User Reviews for Sheraton Baton Rouge Convention Center Hotel

Research User Reviews for Sheraton Baton Rouge Convention Center Hotel (1-20 of 35)

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Oct 23, 2009 by Margie from Mercer Island,WA
Overall Rating: 2

• The entry was appealing. Liked having free parking as a guest there.
• I had a gift from a friend delivered and some of the food was stolen out of it.

“Sadly, I was very disappointed in the quality of room.”

Oct 8, 2009 by Robert from Combine,TX
Overall Rating: 6

• Good response from the staff concerning room problems.
• Air conditioning not working in room.

“The staff was very helpful.”

Sep 23, 2009 by Amanda from Pineville,LA
Overall Rating: 10

• Very friendly staff and location is great!

“Everyone was very friendly. I like the convenient location. I enjoyed being able to go to the coffee stand easily.”

Jul 13, 2009 by Susan from Saint Joseph,MO
Overall Rating: 10

• Location.
• Crowded.

“The hotel was nice, parking convenient, hotel staff very nice and location very good.”

Jun 26, 2009 by Perry from Chandler,AZ
Overall Rating: 3

• Cheap.
• Food
  in all restaurants.

“If you like staying in a rough part of town and in a rough neighborhood, this is the hotel for you. Would not recommend or stay in this hotel again.”

May 24, 2008 by Victor from Memphis, TN
Overall Rating: 3
Cleanliness:[9] • Staff:[9] • Location:[10]

• The look and feel of the place was excellent.
• It did not have soap or a well supported shower curtain.

“The only problems were ones that seem to be the maids fault.”

Jan 9, 2008 by Kevin from Milwaukee, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• It is definitely one of the nicer hotels in Baton Rouge.
• Despite the marketing of the hotel, it isn't quite as flashy and fancy as billed.

“The hotel is nice, but I don't think it is quite a four-star. I would stay here again, especially considering how nice it is next to its competition. I would stay here again, but my expectations would be tempered.”

Jan 8, 2008 by James from Newtown, PA
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[2]

• Lobby was pleasant.
• Room was barely acceptable.

“The room and restaurant were barely acceptable and lacking ambiance. I would not care to return there. The casino atmosphere was disappointing at best. There was no beauty salon--important during our holiday travels.”

Dec 16, 2007 by Shawn W. from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• I liked the staff downstairs.
• Low floor near street was kind of loud in the a.m.

“I really liked my stay here. The rooms were nice. Very comparable with a 3 star hotel. Location Downtown was walking distance to some interesting historical sites and connected to a casino. The breakfast buffet was plentiful and the atmosphere in the huge atrium was nice. What stood out most to me were the employees. Everyone went out of their way to say hello! And have a nice day! If you stay there use the valet's the parking kind of s and nobody works harder than those guys. In my 3 day stay there were a few valets that were working 16 hour days and they were still the nicest as can be. Upon checkout one of the guys came up and shook my hand and told me to have a nice trip and a merry Christmas. I dont know to me the people made the trip nice. The fresh fruit in the fitness center was a nice touch I feel too.”

Oct 27, 2007 by A from Edmond, OK
Overall Rating: 3
Cleanliness:[2] • Staff:[7] • Location:[7]

• Location.
• Cleanliness and condition of the hotel and room.

“Would not recommend this hotel to anyone.”

Oct 21, 2007 by Kim from Mobile, AL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Great staff & location, river walk is great. Will be charming when renovation is complete.

“Hotel is fine. Price should be less due to renovations.”

Oct 15, 2007 by Ivy K. from Dallas, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Location.
• Very unorganized; redoing restaurant with limited selections.

“Mediocre hotel adjacent to casino in Baton Rouge. Restaurant quality seems to be the downfall of Sheraton properties.”

Sep 14, 2007 by Rob from Metairie, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Friendly staff.
• Treadmills need to be replaced.

“Every thing was excellent except for the fitness room. The treadmills need to be replaced!”

Sep 4, 2007 by Dave from Manchester, NH
Overall Rating: 2
Cleanliness:[8] • Staff:[3] • Location:[10]

• The valet parking was great. The employees were great.
• Food was terrible, the business center very poor and service sub par.

“Awful from top to bottom. The food was worst - overpriced and poor tasting. I could not operate my laptop to print out documents for a meeting because 1) the wireless did not work. 2) They did not have a cord to connect. The business center has 1 computer with a poor internet connection. I will never stay there again.”

Dec 15, 2006 by Barbie from Bellaire, TX
Overall Rating: 6
Cleanliness:[9] • Staff:[1] • Location:[9]

• The bed.
• No cash accepted!

“It was not in than area good for business and new establishments such as college drive. Parking is difficult. Most hotels charge over the amount room regular rate but I guess they are usually educated somewhat! Then they told me I had to charge my credit card because they could not take cash for my amentias and all. What if I did not have funds on my credit card?”

0 of 1 people found this review helpful.

Sep 27, 2006 by Christine from Lake Charles, LA
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[7]

• I liked the decor of lobby, atrium.
• Lack of response to disappointments.

“The coffee pot was broken and dirty. Dirty dishes were in my room upon check in. A loud metal sounding noise was heard constantly during my stay. Quality and size of room and especially bathroom was very disappointing. If my room was not already paid I would have immediately checked out the first day.”

Sep 6, 2006 by Jacob from Ponchatoula, LA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very personable staff and nice room.
• Could hear the persons in the next room that were being very loud.

“We enjoyed our stay and had a great time.”

Jul 5, 2006 by Jeff from Garland, TX
Overall Rating: 7
Cleanliness:[5] • Staff:[6] • Location:[5]

• Free wireless Internet
• Bathroom was never cleaned and floor was never vacuumed.

“Nice hotel for the price.”

Jun 25, 2006 by John from Greenwell Springs, LA
Overall Rating: 2
Cleanliness:[3] • Staff:[1] • Location:[3]

• nothing.
• Service and people.

“Poor customer service, rude guest, and one shift manager approve extended stay while another shift manager said there was no way.”

Jun 14, 2006 by Rachel from Kathleen, GA
Overall Rating: 3
Cleanliness:[7] • Staff:[2] • Location:[8]

• Quick check out.
• Customer service needs improvement!

“This hotel was beautiful in the pictures but was seriously lacking in customer service. The pool was great but the other patrons in the pool were not. Also, the parking is less than safe--for the cars and those leaving them and walking to the hotel. There is NO security!”

Jun 13, 2006 by Andrew from Baton Rouge, LA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Great location.
• Not updated. The rooms could use a remodeling.

“Not the most updated. The molding could have been painted, the bathrooms improved, etc.”

Mar 22, 2006 by Chad from Carencro, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The hotel staff was very friendly and helpful. They seemed sincerely eager to help with extras.
• I really have nothing negative to say.

“The hotel staff was very professional. When my wife and I arrived, we were greeted at our vehicle immediately and asked if we needed help with our luggage. We were also offered directions to Ruth's Chris Steakhouse after we told Reggie, the bellman, that we were going out to eat. When I told Reggie that I wanted to go up to my room to put the luggage there and come back down to go out, Reggie parked our vehicle nearby so that it would be readily available when we returned. The service that my wife and I received was nothing but outstanding. When I go on another trip to Baton Rouge, or any city, I will definitely stay at the Sheraton.”

1 of 1 people found this review helpful.

Jan 7, 2006 by Alan from Tallahassee, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• It was convenient.
• It did not have a restroom in the lobby.

“This hotel is nice. It has an attached casino and an outside pool.”

Jan 4, 2006 by Sherry from Waggaman, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Extremely courteous staff. Very friendly employees.
• Other than not being able to choose a king sized bed, nothing.

“The hotel was great. Considering that Baton Rouge isn't one of the friendliest cities, every employee encounter was a pleasant one. Would love to get lucky enough to be able to stay there again.”

Jan 2, 2006 by Sonita from Fort Polk, LA
Overall Rating: 5
Cleanliness:[9] • Staff:[5] • Location:[9]

• It was in a good location for tours.
• Advertised something but did not have it. I got a room that did not provided any thing that my kid need, such as TV channels and space.

“Great hotel if you plan to go out and party in the down town area, but not for family activities.”

Dec 23, 2005 by Jeff from Houston, TX
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• The bed.
• Could not help in finding batteries for sleep aid device.

“Is next to Casino so would not recommend for families. Nice, clean rooms.”

Aug 25, 2005 by Sandy from Winnsboro, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• very clean, ladi back atmosphere, professional service
• wasn't anything I did not like

“The hotel was great. The rooms were nice, beds were comfortable, pillows were so soft. The lobby was very pretty and clean. The staff was very helpful and friendly. I enjoyed my stay.”

Aug 24, 2005 by James from Houston, TX
Overall Rating: 1
Cleanliness:[2] • Staff:[7] • Location:[4]

• The carpet was stained in many places

“The hotel rooms were dirty and outdated.”

Aug 15, 2005 by Alceide from Dripping Springs, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very nice staff, very clean.

“Very nice staff. Area attractions in walking distance. LSU campus is a 5 minute drive.”

Aug 8, 2005 by Madaline from Ferriday, LA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Excellent restaurants and staff

“Excellent location for business with the court system or for the casino.”

Aug 8, 2005 by Janice from Alexandria, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[9]

• Location was nice.
• Check in clerk, was not kind or welcoming.

“The emphasis on gambling and promotion of the casino has increased greatly since I stayed at this property 2 years ago. It was disappointing.”

Jul 31, 2005 by Alceide from Dripping Springs, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very nice staff, clean rooms, super location.
• Self-parking did not seem very secure.

“Super location with easy access to downtown Baton Rouge, the state capital, the LSU campus, and the riverside attractions. Very nice staff that goes out of their way to greet you warmly. Very clean and comfortable rooms.”

Jul 31, 2005 by Tanya from Lake Charles, LA
Overall Rating: 3
Cleanliness:[5] • Staff:[4] • Location:[4]

• The bed was comfortable.
• The carpet was wet from the a/c. The door was unlocked when we arrived.

“I don't like this hotel. I have LOVED all other hotels that I have stayed in. But i just DON'T like this Sheraton in Baton Rouge. I found the location inconvenient and I don't like the way they run things.”

0 of 1 people found this review helpful.

Jul 25, 2005 by Nikki from Irving, TX
Overall Rating: 1
Cleanliness:[6] • Staff:[4] • Location:[9]

• The food was terrible. We arrived at 9pm with 4 hungry kids, expecting a buffet only to find it was not open until 10 like we were told.

“We had a non-smoking room, but the bed spreads were full of cigarette burns. That grossed me out. The food the two times we ate there, dinner and breakfast was not to my standards. I had to leave the table at dinner it was so bad.”

May 31, 2005 by Stephen from Shreveport, LA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Connected to Catfish Town and close to the River Center and River Front amenities, including casino.
• Difficult to get to and parking problems.

“Hotel was well located and high quality facility very well maintained and staffed.”