User Reviews for Hampton Inn Saint Louis/Westport

Research User Reviews for Hampton Inn Saint Louis/Westport (21-40 of 42)

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Jan 31, 2007 by Jerry from Perry, IL
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[3]

• The food in the lobby.
• Having to pay for local phone calls.

“Well some of the sheets were dirty and it took till the next night to get them changed because all the ppl went home from housekeeping.”

Jan 17, 2007 by Vicky from Pana, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• Very clean, easy access from interstate.
• Front desk slightly confused but very busy.

“Very clean hotel with easy access from highway. Not all hotels in Westport area have this easy an access. The staff went out of their way to take care of patrons displaced by the storm. I went to lobby at 11:00 am to get a cup of coffee. Even though the complimentary breakfast ended at 10, the ladies offered to get me muffins, bagels and fruit, from the kitchen. Nice experience under trying conditions for staff on a weekend. ”

Jan 9, 2007 by Jim from Bluffs, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, very friendly staff, good location.
• No closet in room,.

“The staff were the most friendly I have ever had at a location. The check staff and morning staff at the breakfast bar were just great. Location was great for the airport, wet port or sty Charles areas. A basic Hampton room but very clean everywhere. I can't give it a 3 star without a restaurant and bar, but would give it a strong 2.5 star.”

Jan 8, 2007 by Robin from St. Louis, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Amazing, friendly staff.
• More whole-grain options at breakfast would be nice.

“Hampton inn/Westport has always provided excellent service. The employees are friendly and caring, always going above and beyond. During this stay, they worked hard to find an item I¿d left behind on a stay a month earlier. The rooms are always great, on par with many of the 3-star hotels I¿ve stayed at. Wonderful bed! Large rooms with comfortable sofas and plenty of room to stash luggage. Nicely decorated, too, which is always a nice touch? The free breakfast is delightful with a good variety, although I would like to see more whole-grain options in their baked goods. The three varieties of coffee, hot tea, fresh cookies, and fruit available in the lobby are always excellent and much-appreciated. Coffee quality is on-par with many coffeehouses. I've stayed in many hotels in the Westport area, and this one is by far my favorite.”

Jan 3, 2007 by Sue from Jacksonville, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• The room was clean and quiet. The bed was very comfortable.
• It was hard to get the heat/air temperature controlled.

“The clerk who checked us in was very helpful. She even looked some things up on the internet for us. The room was very quiet and the bed was so comfortable. We walked next door for a sandwich and a drink at the bar. We would definitely stay there again.”

Dec 29, 2006 by Leanne from St. Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff.
• The bed could have been more comfortable.

“There was a workout room on the first floor (nice). Our room was spotlessly clean and decorated nicely. I asked to move to another room because there was a crying infant next to us. That was no problem at all. There was coffee made all day as well as anything you could want for breakfast short of eggs and gravy. The staff was personable and very customer oriented. We really enjoyed our stay; great experience.”

Dec 28, 2006 by Mike from Springfield, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Cleanliness and friendly staff.
• Entrance from highway, no sign at outer road.

“Excellent, will stay there again through price.”

Dec 26, 2006 by Doug from Columbus, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• It sets the bar for a 2.5-star hotel.
• Online directions took me to the wrong side of the highway.

“Convenient, safe location. Online directions took me to the wrong side of the highway, so if you are unfamiliar with the area, it's good to call the front desk for directions off i-270. The bed and bath linens are very nice for a 2.5-star property; even nicer than some 3-star places I¿ve stayed. The included breakfast buffet has several hot items. They only have an outdoor pool, which isn't very practical for St. Louis; it's only open a few months out of the year. I'd like to see an enclosed pool open year-round. They have free high-speed wireless internet.”

Dec 13, 2006 by Mary from Effingham, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The cleanliness of the bedding and the room.
• There was no indoor pool, but not much of and inconvenience.

“It was a good experience. We had a relaxing stay. Not very family friendly especially for young children. There isn't much for them to do. But, overall, a wonderful time!”

Aug 11, 2006 by Sid from Memphis, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The front desk were friendly and courteous. The bed, especially the pillows, was very comfortable.
• The stopper in the bathroom sink (454, I think) was installed wrong. It barely opens to let water out, needs fixing.

“Overall, a very pleasant hotel. It was a good value and comfortable place to spend the night. The stopper in the bathroom sink needs to be fixed. It barely opens to let water and debris drain from the sink.”

Aug 9, 2006 by Ann from Mt. Vernon, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Good location; large rooms.
• Steps up to the FIRST floor--we thought that was odd.

“We had a very pleasant stay. The staff was friendly. The free breakfast was very nice.”

Aug 8, 2006 by Stan from Springfield, MO
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• I liked the breakfast bar. It had plenty of variety.
• Did not get a smoke-free room as I had requested.

“I did not care for the fact that I did not get a smoke-free room as I already mentioned. I wanted a pool. When I got there I discovered there was a pool, but I had not come prepared because of the info previously received. Otherwise, OK”

Jul 11, 2006 by Jerry from Columbia, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We were pleasantly please with the size of the room.
• There was nothing that we did not like.

“We would recommend this hotel to anyone needing a room in the St Louis area. The location is excellent.”

Jul 5, 2006 by Rico from Ames, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Friendly staff, clean rooms, clean swimming pool and nice location.
• Nothing.

“We enjoyed our stay, and we will definitely come back. The rooms were clean and even the swimming pool. The staff were friendly and accommodating.”

Jun 14, 2006 by Rauli from Ocean Springs, MS
Overall Rating: 4
Cleanliness:[9] • Staff:[6] • Location:[8]

• Location good next to freeway.
• Poorly managed - no security.

“Drunken people yelled, cussed and slammed doors for one and a half hours in the hallway between 1:30 - 3 a.m. No security, nobody came to manage it. Several hotel occupants complained about it in the morning. When I mentioned it to the lady at the desk, she responded that "were they hotel guests?", I said "I don't know". She said that if they were guests, they can't really do anything! -- WOW!”

Jun 12, 2006 by Lizzita from Memphis, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Daily breakfast is served. They have written directions to everywhere. Good morning greeting each day by staff. Shuttle from airport.
• They only give out one room key.

“This hotel is wonderful. The rooms are large and very clean. The staff is extremely friendly to you. Breakfast is served daily. Typed out directions are kept at the front desk and they just about get you to any main attraction in the city. The hotel also provides maps. The bathroom was unique in a good way. It had a lot of space unlike most hotel bathrooms. Iron and board are provided. I loved everything about this hotel.”

May 25, 2006 by Javier from Richlands, NC
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[4]

• The staff was really helpful.
• We got a smoking room.

“The location of the hotel did not suit us.”

May 3, 2006 by James from Bloomington, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice breakfast - close to car repair.
• They ran out of non-smoking rooms. We had to use a smoking room.

“Everything was fine about the motel except the lack of sufficient non-smoking rooms.”

May 2, 2006 by Julie from Columbia, MO
Overall Rating: 1
Cleanliness:[4] • Staff:[3] • Location:[6]

• Breakfast coffee was good.
• I was told we would have a pull out bed and when I got there they wanted to charge me. I had a SMOKING room! It was horrible.

“The front desk person was about as unaccommodating as one could be. I asked for a non-smoking room with two double beds and you would have thought I was asking for the moon.”

Apr 5, 2006 by Pj from Cape Girardeau, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient.
• No weekend airport shuttle.

“Clean, nice rooms, conveniently located.”

Apr 5, 2006 by Virginia from Salem, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very close to where I needed to be and the price was certainly right.

“I have always been pleased with Hampton Inns.”

Sep 22, 2004 by Kerry S. from Chandler
Overall Rating: 7

“The hotel gave me a smoking room and I am not a smoker. This was very difficult to change after I had checked in.”