User Reviews for The Mayfair-A Wyndham Historic Hotel

Research User Reviews for The Mayfair-A Wyndham Historic Hotel (21-40 of 200)

• Add Your Own Review »

Jul 28, 2008 by Karen from Bartonville, IL
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[3]

• It was a very good.
• The hotel did not have parking facilities nor would they validate parking deck ticket.

“The hotel was beautiful, with many historic features remaining. Crystal chandeliers in the lobby, elaborate (but small) elevators, etc. The room requested turned out to be a generously sized suite. However, the bed frame was broken, with a piece of wood laying next to the bed. The carpeting was also worn and stained, and there were rust spots in the bath rub. The rooftop pool was a nice touch. Beautiful view and clean, but was not kept stocked with towels. There was roadwork surrounding the hotel, so it was not very accessible (obviously not the fault of the hotel management/staff). My biggest complaint was that the hotel would not validate parking, which was a considerable expense, especially when the hotel across the street did validate parking.”

Jul 28, 2008 by Courtney from Owasso, OK
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• The rooms had been updated and it was very nice.
• The door between our room and the room next door did not block noise.

“The hotel staff was very nice and helpful. Room was a little small, but nice and clean. We had to pay for parking which was expensive. It is an older hotel and there was a door that connected our room and theirs that didn't block noise at all!”

Jul 28, 2008 by Rita from Santa Claus, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Two-suite room.
• Rooms were not ready when we checked in at 3:00 p.m.

“Very conveniently located, historic hotel.”

Jul 28, 2008 by K from Mooreville, MS
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• The location.
• The rooms were cramped with no place to store clothes.

“They were friendly and helpful, just not very accommodating.”

Jul 28, 2008 by Lisa from Cole Camp, MO
Overall Rating: 6
Cleanliness:[5] • Staff:[5] • Location:[5]

• The room was very nice.
• Check in was 3:00 PM, did not get our room until after 4:00 PM.

“The room was nice, but needed some repairs.”

Jul 27, 2008 by Gretchen from Brookfield, WI
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Refurbished hotel room.
• Only 1 elevator was working for a day and a half.

“Great location. Nice rooms. Pool on rooftop. Hotel was charming; however, only one elevator was working for part of our stay.”

Jul 27, 2008 by Tim from Waukesha, WI
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Room size was nice very comfortable.
• Construction next door.

“Nice hotel nice people rooms were great. Quite large.”

Jul 26, 2008 by Angela from Kankakee, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very clean, staff was friendly, very quietly, decor was very nice.
• Very small swimming pool, parking lot was available, lobby was very small, hotel/room was very small.

“I was not happy with this hotel, parking lot was a block away, safe, but it belong to another hotel, you had to pay per 1/2hour every time left. The swimming pool area and pool was very small. The hotel was very clean, but I was very disappointed with the entire stay and would not stay at this hotel again. Hotel was very small. Thank you.”

Jul 24, 2008 by Teresa from Pekin, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• The decor beds were comfy.
• One of the rooms air did not worked.

“Did not like the idea of parking at the Renaissance and paying for parking.”

Jul 20, 2008 by Brett from Highlands Ranch, CO
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[6]

• Older hotel charm.
• Staff, restaurant, service and lack of any hot water.

“I would not recommend this hotel to anyone.”

Jul 8, 2008 by Ryan from Midland, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The desk was nice and spacious.
• The room was quite small and with the king size bed, it was a little cramped.

“Nice place to stay if you are looking for a good downtown location. I stayed on the 4th of July and was able to walk from the hotel to the concert at the War Memorial park with ease. Was also able to walk to the ball parks and the arch.”

Jun 9, 2008 by Jennifer from Benton, KY
Overall Rating: 5
Cleanliness:[3] • Staff:[8] • Location:[4]

• Room size.
• No available parking. Paid for parking daily.

“The hotel was nice, as well as, the front desk reps. We received no housekeeping services while there. Our was not cleaned, beds were not made, and towels were not restocked for our 4 day stay. Parking was very inconvenient and expensive.”

Jun 4, 2008 by Jon from Evansville, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Proximity to Busch Stadium.
• Furniture layout in room is very awkward.

“Nice and clean hotel. Met every expectation I had for the star rate. Although the rooms were very nice, the furniture is laid out quite strangely.”

Jun 2, 2008 by Myla from Terre Haute, IN
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[6]

• Nice room.
• Not for families. No indoor pool, TV channels limited.

“Room was nice; staff was friendly, not real helpful about getting around town. No indoor pool and nothing for children on TV channels. This is a great hotel for couples or business travelers. Not really a family hotel!”

May 28, 2008 by Expricelinecustomer from Pleasant Plains, IL
Overall Rating: 1
Cleanliness:[5] • Staff:[3] • Location:[1]

• Nothing.
• Parking fee not mentioned while check in.

“Unbelievably bad customer service.”

May 28, 2008 by Gay from Dayton, KY
Overall Rating: 4
Cleanliness:[5] • Staff:[6] • Location:[3]

• The room was comfortable.
• They did not pay attention to the details.

“Their attention to detail was lacking. It was the little things, the coffee maker did not work (they did replace it after we notified them); the phones were missing number covers so you could tell what you were dialing. We had to change rooms the first night because the TV did not work. The stay was just OK. The roof top pool was not open. We were simply under whelmed. The last thing is that the parking garage ($16 per day) was a block away.”

May 28, 2008 by Andy from Overland Park, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location, price, atmosphere.
• Parking.

“Great place to stay downtown. Friendly staff, clean rooms, great location.”

May 27, 2008 by Michelle from Glen Carbon, IL
Overall Rating: 8
Staff:[8] • Location:[9]

• The rooms were great mini-suites. Loved the location of the hotel.
• Several of the ice machines were broken and several stairwell doors were cracked.

“Overall it was a great hotel and a great experience. The rooms were very nice, but some of the public areas were in need of repair or updating. We were a bit disappointed that the pool area was not open for Memorial Day weekend.”

May 27, 2008 by Anthony from Northvernon, IN
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[6]

• The room was clean, big and up to date.
• The parking.

“Room was nice, served perfect for an over night stay. Need to work on parking convenience.”

May 21, 2008 by Jack from Franklin, TN
Overall Rating: 3
Cleanliness:[2] • Staff:[2] • Location:[5]

• It is historic and I am glad they attempted to restore it.
• The housekeeping and general upkeep of the building is lacking.

“I would stay away from this hotel. They have parking that is not associated with it so you have to pay for in & outs. Our room was not cleaned until after 4:30 in the afternoon and the staff did a halfway job then. The urinal in the means room downstairs was missing. The elevators do not inspire confidence as being updated. The pool was not open in mid May.”

May 21, 2008 by Jamie from Eldorado, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• Renovated rooms were clean and appealing.
• Still under renovation. Elevators very small.

“The Mayfair is in a great location in downtown St. Louis and our room ended up being a two-room suite that had been recently remodeled. It was very nice and clean and was an overall very good experience.”

May 20, 2008 by Colleen from Bettendorf, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Accommodating staff.
• Difficult to find because of city construction of streets.

“We had requested 2 double beds. They only had a king bed available. For a nominal fee, we were upgraded to a lovely queen double suite.”

May 19, 2008 by Mike from Ames, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Very charming, old hotel which is well maintained.

“The room accommodations were excellent (updated and fresh). The suites are very comfortable.”

May 19, 2008 by Tina from Doniphan, MO
Overall Rating: 1
Cleanliness:[7] • Staff:[7] • Location:[1]

• The room had lots of space and I did not feel cramped. The bed was very comfortable.
• Parking was horrible with poor access to hotel. Renovation going on. Would have been nice to know.

“Although the comfort of the room was superb, the hotel was renovating and the parking access was very poor. You had to haul your luggage a city block and the parking garage you had to park in was very expensive.”

May 19, 2008 by Dara from Memphis, TN
Overall Rating: 6
Cleanliness:[8] • Location:[6]

• The decor was very nice and the people at the hotel were nice as well.
• TV didn't work, light bulb out in bathroom, coffee maker didn't work, walls very thin very noisy.

“Beautiful hotel nice people great location, but they need to work on making sure they fix problems like TV, coffee maker, light bulbs that didn't work, and the noise level. We could here a jack hammer on the 10'th floor at 7 a.m., and the guest in the room next door could be heard perfectly.”

May 14, 2008 by Brittany from Festus, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• The historic Nostalgia.
• No good parking!

“Over all I thought it was really neat. I really had a hard time finding parking and still paid a lot for it. The hotel across the street had free parking.”

May 14, 2008 by Anita from Ozark, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[4]

• The staff was great and the price was right.
• Did not look at all like what the internet displayed.

“All in all the experience was great.”

May 13, 2008 by Donna from Marion, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[4]

• When we told the staff we were on our honeymoon, they upgraded our room to the Presidential suite with no extra charge to us.
• There was no mini fridge available in the room, temperature in bedroom was too warm even after turning down.

“When first getting to the hotel I was kind of apprehensive due to the location of the hotel and the fact that construction was going on around the hotel. The staff was very friendly though. When we told them that it was our honeymoon they congratulated us and told us they were going to upgrade our room with no extra charge to us. We didn't expect anything like that and thought that was very generous. There were a few small things that we did not like about the hotel such no mini fridge available in the room, although we could rent one for $10 per night which I did not feel was worth the price. The bathroom could have been a little cleaner but overall our stay was enjoyable and we would stay there again.”

May 12, 2008 by Bethany from Rock Falls, IL
Overall Rating: 2
Cleanliness:[6] • Staff:[8] • Location:[3]

• The staff was pleasant.
• Very small, and obviously rarely used room. Water was always all over the bathroom floor. Ran out of toilet paper. Terrible Parking & construction.

“The hotel outside, and lobby was beautiful. We didn't even have places to put our 2 suitcases without physically moving the desk to a corner. The TV & phone worked very poorly all week. No continental breakfast. Our shower curtain was 1 foot too short length wise, and a foot too short width wise. Water was constantly all over the floor and when told hotel staff they said they would fix it and give us more towels. By fixing it, the same curtain remained and we received fewer towels than we started with. I was very disappointed with the stay. We came to St. Louis to relax. We spent very little time in our hotel room because it was very hard to relax. If we had children it would have been impossible, especially with the tiny shower. For business, if you could meet with clients on a bed, it would have been perfect. I would not stay at this hotel again. I will be very unlikely to stay at any Wyndham Owned Hotel again.”

May 10, 2008 by Rick from Kansas City, MO
Overall Rating: 5
Cleanliness:[3] • Staff:[5] • Location:[7]

• Location.
• Too old and not kept up.

“I've written you before about this hotel and the rating never drops. Why don't you go and stay there sometime. These surveys don't do any good.”

May 8, 2008 by Meredith from Evansville, IN
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• The staff was friendly.
• The construction in the morning, loud - small room.

“We had been traveling the day before and were very tires, the construction was so loud we couldn't sleep, very annoying. The area in front of the bed had a wall TV - it was so small we had to angle ourselves to get through - very tight. The bathroom was extremely small too. We just weren't expecting it to be that small.”

May 8, 2008 by Woodrow from Marion, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly.
• NA.

“Clean, friendly and throughout our day people could not have been more charming. Doormen, maid service, front desk, etc.”

May 7, 2008 by Jonathan from Cambria, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• The comfort level far exceeded my expectations.
• The lobby is a bit small, would like to have an indoor pool.

“The staff was friendly and helpful, and our room was nearly perfect. I couldn't ask for anything more based on the price I paid.”

May 6, 2008 by Meg from Bloomington, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Modern Decor made it feel like home. Very comfortable, almost didn't want to leave the room!
• Location was a little further away than we were used to, but worth it. Parking was expensive with no in/out privilege

“The moment we opened the door to our room our chins dropped. What a GREAT, BEAUTIFUL hotel. The rooms are very modern and include two flat screen large TV, a separate sitting area, large bathroom, and overall very comfortable; it made you feel as if you were staying in someone's home rather than a hotel. The bed is amazingly comfortable we had a hard time crawling out in the morning! I'm a frequent business traveler and dream of all hotels being this comfortable! The staff was friendly and extremely helpful throughout the entire busy weekend it was a Cubs/Cards series weekend, so people were constantly coming and going. Parking would be the only downfall of this hotel. It's a little expensive, with no in/out privileges. The garage belongs to another hotel in the area, and it is about a block away. We have already looked into staying here for our next trip to STL next month, and have told several friends to do the same!”

May 6, 2008 by Kristen from Kansas City, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable beds and trendy rooms.
• Walls were thin and you could hear people next door.

“The staff was friendly and accommodating. I called and asked what room I would be having, and they told me a king with a sleeper sofa. When I got there it was only a king bed, so they gave me a second room. Very helpful!”

May 2, 2008 by Shirley from Poplar Bluff, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[5]

• The room set-ups.
• Had problems with remotes for both TV & toilet over flowing & construction noises.

“This hotel is a very peaty older hotel. That has been redone, but they are still having some problems with little things like remotes. We also had a problem with the desk calling and asking if our floor in the bathroom was wet or if anyone was using the restroom, because they was having a leak somewhere else. At that time there was not water on the floor or anything. When my husband went to use the restroom, that is when the toilet started over flowing and it took a good 15 min. For someone to get up there and they another 10 min for house keeping to come in and clean up the mess. So I am not for sure why they would rent a room that they know that has problems with its plumbing. Right now there is a lot of construction noise. When this is done this hotel will be better for it with less noise.”

May 2, 2008 by Rachel from Burlington, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• I really liked the decor of the room.
• It did not have parking and there was a lot of construction going on.

“Overall the hotel was very pleasant, and I would definitely go back! The rooms were quite stylish and the beds were comfortable. I do wish they had parking, although there was a parking ramp at the other hotel across the street, it was kind of a pain.”

May 1, 2008 by Don from Cape Girardeau, MO
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[5]

• I liked the friendliness of the people, the bed looked clean and presentable, and the helpfulness of housekeeping.
• I didn't like the fact it wasn't truly an accessible room.

“All in all, it's a friendly atmosphere.”

May 1, 2008 by Eric from Westfield, IN
Overall Rating: 0
Cleanliness:[10] • Staff:[1] • Location:[10]

• Very nice rooms.
• Very poor service and no business center!

“I would never stay there for business purposes! They don't even have a printer!”

May 1, 2008 by Greg from Indianapolis, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• I liked the friendly staff.
• With having nice plasma TVs, the channels were horrible in reception and choice.

“We enjoyed our stay at the hotel. The staff was very friendly and the time we did eat breakfast the food was good and service nice. My only drawback at this time is the rooms have these beautiful large screen plasma TVs and a limited channel base to choose from, plus the local channels were coming in fuzzy and not easy to watch at all. Thank you!”

May 1, 2008 by Monica from Rochester, IL
Overall Rating: 10
Cleanliness:[3] • Staff:[10] • Location:[9]

• Loved the decorating.
• Carpet was dirty.

“Very good place to stay.”

May 1, 2008 by Mike from Newburgh, IN
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[10]

• Old but attractive.
• Nothing really.

“Nice TV spacious room, very good value.”

Apr 30, 2008 by Joel from Houston, TX
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[5]

• Nice room.
• No amenities.

“No garage, no concierge, barely any staff, no business center, ancient public spaces, ancient elevators.”

Apr 30, 2008 by Jessica from Overland Park, KS
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[7]

• The rooms were big with a pull-out couch and a separate shower/toilet room.
• No parking area.

“Enjoyed our stay.”

Apr 29, 2008 by Claudia from Petersburg, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• It was very old-fashioned and elegant, but clean and comfortable. I would go back in a heartbeat!
• The light in the bathroom did not work, and the TV in the sitting area did not (or we did not know how to do it)

“Very nice. I would recommend it.”

Apr 29, 2008 by Beth from Troy, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room decor, and that the hotel kept some of the features from original construction year.
• Could not ck out through phone or TV.

“Excellent.”

Apr 29, 2008 by Cheri from Strafford, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[6]

• The remodeled rooms are beautiful and comfortable.
• The area around the hotel was a little scary at night. There were a lot of transients hanging out around the corner.

“The remodeled portion of the hotel was beautiful. The bed was very comfortable. The room we had was a little small, but the amenities made up for the cramped space.”

Apr 22, 2008 by Deborah from Dexter, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• It was historical & interesting to go back in time.
• No smoking rooms & ice machines only on 1 floor of 16 floors.

“The hotel stain glass windows and wood craftsmanship was beautiful. The original restored elevators was exciting to think back in time. The 1 bedroom rooms were not spacious, but the double bedrooms were nice. Flat screen TV's were nice, but too big for the rooms. Enjoyed the good bathroom toiletries for a change. The staff was kind & helpful. Over all; it was a good stay for a short trip. Negative: no parking at the hotel and no smoking rooms.”

Apr 22, 2008 by Marty from Salem, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Rooms.
• Neighborhood, construction.

“Great rooms. Wonderful staff. Family friendly. Would definitely go back.”

Apr 22, 2008 by Michael from Carmi, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Staff.
• TV in middle of room.

“The hotel was what AI thought it should be. Even though I did speak of the TV, it was nothing that was a distraction, or a compliant in any way.”