User Reviews for Springhill Suites Chesterfield

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Sep 5, 2008 by Donna from Forsyth, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Good breakfast.
• Small pool.

“A weekend away with friends was made even more pleasant by the accommodations at the Springhill Suites in Chesterfield, MO. We would definitely go back.”

Sep 4, 2008 by Judi from Cerro Gordo, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice room layout, breakfast was good.
• A little ways away from St. Louis, but worth the drive.

“Overall, it was a very nice place to stay for two nights. The room was clean. The pool area was a little grungy, hot tub needed cleaning. Breakfast was nice.”

Sep 2, 2008 by Larry from Coatesville, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Excellent room facilities and comfort.

“Nice hotel with comfortable rooms, free breakfast and paper delivered to door. Location is near shopping center area with lots of available food. I would recommend this hotel for anyone staying in the area.”

Aug 26, 2008 by Mary from Winter Springs, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was nice and the breakfast was impressive, they even had to go bags for the breakfast, nice touch.
• Nothing.

“We were very impressed with the hotel and staff. The breakfast was the nicest free breakfast we have ever had, we went from Springhill suite to a Hyatt and the suites were nicer hands down.”

Aug 13, 2008 by Sharon from Independence, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient, very clean.
• Parking area is tight and parking spots can be hard to come by at night.

“This is consistent with several Marriott smaller hotels I have stayed at.”

Aug 9, 2008 by Tony from Jackson, MO
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Continental breakfast.
• No outside pool.

“From what I seen the staff and facilities were great, but I only stayed one night though.”

Aug 1, 2008 by Trish from Greenwood, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• It appeared newly remodeled and smelled clean.
• The rooms felt very small.

“The facilities were nice, clean and well kept. The staff was very friendly. Very helpful and accommodating.”

Jul 31, 2008 by Janet from Springfield, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Free breakfast.
• Small pool.

“Very nice and clean. Nicely decorated and comfortable.”

Jul 21, 2008 by Shawn from Stoughton, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• The staff was great and bed was comfortable.
• Nothing.

“The hotel was very nice, the staff was accommodating and helpful in fixing the problem with the wireless internet. I would definitely stay here again.”

Jul 16, 2008 by Michael from Naperville, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Comfortable, clean, easy to get to.
• They ran out of donuts early.

“Finally, a hotel bed without a pillow top mattress/pad. It was a great nights sleep.”

Jul 15, 2008 by Glenn from Springfield, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[6]

• Cleanliness and the very good complimentary meals.
• A bit tricky to get to.

“Generally, it was a pleasant and positive experience !”

Jul 8, 2008 by Shelly from New Harmony, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were very comfortable, probably the best hotel beds I've slept in. I like the fact that there was a couch bed for my older children to use.
• The pool area was very small. It got crowded with just 3 families in it.

“Overall I would recommend this hotel. We had 2 queen beds and a sofa bed. With 4 children this was a blessing. Everyone had a bed. It was very clean. The staff was very helpful and friendly.”

Jun 5, 2008 by Janice from Sainte Genevieve, MO
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[5]

• Hotel was very clean.
• Concerns were not addressed by staff.

“This hotel was very clean and spacious. The swimming pool is small but efficient. The rooms were very clean and so were all the facilities. The breakfast spread in the morning was good. The only complaint I had was that our phone on our bedside table did not work. I reported it to staff that said they would look into it and call me back on the progress. They never called me back.”

May 1, 2008 by John from Kansas City, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Front desk personal were great and hotel was very clean.
• I found nothing to dislike.

“The personal and the atmosphere made our short stay very pleasant.”

May 1, 2008 by Lani from Paxton, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff were always pleasant and helpful. We felt like we were honestly welcome.
• I could not have been more pleased.

“From the front desk to housekeeping, the staff were genuinely looking out for our comfort and pleasure. All the necessary amenities were there, with the added bonus of a guest laundry- they even supplied the detergent and fabric softener! Fresh fruit available, another bonus. The breakfast bar was fabulous. Our room was spacious and even had an extra fold out couch/bed. We were very pleased with the whole experience.”

Apr 16, 2008 by Charlene from Fremont, NE
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Sofa, desk and TV area was a great useable space.
• There is no "refrigerator" only a chilled built-in chest with inadequate cooling.

“Refrigerator did not have chilling/temperature controls. My soft drinks and water were not chilled at all. I was very disappointed.”

Mar 30, 2008 by Chris from Plainfield, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Everything was very clean. Staff was helpful. Suite set-up was great for traveling with a child with early bedtime.
• The wireless internet connection was very weak.

“This was a great place for my daughter and me to stay. The rooms and facilities were very clean. The place was quiet with very little noise from the hall or other rooms. The pool was nice. Good location-just off the highway.”

Mar 18, 2008 by Gina from Lees Summit, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[7]

• Great breakfast, new modeled facility.
• None.

“Excellent stay for the 2.5 star rating.”

Mar 14, 2008 by Efrain from Escondido, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice staff and clean facility. Very efficient.
• Wish the rooms were just a little bigger.

“I would recommend this hotel for anyone looking for an affordable, clean friendly and convenient location.”

Feb 27, 2008 by John from Springfield, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Very spacious room.
• Very small pool.

“Excellent place to stay, had everything we needed, clean and comfortable, a very good value for what we spent.”

Feb 23, 2008 by Sherry from Jefferson City, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The free breakfast was great.
• Needed extra ledge or table in room and bathroom to place belongings.

“Nice, clean hotel. No dining room, but B. Donovan's was within a very short walking distance and had very good food at a good price. Free breakfast had a good selection of different foods.”

Feb 13, 2008 by Bonni from Quincy, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[8]

• Cramped room, poor lighting, fridge did not get very cool, although the engineer did have a look at it, I appreciated him trying.

“If I had a choice in the future it would not be this particular hotel. The sheets were questionable whether or not they had actually been changed when I arrived. Everybody was very friendly though, I would of liked to have been able to walk from the living room area to the bathroom without knocking into the TV stand by my bed on the way.”

Jan 28, 2008 by Kathy from Green Valley, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly ness of the staff.
• Nothing.

“The hotel desk clerk, lady, was very friendly and help full.”

Jan 20, 2008 by April from Sikeston, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Bedding, kitchen, internet, décor.
• Too many kids; hockey event.

“The lobby was clean and inviting, the room was well appointed with kitchen, desk, free internet, loveseat, and nice bedding. There was a hockey event that weekend and the breakfast room was too crowded so we went somewhere else for breakfast.”

Dec 26, 2007 by Carla from Columbia, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Breakfast bar was nice.
• Walls were a little thin.

“Overall good experience.”

Dec 12, 2007 by Becky from Poplar Bluff, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[6] • Location:[10]

• Comfortable beds.
• Young man at the desk was not very friendly.

“We really enjoyed our stay. The bed was comfortable, the room was clean, the pool and hot tub area was clean, and the breakfast was excellent.”

Nov 26, 2007 by Valerie from Fisk, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were huge and the staff went above and beyond to make it a good stay! Great breakfast!
• The exchange off of the highway to get to the hotel was inconvenient and difficult.

“We had a fantastic experience and would highly recommend staying at this hotel.”

Nov 20, 2007 by Matt from Hannibal, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[7]

• Large rooms.
• Bed was not soft.

“Renewal renovated rooms with microwave and refrigerator.”

Nov 15, 2007 by Fay from New Haven, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• Appreciated the color and decor of the room, unusual and pleasant!
• The front desk, depending on the individual, not always friendly.

“My husband and I really enjoyed our time here. The room was very nice, no negative surprises. The king size mattress was extremely comfortable. The complimentary breakfast was varied and generous. My only problem was a reaction to the smell of the furniture in the room, the new chair and sofa almost like being in a fabric store and, for want of a better word, "fumes". (Admittedly, I have allergies and it didn't bother my husband.) It would not keep us from a return visit.”

Nov 12, 2007 by Asenath from Willard, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• We loved the breakfast bar.
• We found the bed to be less than perfect.

“Overall, we were more than happy with our stay at Springhill and would love to stay there the next time we are in sty. Louis.”

Nov 11, 2007 by Norman A. from Ocoee, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Immediately. Great staff.
• Not enough drawer or closet space.

“My husband and I enjoyed our stay and enjoyed talking to the staff; they were very kind in all our requests. The hotel was clean and quiet. Except for a group of teenagers with a hockey team from Illinois who were noisy and disruptive. I call the front desk and they immediately took care of it. I would recommend this hotel to everyone.”

Nov 11, 2007 by Ronald from Elmhurst, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Roomy, clean and user friendly. Nice staff!
• Nothing disagreeable.

“Very efficient staff who answered a few directional questions I had. Clean room at 2.5 stars.”

Nov 1, 2007 by Mary from Lake Ozark, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness and décor.
• Nothing.

“Nice, clean and convenient location.”

Oct 31, 2007 by Chris from Jackson, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• When I asked them to change the bed type to 2 doubles, she was happy to do so.
• Unfamiliar with the area, it's on a circle street and somewhat difficult to reach.

“Staff was very friendly, and accommodating of our needs. Breakfast was great. Room was clean and sleep was quiet. It was a great experience. Thanks.”

Oct 17, 2007 by Rory from Champaign, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean, convenient.
• Excellent.

“We loved it. We will be back.”

Oct 10, 2007 by Phyllis from Bethlehem, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient to highways and shopping if needed staff was helpful and friendly offered an excellent breakfast.
• The room did not have a dresser to put away clothing during our stay.

“We were St. Louis for a wedding and this hotel was near my sister and was convenient to all the major highways and to shopping. The room was large enough me, my daughter and granddaughter and offered kitchen conveniences plus an indoor pool which was a hit with the granddaughter.”

Oct 10, 2007 by Kathy from Greenvalley, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Handicapped bathroom was great.
• Nothing.

“Angela took my call regarding getting a handicapped room and reserved it for my arrival. She was very kind and friendly and went out of her way to make our stay pleasant.”

Oct 4, 2007 by Christine from Quincy, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Room and bed size.
• Everything was good.

“This room was excellent, it was big and the beds were comfortable.”

Oct 3, 2007 by Debbie from Dexter, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[5]

• Clean, friendly staff, great price.
• Difficult to find.

“This is a very lovely hotel with great accommodations! Great for all types of travelers!”

Oct 2, 2007 by Larry from Austin, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean and comfortable located near freeway access and shopping area.
• Very small outside area for lounging.

“Excellent value, convenient, newly constructed with nice rooms and comfortable beds and bedding/.”

Sep 22, 2007 by Erika from Coatesville, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The hotel was clean, comfortable, and had everything we needed. The rooms are spacious and well equipped.
• The only bad thing about it was the Jacuzzi heater appeared to be broken.

“This was the best place we stayed on our trip across country. The room was clean, comfortable, and spacious. It had everything we could have needed (internet, refrigerator, microwave, television, and hairdryer). It was set up perfect with separate area for sleeping and doing work.”

Sep 18, 2007 by Pam from Des Moines, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Luxurious suite for an unbelievable price!
• Nothing!

“We were quite surprised when we arrived to find a spacious suite for an unbelievably low price! The "hot breakfast" was an unexpected bonus.”

Sep 12, 2007 by Jill M. from Edmond, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• I like the layout of the room. It allowed for my son to have his own space away from the TV.
• The pack n play provided had a bent bar that could be considered a danger.

“The hotel was prepared for me and worked with me in getting my sister a key. The facilities were all clean and in good condition. The breakfast was super, offering a nice variety of foods.”

Sep 5, 2007 by Aric from Pittsburg, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wired high-speed internet access free in room.
• Nonsmoking hotel.

“Clean. Large room. Great amenities. Recommended.”

Sep 4, 2007 by Richard from Springfield, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds and new bedding. So glad they don't use the old comforters any longer.
• Small pool.

“Very nice and convenient. Wonderful breakfast in a large clean seating area.”

Aug 16, 2007 by Roger from Cincinnati, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• Convenient location; nice bed; free high-speed Internet.
• Pool needs enlarging; no ability to run fan on A/C-cycling on and off very loud.

“This is just what you would expect at this level. It is good to have free high-speed Internet; updated rooms (beds/furnishings) are nice.”

Jul 12, 2007 by Barry from Bartlett, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Entirely smoke free!
• Room was a little dark.

“Pleased with the accommodations. The entire hotel is smoke free and it makes a big difference when compared with hotels which are not.”

Jul 10, 2007 by Terrie from East Lynne, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• The breakfast was nice and the rooms were also nice.
• I would like to have had 2 queen beds instead of 1 king bed.

“We had a pleasant stay.”

Jul 3, 2007 by Sarah from Dyersburg, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Really good for us as a family with 3 young children.
• Not too many restaurants around.

“We really liked the hotel since it had plenty of room for us being 2 adult women with 3 small children that went just to get away from the husbands and work and for the kids to enjoy a little vacation not too far away from home.”

Jun 28, 2007 by Stan from Jacksonville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Everything.
• Would like to have seen more amenities - bar, restaurant, etc.

“This is the best experience we've had. The room was great, the location was great, the staff was great. The rooms were great, the beds were wonderful. Just an over-all great weekend. I would like to have seen an elevator at the other end of the hotel, our room had an amazing view of absolutely nothing and a bar in the hotel would have been a welcomed addition. But those things are minor in comparison to the over all experience.”