User Reviews for Renaissance Arts Hotel

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Sep 2, 2009 by Cherie from Baton Rouge,LA
Overall Rating: 10

• Cleanliness of hotel and friendly staff.

“Nice hotel, friendly staff and nice restaurant.”

Jul 24, 2009 by Brenda from Beaumont,TX
Overall Rating: 10

• Clean, price right for 4 star, convenient location. Staff very helpful. All the necessities for a nice vacation.
• The parking attendant shove a paper in my face before I could get out of the car to sign for valet parking which I didn't want or need.

“The hotel and majority of the staff was excellent. We enjoyed our stay very much. The location and cleanliness of the hotel for the price is something you remember. Thank you.”

Jun 15, 2009 by Dale from High Point,NC
Overall Rating: 5

• Location and atmosphere.
• Air did not work, ants in room, waited forever at bar to get a drink. No one ever helped me.

“Very nice hotel but air conditioning in room did not work properly. Hot! Ants in room. Went to bar for a drink and could never get waited on. No one behind the bar! Could not find bar tender. Desk clerk did not speak very good English.”

Jun 14, 2009 by Stephen from Ocala,FL
Overall Rating: 9

“Great hotel, large room with king bed, high ceilings and huge windows.”

May 25, 2009 by Jackie from Byram,MS
Overall Rating: 9

• The decor of the hotel was very modern and welcoming.

“This hotel is in a good location close to main streets, but far enough to have quiet atmosphere. The hotel staff was friendly and very helpful. The check in was very rapid no wait at all. There is also a bar located in the hotel.”

May 19, 2009 by Jayne from Charleston,IL
Overall Rating: 9

“Beautiful artwork and rooms. Safe location, a bit of a hike to the French quarter, but doable.”

May 15, 2009 by David from Portland,OR
Overall Rating: 10

• Beautiful facility.
• Broken curtain rod.

“Beautiful hotel in a quiet upscale area.”

Apr 17, 2009 by Sinny from Donaldsonville,LA
Overall Rating: 10

• Beautiful artwork (décor).
• Pool was too small.

“Excellent hotel. We had a great time.”

Mar 29, 2009 by Mark from Elmsford,NY
Overall Rating: 9

“This hotel was a nice surprise. The personnel were pleasant and helpful.”

Mar 25, 2009 by Julie from Jackson,MS
Overall Rating: 10

• The rooftop pool was very romantic.
• The bathrooms are small, and it's a bit of a hike to the French Quarter.

“The staff and accomodations were excellent. The hotel is in walking distance of the French Quarter if you're in comfortable shoes, but heels or dress shoes will require a $6 cab ride. I would definitely stay at this hotel again, though.”

Mar 20, 2009 by Lee from Jackson,MS
Overall Rating: 10

• It encompassed the feeling of the city and the artsy location.
• It did not have a street number on the building.

“Great location
and
nicely decorated.”

Mar 14, 2009 by Kenneth from Tuscaloosa,AL
Overall Rating: 10

• The staff was very helpful.

“All sects of the hotel were above expectations. From the room to the lobby and the staff.”

Mar 8, 2009 by Jason from Ponchatoula,LA
Overall Rating: 10

• The most friendly staff I've seen at a hotel.
• Nothing.

“Amazing costumer service. Rooms and a great view. Room was clean.”

Mar 5, 2009 by Jeremy from Nashville,TN
Overall Rating: 8

• Perfectly situated between French qtr & arts district.
• Room service was overpriced & below average.

“Hotel was perfectly situated between French qtr and the arts district; public spaces were striking and immaculately clean; housekeeping daily was the best cleaning job
I have ever seen in a hotel.”

Mar 1, 2009 by Danni from Fort Worth,TX
Overall Rating: 9

• Room was superior. Very clean and attractive.

“Beautiful rooms and very comfortable beds. Very clean.”

Feb 27, 2009 by Frances from Hammond,LA
Overall Rating: 10

• The art work and exhibits were wonderful. Loved the Restaurant's view!
• We did not have a refrigerator and only 1 cup of Caf coffee to wake up!

“Beautiful hotel. We had a great time for Mardi Gras. The parade passed right in front of the hotel. We did not mind the off- property parking. The shuttle was very helpful.”

Feb 13, 2009 by Lisa from Bellingham,WA
Overall Rating: 9

• the staff was so friendly
• the jacuzzi was broken

“The staff was extremely friendly and helpful. The food in the restaurant was delicious. Very comfortable stay and great location.”

Jan 31, 2009 by Michelle from Walkertown,NC
Overall Rating: 10

• Fantastic artwork and unique presentation.
• No 24/7 room service. Its not safe to venture out in
  no late at night for food.

“Great hotel. Super unique with its collections of art by local professionals. Quiet, even though it is surrounded by New Orleans nightlife. Staff was very nice, polite and efficient. I wasn't sure what to expect from a renovated property, especially in New Orleans where they tend to smell like mildew if the humidity is high, but this one did not way to go contractors!”

Jan 28, 2009 by Suzanne from Wantagh,NY
Overall Rating: 10

• The staff was excellent.
• Does not apply.

“We were extremely happy with this hotel. We were extremely happy with the professional staff that went out of their way to help us with all questions and request.”

Jan 1, 2009 by Bob from Garden City,KS
Overall Rating: 9

• Location and friendly staff.

“We were pleased with everything that the hotel had to offer -- on our next visit we will want to stay there again.”

Sep 5, 2008 by Andy from Metropolis, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The decor.
• Pool closed too early.

“The decor was very nice. The bed was extremely comfortable. The staff was very friendly and helpful. The pool area on the roof was outstanding. Could have stayed up there all night.”

Sep 2, 2008 by Stephen from Chattanooga, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The decor was really lovely - artsy, fun yet functional and clean. The rooftop pool & hot tub was super!
• I didn't like having to pay $28/night for parking. This was not expected.

“This was a delightful, charming, artsy hotel with lots to love. The rooms were well equipped, clean, great beds, good computer access. The sculpture garden inside the hotel was neat. The rooftop pool and hot tub were super and the view was awesome - especially at night. The staff was attentive and kind. I really liked the hand blown glass work and the moving birds of paradise fountain. I'd highly recommend Renaissance Arts to anyone! I just wish we could have stayed longer.”

Aug 24, 2008 by Jeremy from Alexandria, LA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Art work was great and so was the service!
• Nothing really.

“I will definitely stay there every time when I go to New Orleans. The hotel was great!”

Aug 19, 2008 by Cheryl from Stone Mountain, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• The art work, lighting, bar, staff.
• Parking fee.

“My stay was wonderful. The staff was great. Very clean and colorful.”

Aug 13, 2008 by Carl from Sunset, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very courteous and helpful staff. Extremely professional.
• Price for parking.

“Very nice. We walked throughout French Quarter and surrounding areas. Room was exceptional, all service was excellent.”

Aug 13, 2008 by Cindy from Kenner, LA
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[3]

• A complaint was made to front desk about lack of conscientiousness of the maid cleaning my room thoroughly. The maid supervisor came in and rectify.
• There daily cleaning was not consistent everyday. The lobby tables were not clean and the chairs had stains.

“I enjoyed my stay for the most part. The vicinity of the hotel was disastrous, because there was street blocked off in a different direction everyday near the entrance to the hotel. But, the service at their Starbucks was pleasurable, above average and the area clean. I had coffee there everyday. I was somewhat disappointed in the lack of cleanliness in the lobby area near the lounge. The room upholstery had stains as well as the carpet with its fresh stains. Inconsistent room cleanliness daily, on reporting to front desk, the situation was rectified as requested. The hotel staff seem to be helpful and pleasant.”

Aug 13, 2008 by Joe from Pensacola, FL
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[7]

• Very interesting decor and clean spacious rooms.
• The staff was not very efficient in checking guests in and out.

“Beautiful hotel, with a nice location. Not quite as nice as competitors on Canal Street. The staff was polite and helpful, although they were not the most efficient at working their check-in computers. Parking was easy and had a moderately cheap rate of only $28 for overnight guests.”

Aug 1, 2008 by Terry from Gulfport, MS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• The room was a bit smaller then I thought it would be.

“The warehouse district of New Orleans is a real gem. Lot's of small, very good, restaurants within walking distance. Removed from the noise of the French Quarter yet well within walking distance. The staff was friendly, helpful, courteous and genuine. The room was smaller then I expected, yet well laid out and well decorated. The bed was comfortable and the towels plentiful.”

Jul 10, 2008 by Keisha from Boytom Beach, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• It was beautiful and very comfortable beds, and the bathroom was wonderful.
• The staff took way too long to respond to any request I made.

“The lobby was a great place to chill and relax. Me and my 5 friends fit in the bathroom comfortably and the great 3 mirrors in the room help when you have nothing but girls in the room trying to get ready. The hotel was clean and check-in was a breeze, so was check out. I would recommend this to any one who has no car and wants to explore New Orleans. It was great walking distance from everything. I just wish when I called for more towels it did not take 2 hours for someone to come. Also the air conditioner was not in the best place, but the room was still a nice temperature. And Bourbon street and canal street is right around the corner. Lastly, if you want some good chocolate go to a place on N. Peter street and Decatur street called Southern Candy makers.”

May 21, 2008 by Alexis from Lafayette, LA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[6]

• The bed was very comfortable.
• The bathroom was very small.

“Comfortable bed, friendly staff, good location.”

May 10, 2008 by Karen from Denver, CO
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Convenience, neighborhood, most staff were very nice.
• Some front desk staff were rude.

“I was very pleased with my room. The lobby and other public areas were lovely. A prior occupant stole a painting/picture from the wall of my room leaving behind a hole. The carpet in my room needed a cleaning in the entry way area. Still, all in all it was a nice stay.”

May 6, 2008 by Myra from Blountsville, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved the down filled comforter & bedding. Very clean.
• $28.00 for valet parking per night.

“I loved everything about the hotel except the price for parking. I choose to valet park one night, and then move my car to the street during the weekend, when parking was free. The staff was extremely helpful and friendly. They immediately got a refrigerator and microwave upon my arrival at my request. The room was immaculate as well as the service. I would highly recommend this to anyone.”

May 6, 2008 by Danny from Denver, CO
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[8]

• The rooftop pool.
• The bellmen.

“Perfect for a weekend trip to New Orleans.”

May 6, 2008 by Robert from Madison, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Fantastic art in public spaces and guestrooms.
• Swimming pool was slightly cool after a cold night.

“Incredible quality art abounds throughout this hotel, starting with the large glass sculptures on the lobby ceiling. Even the bathroom had 3-D art. Staff was competent, and the restaurant has to be one of the better hotel dining spots in a city known for eating.”

Apr 30, 2008 by Angie from Bronx, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was very roomy and comfortable.
• Nothing.

“The staff was very friendly and helpful. The room was spacious. Loved it.”

Apr 23, 2008 by Kathryn from Dallas, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Wonderful art work and near enough to walk to local sites.
• Little parking availability. Need to use valet.

“The outside is fair for a 4 star hotel, but we were delighted with the decor of the place. Exquisite artwork --even the carpet is a piece of art.”

Apr 17, 2008 by Joseph from Baton Rouge, LA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[4]

• Art.
• Location.

“Overall a great hotel. Just a bit too far from the French quarter.”

Apr 16, 2008 by June from Loranger, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The beds were extremely comfortable.
• The glass art on the walls was very dusty.

“The staff at the Renaissance Arts Hotel was friendly and helpful. The beds were comfortable and the room was a nice size. It is a great place to stay if your destination is the New Orleans Convention Center.”

Apr 16, 2008 by Nathan from Starkville, MS
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[6]

• The hotel was very spacious and the staff, especially the valet, was very friendly.
• I was disappointed in the fees for broadband internet and the empty refrigerator.

“This was the first time in a long time that Ive stayed at a hotel that required a fee for broadband internet access. As a software developer, I was very disappointed. But outside of that, the rooms were nice and the hotel staff was very accommodating.”

Apr 16, 2008 by Rich from Port Richey, FL
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[4]

• The doorbells with the do not disturb/clean room buttons.
• Long walk back from the French Quarter.

“Beautiful hotel but much better for business travelers than vacationers as it is too far from the French Quarter.”

Apr 14, 2008 by Jamila from Bowie, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Nice decor, comfy beds.
• Bathroom could have been a little cleaner.

“Nice art deco decor, good location -- restaurants close by.”

Apr 9, 2008 by Brian from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Professional staff, modern, cleans décor.
• Beds could be softer.

“Great stay at the Arts Hotel. Very chic. Walking distance to everything I wanted to see, and eat, and drink. Bravo.”

Apr 8, 2008 by Paul from Reno, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Excellent accommodations.
• Would prefer free wireless Internet access.

“It was a great value and an excellent hotel for my stay in New Orleans. The staff was helpful and courteous.”

Apr 4, 2008 by Christine from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location to court of appeals and beautiful room.
• Valet parking was too much ($28/day).

“Extremely nice hotel. Would recommend staying there again.”

Mar 20, 2008 by Claudia from Forest Park, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everyone was eager to assist in helping find locations.
• Food was very expensive but good.

“The decor was excellent and very lively. Totally different from any other hotel that I have stayed. It was not sterile; it was very vibrant and relaxing at the same time. I would like to know where the get those big pillows. I laid my head on them and was out until the next morning.”

Mar 13, 2008 by Chris from Theodore, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great atmosphere.
• No free Wi-Fi.

“Great artwork and friendly staff. Rooms were great.”

Mar 13, 2008 by Frank from Clinton, MS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Easy to navigate.
• Slow valet.

“Nice place, good location, slow valet. Not as slow as the big Canal Street hotel valets, but slow all the same.”

Mar 12, 2008 by Matt from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything. Fantastic location.
• Had to pay for internet.

“Fantastic business district is the place to be in no objection. If I am in the city, I am staying at this hotel. Rooftop pool and hot tub, great dining, nightlife and shopping within blocks. clean and beautiful rooms. Just amazing.”

Mar 9, 2008 by Peter from Falls Church, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Excellent service, great art work, great location.
• Internet link overpriced.

“Overall - very good indeed, great service.”

Mar 5, 2008 by Roy from Shreveport, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[6]

• Large, tastefully appointed rooms.
• Poor street signage made hotel hard to locate. Hotel should demand better from city.

“9 on a 10 point scale.”