User Reviews for Sheraton Iowa City

Research User Reviews for Sheraton Iowa City (1-20 of 218)

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Dec 2, 2009 by Dan from Antioch,IL
Overall Rating: 9

• Excellent location - the updated rooms and interior were well done. The elevator is still not fixed -so waits can be long.
• The parking garage is a pain - they try to double charge for space!

“The rooms are completely updated and nice. The bathroom is very small for two people. Only one operating elevator meant we waited several minutes every time we used it. The parking garage next door is expensive $10.50 per night and tried to double charge us.”

Nov 17, 2009 by Todd from Des Moines,IA
Overall Rating: 8

• The room was very clean.
• Parking was
  no deal!

“Room was clean and large. No fan in the bathroom so steam was an issue. No fan on air conditioner so cheesy-music and noise from pool area could be heard well after bed time. To help the kind staff brought up a portable fan but it was old and falling apart with no knob and rattled all night!”

Sep 28, 2009 by Keith from Moline,IL
Overall Rating: 8

• Bed was comfortable.
• 4th floor room under bar could hear music from bar when trying to get to slept. Bedspread had stain on underside.

“Good hotel for the price had a hard time falling asleep due to music from bar under room not blaring but enough to make it hard to slept.”

Sep 3, 2009 by David from Pekin,IL
Overall Rating: 7

• Close to where I needed ot be
• Service was nice byt not very helpful

“OK, but overall diappointed with the overall stay. I have had better service from this hotel before.”

Aug 26, 2009 by Julie from St Louis Park,MN
Overall Rating: 10

• Room newly renovated.
• Construction in lobby.

“They have recently renovated the hotel. All of the rooms are modern with new furniture and interior design. They are still working on the lobby and only one of the elevators was operating, but the room was awesome and staff was friendly.”

Jul 26, 2009 by James from Warsaw,IN
Overall Rating: 10

• Great views.
• Too much parking charges.

“Get free parking.”

Jul 7, 2009 by Ken from Great Falls,VA
Overall Rating: 9

• Renovated rooms are excellent, great attention to detail.
• The ongoing renovation of the public spaces.

“Friendly and efficient staff made a great first impression. The offer of some amenities to make up for the ongoing renovation was much appreciated. The new furniture reminded me of the Streeterville Sheraton on the lakefront in Chicago - nice bed, bed linens, flat panel TV and the thoughtful electronic connections for a laptop. Great location in the heart of downtown Iowa City. Walls a little thin so that hallway chatter can be heard and bothersome later in the evening.”

Jul 4, 2009 by Dave from Germantown,WI
Overall Rating: 10

• Close to down town.
• Under construction work.

“When finished this will be a great hotel!”

Jul 3, 2009 by sarah from Highlands Ranch,CO
Overall Rating: 8

• The bed linens were beautiful and the bathroom and fixtures.
• The elevators were not working well and we were on the 6th floor. One was shut own completely. The other intermittantly.

“We were upset that the pool was under construction. As a family traveling with children we would have liked to know this and it was not documented on their website. We rely on the pool to wear out the kids and help them sleep in a strange environment. Also there was a charge for parking we thought should have been waved in compensation for the many construction inconveniences.”

Jun 28, 2009 by Judy from Burlington,IA
Overall Rating: 10

• Location and recently updated room.
• Under construction, so the entrance was hard to find.

“Very nice, great location to downtown Iowa City. Under construction made the entrance hard to find but will be even better when the work is done. I would love to stay there again.”

Jun 19, 2009 by Janette from Milford,IA
Overall Rating: 9

• How close it is to the U of I campus, very convenient!
• Not very green, the housekeepers take the towels everyday, even if you hang them up to indicate you want to use them again.

“It is a very comfortable place to stay and the convenience (close to the ped mall and the U of Iowa campus) is unmatched in Iowa City. It's our preferred place to stay when we're in town!”

Jun 14, 2009 by Merlyn from Ames,IA
Overall Rating: 9

• Clean and friendly.
• Parking.

“Friendly, clean and helpful.”

Jun 12, 2009 by Elissa from Alexandria,VA
Overall Rating: 7

• Good location, central to all local attractions.
• Renovations in progress, dust and dirt flying.

“Nice experience, but the in-process renovations tainted my stay. Front desk clerk first stuck me in a dusty and musty room right across from the area under renovation, complete with loud power tools. I had to complain in order to be re-assigned to a room on an unaffected floor.”

May 7, 2009 by Rick from Norton,KS
Overall Rating: 5

• The restaurant was good.
• The location was off the highway; $10 to park.

“The Sheraton Iowa City is right downtown, which is not necessarily great for automobile travelers. The room we stayed in was neat but small. We were in a king room and there was no sofa sleeper in the room. The pool, while clean, was cold. The place had a rundown feel to it, but in fairness, they are undergoing renovation. While billed as a 3.5 star hotel, I've stayed in far better 2 and 2.5 star hotels. Because of the construction, they offered two free buffet breakfasts, which was nice. Parking was $10 in the city garage. One could park on the street, but the neighborhood did not seem conducive to leaving the car out all night.”

May 7, 2009 by Julie from Iowa City,IA
Overall Rating: 10

• The new pillow top beds were extremely comfortable and luxurious.
• The breakfast was cleaned up right after we sat down, limiting our choice for seconds.

“The Sheraton Iowa City is undergoing renovations, so there was noise outside. However, we got a new room and it was excellent. The most comfortable bed I have ever slept in, nice spa products in the bathroom, a good breakfast in the upper-level room category.”

Apr 22, 2009 by Joel from Rocklin,CA
Overall Rating: 1

• Location.
• Under remodel, pool was ice cold, no sauna and no whirl pool. Need two beds not one, no internet in my room.

“Great location, but never stay there again.”

Mar 17, 2009 by Cathy from Morton,IL
Overall Rating: 10

• Location and convenience of parking.

“My daughter were comfortable and treated very respectfully. Room was clean and quiet. Would stay there again.”

Dec 24, 2008 by Cathy from Adel,IA
Overall Rating: 8

• Excellent downtown Iowa city location with easy access to shops, dining, theater.
• Thin walls, could hear conversations in next room.

“Liked everything about this hotel except loud neighbors. This is a college town so they have a quiet hours statement you sign when you check in. When the neighbors got loud the front desk promised to address it immediately, and I believe they did, but the walls are a bit thin.”

Dec 16, 2008 by Michael from Champaign,IL
Overall Rating: 9

• Great location.
• Charge for Wi-Fi use is pathetic.
  

“Great location but should consider offering free Wi-Fi.”

Nov 17, 2008 by Donna from Omaha,NE
Overall Rating: 9

• Room and lobby very nice.
• Most staff helpful, but not all.

“In general was excellent. Food at the Luncheon the first day could have been better. Chile very Spicy for a group. The luncheon the 2nd day was only fair.”

Nov 10, 2008 by Doug from Milwaukee,WI
Overall Rating: 8

• Health club, location, friendly front desk staff (Charlie).
• Pool area - poor drainage, standing water. hallways smelled musty.

“Great location in downtown iowa city. Rooms nice, bathrooms very small. comfortable beds. Front desk staff friendly and professional.”

Oct 16, 2008 by Tom
Overall Rating: 7

• The location was excellent. Everything we were there to see and do were within walking distance.
• The additional charges for internet connection and parking.

“My daughter and I were in Iowa City for a Hawkeye Day visit at the University of Iowa. The hotel could not have been in a better location for this visit. We were not only able to walk to the University Campus and the downtown area attractions, but we were right in the heart of things. Nice city, great university. Go Hawks!”

Oct 13, 2008 by Jamie
Overall Rating: 7

• The hotel is downtown, close to everything!
• Charged $10 per day to park.

“The hotel is nice, but shows it's age a bit. It could use some updating, but the rooms were clean enough. Located right on the pedestrian mall very close to campus so there are lots of bars and restaurants withing walking distance. The hotel lobby is small. There's not a lot of space to hang out. Classification of this Hotel is 4-Stars, but I think it's more of a 3.5. I didn't try the restuarant (which really isn't in the hotel, more like next door), but I did like many of the restauants in the area.”

Sep 19, 2008 by Vernon
Overall Rating: 8

• Fast easy check in/out.
• Paying for parking.

“Good quality 3 star hotel; clean, comfortable, and convenient if you are doing anything at the university or hospital. The only unfortunate thing about this place is that you have to pay an additional $10 a night
fee for parking.”

Sep 8, 2008 by Vernon from Des Moines, IA
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[9]

• Convenient location, accessable to many dinning choices.
• Stucco above the tub was falling apart, general maintenance not the best.

“Wonderful staff, great location, good amenities. The maintenance was a little poor since the ceiling was coming apart a little and the wall paper separating a little. Nice TV, however no WiFi access.”

Sep 3, 2008 by Shannan
Overall Rating: 9

“The first room I was given smelled of cigar smoke (this is a non-smoking room) I went back to the front desk & they change room no questions asked.”

Sep 2, 2008 by Linda
Overall Rating: 7

• Expensive parking, breakfast was pricey for quality.

“We like the hotel. We don't like the parking and breakfast. Breakfast was listed as an amenity, but cost us $30 for two. The parking deck is $10 per day.”

Sep 2, 2008 by Kyle from Olive Branch, MS
Overall Rating: 1
Cleanliness:[7] • Staff:[3] • Location:[9]

• I only stayed one night, that is the only positive thing about the hotel.
• It is a party destination. Could not sleep due to noise in hallways. The curtains in the room did not close all the way.

“Terrible language - while unloading the car, in the lobby and in the halls on my floor. The curtains in the room did not close all the way. An 18 inch gap, not just small gaps where a little light would get through. The light in the room was like it was noon. Street lights and the lights from downtown Iowa City. The hotel offered no solution.”

Aug 29, 2008 by Shelley from Clear Lake, IA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and great staff.
• The bed gave me a back hurt.

“Other than the bed was uncomfortable and made my back hurt - everything else was great and I would recommend it to anyone who asks. It was very clean and all the staff was helpful and friendly and professional. This hotel is located in a great area with plenty to do and see.”

Aug 26, 2008 by Kim from Sioux City, IA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[10]

• Location in Downtown was nice to get away from the "mall type hotels".

“Comfortable beds, quiet location close to great restaurants.”

Aug 23, 2008 by Wilson from Petersburg, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[10]

• Great location right on the downtown Ped Mall.
• Facilities a little run down and not maintained up to snuff.

“The Iowa City Sheraton is ideally located off the Ped Mall in downtown Iowa City. Restaurants, shopping and the university are all within walking distance. Parking is $10 per day in the adjacent city garage. The hotel pool area is rundown; the computer terminal is slow and oversubscribed, and the front desk staff is distracted.”

Aug 21, 2008 by Carol from Mascoutah, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[6]

• Location was good.
• Noise level in the rooms poor, air-conditioning ventilation was not good.

“This stay was better than in past. Room was quieter, except it was above the outside courtyard which was noisy until 2 AM in the morning, suggest they provide ear hushers. Air conditioning was vented so the air blew into the window drapes? Had to find something to block the curtains so the room would get the air and not the window. Other than that the staff was great and friendly and the breakfast in room was fantastic for the price.”

Aug 20, 2008 by Ljb from Lombard, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• Proximity to the University.
• Over priced drinks in the bar.

“This hotel is a great location for parents going to visit their kids at the University of Iowa.”

Aug 20, 2008 by Todd from Crestwood, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Free cookies, coffee, and occasional fruit at the registration desk. Nice perk!
• Everything was very nice.

“I had a wonderful stay at the Sheraton and don't have any thing to say negatively about it. Location was perfect with many shops and eateries that were right outside of the door.”

Aug 18, 2008 by Mark from Enterprise, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and staff super helpful.
• Had to park my truck and trailer in what I felt was an unsecured lot.

“Very clean. Staff very helpful and knowledgeable of the area. When I return to Iowa City for visits I will try to stay here again (if I can get a good price).”

Aug 18, 2008 by Marcey from Melbourne, IA
Overall Rating: 8
Cleanliness:[6] • Staff:[4] • Location:[9]

• I really liked the location and TV sets.
• Parking $10/night & $12/night for cot. Unfriendly front desk girls. Pool & hot tub dirty.

“The location of this hotel is wonderful. It couldn't be better for a family. The hotel room had comfy beds, a nice sized flat screen TV, and a mini frig. The room overall. We found wasn't very clean. Dirty towels were left in the bathroom from previous customers and the floor throughout the hotel was very worn and stained. The hotel had a magnificent workout room, a decent pool, patio (indoor and out) and hot tub, but the pool and hot tub looked dirty (sand in the bottom etc). The staff in the bar was very friendly as was the management. Parking per night is $10. There is no where else to park. I liked the daily paper at my door each morning, but would have rather had a continental breakfast which was not provided. The average cost of a breakfast item was around $7-10. This was not my favorite hotel but I did like the location.”

Aug 18, 2008 by Arthur from New York, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[10]

• The gym facilities were excellent.
• Noisy air conditioner and the first room they gave us was not ready for renting.

“Overall we enjoyed our stay, but there was some confusion at check-in. They gave us a room that was not completely cleaned, but then immediately remedied the situation by giving us a better room. Our second room was fine.”

Aug 15, 2008 by Sandy from Round Lake, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Get for families of Univ. of Iowa students.
• Parking costs extra.

“Very convenient.”

Aug 11, 2008 by Pam from Chicago, IL
Overall Rating: 8
Cleanliness:[5] • Staff:[8] • Location:[5]

• The large playground and shops right out the back door.
• Having to pay for parking in addition to the room.

“We had to drive a few minutes off of 80 to get there, but it was well worth it to have the playground for our kids that had been trapped in the car for hours and it was nice to have the shops, etc. right out the door. Did not like that we had to pay additional money for parking, which we would not have had to do if we had stayed a place right of the highway.”

Aug 10, 2008 by Ava from Omaha, NE
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[8]

• Room furnishings (beds, TV, bathroom counter space) were nice.
• The only drinking glasses available in the room were paper Starbucks cups. Icemaker did not work.

“This hotel is nice enough and typical of a downtown hotel. However, I was unpleasantly surprised that the Iowa City lodging and sales tax were so high. Self-parking overnight was $10, in-room internet would have been another $10. The free lobby computer was having problems and couldn't connect to the internet. Rooms have only paper Starbucks cups for drinking glasses. Not very appealing for wine. The white shower curtain looked clean but smelled like mildew.”

Aug 8, 2008 by Dennis from Colorado Springs, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was the best location in Iowa City.
• Nothing.

“A recommend stay in Iowa City.”

Aug 7, 2008 by Sam from Nashville, TN
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[10]

• The location.
• Small beds, parking verification.

“It is in a great location if the traveler wants to see downtown Iowa city. However, I did expect a larger room and larger beds (these rooms had 2 doubles instead of 2 queens).”

Aug 7, 2008 by John from Oak Park, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• Location.
• Carpet was a bit damp from previous occupant (beer smell).

“Overall, nice hotel and we had a nice time. Its proximity to downtown Iowa City and the University of Iowa campus was wonderful literally you walk out the back of the hotel onto the ped-way. The pool was small but fine. There is an outside deck that looks out over the downtown ped-way. The hotel is sort of run-down nothing terrible but its certainly no 4 or 5 star fancy hotel.”

Aug 7, 2008 by John from Hardy, IA
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[7]

• It was downtown near the Ped Mall.
• You have to pay for parking.

“Be prepared to pay an additional $10 per day for parking.”

Jul 22, 2008 by Christa from Thornton, CO
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location on pedestrian mall downtown.
• $10/day parking with no free alternative.

“I have stayed before and rooms were immaculate. Bed skirt torn & hanging on carpet, carpet very stained, and had lovely view of the roof. Staff very nice, location is great.”

Jul 17, 2008 by Jake from Las Vegas, NV
Overall Rating: 2
Cleanliness:[3] • Staff:[1] • Location:[8]

• Lobby/location were nice.
• Staff was pretentious, room was very disappointing for a supposed 3-star hotel. Charged $10 for parking!

“The staff would not give me the time of day with my 4-year old child. The hotel looks great from the outside, but the rooms are a tiny step above Motel-6 quality. Additionally, they charge $10 for parking. I don't recommend this hotel.”

Jul 15, 2008 by Kyle from Fairfield, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Right in the middle of downtown. I loved the showers and shampoo.
• Pay attention to parking pass.

“Very nice and clean. Right in the middle of downtown. Good shower, complimentary shampoo and stuff. The only thing I didn't like which was sort of my own fault was every parking pass they validate costs 8 bucks whether you were in the ramp for 5 seconds or five days so pay attention to that.”

Jul 15, 2008 by Robin from Rock Island, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• We stayed on the Club floor. The employees up there were very friendly.
• For the extra money the room was no better than any other room.

“I thought the hotel was clean and the employees were friendly. I don't think I would stay on the Club floor again. It was not really worth the extra money. Although the employees in the club room were friendly, the food offered was just ok. Also, there was still a charge for any alcohol (although cheaper than the bar).”

Jul 9, 2008 by Loretta from Des Moines, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location/ near restaurants.
• Parking.

“Very clean and friendly service.”

Jul 3, 2008 by Deanna from Rockford, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location, indoor pool.
• Kids TV channels had sound - no pix, had to pay for parking.

“The hotel was in a great location, clean, nice staff. Could have more channels on TV and hot tub was not working on second night. Free parking would be a plus!”