User Reviews for Towneplace Suites Jackson

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Aug 6, 2008 by Hazel from Vicksburg, MS
Overall Rating: 8
Cleanliness:[8] • Location:[5]

• The hotel was nice and clean.
• I did not like the way the hotel was designed.

“Hotel was very nice and clean.”

Aug 6, 2008 by Caleb from Savannah, GA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Family friendly.
• Phone service was very bad/ no house keeping under 6 days.

“No comment.”

May 18, 2008 by Winston from Jacksonville, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[10]

• Microwave and location.
• No daily change of towels and linens.

“Good at price, but a queen bed for two is too small.”

Mar 16, 2008 by Anita from Columbia, MS
Overall Rating: 5
Cleanliness:[2] • Staff:[7] • Location:[7]

• Hotel front desk manager was friendly and helpful.
• Room was not clean. Dirty linen on bed, floor not vacuumed, very dusty throughout.

“This hotel was ok as far as what I needed. I did not think it was even near the cleanliness that needed to get it two stars. The floors had not been thoroughly vacuumed around the furniture, the box spring against the headboard had hair and debris, the pillow cases looked like they had been slept on, and the kitchen appliances were very dusty, as if the room hadn't been used in a while. I liked having the convenience of a kitchen, using the fridge and microwave. It also had a dishwasher. No maid service with a stay under four days, and I had to exchange my linens myself at the front desk, which was inconvenient. Parking was very tight, and I had to park far from my room. I did complain to the manager upon checkout for the lack of cleanliness, and he offered me a voucher for a free night at any extended stay hotel. I would not choose this hotel if I had a choice to stay somewhere else. I supposed if a family was passing through, it would have been good. It had a hide-a-bed sofa, and DVD player, as well as cable TV that swiveled to be seen either on the sofa or in the bed. All in all, I guess you get what you pay for. I can see why this hotel did not have a very high occupancy rate.”

Mar 7, 2008 by Donna from Ocean Springs, MS
Overall Rating: 8
Cleanliness:[5] • Staff:[7] • Location:[8]

• The price is always low.
• The room was not as clean as usual.

“The hotel is actually quite good to stay in. Check-in is quick and easy. Everything works properly. Security is great.”

Dec 31, 2007 by Bob from Lake Village, AR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was what I expected.
• Bed frame would wobble.

“This is a great room at the price. it would compare to any other hotel chain and exceed their standards.”

Dec 26, 2007 by Ben from Atlanta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The space and amenities within the room.
• The neighborhood the hotel is in.

“For the price I received for this hotel, this was an excellent bargain. The room was spacious and clean, the desk and kitchen were very handy, and the staff was very friendly. Other than the location, I can't think of any reason why I wouldn't stay here again!”

Dec 6, 2007 by Carol from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was extremely helpful.
• Wish there was the option of a room with 2 beds.

“We expected a room with 2 beds, but we were not aware that option is not available at this hotel. However, the staff was incredibly helpful in setting us up with a suite for a good rate and then transferring us to another hotel that could accommodate us.”

Nov 25, 2007 by Yolonda from Belton, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Staff was professional, but not friendly.

“Overall good value for money. I would stay again.”

Nov 15, 2007 by Barry from Jackson, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room layout.
• The shower Curtin was molded.

“Great value for the money. Nice room, good location. This is not the extended stay on I 55 n as some reviews I have read assumed.”

Jun 25, 2007 by Tlc from Ocean Springs, MS
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The best place to stay in Jackson, over the top staff and amenities, clean rooms, in-room kitchen, beautiful grounds, home away from home!
• For internet, pool needed a little attention, but I've seen much worse in 4-5 star hotels. This property is the best.

“We arrived on a Sunday after to a very friendly greeting and efficient check-in. Our room was a spacious queen complete with a full kitchen, desk, TV and enough room to spare for a blow-up mattress for our son. Everything appeared clean and functional. All security features functioned well. Impressed with 24hr locked exterior doors and hallways. The staff excelled in meeting our requests. We also made use of the two PC's in the lobby area. They charged for wireless internet in-room. The pool water was blue, but slightly cloudy. To be expected after a weekend of heavy use, but in definite need of attention. landscaped grounds were beautifully decorated with colorful flowers. I have stayed in most of the hotels in Jackson over the years and have low expectations. This hotel is the best in town by far. It is located in the north part of town close to Ridgeland, shopping, restaurants, and the Reservoir. Highly recommend, definitely on par with most 4 stars.”

Jun 23, 2007 by Curtis from Stanton, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Convenient to work.
• Fridge in room made lots of noise.

“Good value and will stay again if working in area.”

Jun 21, 2007 by Suzanne from Nashville, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the room; it was spacious and smelled really good.
• I don't typically like staying at places that allow pets.

“I loved it. The hotel was nice and the staff was very friendly.”

Apr 3, 2007 by Mike from Murphysboro, IL
Overall Rating: 4
Cleanliness:[8] • Staff:[8] • Location:[9]

• Convenient.
• Very noisy late at night due to occupants.

“Clean, and the staff was very helpful. Late at night the people that stayed there were very noisy from 2am to 4am.”

Jun 11, 2005 by Robert from Gulfport, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• very much a feeling of home
• breakfast selection

“This is a very well planned hotel and excellent for business travel.”

Jun 6, 2005 by Berta from Lubbock, TX
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[9]

• The beds were very comfortable and the room was clean and very convenient with all of its appliances.
• The bathroom was not cleaned properly because there was hair in the tub and hair in one of the towels.

“I really enjoyed the room accommodations with all of the appliances, iron and ironing board it provided. The beds were great to sleep in!!!”

May 16, 2005 by Robert from Gulfport, MS
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• well arranged room and floor plan.
• had to go to lobby to get coffee and towels.

“This room was well planned, lots of electrical outlets making it easy to charge cell phones and use computers. Data port --very comfortable room for business travel.”

May 12, 2005 by Wesley from Booneville, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• I was surprised that I was able to get a suite
• There was very little wrong with the hotel. My only problem was there were no directions to use the phone.

“This is a very nice, comfortable, and quiet hotel with nice and helpful staff for a great price. It is a great place to stay again and again if you are going to Jackson.”

Mar 9, 2005 by Harley from Parkersburg, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel was an excellent value & everyone was extremely kind & helpful.
• Everything was good here.

“The room we were in was brand new & more than we expected for the price. As soon as they finish remodeling they should start having a continental breakfast.”

Sep 13, 2004 by Charles B. from Corinth, MS
Overall Rating: 7

“Hotel was nice but was very noisy at times.”