User Reviews for Best Western Richmond Suites Hotel

Research User Reviews for Best Western Richmond Suites Hotel (1-7 of 7)

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Jun 16, 2009 by Keith from Shreveport,LA
Overall Rating: 10

• Great location.
• Ice machine didn't work.

“Great place to stay.”

Apr 16, 2009 by Sheryl from Leland, MS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Loved the suites.
• Parking was a little far from the rooms.

“I've stayed here several times and I've never had a bad experience. I plan to stay here on future trips to the area.”

Jul 16, 2008 by Jeannie from Gonzales, LA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Friendliness of the staff, the relaxed atmosphere.
• The bathrooms need No slip or rougher surfaces in the showers, my husband and me both fell.

“I really enjoyed the hotel and the staff. They were very helpful and also quiet. The hallway's kind of smelled a little, but the room was wonderful. The shower floor was very slippery and so was the Jacuzzi tub. Hard to get into and out of without falling.”

Jul 3, 2008 by Terri from Forth Worth, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The hot breakfast buffet was excellent!
• There were mini-bars in the rooms, but they were not filled.

“The hotel had easy access to the highway and nearby restaurants. I'm planning on staying there on my return trip back to my home.”

Jun 29, 2006 by Marsha from Conley, GA
Overall Rating: 4
Cleanliness:[6] • Staff:[2] • Location:[5]

• I did enjoy the convenience of having a kitchen in the room.
• The staff was inexperienced and was not customer service oriented.

“Although the room was clean, I do not feel it was worth. The furniture was outdated and some of the channels that were advertised as free were unable to be accessed. This was minimal in light of the customer service I received from the front desk clerk. When I called to make a reservation, I was informed there were no vacancies. Yet, when I went online and reserved a room I was able to with no problem. I immediately called the hotel back, and the clerk was unable to provide me with an acceptable answer as to why he informed me he had no vacancies. This one experience has soured my view of Best Westerns overall. I will not recommend these hotels to my company for possible future corporate accounts.”

May 23, 2006 by Melody from Scott, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was convenient to everywhere in the hotel you wanted to go.
• I liked everything.

“My stay was wonderful and it made it easier for business by staying at the Richmond Suites, since the meeting was there in the hotel. The beds were so comfortable and you could not hear people next door or in the hall way.”

Apr 16, 2006 by Feltus from Metairie, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel is easy to get too and parking is great.
• Could not find the ice machine on the second floor

“Recently I have stayed at this hotel and Chase Suites right down the road. Although Chase was a classier hotel with friendlier and helpful people this hotel was a good hotel. This hotel staff was very professional, where as Chase was professional but also humorous and made you feel at home more. The suites at Chase seemed to look classier with better quality bedding. The suites overall at Chase look more for the executive then just for anyone. The suites at the Best Western was nice but can't compare to Chase.”

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