User Reviews for Sheraton Baton Rouge Convention Center Hotel

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Jun 14, 2006 by Rachel from Kathleen, GA
Overall Rating: 3
Cleanliness:[7] • Staff:[2] • Location:[8]

• Quick check out.
• Customer service needs improvement!

“This hotel was beautiful in the pictures but was seriously lacking in customer service. The pool was great but the other patrons in the pool were not. Also, the parking is less than safe--for the cars and those leaving them and walking to the hotel. There is NO security!”

Jun 13, 2006 by Andrew from Baton Rouge, LA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Great location.
• Not updated. The rooms could use a remodeling.

“Not the most updated. The molding could have been painted, the bathrooms improved, etc.”

Mar 22, 2006 by Chad from Carencro, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The hotel staff was very friendly and helpful. They seemed sincerely eager to help with extras.
• I really have nothing negative to say.

“The hotel staff was very professional. When my wife and I arrived, we were greeted at our vehicle immediately and asked if we needed help with our luggage. We were also offered directions to Ruth's Chris Steakhouse after we told Reggie, the bellman, that we were going out to eat. When I told Reggie that I wanted to go up to my room to put the luggage there and come back down to go out, Reggie parked our vehicle nearby so that it would be readily available when we returned. The service that my wife and I received was nothing but outstanding. When I go on another trip to Baton Rouge, or any city, I will definitely stay at the Sheraton.”

1 of 1 people found this review helpful.

Jan 7, 2006 by Alan from Tallahassee, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• It was convenient.
• It did not have a restroom in the lobby.

“This hotel is nice. It has an attached casino and an outside pool.”

Jan 4, 2006 by Sherry from Waggaman, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Extremely courteous staff. Very friendly employees.
• Other than not being able to choose a king sized bed, nothing.

“The hotel was great. Considering that Baton Rouge isn't one of the friendliest cities, every employee encounter was a pleasant one. Would love to get lucky enough to be able to stay there again.”

Jan 2, 2006 by Sonita from Fort Polk, LA
Overall Rating: 5
Cleanliness:[9] • Staff:[5] • Location:[9]

• It was in a good location for tours.
• Advertised something but did not have it. I got a room that did not provided any thing that my kid need, such as TV channels and space.

“Great hotel if you plan to go out and party in the down town area, but not for family activities.”

Dec 23, 2005 by Jeff from Houston, TX
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• The bed.
• Could not help in finding batteries for sleep aid device.

“Is next to Casino so would not recommend for families. Nice, clean rooms.”

Aug 25, 2005 by Sandy from Winnsboro, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• very clean, ladi back atmosphere, professional service
• wasn't anything I did not like

“The hotel was great. The rooms were nice, beds were comfortable, pillows were so soft. The lobby was very pretty and clean. The staff was very helpful and friendly. I enjoyed my stay.”

Aug 24, 2005 by James from Houston, TX
Overall Rating: 1
Cleanliness:[2] • Staff:[7] • Location:[4]

• The carpet was stained in many places

“The hotel rooms were dirty and outdated.”

Aug 15, 2005 by Alceide from Dripping Springs, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very nice staff, very clean.

“Very nice staff. Area attractions in walking distance. LSU campus is a 5 minute drive.”

Aug 8, 2005 by Madaline from Ferriday, LA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Excellent restaurants and staff

“Excellent location for business with the court system or for the casino.”

Aug 8, 2005 by Janice from Alexandria, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[9]

• Location was nice.
• Check in clerk, was not kind or welcoming.

“The emphasis on gambling and promotion of the casino has increased greatly since I stayed at this property 2 years ago. It was disappointing.”

Jul 31, 2005 by Alceide from Dripping Springs, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very nice staff, clean rooms, super location.
• Self-parking did not seem very secure.

“Super location with easy access to downtown Baton Rouge, the state capital, the LSU campus, and the riverside attractions. Very nice staff that goes out of their way to greet you warmly. Very clean and comfortable rooms.”

Jul 31, 2005 by Tanya from Lake Charles, LA
Overall Rating: 3
Cleanliness:[5] • Staff:[4] • Location:[4]

• The bed was comfortable.
• The carpet was wet from the a/c. The door was unlocked when we arrived.

“I don't like this hotel. I have LOVED all other hotels that I have stayed in. But i just DON'T like this Sheraton in Baton Rouge. I found the location inconvenient and I don't like the way they run things.”

0 of 1 people found this review helpful.

Jul 25, 2005 by Nikki from Irving, TX
Overall Rating: 1
Cleanliness:[6] • Staff:[4] • Location:[9]

• The food was terrible. We arrived at 9pm with 4 hungry kids, expecting a buffet only to find it was not open until 10 like we were told.

“We had a non-smoking room, but the bed spreads were full of cigarette burns. That grossed me out. The food the two times we ate there, dinner and breakfast was not to my standards. I had to leave the table at dinner it was so bad.”

May 31, 2005 by Stephen from Shreveport, LA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Connected to Catfish Town and close to the River Center and River Front amenities, including casino.
• Difficult to get to and parking problems.

“Hotel was well located and high quality facility very well maintained and staffed.”