User Reviews for Marriott Downtown Memphis

Research User Reviews for Marriott Downtown Memphis (1-20 of 504)

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Nov 30, 2009 by Bill from Lafayette,LA
Overall Rating: 7

• Very friendly staff.
• Homeless people between parking and lobby.

“Staff incredibly friendly and accommodating. We stayed Thanksgiving night, so downtown was dead, but self-parking requires going down under the convention center, then either across the street or through the sky walk to get to the lobby. In both instances, we didn't feel safe as we encountered homeless either sleeping or milling around. Security (or lack thereof) was my only complaint.”

Nov 17, 2009 by William from Birmingham,AL
Overall Rating: 10

• Cleanliness and view of the city were amazing!
• There was a $12.00 per day fee for parking.

“This hotel was amazing. I could never afford luxury like this if it were not for Priceline.com's deal that was brokered.”

Oct 22, 2009 by James from Nash,TX
Overall Rating: 8

• Friendly staff and great people.
• Bathroom was not very clean.

“Hotel had a wonderful atmosphere and bedding was super comfortable.”

Oct 22, 2009 by Mike from Florence,AL
Overall Rating: 10

• The staff was outstanding !

“If you want a romantic getaway with your significant other, this is the place to stay.”

Oct 19, 2009 by Michael from Tampa,FL
Overall Rating: 10

• Room quality and appointments.

“This hotel exceeded my expectations.”

Sep 17, 2009 by JM
Overall Rating: 1
Cleanliness:[9] • Staff:[6] • Location:[9]

• Working staff.
• Management.

“The working staff at this hotel was great, but the hotel managements very bad. I had a room on the concierge's level. I was awaken every morning at 5 am to loud noise coming from the service entrance. I reported the events to management, but they seemed not to care about fixing the situation. They did give a $50 rebate for a room. Wow! I will never stay at this hotel again. Beware of what is supposed to be the best of the best floors in this hotel. Thank God for the friendly working staff.”

Sep 2, 2009 by NaTarsha from Olive Branch,MS
Overall Rating: 5

• The shower & the fitness area.
• The staff was not friendly in fact they were rude.

“I was disappointed with my stay at this hotel. Most of the staff was really rude & unhelpful. The room was not as clean as it should have been & when I first entered the room it was really hot & stuffy. The pool was nice but a light had popped out & was floating on top of the pool & hotel staff was in & out of the pool area & no one stopped to put the light back in the socket & there were kids in the pool at the time.”

Aug 31, 2009 by Starr from Hector,MN
Overall Rating: 9

• The trolley was close.
• Not knowing I had to pay daily parking fee.

“Hotel was fine.”

Aug 31, 2009 by Judith from Virgil,Canada
Overall Rating: 8

• Staff was very helpful.
• Secure parking was being across the street from the hotel and elevator was not working.

“Well located for downtown attractions.”

Aug 19, 2009 by Kristel from Bourbonnais,IL
Overall Rating: 8

• Location.
• Swimming pool.

“Overall great place 2 stay. Good size rooms with large bathroom. Good location!”

Aug 19, 2009 by from Poplar Bluff,MO
Overall Rating: 10

• Very nice hotel, excellent staff, great value and location to downtown attractions (Mud Island, Cannon Center, Pyramid).
• Tricky driving to hotel front door from I-40. Self-parking seemed costly for exposed lot.

“Very positive experience over-all, with beautiful room, very attractive lobby and restaurant, nice sitting areas. Close to downtown attractions we were visiting and Main Street Trolley was right outside the door. Great value through Priceline; accepted my name-your-price bid within one minute. Will definitely stay there again. Thanks!”

Aug 12, 2009 by Jules from Saint Louis,MO
Overall Rating: 10

• The staff was awesome. From the Valet to the Front Desk!

“This Marriott is awesome. The Valet staff were super friendly and accommodating. Front Desk was very helpful in steering us in the right direction for dinner and entertainment. The room was clean and the size of the bathroom was super!”

Aug 9, 2009 by Delores from St Petersburg,FL
Overall Rating: 7

• The Location.
• Having to pay for parking/untruthful staff Members.

“This hotel was very nice and most of the people were the same, however we did find out that they weren't completely honest when it came to parking. We had two vehicles, because we
were from different direction. The price to park at the hotel was 12.00 a day plus taxes for each vehicle.
I would have never stayed had I known this. The room was also cleaned late in the evening. I was also not awarded my rewards points, because they say I booked on line and weren't entitled to any. The Hotel was on a Trolley Line which made travel easy.”

Aug 4, 2009 by Marilyn from Fort Worth, TX
Overall Rating: 4
Cleanliness:[8] • Staff:[2] •

• Fitness facility, restaurant.
• Noisy, mosquitoes in room, unhelpful staff.

“This hotel was a disappointment for the price. The staff was not particularly helpful (did not explain internet options, failed to address excessive noise, overcharged for internet service, etc.). It was very noisy during the night because it is easy to hear what is going on in the hallways and next door. Also, mosquitoes were a serious problem in the room (12th floor!). However, they have an excellent fitness facility and the food and staff in the restaurant were good.”

Jul 24, 2009 by Robert from Herculaneum,MO
Overall Rating: 10

• Great beds and a friendly staff. The trolley stop is at the hotel. Printed directions to local attractions if you are driving.
• Wish it was closer to Beale Street.

“I loved the beds, the room was great. I would stay again. I did not like having to pay to park but it was not an unreasonable price. The trolley stops at the hotel it is convenient and cheaper than a cab.”

Jul 22, 2009 by George from Ellenwood,GA
Overall Rating: 10

• Location to Beale Street and the River.
• Parking was $12 a day.

“It's a great place to stay if you don't mine the old style television. There is no free breakfast. Breakfast was around $13 for eggs and bacon.”

Jul 12, 2009 by Kat from Highland,IL
Overall Rating: 8

• Nice hotel and clean rooms.
• No refrigerator in room.

“Hotel was very nice although the extras were expensive. The $13 charge for parking, $12 to use the wireless internet connection, hotel bar charge for 2 drinks was $19.”

Jul 10, 2009 by Thomas from Hammond,LA
Overall Rating: 7

• Cleanliness.
• Location.

“Good standing.”

Jul 7, 2009 by Cicily from Birmingham,AL
Overall Rating: 7

• I loved the view of the Mississippi River.
• You have to pay to park!

“The staff was GREAT. However, to pay for parking when you have already paid for the room is ridiculous.”

Jun 19, 2009 by Adam from Shillington,PA
Overall Rating: 10

• Plenty of parking in a convenient, underground parking garage
• I was told that it was on the trolley line, but the trolleys aren't very useful in early morning.

“I was very pleased with the quality of the room and dining facilities. The staff was very helpful. Although the trolleys did not run early enough to be of use to business travellers going further downtown, it was close enough to walk.”

Jun 15, 2009 by Cindy from Murphy,TX
Overall Rating: 8

• Convenient to freeway.
• Too noisy - late night events and loud guests.

“Nice bedding and room accommodations. Room service/restaurant closed too early (11 p.m.)”

Jun 12, 2009 by Kandyce from Oklahoma City,OK
Overall Rating: 10

• Staff was very helpful and professional.

“The Marriott Downtown Memphis is one of the best hotels in Memphis. Appropriate for business or leisure and family friendly. The staff is warm and engaging, true ambassadors for the city of Memphis.”

Jun 11, 2009 by Jane from Midlothian,VA
Overall Rating: 9

• The hotel was very well maintained.
• The restaurants were overpriced for hotel food.

“This was a nice hotel, some of the staff was very pleasant. With the hotel's location on the trolley line it made it easy to go downtown.”

Jun 4, 2009 by Richard from Overland Park,KS
Overall Rating: 9

• Close to the Trolly.
• Cost of parking.

“This hotel was very clean and beautiful, located on the trolly line which provided easy access to almost all the tourist attractions. The room was exceptionally clean, decorated beautifully, nice view, and the bed was fantactic. We did not like the price of parking.”

Jun 2, 2009 by John from Provo,UT
Overall Rating: 8

• Location.
• Paying to park my car, no complimentary breakfast.

“Very nice Hotel , Room was a little spartan but comfortable.”

Jun 2, 2009 by Chris from Houston,TX
Overall Rating: 10

• It was right on the trolley line. Very convenient.
• Lobby was too vast with no overall plan. Wasted space.

“Great run of the mill Marriott. Clean, nice, convenient location. Not super nice, but very adequate.”

Jun 1, 2009 by Jennifer from Hernando,MS
Overall Rating: 9

“Great hotel. It's upscale, pretty and there's a nice little coffee shop in the hotel. The staff was friendly.”

May 29, 2009 by Edwin from Fort Worth,TX
Overall Rating: 10

• Great river views.

“The front desk staff, concierge and bell staff were very friendly and helpful.”

May 19, 2009 by Hondo from Saint Charles,MO
Overall Rating: 10

• Friendly people, comfy bed, and quality place.
• No free parking?

“Quality clean place with comfy beds, inviting indoor pool and relaxing hot tub.”

May 14, 2009 by Karen from Greensburg,PA
Overall Rating: 9

• The beds were very comfortable.
• Parking and WiFi are extra.

“The Memphis Marriott is a lovely hotel right on the trolley line in downtown. Very convenient.”

May 1, 2009 by Debbie from St. Louis,MO
Overall Rating: 10

• The hotel was spacious. It was also very clean. The hotel front desk clerk was very nice and accommodating. The bell hop was very helpful and polite.

“From the first moment we arrived we were greeted with a very friendly front desk clerk. She was very accommodating. She took the time to find adjoining rooms for us. We had a parking question and she summoned the bell hop for the answer. He was very polite and knowledgeable. The rooms were very spacious and clean. The beds were queen size and very comfortable. I had several questions about Memphis and they were very helpful. I would stay there again.”

Apr 23, 2009 by Brittney from Hernando,MS
Overall Rating: 6

• Room was spacious. Bed linen was luxurious.
• Hotel parking was unavailable. Police had hotel entrance blocked due to recreational activity. We had to park six blocks away and walk in rain.

“Hotel is a nice place to stay, but you must be familiar with downtown Memphis. If parking is unavailable the hotel will not compensate you for parking fees or cab fair.”

Apr 23, 2009 by Margaret from Pine Bluff,AR
Overall Rating: 10

• The room was great!
• Parking was horrible.

“The staff was great and I loved it.”

Apr 10, 2009 by Kevin from Peoria,IL
Overall Rating: 5

“A very good hotel.”

Apr 9, 2009 by Dalene from Monticello,AR
Overall Rating: 10

• I love Marriott's - very clean and beautiful.
• None.

“Great! We loved downtown Memphis with the Trolley to Beale Street!”

Apr 8, 2009 by Jonathan from Vicksburg,MS
Overall Rating: 9

• Good all around.

“The hotel was very good! Everything was great!”

Mar 28, 2009 by Chris from Chicago,IL
Overall Rating: 9

• The location was central to everything I needed.
• Wireless internet in the rooms should not be an added charge.

“The room was clean and spacious. The fitness center had a great selection of equipment. Extra charges for parking and internet start to add up.”

Mar 27, 2009 by Thomas from Mcalester,OK
Overall Rating: 9

• The location was perfect for my time in Memphis and for what
  I was doing.
• The parking fees.

“The hotel was great located in downtown just a few blocks from beale street.
A trolley picks u up at the door and drops
you off at the door. We did not worry or feel like we were gonna be harmed or anything. The people in the hotel were real friendly and helpful.”

Mar 25, 2009 by Jacqueline from Corinth,MS
Overall Rating: 9

• Very family friendly.
• Parking cost was outrageous!

“Will stay again.”

Mar 19, 2009 by Daniel from Pittsburgh,PA
Overall Rating: 9

• Everything. The staff and facility were perfect.
• The charge to use the internet in the hotel business center.

“A very nice hotel. Spotless rooms, a great and attentive staff. Located at the trolley stop in Memphis. A wonderful experience.”

Mar 11, 2009 by Marci from Little Rock, AR
Overall Rating: 5
Cleanliness:[8] • Staff:[3] • Location:[4]

• The view from the room was lovely.
• Staff, location.

“Hotel is too far from the downtown area, and too close to the freeway. Paper thin walls make for sleepless nights. And, hotel staff was unable to recommend any fine dining, except for their own restaurant which was closed. Overpriced for such mediocrity. Fine for business, avoid for pleasure.”

Mar 9, 2009 by Thomas from Farmington,AR
Overall Rating: 10

• The hotel was very clean, beds are very comfortable and I had a great view of the Mississippi River and the river bridge.
• I wish their was a little more of a variety of pillows on the bed.

“This hotel is an excellent place to stay. The People are very friendly and the motel is very very clean. This motel knows how to make, their guests stay, comfortable and enjoyable. When visiting Memphis this is a must place to stay.”

Feb 23, 2009 by Amanda from Springfield,IL
Overall Rating: 10

• Comfortable beds.
• Price of items at hotel (coffee, food, etc).

“Marriott has the most comfortable beds! Location is great, beautifully decorated, friendly staff!! Will definitely stay there again in the future!”

Feb 3, 2009 by Kathy from Benton,LA
Overall Rating: 10

• Convenient to Beale Street via trolley lines (about a 2 block walk from trolley stop on Main Street).

“The accommodations were comfortable. The staff was extremely attentive and helpful. Check-in was quick. Valet service was excellent.”

Jan 15, 2009 by Charles from Jacksonville,FL
Overall Rating: 9

• Very clean with friendly staff.
• Had to pay for parking per day and internet per day.

“The hotel was very clean with friendly staff. The location was close to different attractions.”

Jan 5, 2009 by Harvey from Lepanto,AR
Overall Rating: 9

“Public spaces are great. Be sure and ask for a good view of the river. Very comfortable nice room and bed. Hotel is not as close to Beale Street to make walking comfortable. Staff is very nice.”

Dec 2, 2008 by Sam from Indianapolis,IN
Overall Rating: 5

• Room never got cleaned. Staff was not helpful when asking for directions.

“The hotel was not near the active area of Memphis, so we did a lot of walking. I think it is overpriced. Nothing special.”

Oct 16, 2008 by Karen
Overall Rating: 10

• This was a gorgeous hotel that met all of our needs.

“The Memphis Downtown Marriott is a beautiful facility. The staff is very friendly and efficient. It is located adjacent to the Trolley Line which makes it convenient to all downtown locations.”

Sep 14, 2008 by Susan from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and friendly and helpful staff.
• Minor amenities missing, king-size bed not king-size.

“We were there on business. Found staff and downtown area people to be helpful and friendly. Found downtown Memphis a great place to getaway from a busy stressful life and just relax. No crowds, no car worry, a lot of good places to eat, and the pool at the hotel is indoor, so no weather worries..”

Sep 7, 2008 by Mary from Los Lunas, NM
Overall Rating: 6
Cleanliness:[4] • Staff:[9] • Location:[6]

• Bell people very friendly.
• TV was not able.

“Nice, but walls not good. Child cried across hall and kept me awake.”