User Reviews for Comfort Inn Southhaven

Research User Reviews for Comfort Inn Southhaven (1-3 of 3)

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Oct 21, 2009 by Lewis from Fulton,MS
Overall Rating: 4

• The beds were good.
• It was run down, needed repair & painting. The cleaning staff was not the best.

“This was an older motel that needed a lot of cleaning, painting, and repair. It looked like the housekeeping staff was not well trained. There were items that should have been vacuumed up left on the floor. Soap and shampoo left in the shower from the previous guest, no plastic bags in the wastebaskets(like most have) and the Kleenex dispenser was empty. However, it was reasonably priced.”

May 20, 2009 by Traveler from Xenia,OH
Overall Rating: 5

• Pool and room were acceptable and
  friendly staff.

“We enjoyed our three day stay. Room was comfortable and no frills. Breakfast area was adequate. It really needed someone to devote their entire time to it, not just a housekeeper who happened to be walking by.”

Jul 22, 2008 by Linda
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[9]

• Spacious room.
• Service was non-existent - Manager was never around.

“We checked in around 5 pm on a Friday afternoon. There was only one person working the desk and the manager was not on the premises. It took us almost 30 minutes to get checked-in, so it was not a good start. The room was actually fairly nice. While the room was very spacious, they didn't do a great job of cleaning since there was dust and I saw a toe nail from a previous guest on the floor. Later that evening we took the kids to the pool to swim. There were no towels at the pool, so I went to the front desk and asked for towels. I was told that they were out and that I should use my room towel and hang them to dry so that I could use them again tomorrow. What? Right after that a pair of older ladies asked for extra pillows and they were told that there were no extra pillows in the entire hotel. The clerk really didn't care and the manager was still nowhere to be found. Now to the free breakfast. When we went down to the lobby there was a massive line for the 1 waffle maker and not much food left. It looks like they put 'x' amount of food out and don't restock anything, so it's basically first come, first served. The 100% guarantee is laughable since the manager was never onsite to complain to. I have never stayed at a Comfort Suites.”