User Reviews for Omni Majestic Hotel

Research User Reviews for Omni Majestic Hotel (1-20 of 113)

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Jul 31, 2009 by John from Blairsville,GA
Overall Rating: 9

• Friendly Staff
• Limited parking

“This was a great Hotel close to attractions in St. Louis, but had limited parking”

Jun 30, 2009 by Shane from Lead Hill,AR
Overall Rating: 9

• Historic building, elegant decor and amazing hotel staff.
• It seemed to be located in a less busy area of downtown, although restaurants were within a block or two.

“A nice hotel in an historic building in downtown St. Louis with an amazing staff. The hotel offers a complimentary shuttle within a 5 mile radius. We stayed in their Ambassador suite, which was a very large room with two sleeping areas, two TV's, two full bathrooms (one with large jacuzzi tub) and separate A/C units. The room was comfortable and elegant. We thoroughly enjoyed our stay here. The staff really made it nice. Each one was friendly, helpful and had a wonderful attitude. The employees must be well trained and standards high. We were impressed.”

May 1, 2009 by Tricia from Mahomet,IL
Overall Rating: 8

• The room was good sized.
• The breakfast was bot good at all.

“If you stay at this hotel, do not waste your money on their continental breakfast for $9.00 a person, you would do better walking a couple of blocks and eating and get a good meal for less. Our pillows had lipstick all over it.”

Nov 5, 2008 by Steve
Overall Rating: 7

• No air conditioning.

“Air conditioning had been turned off for the winter and it was too warm in the room. Nice room though.”

Sep 14, 2008 by Jon
Overall Rating: 10

• Great atmosphere, friendly staff, very comfortable room.

“I had never heard about the Omni Hotel chain before but definitely one of the best I have stayed at. The room was huge and very comfortable. The staff was sure to make me feel like I was at home. Parking price was a little steep but not that uncommon due to location and when compared to other hotels of its quality. I was passing through St. Louis when I stayed there and plan to stay there next time too. Worth every penny.”

Jul 28, 2008 by Jeff from Virden, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious and comfortable room.
• No vending machines for snacks or drinks.

“Very nice place to stay. The staff there was very accommodating. Let us check in early so we could head to the baseball game. About a 15 minute walk to Busch Stadium. Great rooms!”

Jul 27, 2008 by Tim from Stevens Point, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Clean, location, staff very friendly.
• Nothing would stay there again.

“Staff friendly and willing to help with whatever we were looking for: Directions for sight seeing, room accommodations.”

Jul 23, 2008 by Amy from Canton, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Comfortable, romantic atmosphere; free wireless internet was appreciated.
• Noise problem with heat/AC fan in our room. I thought there was a pool; refrigerator in the room would be helpful; parking was an issue.

“Hotel staff was consistently friendly and helpful; rooms were clean, pleasant and comfortable; pleasant romantic atmosphere; our room had a problem with noise from the heat/AC fan parking was very limited, which is to be expected for a downtown hotel, but the only option offered by the hotel was valet parking for $24/day; although this would be convenient if we had needed our car frequently, we simply wanted to park for the weekend and walk/use public transportation - that's why we stayed downtown; another option is needed (street parking is available at meters and is free on the weekends).”

Apr 20, 2008 by Tommy from Cocoa Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Best staff anywhere, 10s are not high enough for this property.
• We didn't get to stay long enough.

“These are the nicest people anywhere. This is one awesome hotel. Great service. I have stayed in St. Louis many times, but no hotel compares to this.”

Apr 8, 2008 by Amuy from Mt. Vernon, IN
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[7]

• Convenience to the ballpark.
• Could not find my car keys the next morning.

“Overall my kids and I enjoyed our stay.”

Feb 23, 2008 by Doug from Cleveland, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff, heavy attention to detail, super clean rooms.
• No swimming pool for kids.

“Great hotel. Do know that they have an additional $25/day for valet, but considering the other luxury hotels Downtown, that did not bother us. We'd stay again, just simply because we felt like we were family. I stay at 100+ hotels per year, and this rates as the top one this year!”

Feb 21, 2008 by Laurie from Boaz, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was small and not very crowded. The staff was very nice.
• I did not like the parking. It was valet only and we like to park our own vehicle.

“The hotel had a very historic feel to it. It was furnished very nicely and had all the amenities we needed for an overnight stay. The staff was very friendly and helpful with directions. The room was well stocked with extra pillows and towels. The bed was as comfy as my own bed at home! I will plan to stay there again if I go to st. Louis in the future.”

Feb 16, 2008 by Michael from Houston, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• High Speed internet access for free in the room.
• Smokey odor near the restaurant/bar.

“Very nice room. The staff was very friendly. My TV remote was broken and the staff had a new remote to me, literally, within 3 minutes. The night-time chocolate is a nice touch.”

Jan 28, 2008 by Christine from Kansas City, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Excellent service and great staff.
• No vending machines for drinks or snacks.

“Beautiful hotel and very nice room. Light breakfast buffet. Everything was sparkling clean and the staff was super attentive.”

Nov 24, 2007 by Gini from Branson, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly, helpful staff, comfortable bed, good TV.
• $24.00 parking fee. We were not told that up front.

“I have been on chemotherapy for 9 years. I go to St. Louis often for my doctors to work with me.”

Nov 11, 2007 by Rita from Kokomo, IN
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[6]

• The bed was so comfortable and the room clean.
• Not being able to enjoy the continental breakfast.

“The only concern was not being privileged to enjoy their continental breakfast as an amenity with our stay. They charged $10.75 for each person. They are the first hotel to do this to us.”

Nov 9, 2007 by Annette from Lenexa, KS
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[6]

• Pretty.
• We didn't have heat and they didn't fix, then toilet broke.

“We were moved to another room when we reported our toilet not working, but weren't credited for anything.”

Nov 8, 2007 by Kevin from Springfield, MO
Overall Rating: 2
Cleanliness:[5] • Staff:[6] • Location:[5]

• Nothing.
• Everything.

“Room was terrible, noises all night in plumbing & AC system. Small & cramped old facility. Valet was $24/ night or park across the street free (only if you ask will you know that).”

Nov 8, 2007 by Elaine from Newburgh, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Size of room was amazing. Bed was wonderful and bedding luxurious.
• Valet parking and charge.

“We would definitely consider this hotel again. The size of the room and amenities classified it more of a suite. We were very pleased. The front desk gentleman was friendly and helpful. He remembered me from a phone conversation because I mention the type of car I was driving when he said they only offered valet service. The bar staff were very accommodating. Very pleased.”

Nov 7, 2007 by Shawn from Norman, OK
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• It had personality. Not like the regular chain hotels.
• $24 a day parking was outrageous and the highest Ive ever paid.

“It would be nice if they had a small weight lifting area or machine to add to the cardio machines. The service and hotel were nice, but the parking fee would keep me from going there again. They also charged us for a small box of cashews we did not eat.”

Oct 14, 2007 by Stephen from Oak Creek, WI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• The location was excellent. Right near all the attractions we wanted to go to. Also the staff was very pleasant. Enjoyed their shuttle service.
• Room was only satisfactory. Requested two beds was told that was fine and checked in had 1 king and pull out sofa.

“Excellent location staff friendly room was only ok. No fan in bathroom, main light switch did not turn on the light in main room.”

Sep 29, 2007 by William from Calhoun, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The staff was very friendly and helpful.
• Bathroom was a little small.

“We were only there one night but he experience was very niece. They had snacks and water available in you room if you wanted them. The valet parking was timely and efficient.”

Sep 6, 2007 by Stacey from Raytown, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• The atmosphere was great. Very comfortable bed. Nice extras.

“I had only one issue that was not pleasant. Friday evening I verbally told the front (male) manager that the room was stuffy. We came back from dinner and at to request a fan and open the windows. Thankfully it was mild that night. The next day I told them again and was hoping when I returned at 4:00 p.m. with my family to rest, the problem would be solved. It was not. I reported the problem again by calling the front desk from my hotel room. We left again for dinner and finally at 9:00pm found some relief. But I was never offered an apology gift, such as drinks from the bar, complimentary breakfast or dinner. I thought that would have been a basic offer. Other than that, it was very nice.”

Aug 21, 2007 by Carl from Pleasant Valley, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very accommodating and close to Cardinals!
• Limited parking.

“Clean, quaint, friendly, helpful and good location.”

Aug 20, 2007 by James from Sturgis, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Room was very nice for the price.
• Restaurant food selections weren't that good.

“Room was very nice for price service and staff was also good restaurant not so good.”

Aug 16, 2007 by Wilma from Dayton, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly staff - historic atmosphere.
• Parking was a bit difficult.

“It was a beautiful hotel. The historic atmosphere and architecture was preserved. Did not have a pool. People were nice and food was good.”

Aug 15, 2007 by Sharon from Newburgh, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] •

• Attractive and people were very nice.
• Air conditioning did not cool efficiently.

“It was pleasant but they didn't let us know of shuttle until the last night we were there.”

Aug 14, 2007 by Carolyn from Norman, OK
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[7]

• Very friendly people.
• The room was very small and hard to get around in.

“The staff was very friendly but I would not stay there again. The room was too small and the bathroom was very old and needed to be fixed up.”

Aug 1, 2007 by Casey from Joplin, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was nice.
• It only had Valet Parking which was a little more expensive.

“The hotel was great and the staff was nice.”

Jul 30, 2007 by Kirk from Decatur, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Friendly bar off the lobby.
• View from room was a rooftop.

“Met expectations as a urban hotel near the downtown attractions. The hotel was clean and the staff was friendly.”

Jul 29, 2007 by Bruce from Lockport, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Staff was friendly and accommodating, room and common areas very clean.
• Lack of parking.

“Clean, friendly, updated luxurious hotel.”

Jul 19, 2007 by Ron from Mechanicsburg, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The staff was really great.
• Nothing.

“This was a very quiet and lovely hotel.”

Jul 19, 2007 by Weldon from Columbia, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautifully appointed, good-sized room.
• There's only street parking, which is ok on weekends, but would be impossible otherwise. Or $20/day.

“Built in 1913 and seems to be recently re-modeled. The hotel is compact and dignified. I always like free Wi-Fi. It's neighborhood is good but restaurants seem to be sparse. Excellent location for those doing business in downtown St. Louis.”

Jul 17, 2007 by Joe from Morton, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Giant comfortable beds.
• Only one elevator was operational.

“Beautiful and homey hotel. Very curious staff and comfortable rooms.”

Jun 12, 2007 by Jay from Moberly, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The customer service, everyone was so friendly. The room was perfect. Just what we needed and room service was very reasonably priced!
• No refrigerator in the room!

“Everything and everyone was outstanding. We will be back! Perfect in the downtown area.”

Jun 6, 2007 by Jason from Edwardsville, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location within walking distance to downtown ballparks.
• No free parking.

“The staff was very courteous and helpful. They turned us on to a cheap way to get tickets for the sold-out cardinal's game through a special promotion. It was within easy walking distance to the stadium and the riverfront. I was treated as I was staying at a very fancy and expensive 4-star hotel. The only downside was the valet parking rather than parking lot, but it was to be expected being downtown.”

Jun 4, 2007 by Tim from Warrensburg, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff.
• Paying to park.

“The staff was incredibly helpful. They gave good directions to all the sites. When we ate in the restaurant they bent over backwards to make sure my picky kids were happy. The breakfast buffet was awesome.”

May 29, 2007 by David from Edwardsville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, cleanliness, comfort.
• Air conditioning did not cool room.

“I would recommend to a friend.”

May 10, 2007 by Yewell from Dexter, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was very friendly and helpful.
• Exercise room has great equipment but needs a fan.

“We would like to stay at the Omni again.”

May 9, 2007 by Richard from Harrisburg, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Great rooms very nice staff.
• Location a little secluded.

“I had a wonderful time. The staff was great. They went out of their way to assist us. Shuttled us wherever we wanted to go. Overall great place to stay. ”

Apr 5, 2007 by Karla from Colona, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was awesome and the staff was friendly and great.
• Nothing.

“I would recommend this hotel to anybody and especially my family; we had a wonderful stay and can not wait to go back. This hotel was exceptional in everything.”

Mar 28, 2007 by James from Janesville, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Very helpful staff.
• Parking.

“1920's classic hotel. Very romantic. Rooms are beautifully updated. Great beds and awesome staff.”

Mar 27, 2007 by Steve from Cxedar Rapids, IA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Very courteous staff.
• Additional cost for parking.

“Very helpful staff, nice cleans spacious room, walking distance to all downtown attractions.”

Mar 27, 2007 by Greg from Germantown, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff very hospitable; rooms laid out well and nicely appointed.
• Street parking was adequate, but valet parking was high.

“Comfortable hotel, not too large, with attentive staff and updated, well-appointed rooms. Would definitely stay here again.”

Mar 27, 2007 by David from Lebanon, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Great location.
• Bar/Restaurant staff not too friendly.

“Good, no frills hotel in downtown St. Louis”

Mar 24, 2007 by George from Bensenville, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and big room.
• Room service did not get it right, and had 4 levels of charges!

“Right in the heart of downtown, omni provided a very large room with nice beds and typical hotel amenities. They had a buffet breakfast available, and mostly all day room service, though the late night selection was poor.”

Mar 22, 2007 by Darlene from Arnold, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The employee's went above & beyond being nice.
• Check in could have been earlier than 3pm.

“I will be back next time. We had a wonderful time. They had everything we needed, & if we needed more they took care of us.”

Mar 15, 2007 by Josh from Peoria, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Friendly staff.
• Acted fancy but was not lavish.

“Great overall experience.”

Feb 21, 2007 by Mandi from Vandalia, IL
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[9]

• Friendly staff and valet parking.
• No hot water, no smoking in lounge, BR downstairs.

“It's a clean hotel and good location. There was no hot water the morning of checkout, and if you were dining or enjoying the lounge, you had to go downstairs to use the restroom.”

Sep 10, 2006 by Chris from Newburgh, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I liked How quiet the hotel was. Very relaxing for adults.
• There was really nothing that I did not like. I found no faults.

“This was an excellent location for the entertainment I was after in St. Louis. I liked the old world charm and the gracious manner of the hotel. I liked the fact this was not a cookie cutter hotel.”