User Reviews for Embassy Suites Hotel Baton Rouge

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Jul 2, 2008 by Rhonda from Marble Falls, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Very attractive inside; breakfast included was a big plus; indoor swimming pool was great.
• Elevators were slow.

“Location was convenient; very comfortable and friendly hotel.”

Mar 11, 2008 by Lucy from Monroe, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very attractive indoor space.
• You could hear interstate traffic.

“Very nice hotel. Room was spacious. Excellent breakfast. Overall, pleasant experience.”

Feb 23, 2008 by Ryan from baton rouge
Overall Rating: 1
Cleanliness:[5] • Staff:[4] • Location:[8]

• The lobby.
• Everything else.

“Oh man, do not go to this hotel! First of all, I got there, and waited forever for the elevators to go up. Me and my wife went through 3 rooms. The first reeked of smoke, and it was a non-smoking room. The second had a Leakey pipe, and that was disgusting. Finally, People were partying, and when we called the office, they disregarded it for child's play. What is that? We played so much, and we demanded a refund, They put it aside, saying "There is a time locked safe, we cannot make a direct transaction with you." This was the worst treatment ever, from a Hilton Hotel.”

Feb 21, 2008 by Nikki from Brockton, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The separate vanity in the bathroom and that it was a 2 room suite.
• There was limited parking at the hotel.

“We were pleasantly surprised with our hotel. The interior was gorgeous and I loved how the rooms were spaced along an open corridor around the hotels Atrium Area. The room was really nice, the bed so comfortable and huge, and there was a balcony off of the bedroom, as well as a bar in the room. We were both very happy with the room, and wish that we were able to stay even longer.”

Feb 13, 2008 by Joell from Ridgeland, MS
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[9]

• Location was convenient.
• Noisy from auto traffic on 2 sides of the building.

“The hotel was easy to get to right off the Interstate. The non-smoking room smelled heavily of smoke, leaving the scent in my clothing. The breakfast was more than enough. The omelets were huge and very greasy. One of the elevators continued to open up maybe 10 times before it went to the next floor. Taking the stairs did not help. The stairs did not lead to the first floor, but to the outside of the hotel. The staff was helpful for directions. There were dozens of children there for a swim meet. The breakfast area was kept amazingly clean by an excellent cleanup staff person.”

Jan 23, 2008 by Melanie from Opelousas, LA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Atmosphere was nice. Breakfast convenient and good. Room was spacious.
• Kids partying in the lobby late at night kept me and baby up/ complaint to front desk helped but the noise echoed into living room until they left.

“I really liked the atrium. I think I would have enjoyed the stay more if I didn't have a small child. The breakfast was good. Overall I thought the stay was pretty good. I think I probably got my money's worth.”

Nov 8, 2007 by Tasha from Terry, MS
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[8]

• Rooms friendliness and breakfast.
• Nothing.

“The hotel was very nice, pretty, clean, etc.”

Aug 26, 2007 by Ashley from Kansas City, MO
Overall Rating: 2
Cleanliness:[3] • Staff:[8] • Location:[8]

• Atrium and lobby were pretty.
• Needs renovation. Every room has a problem.

“The lobby and atrium are beautiful. That's where it ends with this hotel. The 1st room we checked into had a leaking pipe above the shower that dripped dirty water into the tub leaving a yellow stain running to the drain. We requested a 2nd room. This room's sliding glass door was broken, leaving an inch wide gap letting the weather and noise in from outside. That room was right above the AC units so it was exceptionally noisy. The ironing boards are dirty, stained and the one in the 2nd bedroom was broken and I could not even use it. Had to request another one from room service. The TV made a high-pitched buzzing noise and we could not stand to watch it for even 30 minutes. When we took a shower it set off the fire alarm in our room twice. We called the front desk and they said the alarm would go off when the steam cleared. We checked out right after that. We had booked our stay a month in advance. We checked out after the first night and wanted our money back for the 2nd night since we were not staying there. After arguing with staff for almost an hour and a half we left with no refund and a "promise" we would get a check in the mail in a week, but they couldn't tell us how much for. Also, the hot tub in the pool area was not in service and the elevators take forever. It was a horrible experience and I would not recommend this hotel to anyone. The staff was nice though.”

Jul 14, 2007 by Willie Gaudin from Breaux Bridge La
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The suites decor is very tasteful.
• The breakfast was cold when it arrived and didn't get all ordered.

“Very nice setting over all reception/check in/check out. Atrium is relaxing and very well designed. Suites are very well maintained. Staff is there to please. Overall stay, there was very accommodating and nice.”

Jun 6, 2005 by Susan from Winter Springs, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful Breakfast & Happy Hour. Loved the Sitting Areas
• Underage guests checking in after 1:00AM and not moving their vehicle from main doorway area.

“We loved the hotel. We will definitely go again to other Embasy Suites. Was like a home away from home.”

4 of 4 people found this review helpful.