User Reviews for Courtyard by Marriott Saint Louis/Westport

Research User Reviews for Courtyard by Marriott Saint Louis/Westport (1-20 of 147)

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Jul 25, 2009 by Tammy from Bardwell,KY
Overall Rating: 10

• Staff were friendly. Rooms where very nice and quite. Pool was a nice treat for the kids.

“We were staying with small children and being able to take them to the indoor pool was a treat even though it was late. The hotel was book up the night we stayed. There was a church group with several teenagers near our room. We never heard them while we were in our room. Beds were very comfortable and clean. We will stay here again when needed.”

Jun 25, 2009 by Krystal from St. Louis,MO
Overall Rating: 9

• The bed was amazing! It was so comfortable and beautiful!
• I thought the pool was lacking. It could have been nicer compared to the room.

“I loved this hotel. The staff was nice, the room was great for the price I paid. I just thought it was well worth the money and I would stay here again. The only thing is that some kids trashed the indoor pool. Chairs in the pool, beer cans, etc. And it was not cleaned up even after someone came and locked the pool for the night.”

Jun 25, 2009 by Grant from Springfield,IL
Overall Rating: 10

• It was clean, quiet, and secure.
• The location was in the business disctrict.

“Overall our stay here was great. We got a great deal and it was a nice quick stay in St. Louis. The hotel was clean and looked as though it had been renovated recently. I don't really have a complaint!”

Apr 29, 2009 by Phil from Jefferson City,MO
Overall Rating: 9

• Good location, comfortable beds, and clean rooms.

“Had a good experience at this hotel. The beds were very comfortable. Also had a balcony view outside our room. Would stay at this hotel again.”

Apr 15, 2009 by Mike from St Charles,MO
Overall Rating: 1

• The friendly person in the restaurant.
• Front desk staff was very unhelpful.

“Booked a room with 2 queen beds, but when we checked in, was issued a room with 2 double beds. Front desk would help at all in rectifying the situation.”

Apr 1, 2009 by Greg from Kansas City,KS
Overall Rating: 9

• Size of the rooms
  was nice and large.

“This is an excellent place to stay when you need access to wester st louis suburbs. The staff is friendly and all of the facility I found clean.”

Mar 28, 2009 by Chris from Urbana,IL
Overall Rating: 10

• Spacious room with nice bathroom. Hotel staff very friendly.
• Wired internet, not wireless which was slightly inconvenient.

“Would definitely stay again.”

Mar 23, 2009 by Gary from Fremont,CA
Overall Rating: 6

• The beds are very comfortable.
• The room could have been cleaner.

“This was a typical good stay at Courtyard. Nothing special, but a good stay.”

Feb 19, 2009 by Brenda from White Hall,IL
Overall Rating: 10

• The accomedations was perfect for us on a romantic weekend away for valentines day.
• The buffet was not as good as I like the eggs were cold.

“The Hotel the service was excellaent and would highly recommend the hotel in the future.”

Nov 6, 2008 by Holly
Overall Rating: 9

• Desk clerk gave us adjoining rooms, this does not always happen.
• If you miss the entrance you end up on the freeway.

“Great, met our needs, 2 adjoining rooms at a great price. Very friendly staff, nice exercise room and very nice pool area.”

Oct 26, 2008 by Marie
Overall Rating: 10

• The room was very clean and outside our patio door was a lovely courtyard of colorful flowers.

“This hotel was very clean and the bed was comfortable. Outside our patio door was a lovely courtyard of colorful flowers very refreshing. I would definitely stay at this hotel again.”

Oct 23, 2008 by patty
Overall Rating: 7

• Very nice, friendly place except for bug.
• Bug.

“We found a small cockroach in our bathroom. The staff sent someone up immediately and they apologized saying they had just sprayed. We did believe them, but it still sticks in your mind. They offered to purchase our breakfast, but we were on our way home. It was not a bad place, but the bug definitely put a damper on it.
”

Oct 3, 2008 by John
Overall Rating: 10

• The staff was so friendly and nice.
• Couldn't smoke, but all rooms had a balcony and weather was mild.

“At first I was not happy for the hotel, since there is no smoking, but the weather was mild and all rooms had balconies. All of the staff was so friendly.”

Oct 2, 2008 by Tommy
Overall Rating: 9

• Good location, good service, safety, cleanness and I was very pleased.
• Food and soft drinks was too expensive.

“It was great I have no complaints I would stay there again.”

Sep 5, 2008 by Colleen from Altenburg, MO
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean.
• We liked breakfasts and the restaurant was very expensive.

“Very clean and staff was very friendly. Good stay with the exception of only expensive breakfasts being available.”

Sep 3, 2008 by Sus
Overall Rating: 10

• Cleanliness and size of
  the room.

“Clean affordable hotel with spacious rooms.”

Aug 29, 2008 by Laura from Rolla, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Spacious room/clean.
• Not applicable.

“We have stayed here in the past, always loved our accommodations but more so even this time being the price, the only thing is I wish that you could get the package with breakfast.”

Aug 21, 2008 by Kip from Rogers, AR
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Quiet and well kept up.
• No real negatives.

“Convenient location.”

Aug 20, 2008 by Nick from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Comfortable and fun.
• No Fridge.

“Very comfortable and well maintained. Friendly pro staff. Clean and family friendly swimming pool and hot tub. Attractive and sleek lobby and well located to food and shopping.”

Aug 14, 2008 by Sue from Jacksonville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very nice.
• We liked everything.

“The clerk that checked us in was excellent. She was very helpful. Our room was so nice and clean. We were on ground level with a small patio that had a table and 2 chairs. It was great to sit outside. The bathroom was so clean.”

Aug 13, 2008 by Karree from Bettendorf, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• I loved the balcony and courtyard. Very nice!
• I was disappointed that there was no Continental Breakfast.

“This hotel is in a wonderful location if you want to be near Westport Plaza. It is also extremely close to the new Page Extension, so getting to St. Charles was quick & painless.”

Aug 6, 2008 by Sue from Pittsboro, IN
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[3]

• The desk staff was nice.
• Poor location. Dirty drinking glasses in room.

“We were disappointed with the location and found the room to be quite small with limited amenities.”

Jul 30, 2008 by Tiffany from Memphis, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great staff, clean, nice rooms, indoor pool.
• The breakfast buffet is way overpriced!

“I stayed here with my toddler while visiting family. It was a great location, nice rooms, and the indoor pool was a big plus (although it was a tad bit over-chlorinated). The big negative was no continental breakfast included. They do have a buffet for breakfast but you have to pay extra for it. It was pretty expensive! The rooms come with micro fridges, so after paying too much for their breakfast I went to the Trader Joe's nearby and stocked up on milk, yogurt, fruit, etc. Overall I would recommend this place - just know ahead of time that breakfast is going to cost you about $20 for 2 people.”

Jul 26, 2008 by Kelly from Bement, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was wonderful, hotel was very nice/clean.
• I would prefer a free continental breakfast.

“This hotel was very nice. We have stayed here before and it is consistently top notch. We actually like it better than the 3 star hotels in the same area. The staff at the desk was wonderful. They treated us like a friend and was very professional!”

Jul 12, 2008 by Amanda from Pocahontas, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pleasant room and was appealing in every way.
• Nothing.

“This hotel was very nice, we had a large room and it was in a good location to everywhere we wanted to go.”

Jul 10, 2008 by Karen from Granger, IA
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[2]

• Nice rooms, very clean, friendly, quiet.
• Breakfast was not included, cost of $10 per person. Very confusing to find and get to.

“Nice hotel and very clean! Wish breakfast could of been included with cost, they had one but for $10 per person! A Panera Bakery is close. I would stay at this one again now that we know how to find and get to it. Very confusing location.”

Jul 3, 2008 by Greg from Terre Haute, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Hotel is very clean and a very nice hotel.
• Lack of a hallway on the far end of the building to the other side.

“Great hotel for a 2.5 star rating, easy access off 270, very clean, very nice, great value.”

Jul 2, 2008 by Thuy from Newburgh, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location, great prices.
• Did not like the high prices of breakfast buffet, it should be free.

“I really like location of the hotel near the freeways. It was easy to find and in a very quiet area.”

Jun 6, 2008 by Ali from Washington, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms were very nice.
• Nothing.

“Very nice property. Great room and staff. Cant believe what I got for the money.”

May 20, 2008 by Don from East Peoria, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very Comfortable beds, feather pillows & Down Comforters!
• Nothing I can think of.

“Nice, clean and comfortable rooms would definitely stay here again!”

May 12, 2008 by Tim from Park Hills, MO
Overall Rating: 3
Cleanliness:[10] • Staff:[8] • Location:[2]

• The balcony was nice.
• I wanted a hotel in Westport Plaza, but, I suppose the price wasn't too bad for as close as I could get.

“The rooms are not all that much different than a Motel 6 and if you want breakfast it cost extra. Westport Plaza is a nice place with the Funny Bone and several restaurants, but, this hotel, even though it's listed as being in Westport, it's really about a mile away, not a bad walk if the weather is not as cold and raining as it was when I was there.”

Apr 23, 2008 by Rodney from Olive Branch, MS
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Liked the access to a microwave and a fridge in the room.
• Free breakfast was not offered.

“This hotel was very convenient to the West Port area. Very clean and a friendly staff made our stay very pleasant.”

Apr 17, 2008 by Eve from Maryland Heights, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• The staff were very helpful in all ways.
• I dislike the weird one cup coffee maker.

“I enjoyed my stay at the hotel very much. The staff were helpful in all ways and brought anything we needed in a fast and efficient manner.”

Apr 13, 2008 by Steve from Fort Madison, IA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Nice hotel, internet and desk areas great.
• Housekeeping missed an empty shampoo bottle left behind by previous guest.

“This is a nice hotel in a nice development. Units have balconies overlooking a courtyard. Pool and hot tub. Internet is free, and the desks are big enough to work at. There's a mini fridge in the room I was in. Rooms are clean and modern. Electrical outlets available where they're needed, an important consideration, since I need a C-PAP machine for sleeping, and need a place next to the bed to plug it in.”

Mar 26, 2008 by Alvin from Decatur, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• This was one of the most comfortable settings I have stayed in at any price.
• No microwave or fridge in the room.

“This was an extremely well run hotel with a friendly staff, the rooms were well decorated and totally comfortable my goodness I wanted to call off work and stay another night, I would highly recommend this hotel to anyone including the wealthy. The lobby was romantic clean and comfortable as much as the bedrooms, I will stay here again, no matter the price.”

Mar 3, 2008 by Scott from Houston, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Clean comfortable room.
• More of a motel than a hotel.

“Reasonably pleasant property that is very well located.”

Feb 20, 2008 by Mindy from Jefferson City, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean, private rooms. Friendly staff. Enjoyed hot tub & pool.
• Wish there was a fridge in our room.

“Friendly staff, clean comfy rooms and a convenient location! Great job Courtyard by Marriott at Westport! We'll be back.”

Feb 20, 2008 by Judy from Freeburg, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[5]

• Location was convenient.
• Not a 2.5 star. No restaurant or bar available.

“Fine hotel for business traveler, however I do not feel it was a 2.5 star rating as it did not offer any extra amenities, in addition there was no restaurant or bar adjacent to or within the hotel.”

Feb 19, 2008 by Adam from Cape Girardeau, MO
Overall Rating: 9
Cleanliness:[8] • Location:[7]

• The room was clean and the bed was comfortable and there were plenty of towels.
• I didnt get free breakfast.

“The hotel was very clean and the beds were very comfortable. The breakfast buffet was above average, and seemed included in most people's rooms. I thought it was a little pricey, but nice to get free refills on juice. Check-in and check-out was quick and convenient. The only problem came in the fact that we went to the wrong Courtyard Mariott first, because there are 2 of them within a couple blocks of each other and it seems to happen so much that the wrong hotel had pre-printed scraps of paper on how to get from one hotel to the other.”

Jan 16, 2008 by Sue from Kansas City, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The appearance was bright, colorful, cheery and very clean.
• The mattress was too soft.

“Very nice, clean, sophisticated. I would highly recommend them to any travelers. The staff was very nice and we will definitely return if we need a hotel in this area.”

Dec 5, 2007 by Dawn from Springfield, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The rooms where very large and roomy and the staff was very friendly.
• No continental breakfast.

“Very large and spacious rooms including bathroom that you can actually move in. The large rooms where great since we had small children, they actually had a place to play other than on the beds. My family highly recommends this hotel and we will definitely stay here again.”

Nov 28, 2007 by Michael from Naperville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The movable desk/table made it easy to work/eat away from the main desk.
• The mattress was too soft.

“Very nice. Clean attractive rooms and public spaces.”

Nov 27, 2007 by Julie from Springfield, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The mattresses were outstanding!
• What's not to like!

“The Marriott Courtyard located conveniently off highway 270, minutes away from St. Louis Galleria and West County Mall. This hotel offers the most comfortably mattresses even better than home. Very quiet and staff very accommodating. Will definitely stay here again.”

Nov 14, 2007 by Casp from Memphis, TN
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[5]

• The interior design of the rooms and the clean bed sets provided.
• The general ambience around the public places.

“I found this hotel very comfortable to stay in. The room was clean and stylishly designed. The bed sets where clean. I would rate it as a 2 star hotel very comfy if you are not looking for extravagant features.”

Nov 12, 2007 by George from Lenexa, KS
Overall Rating: 9
Cleanliness:[6] • Staff:[10] • Location:[9]

• Quality of room.
• Hair on shower wall, indicating it had not been cleaned.

“Overall, well worth the money for comfort, cleanliness and quiet. A secure area and excellent amenities including breakfast and free internet availability. Hope to get it again if my travel takes me there.”

Oct 28, 2007 by Judi from Mcpherson, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• The hotel was clean and attractive; our accommodations were excellent.
• Because the hotel is in a business location, it was quiet but not near restaurants. We looked a long while for a place to eat.

“We enjoyed staying at the Courtyard Marriott in St. Louis and would stay there again. We do wish that restaurants were closer, so that we would not have to get in the car and drive long distances (after a long day's drive already) to find a place to eat.”

Oct 22, 2007 by Teri from Indianapolis, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Pool, free coffee.
• Whirlpool not working right, traffic noises.

“Very nice hotel, friendly staff. Not many family places close, must drive to eat lunch or dinner.”

Oct 21, 2007 by Stacey from Milwaukee, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Hotel had a great fitness room. They also furnished us with a refrigerator.
• They are off the beaten path. There needs to be more signs directing people to this hotel.

“This hotel was very clean and quiet. They offered us the use of an in-room refrigerator when asked. The pool and hot tub was clean. The only negative point about this hotel is lack of signs on the street. There should be more signs pointing the way to this hotel from the street.”

Oct 17, 2007 by Chrissy from Columbia, MO
Overall Rating: 7
Cleanliness:[9] • Staff:[4] • Location:[9]

• It was clean.
• Staff not friendly.

“I've stayed at several Marriott properties over the years. This time, was somewhat disappointing. I interacted with the staff 3 times, and each time, they were less than friendly, definitely not Marriott standards. I called a few days ahead of my scheduled stay to request two beds. The person I spoke with said that was not a problem. When we arrived, there was one bed and a sleeper sofa, which I do not consider a real bed. The hotel was full for the night, so we had to make due. I would have appreciated being told about the sleeper sofa when I called in advance. The only good thing is that the room was very clean.”

Oct 8, 2007 by Joel from Crescent Springs, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• It was in a good spot between the airport and many activities.
• One night of the stay there were loud people.

“Hotel is in a pretty good spot down the street from the Westport plaza. The rooms were nice and clean. The staff was good. There were some unruly folks across the hall from us one night, but otherwise the hotel was pretty good.”