User Reviews for Renaissance Pere Marquette

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Aug 19, 2008 by Casey from Sachse, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[7]

• Newly renovated and helpful staff.
• No free WiFi access, some problems with door lock and bathroom.

“Great location for people who want to visit the downtown sites and French Quarter.”

Aug 14, 2008 by Cindy from Kenner, LA
Overall Rating: 6
Cleanliness:[4] • Staff:[8] • Location:[3]

• When there is a complaint to the front desk they do address the problem seriously.
• I didn't like seeing stains on the upholstery and dirty lounge tables while visiting the coffee shop on the first floor.

“Well, for the most part my stay went well. The lounge area was disappointing because the chairs and sofas were stained and the tables were left dirty everyday on visits there. I had a problem with my room imperfectly cleaned, hair in the tub, trash not emptied, stains in the carpet from the previous occupant, stains on the upholstery, and dingy sheets which was corrected with one complaint. The housekeeping supervisor came by and offered her assistance and compensation for my dissatisfaction. The vicinity of the hotel was chaos because street blockages may it difficult to enter the hotel, but the upside was my experience at the lobby's Starbucks. The service was above average and the area was clean. That made my mornings!”

Aug 7, 2008 by Walter from Rayville, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easy parking, friendly staff, great bar, wonderful restaurant (Mila).
• No free internet connections.

“I stay in no 4 or 5 times a year, usually at the Intercontinental.”

Aug 7, 2008 by Lois from Gonzales, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Loved the boutique atmosphere.
• Located on a side street that was dirty and in disrepair.

“Lovely little hotel. The art decor and contemporary decor was attractive and eclectic. Staff was friendly and helpful. Unfortunately, the concierge desk was unmanned and in disarray. I would definitely stay there again.”

Aug 3, 2008 by Ciel from Mckinney, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Good location off of canal street & Bourbon St.
• The hotel failed to accommodate my companion's feather allergy.

“The hotel is located one block off of canal street and Carondelet (becomes Bourbon street when it crosses canal) making it a great walking hotel to see the French Quarter. It lacks free Wi-Fi so business travelers be warned.”

Jul 30, 2008 by Lon from Honolulu, HI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Comfortable rooms and convenient location.
• Pool was small.

“Good location and friendly staff. Daily fresh fruit and newspaper was a bonus.”

May 22, 2008 by James D. from Medford, MA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Great service by bellman; clever room wall prints- using room # and local street address numbers - nice touch.
• Older hotel not completely updated - ex. outdoor pool facilities.

“We were satisfied with the overall experience at this hotel, the Renaissance Peer Marquette; it is in the midst of a remodel and we found a broken window, a light fixture that remained on in our room, and a pool area not well maintained with old, well worn furniture; hotel personnel were quick to remedy our problems (we were quickly relocated to another room) and were very friendly and willing to assist with any of our needs; the location, one block back from Canal Street, and only two blocks from the French Quarter was perfect for us; we did not make use of the restaurant (did not even see it; the hotel was fully booked but remained very quiet at night; amenities such as room size, bed furnishings, bathroom area, access to internet, etc. were excellent; the club lounge was well stocked and accessible (after an initial glitch with the elevator key card mechanism); overall a good hotel, but not yet up the 4 star rating of most Renaissance hotels.”

May 21, 2008 by Roy from East Lansing, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quality and cleanliness.
• Parking was way expensive at $28.

“Walking distance to Superdome and French Quarter and Canal Street.”

Apr 23, 2008 by David from Austin, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Comfort of room and friendliness of staff.
• One of two telephones in room did not work and was not repaired. Face towel holder was inconveniently located and noisy.

“A luxurious post-modern hotel in the New Orleans business district and just across Canal Street from the historic French Quarter. Beautiful, well-appointed rooms with comfortable beds. Parking available at prevailing local daily rates with in-and-out privileges. Internet access, but at charge. Because of construction in area, pedestrian access can be somewhat difficult. Fitness center has aerobic machines and swimming pool, but no sauna. Bar area was rented out for noisy private party on one of my two nights.”

Apr 17, 2008 by James from Waxhaw, NC
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[4]

• Great linen.
• Outdoor pool was dirty we would not go in.

“Nice hotel, nice staff but they could not follow simple requests like needing a light bulb replaced, asked four time over three days and it was never replaced. Small room with no arm chair only a desk chair.”

Apr 3, 2008 by Jaime from Los Angeles, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• Great location in a very beautiful building.
• The AC in our room was poorly designed; it never cooled the entire room.

“Great hotel, the buildings AC system has problems. We ran the AC at 68 the whole time and our room we were still warm while sleeping. The room was a bit muggy the whole time, too. They forgot to put shampoo in the bathroom the first night, and they forgot toilet paper on another night.”

Apr 1, 2008 by Sandy from Shreveport, LA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Close to French quarter, friendly staff, and excellent service.
• Room was a bit small.

“Hotel was pleasant. Good location, friendly staff.”

Mar 14, 2008 by Bathsheba from Gautier, MS
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[9]

• I liked the design of the lobby and the cool jazzy feel of the entrance of the hotel.
• I did not like the picture of a tomb inside my bathroom and I did not like the fact that my hotel room did not have a bathtub just a stand in shower.

“The hotel itself stands true to the reputation of the Marriott chain. Only issues I had with the hotel was the high price you had to pay for valet parking. The bellman's attitude upon entrance of the hotel was a little damper. The stain on the floor room 1412 is terrible.”

Feb 10, 2008 by Tammie from Elton, LA
Overall Rating: 4
Cleanliness:[5] • Staff:[10] • Location:[10]

• Close to Canal Street.
• TV was not in front of the bed. It was in a corner.

“We booked a Deluxe King room. When we got to our room we were at first delighted until we got actually in the door. The bathroom was the best part of the entire room. The bed was a Queen and not at all comfortable. The air was not great. We got hot quick. Was barely enough room in front of the bed to walk around. Nice view. Big desk that didn't belong. TV was not in a good place. You couldn't watch TV comfortably from your bed. I would have rather had a bed in the bathroom.”

Feb 4, 2008 by Gary from Lees Summit, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Excellent location, big bathrooms.
• One of the telephones in my room didn't work.

“A very nice hotel in a great location. Two blocks from French Quarter but on a quiet business street. Rooms were fairly large and nicely furnished. Staff was friendly. Valet parking is high priced at $28 per night. The restaurant was also expensive for breakfast, but we found a very inexpensive dive (Dixie Gyro) just around the corner that had a nice breakfast for $6. Some of the reviews I read before the trip mentioned construction in the lobby but we didn't see any construction during our stay.”

Jan 30, 2008 by Mike from Port Saint Lucie, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location.
• Expensive parking garage for guests, should be discounted.

“Lush hotel in unbelievable location. Just one block to Bourbon Street, yet quiet location. Spacious room and friendly staff. Nice lobby.”

Jan 27, 2008 by Lisa from Beaver Dam, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Perfect location, just steps from Bourbon street.
• Pool was not heated.

“This is a very nice property, in an excellent location.”

Jan 25, 2008 by Jonise from East Point, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The jazz inspiration.

“The hotel was beautiful, I really enjoyed my stay. Please book me there in the future.”

Jan 24, 2008 by Wanda from Pearl, MS
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Location, friendly service clean.

“Great location, just cross Canal and you are on Bourbon street, very clean and friendly service.”

Jan 24, 2008 by Celine from Lake Charles, LA
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[9]

• Very nice decor and Starbucks in hotel.
• Heater and several outlets not working but repaired while we were there.

“Very nice decor in hotel. Customer service was excellent. Hotel seemed to be still under some construction since electrical amenities were not properly working. Hotel room was a bit small and could not accommodate the tray when we ordered room service. We had to eat sitting on the bed. There were no chairs to sit and comfortably enjoy our dinner.”

Jan 24, 2008 by Matt from Irving, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was wonderful, preformed without having to ask, how a 4 star should be.
• Parking was a little high, could of parked a block over for $8 less a night

“Hotel staff was wonderful, place is very modern and up to date. The rooms are very good size. We have stayed at other 4 stars downtown and for convenience you can not beat this hotel. I would highly recommend over the other 4 stars.”

Jan 23, 2008 by Bob from Spring, TX
Overall Rating: 5
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient, clean and friendly.
• Rooms small, bathroom tiny, little room for clothing in drawers.

“It's Okay but not four star or the quality of the other hotels on the list. This is a definitely a step down.”

Jan 22, 2008 by Jackie from Baton Rouge, LA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Friendly staff and nice lobby setting.
• This was NOT a 4-star room. Small room; Double bed looked more like twin and a half. Nice bath, but no tub.

“The staff was friendly and the lobby very urban chic, but definitely not 4 star and the room was 2-1/2 at best.”

Jan 18, 2008 by Michelle from Shreveport, LA
Overall Rating: 2
Cleanliness:[1] • Staff:[7] • Location:[5]

• The valet had great service.
• The sheets had hair and dirty spots in them when we arrived.

“We were not at all impressed with this hotel. There was only one restaurant open at night within walking distance, and it was not casual and was very expensive. This was not a place for children. The room was the smallest room we have ever stayed in. When we arrived, the sheets on the bed were full of hair and were dirty. The lady came to change them, but did not change the pillowcases, so we did not have pillows to use. The sheets were paper thin and there was not a mattress pad on the bed. I did not feel clean the entire weekend. The whole experience was disappointing.”

Jan 17, 2008 by Angie from Newport Beach, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location was great, exceed my expectations.
• Outside grounds needed work.

“Very close to Bourbon Street. Nice rooms and staff was accommodating. Nice modern hotel.”

Jan 7, 2008 by Benjamin from Metairie, LA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Unique.
• I was not dissatisfied with anything.

“Unique hotel with character and friendly staff.”

Jan 7, 2008 by Jim from Logansport, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly and helpful staff, comfy beds, safe garage, nice décor.
• No indoor pool.

“We were traveling with 4 children under 12years, for 1 overnight, it was a very positive experience. Would always reach for a pool if possible with little/young children.”

Jan 7, 2008 by Kourtney from Snohomish, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great service and very nice lodging.
• A little away from the main area.

“Great upscale hotel with great service, especially in an area (New Orleans) where they are still rebounding.”

Jan 3, 2008 by Heather from Bryan, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very Chic! Easy parking, nice rooms.
• Pool was closed for cleaning - but it was prob. too cold to swim anyway.

“This hotel was terrific. Very nice boutique hotel. The room was spacious. Ordered dessert from room service and it was great. Parking was convenient and safe. This was a good location - sort of off the beaten path but close to everything. Heard revelers at 4are partying on the street - but that's New Orleans!”

Dec 26, 2007 by E from Baton Rouge, LA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• The room was nice, clean and modern. I really liked the decor of the bathroom and the bed was comfortable.
• Most of the public spaces were closed for construction. We did not know this upon making reservations.

“I was surprised at the nice, comfortable room for the price. The location was not far from places we visited. We were able to walk most places (a little sketchy at night)! The parking was expensive (valet only). The staff was friendly and helpful. I would stay at this hotel again. Absolutely.”

Dec 26, 2007 by Chad from Knoxville, TN
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Right across from bourbon street; really nice.
• 28 dollars to park overnight is insane.

“Very nice, just need to make the parking less expensive. Get rid of valet if you have to. All in all, it was a great place.”

Dec 13, 2007 by Mark from Tracy, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• The rooms were very modern and comfortable.
• The lobby and entrance was under construction so it lacked in attractiveness.

“I'm sure once the lobby redecoration and construction is complete it will be a very nice, upscale establishment in the French quarter.”

Dec 13, 2007 by Debbie from Lafayette, LA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• It will be a 4 star hotel after construction!
• Under construction!

“No where on your web site did you worn that this hotel was under construction! One day it will be a nice hotel, but not last weekend.”

Dec 10, 2007 by Ashley from Monroe, LA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Loved the modern decor, and the jazz theme.
• Renovations and handicapped bathroom.

“Hotel was really great. I should have asked for another room when I got the handicapped bathroom (that flooded when I showered). After the renovations are complete, it will be even more awesome than it is.”

Dec 8, 2007 by William from Old Lyme, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Great potential.
• Renovations in lobby, staff needs more training.

“Will be great when renovations and staff training completed.”

Nov 30, 2007 by Shaft from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotels staff is one of a kind. They were great.
• They were under construction.

“This hotel is unique and is in a great location if you want to view all of what the city has to offer.”

Nov 29, 2007 by Rosemary from Purdin, MO
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[5]

• Nice gym, room was big in size, bed was good.
• Soap from previous person was in the shower, room was very plain, bathroom nice.

“The lobby was under renovation and was very unattractive. There were hardly any other people in the hotel. I lost money in my car that was valet parked.”

Nov 26, 2007 by G from Katy, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• I loved that it was a few minutes away from a church that I could go to.
• There was a lot of construction going on in the common areas. It was not inviting.

“I think that the hotel will be very nice after the construction.”

Nov 11, 2007 by Ivy from Dallas, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Excellent customer service; good work-out facilities although a bit cramped.
• Menu in-restaurant dining a bit fare fetched.

“Excellent customer service; hotel public areas are still under renovation, but hotel makes up for it with individual attention.”

Nov 8, 2007 by Andrew from Houston, TX
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[5]

• Decent location.
• Very poor service. Staff seemed disorganized.

“The staff was very, very disorganized. Calling the front desk was a pain, and it often took multiple calls to get someone (what, were they ignoring calls?). We left the hotel at noon and called and notified the front desk we were leaving so they could have house keeping clean our room. When we returned at 6:30 pm, the room still hadn't been cleaned. The location is decent, but Id rather pay more money and stay someplace that has better service.”

Nov 6, 2007 by Russell from Hartford, CT
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[2]

• Room service/ room clean up.

“Easily one of my worst traveling experiences the room was not cleaned until I requested it after five pm. I was not allowed room service (breakfast) after walking down 10 floors due to a false alarm.”

Nov 1, 2007 by Kevin M. from Lafayette, LA
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[7]

• Location of hotel was excellent in comparison to bourbon St.

“Over all the hotel was pleasant and I would rate it a three star. Hotel was decoration was very modern and rooms are spacious. But, the water pressure came out at a dribble which made getting ready a slow process. What will stop me from staying at this hotel again was the feeling they were trying to take advantage of us with billing.”

Nov 1, 2007 by Brad from Lakeland, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Extremely comfortable beds!
• A little dark getting to/from French quarter.

“4 star hotel just a block or two from all of the main action surrounding the French quarter in new Orleans! Very comfortable beds w/huge bathroom. Hotel was very clean both in the public areas and all areas of our room. Hotel was very quiet and sleeping was easy, but only 1 2 blocks away from all the sights/sounds of bourbon St. And the French quarter. Highly recommended!”

Oct 31, 2007 by Hany from Houston, TX
Overall Rating: 2
Cleanliness:[4] • Staff:[4] • Location:[7]

• Close to French quarter.
• The shower head was broken, did not take a shower.

“Bath room need to be update shower head was hanging (broking).”

Oct 29, 2007 by Laura from Houston, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• The rooms (esp. The bathrooms) were very modern and spa like.
• The front lobby was very drab but they were undergoing renovations.

“This is a great hotel based on its location and the trendy rooms. It is close to the quarter, the business district, and the warehouse district. The hotel is undergoing a renovation of its lobby so it is not as nice as some, but the rooms are reminiscent of a spa (especially the bathroom). The free breakfast was not included.”

Oct 26, 2007 by Sue from Thibodaux, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Good beds.
• Construction.

“Good location if you want to stay downtown but not in the French quarter.”

Oct 24, 2007 by Bill from St Louis, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[5]

• Décor.
• Construction in progress.

“Once they finish remodel, this will be a very nice hotel. My only objection is they charge for internet access lower level hotels supply it free; this never made sense to me.”

Oct 18, 2007 by Don from Cold Spring, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• It was exactly in the correct place. We wanted to be close to the French quarter but not in.
• Nothing comes to mind.

“I found the hotel to be clean, even though they were in the process of remodeling the lobby and bar area. The rooms were very clean and well stocked.”

Oct 17, 2007 by Becky from Bossier City, LA
Overall Rating: 3
Cleanliness:[1] • Staff:[7] • Location:[6]

• Location was great to get to French quarter.
• Rooms not clean.

“We had to change rooms 3 times. We found hair in our bed in the first room. There were hair and fingernails clippings in the bed in the second room. The third room, the sheets had nothing on them but did not look fresh. The room was very small, there was no bathtub. The parking was very expensive and the valet parked the car at 5:30 p.m. And was told upon check out that the car had to be out by 4 p.m. Or another day of parking would be charged. We were going to the saints game and wasn't sure if we would be back in time. Other places in town let you park for 24 hrs. Did not eat there, the restaurant was completely empty, so I did not know if it was open or not. There was construction in the lobby. However, the staff was friendly and appeared apologetic about the unclean rooms.”

Oct 14, 2007 by Juli from Mobile, AL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean and staff.
• Bed size and price of parking.

“The hotel lobby was under construction, the "jazzy" decor was under cover. Over all good experience, the staff was very friendly and helpful.”