User Reviews for Baymont Inn and Suites Baton Rouge

Research User Reviews for Baymont Inn and Suites Baton Rouge (1-20 of 28)

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Aug 2, 2009 by Karen from Dequincy,LA
Overall Rating: 6

• Convenient to mall, waterpark, outlet malls.
• Needs to be updated.

“For the price, this hotel was okay. Parking lot needs to be expanded.”

Jul 18, 2008 by Byron S. from Arlington, TX
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[5]

• Kitchen.
• Dirty.

“The lobby was somewhat clean but the stair case well to our room had trash everywhere and the access control doors were broken. My room had a couch covered with stains (nasty). The bed was wore out the beds spread had never been washed. The kitchen sink was not clean or the silverware.”

Jun 6, 2007 by Ulrik from Baton Rouge, LA
Overall Rating: 3
Cleanliness:[5] • Staff:[1] • Location:[9]

• Convenient to interstate 10.
• Hotel staff unfriendly and uncooperative.

“The hotel staff made check-in unpleasant. The non-smoking room smelled of cigarette smote, was dirty, and housekeeping dug through my bags while I was away.”

May 15, 2007 by Cyndi from Montz, LA
Overall Rating: 5
Cleanliness:[9] • Staff:[10] • Location:[8]

• The housekeeper was excellent, very helpful and friendly.
• Several problems with the room, things broken, and not working.

“Location was great, staff was good, the housekeeper assigned to my room was wonderful, the drain didn't have a stopper so I couldn't take a bath, and chair at the desk was broken, the ice machine was leaking on my floor. I thought the price was a little high.”

Feb 13, 2007 by Phillip from Vancleave, MS
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• The location was good; there were a lot of restaurants close by the hotel.

“Most of the reviews were negative and related to the cleanliness of the hotel. However, that wasn't the case. I found the property to be clean and comfortable. Nice 2-star hotel with friendly staff.”

Jan 4, 2007 by Connie A. from Texas City, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• We were given a roll away bed.
• The hotel allowed animals.

“The hotel clerk who checked us in said that a roll away bed cost $10 per night. We had two rooms and she didn't give us adjourning rooms. I think when more than one is rented; they should be next to each other. One of the room¿s air conditioner didn't work, so we had to move to another room. The next night the hotel clerk gave us a roll away bed free. He said there was no cost for the bed. Why did the clerk on the first night lie? Was she trying to pocket the money?”

Dec 6, 2006 by Donald from Waco, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• Nothing.
• Poor quality, very unsafe.

“I think I should get my money back. This hotel was a haven for drug dealers. The room had holes in the walls, stains on the carpet, and the bathroom was a wreck.”

Nov 22, 2006 by Julie from Stratford, CT
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[3]

• Price.
• Difficult to find, even with GPS - still listed under former name.

“OK for one night traveling. In the midst of redoing hotel since taking over Baymont. Furnishings "tired".”

Nov 20, 2006 by Guhan from Houston, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[7]

• Location.
• Bad Rooms and Bathrooms, Very Dated.

“Great Location. That's it. Everything else is bad. The restroom was not cleaned well. Had mildew on the shower curtains and rings. Horrible beds. Would avoid this place if possible.”

Nov 19, 2006 by Donna from Lake Charles, LA
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[8]

• Phyllis at the desk was very helpful and friendly, also had microwave and fridge in room.
• Room was small.

“Room was great for a quick night stay, wouldn't want to stay for long. Staff working was great; I stay at a lot of hotels and can't say I have ever met better staff!”

Oct 21, 2006 by Kenneth from Oklahoma City, OK
Overall Rating: 3
Cleanliness:[2] • Staff:[8] • Location:[9]

• Good location. Friendly staff.
• Dirty, moldy bathrooms, black mold around tub.

“Good location, fair price.”

Oct 4, 2006 by Donald from Sugar Land, TX
Overall Rating: 3
Cleanliness:[2] • Staff:[4] • Location:[4]

• After sending an email complaint to La Quinta corporate I received a call and the promise of a voucher.
• Smelled of smoke, toilet cycled constantly, stained furniture, staff could not help me order movie.

“Bad weekend to get a room late. LSU was playing in town so I paid about what I do for a 4 star in Boston. Hall and room smelled like a Phillip Morris test facility. Chair was stained as was carpet. Toilet cycled constantly due to leak. Tried to order movie in room but desk had me as a cash pay though I had left credit card and they were unable to fix problem. Room was dark.”

Sep 24, 2006 by Tim D. from Houston, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[5]

• Nothing.
• Hallway smelled like a locker room.

“Carpet in room as well as the tile in the bathroom as sticky and disgusting This hotel was not renovated after Katrina refugees stayed there. It is a converted baymont not a standard la quinta inn. I am very dissatisfied.”

Aug 11, 2006 by Joel from Westlake, LA
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[8]

• Location.
• Dirty.

“This hotel is sub par in cleanliness. I felt icky sleeping in the bed. The bathroom toilet looked dirty and the shower had mildew in it. Very disappointing.”

Jul 18, 2006 by Lori from Sulphur, LA
Overall Rating: 5
Cleanliness:[3] • Staff:[9] • Location:[8]

• Nice and helpful staff.
• Not clean.

“Whole in the wall of our bathroom that leaked water with each shower/bath. However, staff graciously moved us to another room. Rooms were a bit run down, but hotel staff was very accommodating.”

Jun 10, 2006 by Susan from Spring, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[7]

• The price of the hotel.
• Trouble with hotel giving me a non-smoking that I had already requested when I booked two months earlier.

“I thought this was a good hotel for the price. I was upset when they didn't want to give me a non-smoking room. After talking to the manager for several minutes and telling her I had an asthma child she finally agreed to give the non-smoking room.”

Jun 3, 2006 by Anthony from Overland Park, KS
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[4]

• The elevator was by the door.
• Poor quality, not very many amenities.

“The TV was broken, the pool was 200 yards away in another parking lot, the room was tiny and dirty, I called and asked about the TV and someone said they would be right up, no one ever came. I paid too much.”

May 9, 2006 by Starr from New York, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[4]

• Just fine.
• Hard to find, Sign not up.

“Because of Hurricane Katerina, Hotel rooms are ridiculously priced.”

Apr 9, 2006 by Amanda from Orangeburg, SC
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[10]

• The continental breakfast was good.
• The maid always forgot to leave clean towels.

“Good breakfast bar, except there was no fresh fruit to be found. Great location with easy access. The room always smelled musty and the loud air conditioner constantly ran in the hot Louisiana heat. Was itching to leave as soon as possible!”

Mar 9, 2006 by Kyle from Holden, LA
Overall Rating: 2
Cleanliness:[1] • Staff:[4] • Location:[10]

• Breakfast.
• Room.

“Had to change rooms due to smell and the television was not working correctly. The carpet was dirty looking and the air in my daughter's room was not cooling correctly. Was very disappointed.”

Feb 26, 2006 by Lenetra J. from Marrero, LA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[7]

• Location, staff.
• Elevator a bit small.

“Good location, reasonable price.”

Jul 30, 2005 by Ray from Selkirk, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• I like the price, the staff in general and the hotel furnishings.
• The was always full, which made it hard to find a parking space sometime.

“I come back here again and would recommend others to come.”

Jul 22, 2005 by Maria from Metairie, LA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Location
• Small and no pool

“Great location, great staff, wish there were more to this hotel, but great for what we paid.”

Jun 28, 2005 by Rose from Crowley, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The smell of the room, the Free breakfast, The PRICE
• The pool was to close to the road and interstate everyone could see.

“Check in was at 12 noon which I liked but when we got there at 11:50 we were told to come back in an hour to an hour and half. Luckily I had friends in the area we went and had lunch. We got back for 2:00 and the room was ready. The room was Very clean and smelled wonderful for a smoking room. My daughter smokes and she couldn't tell if she had a smoking room. Great Job! The breakfast the next morning was great. I didn't know about that till I checked in. They helped my expenses down. I love to eat breakfast when I am on a vacation. What a "free" treat!”

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Jun 7, 2005 by Robert from Chattanooga, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Had a fridge, which was nice with a 9 month old.
• Having to carry all of the stuff we packed up and down the elevator.

“Very convienent to downtown and the mall of LA. It was right where we wanted to be, close to the interstate but not "on top" of it.”

Jun 1, 2005 by Scott from Harvey, LA
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

• very comfortable bed
• Microwave was too small for popcorn and the turntable was missing

“All in all this hotel was very nice..I would stay there again on my next trip.”

May 24, 2005 by Samantha from Rowlett, TX
Overall Rating: 1
Cleanliness:[2] • Staff:[6] • Location:[8]

• I liked the location
• I can't understand how in the world this hotel is rated a 2*

“The first room smelled of mold and was overall not clean. I asked to be moved and was the second room didn't smell but was not up to par with being clean nor did the security lock work. Overall the property is in need of renovation and should be at best a 1* property. ”

Jan 24, 2005 by Bob from Bowie, MD
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[5]

• It had a better than expected exercise room.

“A typical older Baymount Inn. A good value for the money.”