User Reviews for Marriott Jw New Orleans

Research User Reviews for Marriott Jw New Orleans (1-20 of 73)

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Aug 28, 2008 by Robert from Saint Martinville, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Centrally located, walking distance to most tourist attractions. Very polite employees.
• Parking fees were too high.

“A very plush, warm, inviting as well as conveniently located hotel. The price was excellent.”

Aug 14, 2008 by Larry from Rockville Centre, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• I was very impressed with the lobby area and the on site restaurant.
• The bathrooms were outdated.

“Well appointed hotel with beautiful lobby and very good restaurant on site in a prime location in downtown New Orleans. I enjoyed my stay.”

Jul 24, 2008 by Marlene from Bossier City, LA
Overall Rating: 6
Cleanliness:[10] • Staff:[8] • Location:[8]

• Location and quality.
• Difficult to find parking garage entrance.

“This was a beautiful hotel but trying to find the parking garage was stressful for a downtown hotel. Also, the bathroom was entirely too small; you could not sit on the toilet and open the door at the same time. There was no free continental breakfast only a buffet for $16.99 which is extremely high for a family.”

Jul 23, 2008 by Martin from Lafayette, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The location is very nice as well as very friendly staff.
• Parking is time consuming and costly.

“This is a very nice and safe haven in the city of New Orleans. The time factor is if you use a car - parking in the rear, one way streets, the wait for the car.”

Jul 8, 2008 by Andrew from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly Staff.
• NA.

“Would highly recommend this hotel to anyone staying in the New Orleans area. Top notch.”

May 21, 2008 by Kelly from Springfield, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• The hotel was in easy walking distance to Bourbon Street and the French Quarter.
• Downtown New Orleans does not offer a wonderful view.

“Parking was not off Canal Street it was in back and a little confusing. The room was nice clean and had everything you would expect from a Marriot property. The close proximity to Bourbon Street and the French Quarter was fantastic and quite and easy walk. We stayed here prior to departure of our cruise and loved the location.”

May 19, 2008 by Earl from Monroe, LA
Overall Rating: 5
Cleanliness:[9] • Staff:[4] • Location:[8]

• Great location. Easy to get in and out of.
• Rooms very small, front desk and rest. Very slow!

“Good location, comfortable beds, very small rooms and bathroom way too small. Breakfast was fast one morning, the next took 30 minutes to get food. Slow to get bellman on departure, only one front desk person to check out, and very slow bringing car that morning.”

May 16, 2008 by Dave from San Diego, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Good location. Nicely maintained. Large room.
• Internet access was too expensive.

“Well located.”

May 14, 2008 by Rhoda from Gulf Shores, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff went above & beyond to insure we had a great stay for our anniversary. Delivered champagne and strawberries to our room along with breakfast.
• Bathroom with small.

“I was very pleased with the staff and would highly recommend it. Great location. Very clean.”

Nov 13, 2007 by Lillie from Sulphur, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful, clean, comfortable, friendly staff, courteous, helpful.
• We wished we could have stayed longer.

“On the way to new Orleans I contacted the hotel directly to request a queen or king-size bed since my husband is 6'5" tall. On arrival the desk clerk, noting my request, regrettably informed me that there was only a room with 2 double beds available. She asked me to wait just a moment and when she returned handed me a key and asked my to check that room to see if it would be satisfactory. We had been upgraded to the penthouse suite! Two story, two bedrooms, 2 1/2 baths fabulous! Everything was lovely, clean, comfortable perfect! Staff was very helpful and friendly.”

Jul 5, 2005 by Lillian from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel's staff was very friendly and professional. The location was perfect and the decor beautiful.
• Dining was a bit pricey and the food was average.

“I would suggest the Marriott JW for anyone wanting a first class hotel with a convenient location to everything that New Orleans has to offer.”

2 of 2 people found this review helpful.

Jul 4, 2005 by Shawn from Huber Heights, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful experience for the money
• Parking was expensive, but it was that way everywhere in the city

“Hotel was immaculate. Great staff. Very helpful. Would definitely stay there again.”

1 of 1 people found this review helpful.

Jun 8, 2005 by Michael L. from Aniak, AK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This place is the tops! Terrific location, great service.
• What I didn't like is that I had to check out!

“The JW Marriott in downtown New Orleans is the best hotel I've stayed in. It's beautifully decorated, the service is first class, the room was very comfortable, great exercise room and rooftop pool, and the location couldn't be better:close to Bourbon Street, right on Canal St., the St. Charles line right out front: it couldn't get any better.”

Jun 2, 2005 by Virginia from Shreveport, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• everything - this was a very pleasant experience
• when our next door neighbors came in at 5:30 and were very loud - not the hotels' fault

“We had come to New Orleans for a wedding - the majority of the guests were registered at another hotel- supposedly great group rates. Our room was so far superior to theirs - and they were all kicking themselves for not going our route. ”

1 of 1 people found this review helpful.

May 24, 2005 by Jim from Cocoa, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel is in a great location. Rooms are clean, beds are soft. Truly 5 stars.
• View of French Quarter was nice, but view of river mostly blocked by other hotels.

“This place was truly a 5 star hotel. The service was wonderful. They grabbed our bags from the taxi, got us checked in, and took us to our room on the 25th floor. Very nice view of the French Quarter, but view of the river was pretty well obstructed by other hotels. The beds were so soft and comfortable. Our room had a mini refrigerator but I bought two big muffuletta sandwiches the night before we left and they wouldn't fit in the mini. The staff offered to have a bigger refrigerator brought to our room. I almost had to argue with them that keeping the sandwiches in the kitchen refrigerator overnight was all I needed. These people were truly the friendliest I've ever met in a hotel.”

1 of 1 people found this review helpful.

May 20, 2005 by Allison from Washington, DC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful, beautiful hotel right at the edge of the French Quarter and right by the casino.
• There won't anything I didn't like

“This was a great experience, we got this room for a hundred a night which is a third of what it would have cost us otherwise. I had a corner room with a great view. It is just on the edge of the French Quarter, close to shopping, restaurants and the casino but out of the foot traffic and crowds of the Quarter. This was an amazing value.”

May 18, 2005 by Michael from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great food / great service
• Decor in the prior Le Meridian was nicer.

“Great hotel. Very comfortable rooms / great food / great service.”

May 16, 2005 by Diane from Lakeport, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Courteous and helpful staff; great bar; great beds

“I've stayed here before for conferences and was delighted to be able to get a good price for my latest stay in New Orleans!”

May 15, 2005 by Lea A. from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

“It was beautiful, clean, and the staff were wonderful!”

May 12, 2005 by Dido from Faulkton, SD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The fresh flowers and friendly staff.
• The food.

“Great location. Great value. Beautiful fresh flowers. Helpful staff.”

Apr 20, 2005 by Lori from Omaha, NE
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[10]

• great location one block from the French Quarter and one block to St Charles Streetcar
• If you like cozy hotel bars, this is not the hotel for you.

“Nice hotel convenient to the French Quarter and St Charles Streetcar (one block from each). Polite staff, clean, quiet rooms. Steps from several fine restaurants and trendy bars. If you like cozy hotel bars for a late night toddy before bed, this is not the hotel for you. There were complimentary pralines in the afternoon when I was there. Yummy!”

Apr 10, 2005 by Kathleen from Lacenter, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice, well maintained, friendly staff, great location.
• Over priced valet parking.

“Very convenient to French Quarter and trolley. The rooms were clean. Staff very friendly and helpful. Checked in early with no problem. I would recommend staying there.”

Mar 14, 2005 by Monica from Midland, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• This hotel had a great location, clean upscale rooms & nice staff.
• Room service was VERY slow in answering.

“We had a great stay here. The staff was helpful. The hotel had sparse, but upscale decor. The rooms & bathrooms were very clean (a must). At night, our beds were turned down w/ a robe & mints on the bed. I would definitely stay here again.”

Mar 11, 2005 by Eric from New York, NY
Overall Rating: 2
Cleanliness:[8] • Staff:[8] • Location:[8]

• nice location, friendly staff

“The hotel is clean, friendly and in a good location. Beyond those attributes, I would say that you should probably put it into your 2 star category, maybe 3 star TOPS!!! I went to New Orleans expecting a 4 STAR experience based on how you categorized the hotel and I felt badly disappointed. The quality of the amenities, the service, the interior and the finishes, do not speak to a quality experience. It was adequate BUT NOT 4 STAR. ”

Mar 11, 2005 by Jason from Pride, LA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[10]

• The location is the best reason to stay.
• $29.00 per day parking is brutal, but the same everywhere.

“My wife and I had the pleasure of staying at the JW Marriott and the Renaissance Pere Marquette (located within two blocks of each other) and the Pere Marquette is a better hotel. The JW Marriott is an older hotel that has been updated and was not as nice (especially the size of the bathrooms). I would stay at the JW Marriott again.”

Mar 10, 2005 by Jeff T. from Chattanooga, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• nice bed
• took me 4 calls to get them to bring me a network cord

“bellmen were very good and professional but rest of staff was sub par”

Mar 10, 2005 by Dan from Olney, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[8]

• room and beds very nice
• check in staff was not too helpful or friendly

“Very nice hotel, good location right on Canal. Beds and rooms very nice. Coffe maker but only styro cups, real ones would have been nice too.Check in staff was really slow.. The rest of the staff and the overall experience at the hotel was great. The hotel is a very nice, straight forward business hotel. Not much character or charm but a very nice, comfortable hotel.”

Mar 10, 2005 by Alex from New York, NY
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[8]

• good location
• bathrooms were small and not nice at all

“good for business travelers, but not so great for vacationers.”

Mar 9, 2005 by Kristi from Caldwell, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Just moments from the French Quarter! Oh so comfortable beds!
• Conceirge was a bit snotty. Bathroom a bit on the small side.

“Given the price we paid for the room, the JW Marriott was perfect. Location wise, we were moments from the French Quarter. The staff was friendly and helpful - especially the bellboys. The rooms were clean and the beds were oh so comfortable. The shower pressure was divine. However, in terms of size, the bathroom was on the small side. The breakfast buffett was $14.95 but it was well worth the cost. Little extras like free bottled water and Hershey bars were appreciated.”

Mar 9, 2005 by Eric from Richmond, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very friendly staff, clean rooms and great location
• N/A

“We enjoyed our stay at the JW Marriott. Very courteous and helpful staff, easy check-in and check-out. Great room -- quiet, clean (everything relatively new) and comfortable. Good price and incidentals (valet parking, etc.) were very reasonable for hotels of that caliber and in that area. Convenient to French Quarter, Riverwalk, etc. Would stay there again.”

Mar 7, 2005 by Mary from Scotts Valley, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Beautiful hotel, very friendly and helpful staff in spite of how busy they were.
• Difficult to find the entrance for cars

“Nicely decorated and very clean hotel. Good location especially close to the French Quarter. Staff through the hotel was very friendly and helpful. Great value.”

Mar 7, 2005 by Veronica from Londonderry, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Centrally located. Friendly staff. Nice room.
• The hotel had problems with hot water.

“Good hotel. Once they work out their hot water issues, they would be an excellent hotel.”

Mar 4, 2005 by Paul from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly, well run, great location, good food.
• 0

“0”

Mar 3, 2005 by Al from Fort Worth, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Convenient, comfortable, reliable, fair
• They charge $10 for internet access. Tried to overcharge for that.

“This is a very good, although not luxurious hotel.
Meets the needs of a business or pleasure traveler. It greatest selling point is that it is in New Orleans. This hotel was the old" Meridian.........and remains much the same. I did not use the business or spa facilities. The restaurants basically were deserted."”

Mar 3, 2005 by Topher from Atlantic Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• courteous staff
• Possible umbrellas for inclemant weather

“Location, staff, service and amenities were all top notch for an incredible price. Great art work from local artists added to the experience.”

1 of 1 people found this review helpful.

Mar 3, 2005 by Mike from Indianapolis, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Extremely helpful and friendly staff; quality furnishings throughout.
• A little mold on bottom of shower curtain; $10/day charge for high speed internet access

“Great location; very friendly, helpful staff; very tastefully and comfortably furnished rooms, halls, etc.; excellent restaurant with great service and reasonable prices;”

Mar 2, 2005 by Sara from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• All staff were very friendly and eager to assist in any way possible.

“The JW Marriot Hotel is in an excellent location with a 10 minute walk to the convention center, the French Quarter right across the street, and Bourbon Street just 2 blocks away! Just about everywhere you want to go, you can walk there including Jackson Square. The hotel staff was wonderful and they even have turn-down service each evening. My stay was absolutely delightful.”

Mar 2, 2005 by Dennis from Skokie, IL
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• good location

“great location in the CBD and right across is the French Quarter.”

Mar 2, 2005 by Tony from Alpharetta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was great.
• Bit far from the airport, no shuttle provided by hotel.

“0”

Mar 2, 2005 by Sue from Tampa, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was extremely helpful.
• Water pressure in shower very uneven.

“Excellent location, very comfortable, helpful staff.”

Feb 28, 2005 by Ted from Cranston, RI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very helpful Doormen. Free candy bars at Front Desk!
• Neighboring doors sounded like slams, even down the hall.

“Great location: Canal Street Red Line Trolley is right outside the hotel. One block past that is western limit of French Quarter and you don't hear a sound. One block the other way is St. Charles Streetcar towards Garden District and Uptown. EVERYTHING is within walking distance. 24-hour fitness room and room service for late-night exercise and/or dining. Very attentive staff.”

Feb 17, 2005 by Michael from Deridder, LA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent, accommodating staff
• Air conditioning motor in room was burned out and took the majority of the evening to replace

“Very good overall experience. Will most definitely return if the price is right!”

Feb 16, 2005 by Robert from Round Rock, TX
Overall Rating: 6
Cleanliness:[10] • Staff:[8] • Location:[10]

• Room service was quick & efficent and the hotel was clean.
• Having to pay $29.00 a day parking fee was disgusting.

“The hotel was difficult to locate especially with another Marriott across the road. The four star rating was overrated. 3 star would be more suited. The swimming pool was closed and the gym was average. A spa and steam room would make a good addition.”

Feb 15, 2005 by Carolyn from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The accommodating, friendly staff.
• The phone and A/C weren't working upon arrival, but they fixed it promptly.

“Lobby seemed cool with their decor. Staff was exceptionally nice and accommodating. They were prompt at correcting any little thing. I would stay there again, in a "NY minute"!”

Jan 25, 2005 by Richard from Franktown, CO
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• Great location, excellent decor, quiet rooms.

“The JW Marriot is a very nice hotel that easily lives up to it's rating. The rooms are spacious, quiet, and the furnishings are excellent. We did not have occasion to deal with the staff except during check-in, but they seemed friendly enough. Overall, we were very pleased with both the hotel and the price.”

Jan 19, 2005 by Dave C. from Lafayette, IN
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• The beds are very comfortable.
• Plenty of taxis but no town car service on site.

“I ordered two fruit plates for breakfast and a pot of coffee. 38.00. The coffee was OK. The melon slices were totally tasteless. The blueberries weren't washed and tasted like something you scraped off your shoe. Had to throw it all away.”

Jan 17, 2005 by Nadia from Irving, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• It is a beautiful hotel

“No microwave in all the buildings. You had to pay to check e-mails in their business center. Too much for valet parking.”

1 of 1 people found this review helpful.

Jan 15, 2005 by Melinda from Plymouth, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• My room was cleaned & straightened twice each day!
• It was a hike to the Convention Center & pool was closed.

“I would highly recommend this hotel to others. It is what I would expect of a 4-star hotel. The only disappointment was the pool was closed for renovation. I'm sure it will be great! The staff was friendly at check-in. The cleaning staff was great, my room was cleaned in the morning & straightened with turn-down service at night.”

Jan 11, 2005 by Annd from Wexford, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fantastic staff, beautiful hotel. One of the best I've stayed in.

“Great location near the French Quarter. Friendly, helpful staff. Fantastic facility, particularly the Fitness Center. Extra amenities were appreciated. Highly recommend this hotel, and I hope to return next year!”

Jan 9, 2005 by Delisa from Ovett, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The facilities were fabulous. The staff was very helpful also.
• We arrived at 4:00 pm, the room was not ready for 40 minutes.

“It was a beautiful hotel, with a great location. I would strongly recommend staying there. I will love finding the opportunity to stay there again.”