User Reviews for Saint Louis Airport Hotel

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Sep 21, 2006 by Kent from Austin, TX
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[8]

• Convenient to the STL airport.
• Needs renovating.

“Don't plan to use it again.”

Sep 13, 2006 by Amy from St Louis, MO
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[9]

• It was in a great location.
• The coffee pot being in the bathroom.

“It is a nice hotel for business travelers or for those who have lay over between flights.”

Sep 12, 2006 by Jessica from Canton, IL
Overall Rating: 4
Cleanliness:[4] • Staff:[3] • Location:[6]

• It wasn't anything special. I can't think of anything that I liked.
• The maids don't do a very good job of cleaning.

“Overall the hotel served its purpose, but our stay could have been better. When we checked in they were having trouble with some locks on the doors not working. Our room wasn't the cleanest. There was some trash in a corner that was in plain site that hadn't been picked up. We wanted to use the pool our second night there and the pool was so cloudy I couldn't see the steps into the pool. Then we didn't have any wash clothes our second night. I asked twice for wash clothes and never got any. I think they were having other problems that night as well. Also I think I overheard one employee say that there were students living in the hotel. So that seems kind of weird. ”

Sep 8, 2006 by Alicia from Columbia, MO
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Absolutely nothing!
• Absolutely everything!

“This was the absolute WORST hotel experience I have EVER had! From the temporary banner that was the sign for the hotel, to the first experience with totally unfriendly staff, to the horrible trash that had a horrible smell when you entered the outside door that lead to our room, to the absolutely FILTHY room and even FILTHIER bathroom. ”

Sep 5, 2006 by Val from Jefferson City, MO
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[9]

• It was convenient to the airport.
• The hotel was filthy & the bathrooms had a very bad mold problem.

“Find other accommodations if at all possible. They didn't even have a courtesy internet terminal in the lobby. You had to go to another hotels business center.”

Sep 1, 2006 by Jo A. from Independence, MO
Overall Rating: 4
Cleanliness:[4] • Location:[5]

• They were friendly.
• Not as clean as expected.

“We were thankful to have a place to stay. We use you services every month for 4 nights in the St. Louis area.”

Aug 30, 2006 by Maxine from Sedalia, MO
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[7]

• Location.
• Location was the only thing I was happy with. This place is a PIT.

“The carpets in the halls and on the steps are filthy (surely I'm not the only one who saw that vomit). The carpet in our room had not been vacuumed for a long time. There was peanut skins, paper, a pill and God only knows what else on the floor at the edge of the bed frame. I asked for the carpet to be cleaned on Sat. as my 2 year old Grandchild was going to be visiting. The bathroom tile was broken and the tub leaked, lots of soap scum. While in the bathroom I had an uninvited guest drop in, a bug. ”

Aug 30, 2006 by Kristin from Omaha, NE
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[2]

• There was nothing good about this hotel to tell!
• It was dirty, hot, smelled, and we ended up going through Travelocity to book a much better hotel for the same price.

“The hotel was out of the way and not close to anything. It was damp and hot, and there were cracks in the walls. There were crickets in the walls all around us and our room was in the very back, so it was noisy. The bathroom was dirty and the beds were awful. Don't stay here! ”

Aug 29, 2006 by Craig from Malvern, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location and clean.
• Old TV not working very well.

“This hotel has a great location, just down the road from car rental locations. Clean and friendly staff. If that is all you want, why pay more elsewhere. Will stay here again.”

Aug 28, 2006 by Donald from Brownsburg, IN
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[4]

• Nothing.
• It was Dirty and very poorly kept.

“Though room smelled dirty and of smoke even though it was a smoke free room. The front desk people were very unfriendly and didn't seem all there! the bathtub had been painted so when you took a bath the paint chips got into the water. the coffee pot did not work, the air conditioner made a lot of noise in the middle of the night! We had booked 2 nights and felt we had to stay there but we stayed our 3rd night in a different hotel!”

Aug 26, 2006 by Amanda
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff, free parking, computer for use.
• Room service comes a bit early.

“I was moving to the area and my apartment didn't work out (it was in a bad part of downtown). I drove eight hours to get here and needed a place to stay until I could find an apartment. The staff was so understanding and wonderful! They let me park my U-Haul in their lot and gave me tips on where to look for an apartment. The hotel was clean and they had computers with high speed internet, which helped a lot in my apartment search. They even gave me a discount on my room since I was considered "in distress." I've never been treated so well by a hotel in my life. My only gripe was that room service came a bit too early for my taste. However, I told the front desk and they changed our room cleaning time, which was great.”

Aug 26, 2006 by Ayesha from Cincinnati, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• I had the check-out time incorrect and wasn't charged for my mistake.
• The website said there were refrigerators and microwaves in the rooms and that was not true for my room.

“The Airport hotel has a friendly staff and it was pretty clean. I did find a dirty flip-flop in my room which told me that they probably didn't do that great of a cleaning job. The pool was pretty clean (except for a nice amount of bugs) though. I did ask the attendant about the fridge/microwave and was told there weren't any in the rooms. I saw a microwave in someone else's room the next day.”

Aug 25, 2006 by Fred from Torrington, WY
Overall Rating: 3
Cleanliness:[3] • Staff:[6] • Location:[6]

• Close to the airport.
• Crumbling wallpaper, Stained grout in shower, Musty room.

“The staff and location are fine, but the rooms are way past due for a major remodel.”

Aug 23, 2006 by Michele from Peoria, IL
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[9]

• Conveniently located by the highway.
• The hotel was not a chain hotel.

“If you plan to be out ALL day and sleep for the night, this is a perfect place for that. A place just to rest your head.”

Aug 16, 2006 by Carl from Grand Rapids, MI
Overall Rating: 3
Cleanliness:[3] • Staff:[8] • Location:[9]

• Helpful desk clerk.
• Terrible disrepair, dirty carpets, missing pictures. A dive.

“Very sad.”

Aug 15, 2006 by Schultz from Quincy, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[1]

• Nothing.
• Filthy.

“Extremely hard to find since they had no sign---a one star quality hotel vs. the two star we paid for. very disappointed.”

Aug 15, 2006 by Anthony from Beloit, KS
Overall Rating: 2
Cleanliness:[3] • Staff:[5] • Location:[5]

• Beds were okay.
• No remote for TV, halls were dirty.

“Hallways were filthy, rooms were fairly clean but furniture old and worn. Cracks in walls. Would not recommend it.”

Aug 14, 2006 by Christine from Springfield, MO
Overall Rating: 8
Cleanliness:[5] • Staff:[9] • Location:[10]

• Friendly staff.
• Mold in the shower.

“Good value for the price.”

Aug 8, 2006 by Thuy from Naperville, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Dirty hotel ,no good.
• Dirty hotel ,no good for service.

“Never get this hotel when travel to St. Louis.”

Aug 6, 2006 by Michael from St. Louis, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Just like a 2 star hotel should be.
• Problem with shower handle.

“A fine 2 Star hotel.”

Aug 6, 2006 by Lori from Scott City, MO
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[10]

• This hotel was convenient and had a 24 hour airport shuttle.
• There was no continental breakfast or even anything to purchase.

“Nice basic hotel for the value. This hotel is conveniently located very close to the airport. There is a 24 hour airport shuttle that was very helpful to us.”

Aug 6, 2006 by Huy from Fort Worth, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, comfortable, nice service..
• Your need upgrade the Internet for some business guide like me.

“Very good.”

Aug 1, 2006 by Brian from Hollister, MO
Overall Rating: 6
Cleanliness:[4] • Staff:[7] • Location:[8]

• It was in a good location... and it had a pool.
• Room was not well kept... was not in good repair.

“Room was in bad repair.”

Jul 31, 2006 by Joseph from Santa Claus, IN
Overall Rating: 2
Cleanliness:[5] • Staff:[10] • Location:[6]

• Front desk staff was courteous and honest from the beginning.
• There is no sign for the hotel from the highway.

“I called the night before our stay to confirm our reservation and was assured a non-smoking room. When we arrived we were informed that "due to extenuating circumstances" there was no room at the hotel and we were moved to a Best Western 10 minutes away. One reason we chose this hotel was because of its proximity to the St. Louis airport, free parking and airport shuttle - none of which we were able to take advantage of by being moved. The lady at the front desk was, to her credit, very courteous and helpful.”

Jul 25, 2006 by Diana/Tara from Cedar Rapids, IA
Overall Rating: 0

• The power was out in St. Louis, so we didn't stay, waiting for a refund to my account.
• Read above.

“The power was out in the hotel, so I am waiting for a refund from you. The hotel staff was very nice.”

Jul 24, 2006 by Gloria from Marion, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[6]

• Staff was helpful.
• Air conditioner control was not easy to keep room comfortable.

“We were there at a very busy time (during a severe storm, so parking was very limited. Otherwise we were pleased with the accommodations”

Jul 22, 2006 by Ryan from Springfield, MO
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[3]

• Good location to the airport.
• Lots of bugs!!! roaches, spiders, flies, etc...

“N/A”

Jul 22, 2006 by Tyler from Waltonville, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[2]

• Nothing
• Rude Staff, Dirty Room.

“This hotel was dirty with a rude staff. ”

Jul 20, 2006 by Shirley from Creve Coeur, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• I didn't stay because their were roaches in adjoining room and the room was not clean.
• Girl behind counter was not friend, when told their was roaches in room, she said there were no more rooms available and didn't offer anything else.

“I would never stay in this hotel again. Cleanliness and friendliness of staff was bad. My money was just thrown away. We went to another hotel up the street. For a few dollars more, it was worth it”

Jul 19, 2006 by Earl from Emporia, KS
Overall Rating: 5
Cleanliness:[3] • Staff:[8] • Location:[4]

• Price was good.
• Pretty dirty.

“For the money it was okay, but need to be much cleaner.”

Jul 16, 2006 by Yvonne from Chicago, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[9]

• 5 minutes from airport.
• Very unclean, old room and rude apathetic staff.

“If you need a place to bunk for the night to catch a flight try any other hotel on the strip EXCEPT this one. Very old, outdated, awful mold in bathrooms, NO elevator at all. Wanted me to pay twice for that awful, smelly room. Thumbs down.”

Jul 8, 2006 by Michael from Rockford, IL
Overall Rating: 4
Cleanliness:[4] • Staff:[8] • Location:[8]

• Hotel was close to family & friends, nice location.
• Dirty and hot in stars way, in the room a/c was not working to good, peeling paint in the bottom if tub.

“This hotel was a bad stay for my wife and I. We have heard bad things about this hotel and we found out that the thing that was being said is true. The tub was very bad in over all there was hole in the walls from picture being removed. For the price we paid we could have gotten a better hotel. We didn't even get the continental breakfast. I will not recommend this hotel to no one!”

Jul 7, 2006 by Anthony from Wichita, KS
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• Nothing, absolutely nothing.
• I can't put that in less than twenty words.

“This Hotel is in a poor location. It is very poorly maintained.”

Jul 5, 2006 by Amy from Pekin, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[6]

• It was close to the airport. Good cookies.
• Poor condition, horrible staff, room was dirty. Thankfully I had a beach towel which I was able to lay out and sleep on.

“This hotel is located very close to STL airport, this is the only positive thing I can say. There were no glasses or cups in the room, however there was a coffee maker. The staff was useless. The rooms was nasty, the parking was a joke, no elevators, it smelled like mildew. Basically a joke. We stayed her on our outbound travels for approx $42 a night. On our return flight home, I used Hotwire to reserve our room. We paid $52/night and stayed at a 4* Hilton downtown STL. Valet parking, room service, wonderful beds For $10 more, more that worth the 15 minute drive downtown!”

Jun 29, 2006 by Ronnique from St Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was really peaceful. No problems at all. Soon as I walked in I was greeted and helped with pleasure.
• Housekeeping came before 9 am.

“Nice clean an friendly.”

Jun 29, 2006 by Apple from Ponchatoula, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[8]

• Very clean and open.
• No restaurant or bar near.

“I will love to stay here again very comfy and well taken care of hotel need somewhere to eat close and a bar.”

Jun 27, 2006 by Barry from Franklin, WI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Price for the quality.
• No high speed internet.

“Very convenient to the airport. Nice looking exterior and inviting lobby. The room was nice and comfortable. The only thing lacking was an internet connection.”

Jun 26, 2006 by Mike T. from Harrisonville, MO
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[4]

• The Bed was firm.
• Room was ripped up and very dingy, halls and stairs were littered with trash, dirty

“All the pictures on our walls were removed, screws on the bed. To tired to complain. The bathroom tub was worn out. It was as clean as they could get it I suppose. Mold on curtain and tub walls. The outside area seemed unsafe, had to park way away from front.”

Jun 25, 2006 by Peggy from Atlanta, GA
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[5]

• The location was good for my needs. They were willing to let us have two double beds when we requested it. The staff was helpful.
• It was really run down and not the cleanest.

“The staff was helpful and the location was convenient, but the hotel is in need of a major overhaul.”

Jun 21, 2006 by Geni from Waynesville, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was very friendly.
• There was no signage, so it was a little difficult to find.

“The St. Louis Airport Hotel was very functional. It is an older hotel, so the facilities are not grand, but it was clean and everything was in working order. I liked the location, especially if I was planning on flying out or in to St. Louis. I liked the fact that it did not charge a parking fee as most hotels in this area do. The staff was very friendly.”

Jun 10, 2006 by Trudi from Columbia, MO
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[6]

• Close to the airport.
• Bathroom not clean; difficult to locate hotel.

“Staff friendly. Bathroom not clean (floor behind door very dirty--hair, etc.). Even though it was close to the airport, it was difficult to locate (we did not do a web map search, which I suggest). We were only in the room for less than 7 hours, so for that amount of time, it was worth the price.”

Jun 8, 2006 by A.Gaffar from Urbana, IL
Overall Rating: 8
Cleanliness:[3] • Staff:[8] • Location:[8]

• The location of the hotel and rooms were good enough. Also swimming pool was good.
• The hallways and other parts of hotel were not clean enough.

“I think that hotel was very good except of cleanness of hallways and other areas. There was no elevator to reach second floor.”

Jun 2, 2006 by Mike from Benton, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Friendly staff.
• Had to go to partner hotel to use Internet.

“Older hotel but clean and staff is very nice.”

May 26, 2006 by Joanna from Jackson, MO
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[7]

• Location.
• Bathtub had peeling paint, it was dirty, no sign outside, appeared run down, not well kept, no elevators, only stairs to 2nd floor.

“The St. Louis Airport Hotel was of poor quality. The sign in front was blown out, there was no "identifying" name. The staff was ok, not overly helpful/friendly by no means. There were no elevators, just a flight of stairs to 2nd floor. The room was ok, beds were clean, the bathroom was dirty, floor needed cleaned, the bathtub was just GROSS, grimy without peeling paint, not well taken care of at all! I am not one to complain.”

May 20, 2006 by Cynthia from Lees Summit, MO
Overall Rating: 5
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean.
• I paid too much for a 2 star--I've stayed in 4 star hotels for five dollars more.

“No sign on the building nor in the front parking lot. Tacky! It caused us to bypass the hotel. It made you think that you were in for a cheap/bad experience before you entered the front door, but the stay turned out to be ok and the room was cleaner than any three star hotel that I've ever stayed in.”

May 10, 2006 by Deborah from Apo, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• The convince to the airport, car rental comp's and restaurants.
• The toilet had short length hair in it.

“Some of the room furniture has been abused by others who don't care about property. The beds were comfortable and the bedspreads clean. The staff was helpful. The housekeeping staff were very kind and friendly, they were considerate and didn't talk loud nor make a lot of noise. We stayed at other places where it was so noisy We were able to rest after traveling for 18hrs from overseas. We were exhausted and needed some peace and quiet which we were able to get. To the housekeeping staff I say thank you.”

May 3, 2006 by Lee from Dexter, MO
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[7]

• Free shuttle service to Lambert airport and Metro Link.
• No elevators. No continental breakfast.

“The hotel was conveniently located to the airport and the hotel offered free shuttle service to the airport. Hertz car rental was next door. There were no elevators in the hotel which makes it difficult for people who have to climb stairs. Relatively clean rooms, however, our bathtub did not drain well and you were up to your ankles in water before your shower was finished. Will try another hotel before going back to this one, one with a continental breakfast.”

Mar 27, 2006 by Jana from Neohso Falls, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location.
• Not really easy to get to. Could not read the sign.

“Nice hotel for the price that I paid.”

Mar 19, 2006 by Dick from Klamath Falls, OR
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Convenient to airport and rent a car. Very friendly, good shuttle.
• None.

“Very friendly workers, good shuttle service. Rooms good, no noise. Wake up call on time. Nothing negative.”

Mar 14, 2006 by Kathy from Laporte, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room was very clean and quite.
• Out door pool, only open in summer.

“The outside of the hotel wasn't much to look at, but the room was very quiet and comfortable, it was surprising how close to the airport we were and how quiet the room was.”