User Reviews for Holiday Inn South County Center

Research User Reviews for Holiday Inn South County Center (1-20 of 33)

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Sep 10, 2009 by Andrzej from Carter Lake,IA
Overall Rating: 4

• Named my own price, location.
• Cigarette smoke through vents.

“Location was great, but the hotel has a rundown feel to it. the rooms smell of smoke, not sure if its through vents from other smoking rooms or through the air conditioner or where, but when we left everything stank like smoke. parts of the wall had wallpaper rips, and some of the power sockets didn't work. free internet was a plus though.”

Sep 7, 2009 by Judy from Jasper,IN
Overall Rating: 10

• The woman working the desk during the day was extremely helpful.

“Convenient for getting to downtown.”

Aug 7, 2009 by Phillip from Van Buren,MO
Overall Rating: 7

• Located next to shopping mall and restaurants.
• Decor was a little shabby.

“The hotel's location was convenient and the beds were comfortable. The room I stayed in was a little shabby but clean.”

Aug 2, 2009 by Doug from Cresco,IA
Overall Rating: 8

• Nice accommodations
• Long way to the ice machine

“Very nice. Good location. Great staff.”

Jul 19, 2009 by from Dayton,KY
Overall Rating: 4

• The pool was very nice.
• The hotel reeked of cigarette smoke.

“The room was on a smoking floor and smelled bad. The lights in our room were broken. The hotel food was mediocre quality. I was quite disappointed in what is supposed to have been at least a 3.5 star hotel. It is an older property that needs some TLC. There was no refrigerator or ice bin. The toilet did not flush properly. It was just not a great hotel. I would not stay there again.”

Jul 10, 2009 by Christopher from Omaha,NE
Overall Rating: 10

• Location, restaurant, free wireless Internet.
• No microwave or refrigerator.

“For what I paid
this was an excellent value, friendly, well informed staff, convenient location and most important to me free wireless Internet access.”

Jul 2, 2009 by Mike from Cordova,TN
Overall Rating: 9

• Location and the front desk clerk.
• Mold and hair in the bathroom.

“The hotel was in a great location for us. We were on our way home from Iowa. The front desk person was VERY nice. The room was big and clean. Our only problem was the bathroom had hair in the tub, the tub drained very slow and there was mold on the bathroom ceiling. It was not too big of a problem since we were there for only 1 night. If we were there for more than 1 night we would have asked to change rooms. We checked in at 10:45 pm and checked out at 7:30 am.”

Jun 26, 2009 by Dwayne from Marble Hill,MO
Overall Rating: 9

• Friendly, helpful staff, nice and clean public areas.

“The staff was friendly and helpful.”

Jun 16, 2009 by from Fuquay Varina,NC
Overall Rating: 1

• Nothing.
• Ipod disappeared from room at hotel.

“Had an Ipod Nano that disappeared from room at hotel. Guy at front desk said I could file an incident report when I checked out, but it was evident when doing it that no follow up would be made. Saved a few bucks on hotel room, lots a lot more because of hotel.”

May 18, 2009 by Tracy from Cape Girardeau,MO
Overall Rating: 10

• Everything was great.

“This is the second time that I have stayed at the motel and both times it was great, thanks priceline.”

Sep 2, 2008 by T from Raytown, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Bed.
• No creamer/sugar with coffee in room.

“Check-in was efficient. Staff was helpful with all questions.”

Jun 24, 2008 by James
Overall Rating: 9

• I stayed there previously and wasn't a bit hesitant to go back.
• NA.

“This facility is exactly what I look for when traveling. The facility is well kept, inside and out. It is convenient for me when I in the South part of the St.Louis area. This hotel reflects very well on the Holiday Inn franchise as a whole.”

Jun 7, 2008 by Nathan from Lake Ozark, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Close to Jefferson Barracks Cemetery.
• Workers left equipment in the hall ways where you might stumble over them.

“Excellent for the money.”

Apr 25, 2008 by Tom from Troy, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Close to a mall and Downtown St Louis.
• No complementary breakfast.

“The hotel was clean, located with limited accesses which controlled car noise, and the staff was friendly. The heated indoor pool was a plus for traveling with a child. The hotel restaurant staff was helpful and went out of their way with a special request on the breakfast food bar.”

Mar 19, 2008 by Jennifer from High Ridge, MO
Overall Rating: 2
Cleanliness:[6] • Staff:[6] • Location:[7]

• The location and the ease/friendliness of the desk staff.
• The hotel did not ask loud guests to leave after security asked them to quiet down 3 times.

“The hotel overall was great. I have stayed here many times. There were many guests who decided to have a party in the hallway from midnight to well past three in the morning. The hotel security told them to quiet down three times; which the guests failed to do. Unfortunately the guests were not asked to leave the hotel, and we were not able to sleep.”

Mar 5, 2008 by Robert from Brewton, AL
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• The staff was great.
• Security was a joke.

“The overall hotel and staff where nice, but you would like to think at a nice hotel you would not have to worry about your vehicles outside. I park right in front of the video cameras every night for weeks and one night my window was busted and the police wanted to look at the video and they informed that the outside cameras did not record. I talked to the front desk Manager about it and they where like it was nothing they could do and where not that concerned. I took this 1000 dollar mistake went some where else so that put a big sour taste in my mouth. I would not recommend staying here unless you have a taxi drop you off.”

Mar 4, 2008 by John from Mattoon, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• My son loves the pool area.
• Hallways being renovated, but not disruptive to visit.

“A nice hotel with good amenities (pool and restaurant) in a location with good access to the South County area.”

Jan 17, 2008 by Eric from Matthews, MO
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[6]

• Hotel had nice pool and hot tub and restaurants near by.
• Hotel restaurant is real expensive for the bad food.

“Overall nice place. Hard to get on highway. Restaurant way high priced for bad food. Other than that will stay again.”

Dec 26, 2007 by Nanette from St Louis, MO
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Hot tub.
• No vending machines only 1 with nothing in it.

“Good but no vending area and some hotel staff a little forward.”

Nov 12, 2007 by Glen from Morton Grove, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Clean and modern.
• Maid keeps knocking on doors.

“Need maid to check w/ front desk who already checked out instead of waking everyone.”

Sep 7, 2007 by Terri from Columbus, IN
Overall Rating: 7
Cleanliness:[3] • Staff:[9] • Location:[6]

• Hotel pool was great and helpful staff.
• Common areas are in need of cleaning.

“We enjoyed our stay at this hotel. The staff person who checked us in was very friendly and courteous. Once she knew we were traveling with a baby, she gave us a great non smoking room that was in a somewhat private location on the second floor. The pool and whirlpool were both wonderful. A family friendly hotel although some areas are desperately in need of cleaning and refurbishing.”

Aug 28, 2007 by C from Perryville, MO
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[5]

• Everything in my room was very clean. The pillows were arranged nicely against the backboard and the bed was inviting. The bathroom was spotless.
• The toilet did not flush well. The remote was in pieces- I had a battery with me, thank goodness.

“Nice hotel. Clean rooms. Would definitely stay there again. Might want to rethink the entrance/exit onto Lindbergh- difficult to get out onto Lindbergh with traffic.”

Aug 1, 2007 by Judy from Cole Camp, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The hotel was convenient to downtown activities and to shopping and restaurants.
• Nothing.

“The staff at this hotel was very accommodating and courteous, and the hotel was conveniently located so it was easy for me to get to all the attractions I visited. The area's shopping and restaurants were also good (and the sales were terrific!).”

Jul 15, 2007 by Becky from Champaign, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Beds were great!
• I wish the ice machines were on each end of floors.

“Great!”

Jun 28, 2007 by Ben from Dahlgren, IL
Overall Rating: 4
Cleanliness:[1] • Staff:[9] • Location:[7]

• We liked the location .
• The cleanliness of the hotel was not very good at all.

“When we arrived at the hotel and we made it up to our room, The bathroom sink had standing water in it. The water was draining out slowly. when the water was drained, there was a sink with a mud like substance in it. we called the front desk and they sent a very nice lady to our room. She looked at the mess and said it would be taken care of. I then found the survey paper on the table that was completed two days prior and had not been picked up. I then as the same lady if the room had been cleaned at all. She said that it had been cleaned. I said that I wanted the whole room cleaned because I wasn't certain that it was cleaned. She said she would do her best to do that. The employee's that worked there super nice but the hotel as a whole needs a good cleaning. I will probably not stay there again. My family stays in St.Louis every year to see the sites because we love St.Louis. Thank you for your time.”

Jun 22, 2007 by Raelene from Pekin, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Desk staff.
• Housekeep nag too early.

“We couldn't use the buffet coupons 15mins before time stated on coupon. Otherwise it was great. The older adults were even allowed to stay in the pool past pool closing time.”

Jun 16, 2007 by Mark from Matthews, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• Spacious rooms, convenient to restaurants/shopping, kid-friendly, indoor pool.
• No in-room fridge or microwave.

“We traveled with our children and got two adjoining rooms. The rooms are spacious; the kids loved the indoor pool, and any restaurant or shopping you may need is very close by. It was a great experience.”

May 14, 2007 by Bob from Hewitt, TX
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[7]

• Excellent breakfast in the hotel restaurant.
• The sheets felt like 220 grit sand paper.

“The hotel is really nice. My first nights stay I slept on sheets that felt like 220 grit sand paper. House keeping changed the sheets the next day and all was fine. Other than the sheets being rough on the first night it was a nice place to rest.”

May 11, 2007 by Jane from Cape Girardeau, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pillows.
• Soda vending machine.

“Great pillows, great location, close to shopping and restaurants.”

Apr 24, 2007 by Ben E. from Plano, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The ambiance.
• Laundry room.

“Very nice place to stay. Prompt cleaning service. Very comfortable beds! Location is close to everything imaginable from shopping to dining. You won't be disappointed for the price.”

Mar 28, 2007 by Jeremy from Blue Springs, MO
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[7]

• The manager was very helpful.
• The hot tub, ice maker on the 1st, 2nd and 4th floor did not work and the stool was broke.

“The manager compensated me for my trouble and I was happy.”

Mar 3, 2007 by Elizabeth from Davis, CA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[9]

• Amazing staff and amenities for such a low-priced hotel - holiday inn has made changes.
• No free breakfast. But oranges & apples abundant in lobby.

“Excellent staff, clean beds (comfort level an 8 out of 10), very quiet.”

Oct 5, 2005 by Angela from Bardwell, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel itself was great, nice clean and friendly.
• The restaurant was awful one of the most horrible experiences of my life.

“I have always been a fan of Holiday Inn. They are always nice, friendly and clean with great beds pillows and bathroom facilities normally the restaurant is this way as well, however this time it was not the food was awful, the service was awful and we ate at 3.00 in the afternoon no reason for the food or service to be bad. I will probably not stay at this Holiday Inn anymore but will continue to use the chain in other locations.”