User Reviews for Marriott Baton Rouge

Research User Reviews for Marriott Baton Rouge (1-20 of 32)

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Oct 29, 2009 by Virginia from Iota,LA
Overall Rating: 9

• Veru clean and comfortable.
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“I was very pleased with this hotel. Rooms were very spacious and clean.”

Jul 12, 2009 by Sandra Gottschalk from M,FL
Overall Rating: 10

• Friendly front desk, comfortable beds, clean rooms, neat in appearance.

“We arrived at the hotel late with a small child. The front desk had a great smile and told me of any thing she thought might be of interest to me and my son. Great beds! I would recommend this place to any one.”

1 of 1 people found this review helpful.

Jun 23, 2009 by Diane from Houston,TX
Overall Rating: 8

• Extremely courteous and helpful staff.
• Way too much deodorizer used in rooms!

“It is nice that hotels are going to non smoking but in some of the older hotels that used to be smoking, they tend to try and hide the smell with deodorizer. I would rather smell the smoke than the horribly strong deodorizer. This is much more damaging to me as it makes me get asthma where my throat closes up and it hurts to breath. Need to stop using so much deodorizer.”

Jun 2, 2009 by Charity from Houston,TX
Overall Rating: 5

• The view from our hotel room.
• It smelled funny.

“The hotel was okay. It was not the best quality, but it was do able. There is a stale funny odor throughout the lobby and parts of the hotel. The elevators seem very old and shaky. The jacuzzi was a green color and had bugs floating in it. The hotel room itself was clean and the view was nice. Overall, this hotel was about average.”

Dec 3, 2008 by Ernest from Helotes,TX
Overall Rating: 10

• Clean and attractive room. Professional staff.
• Nothing.

“Very nice and high quality hotel.”

1 of 1 people found this review helpful.

Aug 26, 2008 by Susan from Lacombe, LA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great bed.
• Cleaning staff talking. A little noisy in the hallway on Sunday morning.

“This is the best location in B.R. From here you can easily get to the LSU campus and downtown. It's in the corporate square business area, so no atmosphere; it's surrounded by parking areas, strip shopping and buildings, but there are several good restaurants within walking distance and many more inside 10 minutes drive. And most important, it's safe. The staff was friendly. There was a problem with the elevators being slow, but since it was the weekend I did not see this as a big problem. It was a great experience.”

1 of 1 people found this review helpful.

Aug 24, 2008 by Mark from Houston, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• The doorman and desk clerk were very nice. I got more than I was expecting. Overall good service.
• Overall the little things in maintenance needed a lot of work.

“The hotel was not the easiest to get to from the highway but it was very close. The people overall were great. There were a lot of little things that needed to be repaired. I did not like that it said the pool hours were until 11 and we planned our time accordingly and then to get kicked out at 10:15 shortly after we got in. The security guy said I told them they need to change their sign. Sounds like a lot of things not being done.”

Aug 20, 2008 by Jane from Iowa, LA
Overall Rating: 9
Cleanliness:[6] • Staff:[10] • Location:[9]

• Decorated beautifully.
• Cleanliness.

“Upon arrival, I thought the hotel was very nice. The attendant was extremely nice and helpful. Due to the late check in time, we did not have enough time to spend time at the pool because it closed fairly early. In addition, when we arrived, the bathroom looked as though someone rushed through cleaning. The shower curtain was held on by duct tape. The previous resident's room service menu was still in my room and was dirty. More time could have been spent cleaning in my opinion.”

1 of 1 people found this review helpful.

Aug 19, 2008 by James from West Monroe, LA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was nice and clean.
• PPV (pay per view) movies were 3 times higher and no free internet, even cheap hotels have free internet.

“The hotel was nice and clean, good location, friendly staff. The only downfall is the movies to buy on the TV were 3 times higher than other hotels. These are nice to keep kids occupied. I couldn't believe that they didn't give free internet.”

Aug 11, 2008 by C from Pearl, MS
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• The location of the hotel is terrific.
• It was not impressive for the price.

“The hotel was ok. It's in a great location, unless you are trying to go somewhere for lunch. Then it's impossible. I wasn't impressed with the rooms at all. They gave away the king size bed and the cafe they have in the lobby is not good at all. The staff was friendly, but I felt that the room was just ok, especially for the price. I had a friend staying in the Holiday Inn across the street and her room was much nicer.”

Feb 26, 2008 by Anita from Tupelo, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly, comfortable.
• Nothing.

“I would stay here again and again.”

Jan 18, 2008 by Paula from Farmerville, LA
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[9]

• Cleanliness and overall appearance of the room.
• The bed mattress was very hard. I did not get much sleep and woke up with sore back.

“You feel like you are in a high class hotel when entering the front door. Once I got to the room I noticed everything was very clean and looked very nice. The presentation of the bed really caught my eye. I was very satisfied with this room except for the mattress on the bed making me very sore the next morning.”

Nov 27, 2007 by Nell from Bossier City, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The rooms were very nice and the overall appearance of the hotel was very nice.
• The room rate was high.

“We were very pleased with the whole experience; I enjoyed the elegant look of the foyer. We were in town for the LSU game and if they had won then everything would have been perfect!”

Aug 28, 2007 by Ellen from Berwick, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Cleanness and friendly staff.
• There was not a problem at all.

“I really enjoyed my stay. I was extremely impressed with the cleanliness of the hotel and the friend staff  I feel this has been the nicest place with the friendless people I have ever stayed in my life.”

May 10, 2007 by Jim from Hattiesburg, MS
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location and friendly staff make for a great visit to baton rouge.
• The swivel chair in the room was dusty.

“I have stayed at the baton rouge Marriott many times. This Marriott is my first choice when visiting baton rouge. The staff members are friendly and extremely accommodating. The breakfast dining is excellent.”

Apr 12, 2007 by Shelia from Atlanta
Overall Rating: 2
Cleanliness:[4] • Staff:[8] • Location:[8]

• The staff was nice.
• No customer service by Marriott corporate offices.

“Most of the staff at this hotel was very pleasant. The place is a bit old, but it is not bad. My problem is that the staff kept a faulty elevator working. Actually, there were problems with the bathroom and the elevators my entire stay. The biggest problem is that after leaving I can not get service from customer service. The local Baton Rouge Marriott sends you to corporate and they do not seem interested in resolving customer problems. Perhaps it is better to book with smaller hotels that can resolve problems on their own and cannot hide behind a large corporation. When people realize they cannot resolve a problem and stop staying at the Marriott, maybe they will get back to treating their customers like humans like they did in the good old days.”

Oct 25, 2006 by Barry from League City, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• The room itself and bed was very nice and comfortable.
• We were in Room 708 and the bathroom was extremely small; counters low.

“For the amount of money paid, expected a luxury room and bathroom. The bathroom was extremely small from size, tub and counters.”

May 26, 2006 by Duke from Lafayette, LA
Overall Rating: 0
Cleanliness:[10] • Staff:[5] • Location:[10]

• The hotel is very clean and rooms are big.
• Very expensive, staff not too accommodating to minorities like us

“I liked the experience in general although they need to improve in the area of customer relations. I am Asian and I did not feel like I was treated in the same way they treated the businessmen and the rich looking.”

Aug 23, 2005 by Anita from Lafayette, LA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• very clean ,and the rooms had a fresh smell and not a smoke smell.
• didnt have hot water when it was time to take a bath

“would stay again”

Aug 17, 2005 by Nancy from Waco, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The overall facility was very nice. I used the pool and fitness center and both met my expectations. The room was comfortable and clean.
• For some reason we did not have hot water on the 2nd day of our stay, and I had to pay for internet access in my room. Boo!.

“Enjoyed my overall experience and hope to stay again in the future.”

Aug 3, 2005 by Martina from Spring, TX
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[7]

• The toilet was broken and so was the exhaust fan

“The hotel was nice but having a broken toilet really put a damper on things. This is one area which needs to be addressed and put on prioity since it needs to be comfortable being away from home.”

Jul 30, 2005 by Alice from Mobile, AL
Overall Rating: 5
Cleanliness:[7] • Staff:[10] • Location:[8]

• The staff was friendly and respectful. The hotel was close to dining, shopping, etc.
• It was not luxurious as most 3 star hotels. the room was average. NO view

“There was a fire alarm at 1am and the entire hotel was forced to evacuate. The alarms were frightening and we ended up sitting on the curb for an hour in our pajamas. It was set off by some of the loud partiers that were all over the hotel. There was no apology for the interruption and we did not get the sleep we deserved.”

Jul 6, 2005 by Sheila from San Diego, CA
Overall Rating: 7
Cleanliness:[5] • Staff:[7] • Location:[8]

• Beautiful lobby, good location
• Room was less than clean, especially bathroom.

“Well located off Interstate 10, this is a nice Marriott with all the usual features. Very attractive lobby, bar and restaurant. I didn't eat there, but the menu looked good. Room was nice but the bathroom was less than clean. Also grubby lamps, clock radio, all the furnishings needed attention. They need to step up their housekeeping but overall a good experience.”

Jun 22, 2005 by Lillian from Metairie, LA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Very pretty lobby and bar, pretty rooms except for the carpets.
• Carpet in room is very old & stained looking. Bathrooms very small.

“The front desk staff was very nice and helpful. The lobby is very, very pretty, and the hotel bar is very attractive. We had brunch in the restaurant, but the service that day was pretty iffy. It seems like they were all having a bad day or short-handed. The rooms are nice, but the bathrooms are very small for a three star hotel. The carpets in the rooms are old. My family had three rooms, and I saw 2 of the 3. The carpet in both rooms was very much in need of replacing.”

Jun 8, 2005 by William from Thibodaux, LA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• price was right
• pool closed

“Great location. Comfortable and clean rooms for the price.”

Jun 2, 2005 by Rich from Casselberry, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• This hotel was very nice and the staff were very helpful.

“Everyone at this hotel went above and beyond to make our stay a pleasureable one.”

May 12, 2005 by Joanna from Bossier City, LA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The convenient location and the workout room and water to drink there.
• There was no complimentary breakfast served.

“We had a pleasant stay.”

May 5, 2005 by Joshua from Lynchburg, VA
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[10]

• Good location, helpful staff, useful services
• Non-included internet service - too pricey

“The location, nightly rate, and staff were all great. For the level of hotel and price paid, I anticipated high speed internet to be included. The 9.99 daily cost was not warranted in relation to the price of the hotel.”

Apr 19, 2005 by Gianna from Biloxi, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location to LSU

“Friendly staff, clean room, good location, nice lobby bar.”

Mar 3, 2005 by Maureen from Forney, TX
Overall Rating: 3
Cleanliness:[4] • Staff:[8] • Location:[8]

• The location and the bed
• Very dirty room vents, no hot water.. was fixed after complaint

“An older property; should be remodeled. Staff was pleasant but poor cleaning standards in place.”

1 of 1 people found this review helpful.

Feb 15, 2005 by Billy from San Antonio, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean and comfortable.
• Showerhead could have sprayed better.

“Nice place and I would highly recommend.”

Nov 30, 2004 by Wilfred C. from Houston
Overall Rating: 8

“I have stayed at the Baton Rouge Marriott before and like always, service was excellent. The rooms are extremely clean and comfortable. I would recommend this hotel to my friends and family going out of town.”