running all night kind of turned me off of the place. It kept us up...”

Feb 10, 2005 by Don from Estherville, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The view from our room was of the capitol building at night.

“This was a great value. The room was comfortable and well appointed. It was a luxury setting at an economy value. Starbucks on site was frosting on the cake. The next time we are in Springfield, we will stay at the Hilton.”

Jan 26, 2005 by Linda from Oquawka, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very helpful staff, nice rooms

“The Hilton was easy to find from the highway. Staff was more than helpful in many ways. Wish some food service would have been more convient on the weekend. LOVED having Starbucks so handy.”

Jan 25, 2005 by Althea from Naperville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were clean, the beds comfortable, they have a real Starbucks in the hotel
• They had a witches conference at the hotel holding ceremonies

“Excellent hotel. My first choice when staying in Springfield.”

Jan 6, 2005 by Bonnie from Rushville, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• The room was very clean and smelled nice, not like it had been sprayed to cover up an odor.
• There was a noise outside of our room, almost like a sign was swinging in the wind and needed to be oiled.

“Located close to our destinations while in Springfield. Parking was convenient and affordable for downtown.”

Dec 5, 2004 by Tom K. from Bridgeton
Overall Rating: 9

“Great value for dollars spent.”