User Reviews for Renaissance Pere Marquette

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Nov 6, 2007 by Russell from Hartford, CT
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[2]

• Room service/ room clean up.

“Easily one of my worst traveling experiences the room was not cleaned until I requested it after five pm. I was not allowed room service (breakfast) after walking down 10 floors due to a false alarm.”

Nov 1, 2007 by Kevin M. from Lafayette, LA
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[7]

• Location of hotel was excellent in comparison to bourbon St.

“Over all the hotel was pleasant and I would rate it a three star. Hotel was decoration was very modern and rooms are spacious. But, the water pressure came out at a dribble which made getting ready a slow process. What will stop me from staying at this hotel again was the feeling they were trying to take advantage of us with billing.”

Nov 1, 2007 by Brad from Lakeland, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Extremely comfortable beds!
• A little dark getting to/from French quarter.

“4 star hotel just a block or two from all of the main action surrounding the French quarter in new Orleans! Very comfortable beds w/huge bathroom. Hotel was very clean both in the public areas and all areas of our room. Hotel was very quiet and sleeping was easy, but only 1 2 blocks away from all the sights/sounds of bourbon St. And the French quarter. Highly recommended!”

Oct 31, 2007 by Hany from Houston, TX
Overall Rating: 2
Cleanliness:[4] • Staff:[4] • Location:[7]

• Close to French quarter.
• The shower head was broken, did not take a shower.

“Bath room need to be update shower head was hanging (broking).”

Oct 29, 2007 by Laura from Houston, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• The rooms (esp. The bathrooms) were very modern and spa like.
• The front lobby was very drab but they were undergoing renovations.

“This is a great hotel based on its location and the trendy rooms. It is close to the quarter, the business district, and the warehouse district. The hotel is undergoing a renovation of its lobby so it is not as nice as some, but the rooms are reminiscent of a spa (especially the bathroom). The free breakfast was not included.”

Oct 26, 2007 by Sue from Thibodaux, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Good beds.
• Construction.

“Good location if you want to stay downtown but not in the French quarter.”

Oct 24, 2007 by Bill from St Louis, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[5]

• Décor.
• Construction in progress.

“Once they finish remodel, this will be a very nice hotel. My only objection is they charge for internet access lower level hotels supply it free; this never made sense to me.”

Oct 18, 2007 by Don from Cold Spring, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• It was exactly in the correct place. We wanted to be close to the French quarter but not in.
• Nothing comes to mind.

“I found the hotel to be clean, even though they were in the process of remodeling the lobby and bar area. The rooms were very clean and well stocked.”

Oct 17, 2007 by Becky from Bossier City, LA
Overall Rating: 3
Cleanliness:[1] • Staff:[7] • Location:[6]

• Location was great to get to French quarter.
• Rooms not clean.

“We had to change rooms 3 times. We found hair in our bed in the first room. There were hair and fingernails clippings in the bed in the second room. The third room, the sheets had nothing on them but did not look fresh. The room was very small, there was no bathtub. The parking was very expensive and the valet parked the car at 5:30 p.m. And was told upon check out that the car had to be out by 4 p.m. Or another day of parking would be charged. We were going to the saints game and wasn't sure if we would be back in time. Other places in town let you park for 24 hrs. Did not eat there, the restaurant was completely empty, so I did not know if it was open or not. There was construction in the lobby. However, the staff was friendly and appeared apologetic about the unclean rooms.”

Oct 14, 2007 by Juli from Mobile, AL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean and staff.
• Bed size and price of parking.

“The hotel lobby was under construction, the "jazzy" decor was under cover. Over all good experience, the staff was very friendly and helpful.”

Oct 13, 2007 by Michael from Louisville, KY
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Good location.
• Only valet parking $27.18 a day.

“Good location, nice room still being fixed up. No real entertainment in the hotel.”

Oct 11, 2007 by Don from Mcdonough, GA
Overall Rating: 3
Cleanliness:[4] • Staff:[7] • Location:[3]

• Staff was friendly.
• It was under remodeling.

“If you want the French quarter forget here. And if you don't, make sure the remodeling is complete!”

Oct 3, 2007 by Tina from Oakdale, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The cleanliness and friendliness of the staff were both extremely high.
• Construction in the lobby took away from the overall experience.

“Excellent room, friendly staff, and good location make the Pere Marquette a place I will try and stay at again.”

Oct 2, 2007 by Sinclair from Bossier City, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• The staff was great and attentive. Like rooms.
• The tile in the showers needs to be cleaned.

“Not your fault, but I didn't see a street sign to indicate exactly where I was when I was looking for the hotel. Once we got in, we were very pleased and comfortable with staying there. We will be visiting again in December and are strongly considering staying with you all again.”

Sep 28, 2007 by Carrie. from Ponchatoula, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• It was clean and comfortable.
• You can hear the television of the room next door.

“This jazz themed hotel was had very clean and spacious rooms with many extra details like marble counter and floor in the bathroom. We had an enjoyable stay.”

Sep 19, 2007 by Danielle from Slidell, LA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[7]

• The staff was excellent and I loved the bathroom!
• Under construction in certain areas.

“First time staying and would definitely go again. Very nice rooms and bathroom. Extremely accommodating staff. From New Orleans already, but loved getting treated like a visitor!”

Sep 4, 2007 by Andy from Grand Rapids, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[6]

• Nice rooms friendly front desk and valet.
• Night time valet disappeared.

“When I checked out I had a $112 bill for long distance calls. I never made any calls and the front desk girl said that this has been happening a lot.”

Aug 30, 2007 by Kellie from Irving, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• I liked the jazz theme throughout the hotel; spacious rooms.
• High cost of parking.

“The room was clean, the front desk was friendly; met my expectations for the star level. Close to downtown.”

Aug 28, 2007 by Eunice from Narberth, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• It was close to but not in the middle of the "action" of the French Quarter.
• We stayed on a Friday evening and there was fighting and rowdiness on our floor in the early hours of the morning.

“This hotel was a bit hard to find (for out of town like us) and the parking setup was not immediately apparent. The fact that you really had to use the valet parking and that you had to figure this out on your own was problematic. The streets are full of dumpsters and most run one way so any misstep took you several blocks out of your way. Overall the physical plant of the hotel was very nice. I think that a security person positioned on the first floor would have helped. We had a very loud fight on our floor at 2 a.m. It made me feel a bit leery about recommending it to anyone.”

Aug 28, 2007 by Nicole from Lafayette, LA
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[5]

• Everything was pretty new.
• It was not really in the convention center area and it was not near attractions and hard to get to.

“The overall appearance was nice inside but it was hard to find the street it was on because it was so small and was not near a lot of attractions. It was comfortable but the room was not very big, but the bathroom was very nice.”

Aug 27, 2007 by Rebecca A. from Memphis, TN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[5]

• The security and very comfortable.
• Not quite convenient enough to restaurants and attractions and parking expensive.

“The service was very good and staff was very friendly and helpful. The rooms were very comfortable and clean, The only drawback was parking which was $28 a night.”

May 16, 2007 by Elizabeth from Milton, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• European feel of the room.
• Service at the buffet in morning.

“Have now stayed three times at this hotel and even know the room to request. Everyone was so friendly and rooms were lovely.”

Apr 8, 2007 by Philip from Douglasville, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The atmosphere of the room and hotel was first class and relaxing.
• Lobby did not reflect a four star hotel.

“Located near all of the New Orleans Downtown attractions. The hotel is very attractive and comfortable. I like the microwave in the room. I like the decor of the bathroom.”

Apr 6, 2007 by Tc from Corbin, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful and a great deal.
• They charged $28 to park the car, and breakfast was not included with the room.

“It is very attractive. It is located just off of canal, near the French quarter, the river walk, and near the convention center and casinos. The staff was good. It is very expensive to park.”

Jan 21, 2007 by Bob from Fayetteville, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[3] • Location:[6]

• Not crowded.
• No bellman to help with bags or get a cab. Decor was shabby; bed cover had a hole in it.

“While only two blocks from canal street, this hotel is not close to anything. The check in/out staff was pleasant and helpful, but other employees were not. The restaurant has a limited menu and prices are not comparable to hotel. ”

Jun 28, 2006 by Mary from Oak Lawn, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[6]

• The problems w/this hotel are not necessarily the hotels fault. NOLA needs to provide streetlights on the side streets (damaged do to hurricane.)
• There was no common area lounge for a group of people to gather and have a refreshment.

“The problems at this hotel are not necessarily the fault of the hotel. There are many side streets in NOLA that do not have street lights, this was a safety concern. The bistro is not up and running yet, thus there was no where to really meet and have a drink. The "lounge" area was not kept clean. The staff was knowledgeable but kind of made me nervous when I asked about taxis and tours stating that NOLA is down a certain percentage of taxi service (no guarantees on arrival time) and tours could be closed. Basically enjoyed the hotel, but you could tell there were still issues with the front of the house.”

1 of 1 people found this review helpful.

May 26, 2006 by Curtis from Lafayette, LA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Location.
• Parking not included in room.

“This hotel is starting to show some wear - the room was clean and comfortable.”

0 of 1 people found this review helpful.

Sep 1, 2005 by Kim from Brooklyn Heights, OH
Overall Rating: 7
Cleanliness:[10] • Staff:[5] • Location:[10]

• cleanliness and comfort
• no concierge on duty and phone help was horrible. No refund for leaving early caused by the evacuation of NO.

“The location and quality of the property is wonderful. Cleanliness is also wonderful. The help was a bit below average since we were not able to touch base by phpone or in person with a conciege for 3 days! The help at the front desk was bare minimum since they did not know english all that well.”

1 of 1 people found this review helpful.

Jul 19, 2005 by Sandy from Lexington, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• the room was beautiful & the staff were amazing

“We spent the first night of our honeymoon at the Pere Marquette - and really wished we didn't have to leave. Our room was beautiful, and the staff were extremely friendly and went out of their way to make us feel special.”

1 of 1 people found this review helpful.

Jun 21, 2005 by Ron from Montgomery, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very clean & quiet. New fixtures; comfortable.
• Valet parking only, which means access to vehicle somewhat limited or cumbersome.

“I would stay there again. Climate contol was modern for an old hotel, and the room was quite comfortable.”

Jun 8, 2005 by Paul from Washington, DC
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Superb yet quiet location near the French quarter
• Room slightly small, but overall very satisfied with experience

“The Renaissance Pere Marquette offers quality accommodation with contemporary style. Although only steps from the boisterousness of Bourbon Street, the hotel is peaceful, with courteous and attentive staff.”

Jun 1, 2005 by Karen from Nederland, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• I liked the size of the room and bathroom. I also liked the lights over the bed. Very nice. I would recommend this hotel to others.
• Wish it had a bigger pool and exercise area but I can tell space is limited, especially in New Orleans

“I really liked this hotel and its proximity to the Quarter, downtown and the convention center. I would stay there again.”

May 10, 2005 by Brian from Yardley, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• the room, the staff and location

“awesome hotel. great people and great room and great location. everything you can ask for.”

May 6, 2005 by Robert S. from La Marque, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

“A VERY convenient location with pleasant and comfortable rooms. Very quiet in the rooms which are kept extremely clean! One is able to come and go without being bothered by personnel.”

Apr 24, 2005 by George from Fresno, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very nice and friendly if you need something they would deliver. The best restaurant connected to the hotel for breakfast lunch & dinner.
• no free internet

“Not sure the rooms are a 4 star but the hotel and staff is. Would defently go back and stay again in New Orleans enjoyed our stay.”

Apr 21, 2005 by Kevin from Wilmington, DE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very convenient and clean with courteous staff
• A little traffic noise at night

“The hotel was excellent in our opinion. Great location, spotlessly clean, great service. Would not hesitate to recommend.”

Apr 18, 2005 by Peg from Woodstock, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• very courteous staff, we got there early 9 a.m. and they let us check in then

“The hotel was in a great location -- large rooms, great exercise facility -- very very nice.”

Apr 15, 2005 by Linda from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location is very convenient to every thing.
• Maid services problems. No way to communicate.

“The Hotel was fine. We only needed on thing that was a way to tell the maid service to clean our room after 11:00. Being from out of town we did not get out before 11:00.”

Mar 15, 2005 by Dan from Warwick, RI
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• I liked the modern look of the lobby and jazz decor.
• There was no hot water for the shower the next day, it was freezing cold!

“Great location and hospitable staff. Although they have attempted, there is still some modernization that needs to be completed. The elevators and associated waiting area felt like I was in the 1920's. The hotel maid woke me up every hour starting at 7am, despite requests to come back at noon to make up the room.”

Mar 15, 2005 by Andrew from Tullahoma, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[8]

• Very nice furniture and decor, room and bathroom were very nice!
• Parking valet service was slow

“This was a new hotel with very nice furnishings decorated in a very modern style. First time visitors will not be disappointed.”

Mar 15, 2005 by Matthew from Franklin, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• It was a better quality hotel than I expected
• Rooms were a little small, but still serviceable

“Very elegant hotel. Themed hotel, with each floor dedicated to a jazz great. Easy parking, and accessible to restaurants. Rooms were a little small, but still very serviceable with great amenities. A bargain at the price.”

Mar 6, 2005 by Pat from Mccook Lake, SD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Employees very helpful. Hotel restaurant and bar fantastic.
• Rooms small for a family, good for 1-2 people. Shower small.

“Although my room was small, it was very clean, comfortable, and modern. The hotel staff was always friendly and very helpful at all hours of the day. Anytime I needed something they took care of it for me immediately. Renee's restaurant is fantastic and has a wonderful staff. I highly recommend eating and/or having a drink there. Although the hotel is a bit of a walk to the Convention Center, it is very close to the French Quarters/Bourbon Street, but far enough away from the noise. I would recommend this hotel to anyone traveling alone or with one other person who desires to be near the French Quarters for business or pleasure.”

Mar 5, 2005 by Michael from Costa Mesa, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• interior design was nice, with jazz greats featured
• did not have a spa/hot tub

“Good location, friendly staff, excellent decor and furnishings.”

Feb 27, 2005 by Pat from Gary, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• friendly helpful service , great restaurant

“right between downtown and French quarter, close to streetcars and cabs were always waiting, recently redone by Marriott new furniture , bed clothes, etc. Good ventilation, great French bistro on first floor, excellent staff, nice outdoor pool and deck, lot of amenities I didn't even use...”

Feb 27, 2005 by David from Olympia, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, nice staff, near but not to near Canal and Bourbon street
• Dangerous to walk around at night

“I would recommend this place to friends”

Feb 18, 2005 by Charlie from Denver, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Fresh, new interiors, large bath, friendly staff
• Took several requests to get the 3:30AM alarm turned off. Too complicated radio w/multiple alarms.

“Convenient location to Quarter, downtown, arts district....walk everywhere. Very clean, friendly staff. CD/radio/alarms in rooms hard to figure out. Awoken first 2 mornings at 3:30. Both concierge and front desk said they would send someone to turn off alarms, but never did. Finally got a supervisor on the floor to come in and do it.”

Feb 16, 2005 by Mike from Vancouver, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The location was great, 2 blocks from both the French Quarter and from the hotel where the seminar I was attending was located.

“Quiet, great location, friendly staff and a great city!”

Feb 14, 2005 by Stephen from Lafayette, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice and clean.
• Parking.

“Very good feel. Very European type rooms.”

Jan 26, 2005 by Neal from Conway, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Unique, extemely helpful staff, great location, super soft bed & comforter!
• Nothing!

“This hotel had an Art Deco styling to in so that was a nice break from all the same styling you see from the other major hotels. The staff was extremely helpful, I forgot my cell phone charger and they brought out a box of chargers that had been left and told me to keep it and this took about 2 minutes! The location was perfect a block off Canal Street and the room was very clean and the bed had a goose down comforter with a goose down mattress pad cover - very comfortable! I'll definitely be going back.”

Jan 20, 2005 by Lance from Hutto, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Prime location! Great look and room., also room service was great!
• Parking was a bit much and not overly convenient.

“This is in a great part of town. Close to the French Quarter and Harrah's, but not too close, as it's quiet and just far enough from the nightlife that you can get to it and not be bothered at night. A great experience, and room service was super!”