User Reviews for Homestead Studio Suites Westport

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Jun 3, 2008 by Tina from Alexandria, VA
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[9]

• This hotel had history for us and we hoped to recapture that. We were not successful. It was a major disappointment.
• We had to pay extra from Wi-Fi when places like McDonalds carry it for free. Ridiculous. No cleaning service the whole week! Dirty rag on entry.

“There was a dirty rag in the bathroom. We had to pay for internet service. The front desk first refused my credit card information even though my account more than covered the charges, and the entire week we were there we never once had maid service. It was only due to the location and convenience that we extended our visit one more day. Certainly was not due to the service we received. Very unfortunate, My husband and I have stayed here on 3 other occasions and the difference was night and day. It was like staying a different motel entirely. The staff was not friendly and frequently was not even at the front desk. We arrived in to check in pretty late, tired and exhausted and waited for the front desk staff to get back from a break. I was pleasantly surprised that there was a coffee maker in the room but the coffee was never replenished. We did not complain to the front desk because none of these are issues that we should have had to bring to their attention. We even went so far as to book members of our wedding party at this motel last year because we had such wonderful experiences. My only hope is that they didn't receive the same service we did this last visit.”

May 20, 2008 by Jimmy from Memphis, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• I liked having a mini-kitchen with a fridge.
• $20 to upgrade to a room with 2 beds (that had very firm mattresses).

“This hotel is as good as a 2-star hotel can be. I personally found the bed to be too firm for my tastes, but when you figure what you pay for what you get, I feel like I won.”

May 12, 2008 by Leigh from Gladstone, MO
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• I did like the being able to use a kitchen while on vacation.
• Light fixture fell off in the middle of the night. Scared us to death.

“Good hotel. I liked it.”

May 10, 2008 by Daniel from Cocoa, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The kitchenette and full size fridge was wonderful.
• Elevator broke while we were there, had to carry luggage down 4 flights of stairs.

“Wonderful place to stay, the kitchen allows you to bring food back to room rather then getting burned out on take out. Doesn't have a pool, but the beds were very comfortable. Staff was wonderful to deal with.”

Apr 29, 2008 by Natalie from Columbia, MO
Overall Rating: 7
Cleanliness:[6] • Staff:[1] • Location:[10]

• It was in a quiet location and front desk helpful.
• We arrived at 4 p.m. On a Friday and had to wait for our room to be cleaned.

“The location is nice if you don't mind driving Downtown, which we didn't. The hotel had a nice, clean setup with friendly front desk and nice common area. Our room was not clean when we arrived and was not done very thoroughly. They had a play pen for our younger child at no charge, but it was not child friendly for our 2 yr-old.”

Apr 3, 2008 by Trach from Ina, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Desk person was wonderful; location was very nice, big rooms for size of hotel, small fitness room.
• An indoor pool would have been nice, everything else I was very satisfied with.

“Wonderful location. Very easy to find. Airport is conveniently nearby if needed, but far enough that it is very quiet in the hotel. Staff was absolutely wonderful and helpful in every way. Kitchenette was very nice to have available. Full-sized closet next to the bed. Easy parking.”

Apr 2, 2008 by John from Eldridge, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Had to pay for high speed internet.

“Plenty of restaurants within a short trip (not walking).”

Mar 29, 2008 by David from Overland, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• For the price the room it was fantastic would stay again.
• The water stain from sprinkler head.

“For an extended stay hotel was spacious and comfortable great staff. Overall design and location great will recommend to family and friends.”

Mar 24, 2008 by Sunny from Tulsa, OK
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• It was very clean. The service was great.
• Just the location in relation to where I wanted to go and do.

“I would give this hotel a four out of five. Nothing is perfect.”

Mar 24, 2008 by E from Jefferson City, MO
Overall Rating: 4
Cleanliness:[4] • Staff:[9] • Location:[6]

• The staff at check in was very helpful and friendly.
• The room was not very clean.

“The staff was very friendly and helpful. The rooms were nice in the fact that they had a full size fridge and two sinks. There were no complimentary toiletries. The wall next to the bed had smears of nasal excrements (boogers), and the lamp shade had what looked like cigarette burns. Our stay was quick and cheap. We would not stay there again.”

Mar 6, 2008 by Jonathan from Rowlett, TX
Overall Rating: 3
Cleanliness:[2] • Staff:[5] • Location:[2]

• Decent size rooms.
• Lack of signs to find the place.

“Upon arriving, which was difficult due to there being no signs saying "Homestead Suites", instead Extended Stay this, Extended Stay that. If the Hotel is called "Homestead Suites", there should be a sign that says that directing the traveler to the Hotel. The first room I was assigned was yet to be cleaned. By the time I got back down to the lobby, it was closed, had to get the 24-hour staff. After being re-assigned a room that was cleaned, things went smoother.”

Feb 14, 2008 by John from Aurora, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Staff has been extremely friendly.
• Drawers would not shut in kitchenette.

“Staff is friendly and helpful. Not fancy place to stay but it is clean and has kitchenette with Microwave and Refrigerator. We are looking for something inexpensive since we are just spending a night before wife's doctors appointment at Barnes Hospital.”

Jan 31, 2008 by Ronald from Oblong, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Price & location.
• Noisy toilet.

“Friendly staff, nice amenities.”

Jan 30, 2008 by James from Hackett, AR
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Cheap rate for quality.
• Not staffed after 11PM.

“Good location and cheap rates.”

Jan 17, 2008 by Robin from St Louis, MO
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[8]

• If you wanted to cook you could.
• Not up to date not clean enough.

“This hotel needs to be remodeled and cleaned better. I really loved the hotel that we stated at the last time in Chesterfield, the Doubletree; I would have really loved it if we could have got a suite for a really low price.”

Jan 14, 2008 by Dan from Vernon Hills, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[9]

• Price point.
• Broken chair, slow drain, low quality linens.

“This hotel is inexpensive, but you get what you pay for. It is relatively clean, but the quality of the furniture and linens is just barely adequate.”

Dec 10, 2007 by Donnie from Scott City, MO
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• Kitchen facility.
• Bathtub had mildew.

“Very convenient location, impressed with kitchenette, room was clean except some mildew around bathtub caulking.”

Nov 28, 2007 by Chris from Springfield, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Hotel cleanliness was good.
• Thin walls made noise from other rooms noticeable.

“This hotel is good for business travelers and offers a good value for basic, clean accommodations.”

Nov 10, 2007 by Jennifer from Bainbridge Island, WA
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[6]

• Clean, efficient, everything worked, nice kitchen in room.
• No staff between late night and 7am. No breakfast or restaurant.

“I would have liked to have the front desk open 24 hours. I needed a couple of things late night and was not able to get them because I had to leave early in the mornings. The rooms were very clean and the staff that I did talk with was very nice and helpful; a custodian checked me in. Nothing to do at the hotel; don't bring your children. Nice laundry room and in room kitchens if you're staying a long time. Nothing fancy, but it suited my needs.”

Nov 8, 2007 by David from Hermitage, TN
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[7]

• Privacy.
• Smelled of smoke.

“The elevator carpets are soiled and dirty. The A/c unit thermostat did not seem to be consistently work and it got very hot. The pillows were thin foam. The hotel was rank with the smell of cigarette smoke.”

Nov 6, 2007 by Kandy from Boonville, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Quiet, comfortable.
• Can't think of a thing.

“I like staying at this motel. I just like it meets my needs and is quiet, and comfortable and having the kitchen and desk are wonderful extras.”

Nov 4, 2007 by Michele from Adel, IA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Convenience of location to the sights that we were able to see while down in that area.
• It was kind of hidden away from some areas.

“One thing that I didn't like about the hotel was that when we asked for more towels; blankets and so on, we actually had to go down to the front desk and get the Items. The front desk staff was not able to bring the Items to our room.”

Oct 30, 2007 by Vic from Portland, OR
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• Includes full size fridge, plus cooking space.
• No daily maid service without extra fee, not happy about that.

“Homestead suites is a basic extended stay hotel, not as nice as Hyatt place suites, but adequate. Be forewarned that there is no daily maid service unless you make separate arrangements for an additional daily fee. I really did not like that. Beyond that the rooms are comfortable and large enough. The staff was very friendly and helpful.”

Oct 21, 2007 by Vicki from Columbia, MO
Overall Rating: 1
Cleanliness:[3] • Staff:[4] • Location:[2]

• It had a refrigerator.
• The room had fleas.

“The hotel was hard to find. The room was shabby. The refrigerator was loud. The room had fleas. Overall, I would not recommend this hotel to anyone.”

Oct 18, 2007 by Bill from Auxvasse, MO
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[10]

• Clean, comfortable, great price, great location.
• Front desk clerk was cold and indifferent.

“Great business hotel, handy to most of ST. Louis area.”

Oct 17, 2007 by Amjad from Des Plaines, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel is very nice location is very good.
• Nothing.

“I liked it.”

Oct 15, 2007 by Liz from Cape Girardeau, MO
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Large room for the price, including kitchenette.
• I requested a room change because first one had un-emptied trash and mold around tub.

“You will enjoy the price. Overall, I think I'd have been better off to pay $20 more per night for a hotel with hot breakfasts and housekeeping, since I was there for a multi-night stay.”

Oct 15, 2007 by Deanna from Forsyth, MO
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location and security.
• Old and not updated.

“You need to remodel and modernize.”

Oct 2, 2007 by Mark from Orange Beach, AL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Full Kitchen.
• TV channels not labeled correct. No volume on ESPN.

“I like this Homestead suite.”

Sep 27, 2007 by Anne from Kimberling City, MO
Overall Rating: 3
Cleanliness:[2] • Staff:[2] • Location:[3]

• The appearance of the facility on the outside.
• The sleeping accommodations - bed, linens, etc.

“Very basic, very unattractive room.”

Sep 22, 2007 by Kenneth from Evansville, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• Had the basics we needed and was pleased.
• Location was somewhat tricky to get to.

“For our purpose It was a good experience.”

Sep 19, 2007 by Ashwin. from Arlington, TX
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[10]

• The front desk staffs are friendly and would go out of their way to do things for you, if they can do it.
• The room service is horrible. I stayed there for a month and I only got room service once, that too after I asked for it.

“The staffs are very friendly and are helpful. The hotel's cleaning schedule is weird though. I was there for a month and I only got room service once. I had to ask for it.”

Sep 19, 2007 by Tim from Overland Park, KS
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Price and location.
• Limited services, no food.

“Good value for the money.”

Sep 19, 2007 by Katie from St. Louis, MO
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• I hated this hotel-I wouldn't even call it a hotel. I would call it a dump.
• The toilet didn't flush, the heat didn't work.

“This hotel was so bad that we didn't spend the night. We couldn't. The room was cold, the heater hissed and there was a loud boom when we turned it on. Then the room smelled and had a smell as though it were on fire. It was horrible. I am very disappointed.”

Sep 13, 2007 by Terry from Fort Dodge, IA
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[7]

• Price.
• All single beds, we had 7 and needed 2 beds in each room.

“Very poor because we had to pay $20 more per night for 2 beds in each of the 2 rooms we bought for our family of 7. Not family and budget friendly.”

Sep 11, 2007 by Prashant from Farmington Hills, MI
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[5]

• It was close to most of the attractions in St. Louis.
• It's what you can expect out of 1 star hotel.

“1. Don't expect the front desk to pickup the phone after 5:00am. It goes to answering service. 2. Hotel lobby was filthier than super motel 8.3. Complains are well received at front desk and so are they forgotten by the time you leave the desk.4. They don't have a service man over the weekend (that's when most of us go out traveling). So you are on your own if something breaks like ours the shower.”

Sep 8, 2007 by Jason from Jefferson City, MO
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[3]

• Appears to be a good hotel from the outside with good location.
• Had to request two new rooms before we found one clean enough to sleep in. And it was still dirty.

“Dirty. Uncomfortable Stay especially with young children and families.”

Sep 6, 2007 by Kevin from Aurora, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[9]

• Big rooms.
• Cleaned rooms only once per week.

“Overall, it wasn't bad. The rooms were large, but only cleaned once a week. Front desk staff promised us a rollaway bed that we never received. The location was perfect, though.”

Sep 6, 2007 by Ed from Overland Park, KS
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[5]

• We like the price and location.
• Some maintenance items need attention.

“Worth the price and is in a good location.”

Sep 5, 2007 by Pat from Overland Park, KS
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[9]

• The location.
• The air conditioner is very loud, bathroom was not clean.

“Pretty shabby, the air conditioning/heating wall units are exceedingly loud and run all night. The room was pretty shabby and not clean. The evening front desk person was very friendly and helpful. The morning person didn't greet me or even enquire about my stay when I checked out. It was unsatisfactory at even a 1 star rating.”

Aug 29, 2007 by Angela from Sparta, MO
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[3]

• Hotel staff was very friendly and eager to help.
• No pool.

“The hotel was clean except for some discoloration on the shower curtains and some left over take-out food in the refrigerator. The hotel was also difficult to find, being tucked back on a side street. However, if youre looking for quiet, They have it. Traveling with 13 years old, I would of really have liked to have a pool and hot tub at the end of the day.”

Aug 27, 2007 by Naceeda from Tallahassee, FL
Overall Rating: 3
Cleanliness:[7] • Staff:[4] • Location:[7]

• It was strictly economical.
• There were no amenities whatsoever in comparison with other 2 star rated motels and it was not on your list of motels for the area.

“It was extremely ridiculous staying at a motel that did not have a 24-hour hostess. There was a need for a room change when we got there, and there was no one available when we arrived which was after 11 p.m. (when their check in counter closes). In fact the attendant was leaving at the moment we arrived, letting us in the locked door. I was more than upset when I talked to the helpless housekeeper and realized that she was the only one that could help us with the room. We desperately needed double beds and were forced to go to another motel to get an extra room that late at night b/c there was no one there to help us or transfer us to another room. Someone was without a bed still, and it would have been helpful to have someone available (maybe even management) to attend to our needs. After driving 10 hours, this was not the time to have to deal with this sort of outrageous situation.”

Aug 23, 2007 by Michael from Melbourne, FL
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[5]

• Kitchen.
• Everything else was falling apart or dirty; my key stopped working as well.

“Budget - don't expect much from them.”

Aug 23, 2007 by Tijana from Nyc, NY
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[9]

• It is on the good location and it is nice place to stay.
• Dirty towels. I found some black hair in all of them. It was disgusting!

“If towels were clean, I would be very satisfied and happy to go there again for sure. They just need to work a little bit on the hygiene. Everything else was great.”

Aug 22, 2007 by Eric from Arlington, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Price for fully functional kitchenette.
• No pool, no cot available for us.

“Definitely good for the business suite / extended stay hotels, but the kitchenette had everything one would need, including pots / dinnerware. Room on the small side but very clean. Would definitely stay here again for the price.”

Aug 20, 2007 by William from Carpentersville, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• The kitchen accommodations & hotel location.

“This is a great hotel for a business traveler with longer stay; features an in-room kitchen, large closet for storage, great location, easy access to highway etc.”

Aug 19, 2007 by Harold from Noblesville, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• First floor room with adequate and close parking.
• A/C was set at 62 degrees when we arrived.

“Room was clean but very cold. Bathroom was small but adequate. Staff was friendly and helpful.”

Aug 17, 2007 by Andrew from Cordova, TN
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient location
• No pool

“Convenient location. Located centrally for the attractions that we wanted to visit. The clerk at the front desk was especially helpful.”

Aug 16, 2007 by Judy from Quincy, IL
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[10]

• Excellent location.
• Ant problem in the two rooms that we stayed in.

“It was nice to have a refrigerator & microwave in room since we have a baby. Unfortunately, our first room had a serious ant problem so we asked for another room. The second room also had an ant problem, though not as bad. The carpet needed vacuuming, also. Not too impressed with this stay.”

Aug 12, 2007 by William from Auxvasse, MO
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[8]

• Clean and comfortable.
• No phone in room, drain very slow in shower.

“Excellent place to stay on business or if you just need a place to crash.”