User Reviews for Le Pavillon Hotel

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Aug 19, 2008 by Andrew from Vancouver, BC CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Very helpful and friendly staff.
• Very ornate decor, more suited to elderly.

“The staff at the hotel are very eager to please, everything was done quickly and efficiently. The rooms were small but comfortable.”

Aug 7, 2008 by Marienetta from Donaldsonville, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very beautiful, exquisite taste, very friendly, LePavillion has a royal flair that make you feel so special.
• I did not like that the spa and exercise facilities were on the 10th floor roof top, I really did not feel safe there.

“My husband and I was highly satisfied with everything and every one. The serve was excellent, checkout was great. I have already referred this hotel to my family and friends. We brought post cards home to show off the decor. I loved the valet. Excellent in everyway. We felt so special. We are looking forward to a return visit.”

Aug 6, 2008 by Greg from Grand Prairie, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The concierge service was great.
• The hallways smelled like moth balls.

“The hotel was great. However, the parking charge was a little steep. All the staff we encountered were very helpful.”

Aug 1, 2008 by Ashley from Cut Off, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel was beautiful. They offer peanut butter and jelly sandwiches at 10:00 PM! What a treat.
• Only 2 small elevators.

“The hotel was beautiful with good location. Decor was gorgeous! Great staff! Everyone is offered to come down to the lobby between 10:00 PM-11:00 PM to make PB and J sandwiches, have cold milk and hot chocolate!”

Jul 31, 2008 by Jane from Hattiesburg, MS
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location.
• The bed was not very comfortable.

“Beautiful historic hotel. We loved the location. It was within walking distance to all the places we wanted to see. We parked the car when we got there and didn't get back in it until we checked out. The only thing that I didn't like was the bed. I was hoping for a more comfortable bed. But, overall, we enjoyed the stay.”

Jul 29, 2008 by Janet from Bloomingdale, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Ambiance.
• Prices in dining facility were a bit high. Dust ruffle on bed needed repair.

“Would recommend. Staff was very attentive and helpful. Rooms were well appointed and clean.”

Jul 28, 2008 by Sharee from Humble, TX
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[8]

• Very quaint and upscale.
• Toilet ran by itself all night.

“The hotel was great. We loved it. The one drawback was the toilet ran all night. You could shake the handle and it would stop but start up soon after. Other than that, it was great.”

Jul 26, 2008 by Lonnie from Rancho Mirage, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very comfortable feeling- like being a guest in someone's home.
• Very expensive restaurant and no coffee pot in room.

“An elegant hotel full of antiques but with most of the necessary modern amenities needed by travelers. They have a fun experience at night- PB & J sandwiches and hot chocolate in the lobby before retiring for the night- I slept like a dream. The restaurant is pricy, but the service, like the rest of the place is impeccable.”

Jul 24, 2008 by Andrew from Memphis, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Free PB&J at night.
• Nothing.

“Loved everything about this place.”

Jul 23, 2008 by Renaud from Lake Charles, LA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Had a suite with perfect service !
• Cold.

“Good location, not too far from the French Quarter. The hotel staff is really nice and friendly. The suite is really big and comfortable with all the little extras (cookies, bath suit, bottle of water, weather prevision).”

Jul 19, 2008 by Lee from Dayton, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked everything about this hotel. the room and the exercising room were excellent!
• NA.

“This hotel was probably the best hotel that I have stayed in thus far. The room was very comfortable and the hotel food was very good.”

Jul 17, 2008 by Gunnar from Natchitoches, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• PB&J (Peanut Butter and Jelly sandwich).
• King room, bath tub is small.

“We really enjoyed this hotel. The rooms were nice, the pool is beautiful, and the lobby is majestic. We loved coming down for PB&J at 10:00pm. We didn't tell the kids about the ghost stories until after we left. They thought is was so cool. We would have loved to stay there longer, but for this trip it was just a stopping place for the night on our way to Florida.”

Jul 16, 2008 by Veronica from Jacksonville, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[9]

• Staff was very pleasant.
• Room was old, carpet was musty. Bathroom was not clean.

“I was expecting a little more for a 4 star hotel. The room could have been at motel 6. Did not meet the expectation after view the lobby and dining facilities.”

Jul 9, 2008 by Jasmine W. from Shreveport, LA
Overall Rating: 1
Cleanliness:[4] • Staff:[3] • Location:[6]

• I didn't like anything about this hotel.
• Everything; the room decor, the size of the room, lack of amenities.

“The hotel food made me sick. I had to track down hotel staff when I needed them. The linens looked older than me.”

Jul 8, 2008 by Cheryl from Baton Rouge, LA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Late night peanut butter and jelly sandwich buffet!
• Pretty pricey.

“The hotel and staff were superb. Pricey, but we enjoyed it immensely.”

Jul 7, 2008 by Wanda Y. from Redondo Beach, CA
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[9]

• Free WiFi, great location, helpful staff, good buffets, beautiful lobby.
• Expensive valet parking, rooms seemed a little dirty.

“My experience at this hotel was very mixed. The lobby is beautiful and the staff is very attentive and helpful. However, the first night we found a large roach in our bed! Someone from the staff came up to take care of it for us, but the roach got away so we asked to be moved to another room which they gladly did (they also gave us free breakfast for the inconvenience). There were no problems beyond that and we appreciated the responsiveness of the staff. We tried both the breakfast and lunch buffet and both were excellent. Overall, it was a great hotel and we enjoyed our stay.”

Jun 8, 2008 by Chris from Evansville, IN
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[8]

• Location was good.
• Parking was $28/night. Room was very tiny. Desk was so small it only fit my laptop and the table lamp.

“However, parking is very expensive. If I was paying full price, I would not have been satisfied. It would have been very difficult to have two people in my room - it was that small.”

Jun 7, 2008 by Jose' from Hattiesburg, MS
Overall Rating: 2
Cleanliness:[9] • Staff:[1] • Location:[8]

• Serves sandwiches in the lobby at evening time.
• Staff.

“I never want to stay there again.”

May 17, 2008 by Tammy from Antioch, TN
Overall Rating: 7
Cleanliness:[7] • Staff:[3] • Location:[3]

• Beautiful lobby, pbj & milk at night.
• Charged me twice for the room, poor guest service.

“No surprise, since it took them 2 days to come lock the mini bar, which is infrared censored, not good with a 3 year old. I told them that, it still took them 3 requests to do it & only then it was when I had to physically find someone and ask them. Pretty hotel, but the service was just sub-par for what you would expect.”

May 14, 2008 by Barbara from Richmond, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Older hotel but very beautiful and the room was a nice size.
• Food was expensive.

“I did call to make sure they were double beds and was able to get an upgrade on the room size.”

Apr 21, 2008 by Kathy from Muskego, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Beautiful property, friendly staff.
• The room needed some repairs and deep cleaning, the toilet paper holder was coming off the wall and found an old band aid behind the table.

“Overall had a pleasant stay, the property is absolutely beautiful and the staff was great!”

Apr 18, 2008 by Louis from Rochester Hills, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[8]

• Friendly staff.
• Small, dirty elevators. Pool area was also littered and unclean.

“Hotel is nice and close enough to the French Quarter, central business district, and the emerging art district to be convenient for most visitors.”

Apr 17, 2008 by Andrew from Nashville, TN
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Friendly, caring, personalized service.
• Room felt outdated.

“Filled with New Orleans charm and a gracious, accommodating staff, Le Pavilion falls short in the rooms - they feel old and desperately need a refresh. Other than that, we loved our stay. We'd definitely return.”

Apr 14, 2008 by Christina from Manhattan Beach, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The lobby was elegant.
• The elevator.

“It was a beautiful hotel.”

Apr 14, 2008 by Julie from Baltimore, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Beautiful old hotel with charm; great friendly staff.
• Not as close to my convention hotel on the waterfront as I would have liked.

“This is an excellent hotel with a lot of historic charm and ambiance. I would definitely stay here again. This would be a great place for families who want to stay out of the hustle and bustle of the French Quarter but still be close enough to walk there whenever they wanted.”

Apr 11, 2008 by Mike from Fullerton, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[4]

• Elegantly appointed.
• Difficult room in which to get around.

“Historic hotel with lots of amenities but showing its age a bit.”

Apr 11, 2008 by Stephanie from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] •

• Free peanut butter and jelly 10-11pm.
• Gave us an already occupied room.

“When we arrived, they gave us an already occupied room and then a room with two beds. Finally they gave us a single bed and we loved our room. Room service is a bit slow, but reasonably priced. Their breakfast buffet is a little on the expensive side, but delicious and super fast. Parking is reasonably priced and the doorman is super helpful. They give you free peanut butter and jelly sandwiches with milk from 10-11pm as a midnight snack. I would say this is the quietest room I've ever slept in. Usually on business trips I have trouble sleeping because people are loud in the hallways, but I had perfect nights of sleep all 4 nights. The pool has an amazing view off of the roof.”

Mar 12, 2008 by Taylor from Buffalo, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• PB&J Social hour in your PJs in the lobby at night. Complimentary PB&J, chocolate milk, and fruit and everyone hanging out in their PJs.
• Parking was expensive, but typical for the area. Valet service was respectable.

“Classy and Regal, but Quaint? Peanut Butter and Jelly in the Lobby at night was pretty fun. Service staff was excellent and I heard the restaurant was nice, but didn't have a chance to visit it. Brunch looked awesome. Just a short walk to Canal & Bourbon. Trolly service to Canal made it easy to get around town without a car.”

Jan 17, 2008 by Audi from Gonzales, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff and beautifully decorated.
• The outside noise on the left of the hotel.

“The hotel was exceptional. It is my favorite hotel in New Orleans. However, it was our first time sleeping on the left side of the hotel and it was somewhat noisy with the outside traffic. I would definitely stay there again just request the opposite side. I am also very pleased with the staff at the hotel. They made me feel like I was the only guest in the hotel.”

Dec 31, 2007 by Alan from Terry, MS
Overall Rating: 4
Cleanliness:[9] • Staff:[9] • Location:[5]

• Staff was very friendly.
• No vending machines, had to use their high priced mini bar. Standard basic cable. Small rooms. Standard mattress on beds, nothing plush.

“During check in was told I was upgraded to a king room which as it turned out was actually smaller than and not as nice as the double queen rooms. Bed mattress was just so so, not as plush and comfortable as most 4 star hotels Ive stayed at. Basic cable did have HBO but no on demand movies to purchase. No vending machines and no store close by to purchase snacks and etc. Had to use their high priced mini bar for refreshments. Internet service was very weak and never got a good signal for wireless notebook.”

Nov 26, 2007 by Priscilla from Elk Grove, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[7]

• Decor was excellent.
• Need electrical outlets.

“Too small for family travel. Not modern enough for business travel, no place to plug in computer (electrical). Decor was beautiful though.”

Nov 10, 2007 by Mike from Trinidad, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• I didn't pass a single staff member that didn't greet me.
• The elevators.

“Classic New Orleans with fantastic attention to detail.”

Nov 8, 2007 by Mark from Calgary, AB CA
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[9]

• Concierge staffs were superb. Concierge supervisor much less informed. Front desk and hospitality staff are excellent. Housekeeping could use polish.
• Cleanliness of hot tub was questionable. Pool water was not heated. Door keys stopped working for no reason.

“Le pavilion is a fine establishment celebrating 100 years of high quality service. Southern hospitality in a convenient location with bed and breakfast charms and personalized touches. Concierge staffs exceed expectations at every turn. We were treated like royalty on a peasant's budget. We wish to return for a future stay.”

Nov 7, 2007 by Zina E. from Los Angeles, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• Willing, helpful staff. Concierge wonderful.
• I got the sense they are still training some of their staff. Some things could have been done more smoothly, but I have to admit the effort was there.

“Beautiful rooms. Hospitality plus from the staff. I thought the housekeeping staff was not quite 4 star, but would emphasize I got the sense they were training, and I would give them a second chance. Room was clean, but one day someone else's half finished drink was left in the room; the room's clock radio's alarm was not turned off from the prior guest (5 a.m. ouch). Not horrible, but not really 4 star.”

Nov 7, 2007 by Laniel from Memphis, TN
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• The staff went out of there way to please the guest.
• The room was small.

“The hotel was lovely. The staff gave excellent guest services. The food was delicious, and it came in a timely manner.”

Nov 5, 2007 by Nick from Belmont, MA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Unique "vintage" style.
• Room was cramped for business use.

“A good value for a unique, stylish hotel from another era. Great staff, friendly, attentive. Room was too small to work effectively at the desk with a laptop and papers. Bathroom was a little worn and in need of some attention (e.g., loose faucet, dripping shower, tight space).”

Oct 31, 2007 by Scott from Montgomery, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• New Orleans style and class truly my first 4 star hotel experience.
• Sometimes the staff was over anxious to help.

“This was a wonderful hotel to visit and I hope to stay there again when I go back the staff was extremely kind and friendly. Parking though was expensive $28 but I knew my car was safe.”

Oct 30, 2007 by Julie from Abington, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Very friendly staff.
• Parking and room service were very expensive; our particular room was a bit overcrowded with furniture.

“Overall, I thought this was a nice hotel. The staff was very friendly and I would definitely recommend this hotel to others.”

Oct 29, 2007 by Ed from Reno, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Unbelievable lobby, historic, French, palatial.
• Rooms are small, bathroom not 4 star.

“I am conflicted about this hotel as a 4 star. The pros: the most unbelievable lobby you ever experienced, 5 or 6 star lobby. Mind blowing. Unbelievably friendly service. Historic. A truly special experience. On the other hand, I am spoiled on 4 star hotel rooms and bathrooms. The room and bathroom is historic in a bad way, as in small with older bathroom fixtures. I mean if you want the total historic experience, you'll be in nirvana, but if you want a large, modern room and pristine, modern bathroom, it will not be up to par. But the fixtures are not rusty, old. They really do a great job with maintenance and cleanliness. I'm not a big fan of restored, historic hotels, or "boutique" hotels, but this one is the cream of the crop and I would stay here over the Hilton riverside for the same price which is more like days inn.”

Oct 2, 2007 by Chuck from Independence, LA
Overall Rating: 4
Cleanliness:[5] • Staff:[8] • Location:[1]

• Staff was very friendly.
• Parking was horrible!

“Staff was very friendly, but the hotel was going through some construction. The overall parking was horrible, and very pricey!”

Oct 2, 2007 by Christie from Jackson, MS
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Historic hotel, good location.
• Construction in lobby.

“Very beautiful, unique, well run hotel.”

Sep 26, 2007 by Catherine from Pascagoula, MS
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The service was beyond what we hoped for! So helpful and not arrogant at all!
• The rooms were a little outdated. They could use a facelift!

“The public spaces are beautiful! The pool and hot tub are on the roof and have a beautiful view! The service (from valet, to bellmen, to concierge & maid service) was exceptional! The rooms themselves were a little dated. It felt like a nice room from the 50's. We didn't mind it at all. It was very clean and comfortable.”

Sep 10, 2007 by Sally from Longmont, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything! Great service. Great rooms. Great location.
• Honestly, I can't think of anything, except having to leave!

“I have never had a better travel experience. This hotel would have been well worth the going *special* rate available from the hotel itself. The place is gorgeous: well appointed, clean and historic. The rooms were exceedingly comfortable, well-stocked and quiet. The staff was superb, from the front desk to valet to housekeeping, everyone was friendly and professional, a rare combo I find. The location is perfect. We were able to visit several different areas of the city by merely heading in a new direction each morning. Honestly, this stay exceeded our wildest hopes.”

Sep 9, 2007 by James from Fresno, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Terrific facilities and beautifully decorated.

“You just cannot go wrong here. What a beautiful hotel with a great staff!”

Sep 7, 2007 by Dave from Denver, CO
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Free Wi-Fi, elegant public spaces, rooftop pool, free fitness center, friendly staff.
• Dated/tired rooms, edge of downtown location, small bathroom, use of bedspreads on bed.

“Le Pavilion is an ornate, often grand hotel with gracious staff and disappointing rooms. The lobby, restaurant, bar and hallways are among the most impressive in New Orleans, with huge crystal chandeliers, high ceilings, elaborate statuary, and quarries of marble, as well as noteworthy paintings, and rich fabrics. Employees are delightful and welcoming. While name usage wasn't great, every employee with whom I interacted was enthusiastic, friendly, and helpful. As well, it is clear that the staff takes great pride in their workplace. Hotel decor will either delight or disappoint. While the over the top decoration works in the public areas, in the guestrooms, these flourishes may be too much. Tasseled valences over the shower curtain, for example, can be off-putting. That said, the guestrooms are disappointing, in size and decor. Unlike modern guestrooms' the building is over 100 years old' there is no entry alcove once you've come into the room. So the room seems like a bit of a box, and a smallish one at that. The decor grand in large spaces seems dated and stilted in a guestroom. The armoire eats up much of the room too a flat screen TV would increase the perception of space a great deal. Bathroom, though nicely finished in marble, is small by today's standards, and looks as if decorated by a drag queen. There was some wear issues a badly maintained bathtub, for example' but overall, housekeeping and engineering staff work to the place looking good. On the rooftop, there is a small though nicely furnished fitness center, as well as a great swimming pool, whirlpool, and sundeck. Great place to spend a sunny day' but tanners note: There are only eight chaise lounges around the rather small pool. Overall, service is good, though one day, housekeeping overlooked cleaning our room, and for a luxury hotel, you might expect better name usage.”

Sep 7, 2007 by James from Tulsa, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful--very European.
• Bathroom was small.

“Le Pavilion is one of the most beautiful hotels. It's celebrating its 100th anniversary this year and truly unlike any other hotel I've stayed. It is very romantic and reminds and very European. The rooftop pool was great as well.”

Sep 6, 2007 by Joe from Laguna Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Most beautiful lobby in New Orleans.
• I liked everything about it!

“The imported French chandeliers, art and marble are exquisite. This hotel is pure Versailles! The rooms are elegant. The rooftop pool is surrounded by magnificent views.”

Sep 4, 2007 by Fran from Columbia, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• From first impressions to last - excellent.
• Liked everything.

“Everyone from bellman to clerk was gracious. The room was clean, the amenities were great, and the peanut butter and jelly with hot chocolate at 10 pm was the perfect end to a day.”

Sep 3, 2007 by Juan C. from Brooklyn, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Elegance and sophistication!
• A bit far.

“I had a wonderful experience in this hotel. This was my first time in new Orleans and let me tell you it was worth it. Nice rooms, beautiful lobby, excellent service, top notch! A bit far from everything (like four or five blocks) but if you know how the local transportation works you will be fine (or take a cab). Overall thrilled.”

Aug 28, 2007 by Leana from Atlanta, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• The history behind the hotel.
• The front desk.

“Beautiful decor and history front desk was not helpful. You can't walk on the streets at night from this hotel. Must take a taxi especially for women.”