Research User Reviews for Wyndham Riverfront Little Rock (1-20 of 158)
Aug 10, 2009 by
Greg from Shaw,MS
Overall Rating:
10
- Excellent location, .excellent restaurants..shuttle service.
- There was nothing we didn't enjoy at the hotel.
“They are located in a perfect spot...they had shuttle service to the concert we were attending...you can easily walk there if you prefer...also just about anywhere else..also. next to the ballpark...”
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Aug 5, 2008 by
Barbara from Flagstaff, AZ
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Great beds, room, food delicious.
- Nothing.
“I would strongly recommend this hotel because of the great accommodations, comfortable beds, wonderful restaurants at the hotel, and friendly helpful staff members. Extremely clean, appealing, quiet, and comfortable.”
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Aug 5, 2008 by
Rhonda from Cherokee Village, AR
Overall Rating:
1
Cleanliness:[1] •
Staff:[8] •
Location:[1]
- The restaurant was okay.
- It was dirty and in a very bad part of town.
“I would never stay there again for myself or anyone else. It was in a bad neighborhood with thugs walking the streets. I called ahead and asked for a river view room which they said they gave me. Its on Riverview Drive. They failed to tell me it had no river view from anywhere on the premises. What they gave me was a view of the parking lot and Riverview Drive. It was a nasty, dirty hotel with poor room directions and poor parking. I will say that the staff was as accommodating as circumstances will allow.”
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Jul 29, 2008 by
John from Crossett, AR
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- We were up-graded to a hot tub suite. Very nice.
- I enjoyed the entire experience.
“This hotel is convenient to downtown Little Rock and North Little Rock. The trolley stop is convenient and really enriches the atmosphere of the area. The hotel is large and attractive with two restaurants, one of which we ate in, a Benihana, which we did enjoy and a steakhouse which we didn't try, but, have heard great things about. Excellent place for business or leisure travel, family or couple. I recommend it very highly.”
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Jul 21, 2008 by
Bob from Mountain Home, AR
Overall Rating:
2
Cleanliness:[4] •
Staff:[7] •
Location:[3]
- The people were nice!
- The rest of the hotel! Construction going on, just not a real nice side of town. There were people begging outside in the parking lot etc.
“Nice people at the Wyndham Riverfront Little Rock. It was a 3 star resort, not quite. 2 stars would be pushing it. I wouldn't send any one to stay there. Avoid Wyndham Riverfront Little Rock. Glad it was only for one night!”
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Jul 19, 2008 by
Mickey from Lubbock, TX
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Very clean, attractive room.
- No criticisms.
“The location of this hotel was excellent - close to the beautiful river! We rode the trolley across the river, around historic downtown and back to the hotel! It was fun and educational! The hotel personnel were friendly and efficient. The room was very comfortable. This was our last stop on our vacation and it was a memorable one!”
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Jul 14, 2008 by
David from Clinton, MS
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
- Large room with desk & internet access.
- Internet access was slow until after 10 pm.
“Clean and comfortable, great location if doing business downtown.”
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Jun 29, 2008 by
John from Modesto, CA
Overall Rating:
5
Cleanliness:[6] •
Staff:[5] •
Location:[6]
- Noting special.
- Room was dumpy.
“The place seems high end but the room was pathetic. On first floor, had a sliding door with a view of a wall 6 feet away! Water had come in somehow before we got there and carpet by door was soaked. In the morning, housekeeping staff was really loud. Do they realize they work in a hotel and some courtesy at 7AM might be a good idea? I love PL but some hotels obviously give us their worst rooms.”
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Jun 28, 2008 by
Al from Houston, TX
Overall Rating:
8
Cleanliness:[8] •
Staff:[8] •
Location:[6]
- Hotel room was clean.
- There was access to room from the outside which compromised security.
“Hotel was clean and met our expectations.”
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Jun 3, 2008 by
Marvin from Ephrata, PA
Overall Rating:
7
Cleanliness:[7] •
Staff:[6] •
Location:[8]
- Clean room, comfortable beds.
- Could use some updating.
“This hotel was conveniently located for our needs. Beds were comfortable and room was clean but a bit dated. No complimentary breakfast! Food in on ground restaurant was average.”
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May 29, 2008 by
Freda from Dardanelle, AR
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Wonderful beds and bedding. I love this hotel!
- The Bartender was very unfriendly and rude.
“Wonderful hotel and great location. I have stayed here once before and we love the rooms and the hotel. We had a problem with the lady bartender Sunday night because she did not want to wait on customers because she wanted to get off work. She was very rude but the hotel and everyone else was great.”
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May 21, 2008 by
Lewis from Amarillo, TX
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
- Friendly staff, cleanliness.
- Nothing.
“Great location on the river with access to 2 excellent restaurants in the hotel. Short walk to other areas to dine or listen to live music.”
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May 20, 2008 by
April from Cushing, TX
Overall Rating:
1
Cleanliness:[1] •
Staff:[1] •
Location:[5]
- The only nice thing about this hotel was the front desk staff.
- I did not like the rooms, the housekeeping staff, the quality of the hotel in general. I am very disappointed in this 3 star hotel.
“I am very disappointed with the Wyndham. It was not a 3 star hotel by any means. The rooms have obviously not been redone/updated/recoated since the 70's. Everything was dingy and dirty. Our nonsmoking room reeked of cigarette smoke. A housekeeper busted into our room un-announced at 8 in the morning. The hairdryer did not work. It was mid-May and the pool was drained and closed for season. One of our rooms was not even clean/ready by the 3 p.m. check in time, and we had to wait on housekeeping to finish cleaning it. The ceilings in the bathrooms were only about 6 feet tall (if that). It was a horrible hotel experience. I had family coming to town for my graduation and I was totally humiliated that they had to stay in this sham. When paying for a 3 star hotel , you expect a certain level of quality. I've stayed at roadside inns that were nicer than this hotel. Never again will I stay at this hotel. Very disappointed!”
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May 2, 2008 by
Heather from Choctaw, OK
Overall Rating:
1
Cleanliness:[3] •
Staff:[2] •
Location:[1]
- Breakfast staff was friendly and prompt.
- Horrible area. I did not complete my stay, too unsafe. Paid double to be else where.
“This hotel is located in a very unsavory area. The property is new & nice, but there are homeless and panhandlers everywhere outside. Parking lot is not well lit, vagrants approach silently and are in your car without warning. Not safe for solo female travelers!”
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Apr 16, 2008 by
Pamela H. from Ashland, KY
Overall Rating:
6
Cleanliness:[6] •
Staff:[6] •
Location:[7]
- Location was good.
- It was definitely an older hotel and needs to be upgraded some in order to qualify as a 3 star hotel.
“Location was good. We were a bit disappointed in the room, it was rather plain and the bathroom was very small and had only one plug in.”
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Mar 29, 2008 by
Cl from Fort Worth, TX
Overall Rating:
7
Cleanliness:[8] •
Staff:[9] •
Location:[9]
- Location was great.
- The A/C, heating unit, refrigerator were noisy in the room.
“The hotel staff was very friendly and accommodating.”
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Mar 23, 2008 by
Tina from Cabot, AR
Overall Rating:
6
Cleanliness:[9] •
Staff:[8] •
Location:[7]
- Nice bed, restaurant, movies on demand.
- Noisy! Non working Minibar, No conjoining rooms, No indoor pool.
“This is technically a motel. Its two stories, and the rooms open up to the outside with a sliding glass door. The building is old and needs updating. The room is nothing special. And it was so noisy! It was mostly outdoor noise, because as I said- the rooms open up to the outside. The fully stocked fridge was non functional, so I had to walk all over to find vending machines- and they were NOT close to our rooms.”
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Mar 13, 2008 by
Roger from Goodlettsville, TN
Overall Rating:
9
Cleanliness:[9] •
Staff:[10] •
Location:[8]
- The staff was friendly and helpful. The place was clean and everything was functional.
- It's a little hard to find because of the way the roads are laid out.
“Very friendly and helpful staff. Clean rooms. Everything works. Breakfast was good. I would stay here again.”
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Mar 7, 2008 by
Jere from Dardanelle, AR
Overall Rating:
9
Cleanliness:[9] •
Staff:[8] •
Location:[8]
- The beds were some of the best I've slept in.
- Actually, I really liked this place. I recommend it.
“The beds are very comfortable, the rooms and hotel as a whole, very nice. Recommended.”
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Mar 4, 2008 by
Kirk from Van Buren, AR
Overall Rating:
1
Cleanliness:[9] •
Staff:[4] •
Location:[6]
- The room was clean.
- I had a problem with the noise in the hotel.
“Around 1:00 a.m., someone came knocking on my door. I got up and it was some drunken guy who had the wrong room. I looked outside of the room and it was a girl there crying. I tried calling the front desk several times, but there wasn't an answer. About thirty minutes later, after I had gone back to sleep, this guy came back to my door knocking. I tried calling the front desk again but there wasn't an answer. I ended up not going back to sleep for a while. My night was ruined. I can't believe that no one was there to answer the phone who could have taken care of this problem.”
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Mar 4, 2008 by
Tracy from Quitman, TX
Overall Rating:
9
Cleanliness:[8] •
Staff:[9] •
Location:[8]
- Bath Products.
- Close to housekeeping closet.
“This hotel was a great value. Very comfy beds and wonderful bath products - but a little hard to find.”
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Feb 21, 2008 by
Joyce from Alma, AR
Overall Rating:
8
Cleanliness:[9] •
Staff:[8] •
Location:[9]
- Comfortable.
- 2 story Travelodge you can get anywhere.
“This hotel was nice enough, just no where near 3-star quality I have previously experienced.”
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Feb 18, 2008 by
Brian from Fort Smith, AR
Overall Rating:
7
Cleanliness:[7] •
Staff:[9] •
Location:[5]
- Restaurant was nice alone with room service.
- Old hotel, not quite a 3 star.
“Room is OK, Bar, room service and restaurant were very nice.”
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Feb 15, 2008 by
Fred from Des Moines, IA
Overall Rating:
8
Cleanliness:[9] •
Staff:[9] •
Location:[8]
- We liked the wireless internet access, and the location.
- The Japanese Steakhouse that is attached to the hotel was a disappointment for us.
“We liked the wireless internet access, and the location, close to the interstate. The Japanese Steakhouse that is attached to the hotel was a disappointment for us, though.”
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Feb 13, 2008 by
Nan from Galveston, TX
Overall Rating:
5
Cleanliness:[5] •
Staff:[6] •
Location:[5]
- Parking was close to my room.
- The furnishings and decor are showing age and wear.
“Adequate accommodations, not great. It is across the river from most of what is happening. The beds were comfortable.”
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Feb 13, 2008 by
Bob from Fort Worth, TX
Overall Rating:
1
Cleanliness:[3] •
Staff:[4] •
Location:[7]
“Its in a great area, but it does not matter because the hotel was terrible. Would not stay or recommend. The rooms are very old time looking and its just not a good place.”
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Jan 9, 2008 by
Ariane from Urbana, IL
Overall Rating:
9
Cleanliness:[9] •
Staff:[8] •
Location:[10]
- The lobby was nice and staff helpful.
- Rooms were like an older motel attached to a pretty façade.
“This hotel does not deserve a 3 star rating by any means. The entrance is very attractive and the restaurants seemed nice, but the rooms are set up more like a motel and so it does not deserve to receive 3 stars.”
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Jan 7, 2008 by
Carey from Hoffman Estates, IL
Overall Rating:
5
Cleanliness:[6] •
Staff:[4] •
Location:[7]
- Good Location and pretty good restaurant. Has two choices for food a steak place and a Benihanna's.
- The air conditioner in the room was so loud it would wake me up.
“Overall it was a decent stay. I think 4 stars is high, but given that it has two dining facilities is nice.”
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Jan 2, 2008 by
Aj from Huntsville, AL
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Easy access to my vehicle with the sliding glass door.
- Could use a bit of updating.
“Treated great, slept great with the soft beds and easy access in a clean area to my vehicle.”
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Dec 18, 2007 by
Mj from Rose Bud, AR
Overall Rating:
4
Cleanliness:[6] •
Staff:[9] •
Location:[8]
- The room was decorated attractively.
- The walls are extremely thin. My bathtub had water standing in it when I arrived.
“My room was attractively decorated but the bathtub did not appear very clean and I finally had to give up and change the channel to whatever my neighbor was watching on ABC because that's all that I could hear. I also had an issue with regulating my room temperature it was below freezing last night and I finally gave up and turned on my air conditioner so that I could sleep without sweating.”
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Nov 27, 2007 by
Stella from Kansas City, MO
Overall Rating:
5
Cleanliness:[5] •
Staff:[6] •
Location:[6]
- Location is good, bathroom supplies are considerate.
- Pretty old facilities.
“Easy to find location, good for business traveler with a reasonable budget. The facilities and rooms are not fancy, somewhat old.”
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Nov 26, 2007 by
Chip from Madison, WI
Overall Rating:
10
Cleanliness:[10] •
Staff:[8] •
Location:[10]
- I liked the cleanliness and location as well as its easy access.
- The sliding glass doors that allowed for direct outside access were poorly secured.
“The hotel was clean, seemed well kept and had a friendly (however not completely knowledgeable) staff. This may be because it was thanksgiving night. The location was perfect! The rooms were nice. Beds had clean, crisp, comfortable sheets/pillows, but the mattresses themselves were mediocre. Overall, I would not hesitate to stay there again.”
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Nov 26, 2007 by
Tanya from Memphis, TN
Overall Rating:
5
Cleanliness:[6] •
Staff:[7] •
Location:[3]
- Spacious rooms/accommodations.
- One floor, motel type feeling in it.
“Even though this is a former Hilton, I felt like this hotel did not match other Hiltons/Wyndhams that I have visited in the past. The lobby felt much like a motel. Other Wyndhams have more updated fronts and decorations. This did not deserve 3-star. It is not in the same class as Embassy Suites. More importantly, it was not in little Rock. I specifically remember requesting little rock. It was not convenient.”
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Nov 20, 2007 by
Tiffanie from Bentonville, AR
Overall Rating:
9
Cleanliness:[10] •
Staff:[7] •
Location:[7]
- Great bedding, very clean rooms, great shampoo!
- Location was across bridge from Downtown.
“The Wyndham Little Rock is an enormous conference hotel with a business center, Benihana restaurant, and great rooms. It's not overly fancy but the small details were great, such as the shampoo and soap, and especially the clean fluffy bedding. Wireless access was free too. Overall great experience.”
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Nov 7, 2007 by
C.J. from Dallas, TX
Overall Rating:
5
Cleanliness:[4] •
Staff:[8] •
Location:[5]
- Location to downtown little rock. Benihana's restaurant attached to it.
- Outside not appealing. It was set up like a motel instead of a hotel.
“This hotel did not meet my expectations for a 3 star Wyndham! It looked more like a 2 star La quinta, comfort inn, etc. You could enter your room on the sides and back of this hotel which is something you don't see usually with a 3 star hotel. The lobby was pretty nice and the rooms were very nice but I didn't feel as secure because of the side entrances. You didn't even need a key card to get in through the side entrances.”
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Oct 20, 2007 by
Kirk from Van Buren, AR
Overall Rating:
9
Cleanliness:[10] •
Staff:[10] •
Location:[5]
- The food in the restaurant was good.
- I didn't have a view. When I looked out the window, I saw a wall.
“I had a nice stay.”
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Oct 14, 2007 by
Peter from Hicksville, NY
Overall Rating:
5
Cleanliness:[4] •
Staff:[6] •
Location:[7]
- Good location.
- Not the cleanest place.
“I missed my flight and needed a hotel for the night. Hotel had a pool which I was looking forward to since it was 90 degrees outside. Upon check-in at 4 p.m. I asked what time the pool was open until and was told 10 p.m. I put on my suit, walked to the pool only to find it was "closed for the season". Front desk was unaware. Honest mistake. But it was still 90 degrees outside. Go figure. The bugs were apparently hot too because they were crawling all over the inside of my room and in the hallways. The a/c worked but I don't like bugs in my room.”
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Oct 12, 2007 by
Amy from Crowley, TX
Overall Rating:
9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- I loved everything about the bedding.
- Someone left a breakfast tray outside our door and I had to call to get it picked up.
“This was a clean hotel and close to everything. The staff if needed was right there for you.”
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Sep 26, 2007 by
Barbara from Royse City, TX
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- The beds were very comfortable and everything about the hotel was fantastic.
- There were a few "drunken" people in the hallway meeting area and loud, probably drunk people down the hall.
“I would highly recommend the Wyndham riverfront to anyone. It is located in downtown, easy to locate and in a very safe, clean area. The staff, rooms and hotel atmosphere are excellent. Room service was very reasonable and excellent quality.”
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Sep 23, 2007 by
Jim from Nashville, TN
Overall Rating:
4
Cleanliness:[2] •
Staff:[7] •
Location:[3]
- The steak restaurant was very nice.
- This hotel very much needs a full upgrade.
“An older hotel in poor condition in need of a total remodel.”
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Sep 18, 2007 by
Laurie from Dallas, TX
Overall Rating:
6
Cleanliness:[6] •
Staff:[6] •
Location:[6]
- Close to the river walk, very nice.
“Coffee maker was broken, they sent up a pot of fresh to the room. The toilet ran, I shut off the water for the night and let the desk clerk know.”
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Aug 27, 2007 by
Pamela from Shreveport, LA
Overall Rating:
7
Cleanliness:[7] •
Staff:[6] •
Location:[7]
- Location.
- No complimentary breakfast of any kind. Hotel layout confusing.
“It was OK but not a three star quality.”
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Aug 21, 2007 by
Kevin from Brewster, NY
Overall Rating:
4
Cleanliness:[3] •
Staff:[4] •
- Free internet.
- Overall very shabby.
“Old dated and dirty really needs a spring clean.”
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Aug 17, 2007 by
Ji from Las Cruces, NM
Overall Rating:
7
Cleanliness:[9] •
Staff:[3] •
Location:[7]
- The rooms were very spacious and clean.
- Couldn't see the "river" from the hotel.
“The name of this hotel is slightly misleading. It's called "riverfront" but the hotel is not a high-rise building where you can actually view the river. Overall, the hotel was clean and our room was large. The beds were very comfortable.”
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Aug 16, 2007 by
Shael from Van Buren, AR
Overall Rating:
3
Cleanliness:[8] •
Staff:[3] •
Location:[8]
- I liked the easy access to and from the hotel room and parking lots.
- The food was horrible. I made 3 polite complaints and was never offered an apology or comp for the $11.00 horrid breakfast.
“I felt the staff fell short on customer service. Not one staff member smiled or greeted me in a friendly manner. At one point one of the front desk employees yelled into the phone and slammed it down. I ordered breakfast which came with a cup for my hot tea that was dirty with dried bits of egg and cheese. The worst part was the biscuits and gravy. The gravy tasted like salt water. I received a courtesy call about 15 minutes after receiving the breakfast and I explained to the young woman that they should not serve the gravy and also explained the dirty cup. She said okay. I mentioned this to the front desk staff when I checked out and again received a similar response. This is apparently supposed to be a 3 1/2 star hotel and it didn't appear to be even a 3. I would not stay in this hotel again.”
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Aug 15, 2007 by
Debie from Mogadore, OH
Overall Rating:
8
Cleanliness:[10] •
Staff:[10] •
Location:[5]
- The staff was, by far, the most friendly, and helpful.
- The rooms were made up nice, but on the old side with brick walls, and low ceilings. Dark lighting in the bathrooms.
“It had a beautiful lobby, nice pool, and beautiful bedding. The beds were not very comfortable and the room was beginning to be dated.”
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Jul 26, 2007 by
Tony from Memphis, TN
Overall Rating:
8
Cleanliness:[9] •
Staff:[9] •
Location:[9]
- Great downtown location. Next door to baseball field.
- Rooms can be entered from outside. Security risk.
“Clean, comfortable rooms with two restaurants.”
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Jul 17, 2007 by
Edgar from Tallahassee, FL
Overall Rating:
1
Cleanliness:[4] •
Staff:[1] •
Location:[3]
- Near the river.
- Rude, horrible parking, in the ghetto.
“They treated me with coldness and disinterest. They didn't listen to my request. It took 3 phone calls before I was able to find someone who could even consider my concern. I asked for a manager to return my call and he/she never did. I'm very disappointed.”
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Jul 13, 2007 by
Nicole from Oviedo, FL
Overall Rating:
7
Cleanliness:[9] •
Staff:[10] •
Location:[6]
- Nice business center.
- Location was not in a good area, did not feel safe there.
“This hotel has a nice restaurant and good business center. The staff is very nice and attentive. The location is not the best; it is very close to downtown but not in the safest neighborhood.”
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Jul 12, 2007 by
Mitchell from Waco, TX
Overall Rating:
9
Cleanliness:[9] •
Staff:[10] •
Location:[7]
- We needed a crib and they were happy to accommodate.
- Carpet needed replacement.
“Overall, an excellent value. It had all of the features we needed for an overnight stay on a long return trip from vacationing.”
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