User Reviews for Wyndham Riverfront Little Rock

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Feb 21, 2008 by Joyce from Alma, AR
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Comfortable.
• 2 story Travelodge you can get anywhere.

“This hotel was nice enough, just no where near 3-star quality I have previously experienced.”

Feb 18, 2008 by Brian from Fort Smith, AR
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[5]

• Restaurant was nice alone with room service.
• Old hotel, not quite a 3 star.

“Room is OK, Bar, room service and restaurant were very nice.”

Feb 15, 2008 by Fred from Des Moines, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• We liked the wireless internet access, and the location.
• The Japanese Steakhouse that is attached to the hotel was a disappointment for us.

“We liked the wireless internet access, and the location, close to the interstate. The Japanese Steakhouse that is attached to the hotel was a disappointment for us, though.”

Feb 13, 2008 by Nan from Galveston, TX
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[5]

• Parking was close to my room.
• The furnishings and decor are showing age and wear.

“Adequate accommodations, not great. It is across the river from most of what is happening. The beds were comfortable.”

Feb 13, 2008 by Bob from Fort Worth, TX
Overall Rating: 1
Cleanliness:[3] • Staff:[4] • Location:[7]

• Nothing.
• Everything

“Its in a great area, but it does not matter because the hotel was terrible. Would not stay or recommend. The rooms are very old time looking and its just not a good place.”

Jan 9, 2008 by Ariane from Urbana, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• The lobby was nice and staff helpful.
• Rooms were like an older motel attached to a pretty façade.

“This hotel does not deserve a 3 star rating by any means. The entrance is very attractive and the restaurants seemed nice, but the rooms are set up more like a motel and so it does not deserve to receive 3 stars.”

Jan 7, 2008 by Carey from Hoffman Estates, IL
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[7]

• Good Location and pretty good restaurant. Has two choices for food a steak place and a Benihanna's.
• The air conditioner in the room was so loud it would wake me up.

“Overall it was a decent stay. I think 4 stars is high, but given that it has two dining facilities is nice.”

Jan 2, 2008 by Aj from Huntsville, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easy access to my vehicle with the sliding glass door.
• Could use a bit of updating.

“Treated great, slept great with the soft beds and easy access in a clean area to my vehicle.”

Dec 18, 2007 by Mj from Rose Bud, AR
Overall Rating: 4
Cleanliness:[6] • Staff:[9] • Location:[8]

• The room was decorated attractively.
• The walls are extremely thin. My bathtub had water standing in it when I arrived.

“My room was attractively decorated but the bathtub did not appear very clean and I finally had to give up and change the channel to whatever my neighbor was watching on ABC because that's all that I could hear. I also had an issue with regulating my room temperature it was below freezing last night and I finally gave up and turned on my air conditioner so that I could sleep without sweating.”

Nov 27, 2007 by Stella from Kansas City, MO
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[6]

• Location is good, bathroom supplies are considerate.
• Pretty old facilities.

“Easy to find location, good for business traveler with a reasonable budget. The facilities and rooms are not fancy, somewhat old.”

Nov 26, 2007 by Chip from Madison, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• I liked the cleanliness and location as well as its easy access.
• The sliding glass doors that allowed for direct outside access were poorly secured.

“The hotel was clean, seemed well kept and had a friendly (however not completely knowledgeable) staff. This may be because it was thanksgiving night. The location was perfect! The rooms were nice. Beds had clean, crisp, comfortable sheets/pillows, but the mattresses themselves were mediocre. Overall, I would not hesitate to stay there again.”

Nov 26, 2007 by Tanya from Memphis, TN
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[3]

• Spacious rooms/accommodations.
• One floor, motel type feeling in it.

“Even though this is a former Hilton, I felt like this hotel did not match other Hiltons/Wyndhams that I have visited in the past. The lobby felt much like a motel. Other Wyndhams have more updated fronts and decorations. This did not deserve 3-star. It is not in the same class as Embassy Suites. More importantly, it was not in little Rock. I specifically remember requesting little rock. It was not convenient.”

Nov 20, 2007 by Tiffanie from Bentonville, AR
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[7]

• Great bedding, very clean rooms, great shampoo!
• Location was across bridge from Downtown.

“The Wyndham Little Rock is an enormous conference hotel with a business center, Benihana restaurant, and great rooms. It's not overly fancy but the small details were great, such as the shampoo and soap, and especially the clean fluffy bedding. Wireless access was free too. Overall great experience.”

Nov 7, 2007 by C.J. from Dallas, TX
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[5]

• Location to downtown little rock. Benihana's restaurant attached to it.
• Outside not appealing. It was set up like a motel instead of a hotel.

“This hotel did not meet my expectations for a 3 star Wyndham! It looked more like a 2 star La quinta, comfort inn, etc. You could enter your room on the sides and back of this hotel which is something you don't see usually with a 3 star hotel. The lobby was pretty nice and the rooms were very nice but I didn't feel as secure because of the side entrances. You didn't even need a key card to get in through the side entrances.”

Oct 20, 2007 by Kirk from Van Buren, AR
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• The food in the restaurant was good.
• I didn't have a view. When I looked out the window, I saw a wall.

“I had a nice stay.”

Oct 14, 2007 by Peter from Hicksville, NY
Overall Rating: 5
Cleanliness:[4] • Staff:[6] • Location:[7]

• Good location.
• Not the cleanest place.

“I missed my flight and needed a hotel for the night. Hotel had a pool which I was looking forward to since it was 90 degrees outside. Upon check-in at 4 p.m. I asked what time the pool was open until and was told 10 p.m. I put on my suit, walked to the pool only to find it was "closed for the season". Front desk was unaware. Honest mistake. But it was still 90 degrees outside. Go figure. The bugs were apparently hot too because they were crawling all over the inside of my room and in the hallways. The a/c worked but I don't like bugs in my room.”

Oct 12, 2007 by Amy from Crowley, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved everything about the bedding.
• Someone left a breakfast tray outside our door and I had to call to get it picked up.

“This was a clean hotel and close to everything. The staff if needed was right there for you.”

Sep 26, 2007 by Barbara from Royse City, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were very comfortable and everything about the hotel was fantastic.
• There were a few "drunken" people in the hallway meeting area and loud, probably drunk people down the hall.

“I would highly recommend the Wyndham riverfront to anyone. It is located in downtown, easy to locate and in a very safe, clean area. The staff, rooms and hotel atmosphere are excellent. Room service was very reasonable and excellent quality.”

Sep 23, 2007 by Jim from Nashville, TN
Overall Rating: 4
Cleanliness:[2] • Staff:[7] • Location:[3]

• The steak restaurant was very nice.
• This hotel very much needs a full upgrade.

“An older hotel in poor condition in need of a total remodel.”

Sep 18, 2007 by Laurie from Dallas, TX
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Close to the river walk, very nice.

“Coffee maker was broken, they sent up a pot of fresh to the room. The toilet ran, I shut off the water for the night and let the desk clerk know.”

Aug 27, 2007 by Pamela from Shreveport, LA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Location.
• No complimentary breakfast of any kind. Hotel layout confusing.

“It was OK but not a three star quality.”

Aug 21, 2007 by Kevin from Brewster, NY
Overall Rating: 4
Cleanliness:[3] • Staff:[4] •

• Free internet.
• Overall very shabby.

“Old dated and dirty really needs a spring clean.”

Aug 17, 2007 by Ji from Las Cruces, NM
Overall Rating: 7
Cleanliness:[9] • Staff:[3] • Location:[7]

• The rooms were very spacious and clean.
• Couldn't see the "river" from the hotel.

“The name of this hotel is slightly misleading. It's called "riverfront" but the hotel is not a high-rise building where you can actually view the river. Overall, the hotel was clean and our room was large. The beds were very comfortable.”

Aug 16, 2007 by Shael from Van Buren, AR
Overall Rating: 3
Cleanliness:[8] • Staff:[3] • Location:[8]

• I liked the easy access to and from the hotel room and parking lots.
• The food was horrible. I made 3 polite complaints and was never offered an apology or comp for the $11.00 horrid breakfast.

“I felt the staff fell short on customer service. Not one staff member smiled or greeted me in a friendly manner. At one point one of the front desk employees yelled into the phone and slammed it down. I ordered breakfast which came with a cup for my hot tea that was dirty with dried bits of egg and cheese. The worst part was the biscuits and gravy. The gravy tasted like salt water. I received a courtesy call about 15 minutes after receiving the breakfast and I explained to the young woman that they should not serve the gravy and also explained the dirty cup. She said okay. I mentioned this to the front desk staff when I checked out and again received a similar response. This is apparently supposed to be a 3 1/2 star hotel and it didn't appear to be even a 3. I would not stay in this hotel again.”

Aug 15, 2007 by Debie from Mogadore, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[5]

• The staff was, by far, the most friendly, and helpful.
• The rooms were made up nice, but on the old side with brick walls, and low ceilings. Dark lighting in the bathrooms.

“It had a beautiful lobby, nice pool, and beautiful bedding. The beds were not very comfortable and the room was beginning to be dated.”

Jul 26, 2007 by Tony from Memphis, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great downtown location. Next door to baseball field.
• Rooms can be entered from outside. Security risk.

“Clean, comfortable rooms with two restaurants.”

Jul 17, 2007 by Edgar from Tallahassee, FL
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[3]

• Near the river.
• Rude, horrible parking, in the ghetto.

“They treated me with coldness and disinterest. They didn't listen to my request. It took 3 phone calls before I was able to find someone who could even consider my concern. I asked for a manager to return my call and he/she never did. I'm very disappointed.”

Jul 13, 2007 by Nicole from Oviedo, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[6]

• Nice business center.
• Location was not in a good area, did not feel safe there.

“This hotel has a nice restaurant and good business center. The staff is very nice and attentive. The location is not the best; it is very close to downtown but not in the safest neighborhood.”

Jul 12, 2007 by Mitchell from Waco, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• We needed a crib and they were happy to accommodate.
• Carpet needed replacement.

“Overall, an excellent value. It had all of the features we needed for an overnight stay on a long return trip from vacationing.”

Jul 11, 2007 by Dave from Plantersville, MS
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location is great, and right next to a minor league baseball park.
• Hallways were stifling hot, has an older look about it.

“Second time I've stayed in this hotel. It's good enough. Great location. Staff is fine. Building and room layouts are a little dated, but they try to make do as best they can with it. Needs more AC in the hallways though.”

Jul 10, 2007 by Susan E. from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The swimming pool had an easy access. The beds were real comfortable, we had a great time and the price was really a great deal!
• The direction that was given was not very clear.

“The location is easily accessible to the freeway and the hotel was really classy. The beds were so comfortable and they had everything we needed.”

Jul 10, 2007 by Sharon from Leander, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable, great service.
• Odd arrangement of hallways.

“This was a very nice hotel. We got a call from the front desk shortly after we'd checked in to make sure everything was satisfactory. We couldn't use the pool because of lightening. Beds were very comfortable, and staff was very helpful and informative about area restaurants.”

Jul 6, 2007 by Johnny from Harriman, TN
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[7]

• Free Internet.
• I wasn't allowed to use my by request.

“Hotel ok, showing it's age. We dined in the onsite restaurant, too pricey for service.”

Jun 29, 2007 by Natalie from Herrin, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Very clean.
• Not many amenities.

“This hotel was very convenient to the places that I wanted to go. It was extremely clean and inviting with great decor.”

Jun 15, 2007 by Kevin from Whitehouse, TX
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[5]

• Location next to minor league baseball park.
• The restaurant was poor.

“Not a real good experience. We had the breakfast buffet at the hotel, the staff was creepy, and I left my wife to pay the bill and they charged us extra for oatmeal that was on the buffet line. It was quite a rip-off. One "server" hovered around our table trying to chit chat. It seemed odder than just being friendly.”

Jun 7, 2007 by Kristen B. from Richmond, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[5]

• Bentihavas restaurant, but was closed for Memorial Day. Room service food was good.
• Room was on bottom floor with sliding glass door to the outside (did not seem safe) and there were a couple of people loitering outside the entrance.

“No problems, good price, but unsure of complete safety.”

May 14, 2007 by Dick from Toledo, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location, excellent restaurant, comfortable room.

“A top-notch, well-appointed hotel with excellent dining choices in house.”

May 3, 2007 by Tommy from Mena, AR
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• The steak restaurant was excellent and one waiter, was the best ever.
• Waking up to kids playing baseball in the hall at 7:15am on Sunday morning.

“Great location next door to the new minor league baseball field and Arkansas river. It is a shame it is not a high-rise (only 2 floors) to take advantage of the view.”

Apr 18, 2007 by George from Fayetteville, AR
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room was very comfortable and clean.
• The restaurant, the steakhouse, food was not good. We also ate at Japanese and the service was not good.

“The hotel was good, good service, clean and comfortable. The restaurants were not.”

Apr 4, 2007 by Mary from Tucson, AZ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The waiter at breakfast went out of the way to accommodate us.
• There was a squad car and policeman out in front the afternoon and night.

“It is very big, and appears to be a great hotel for meetings and parties. It was very comfortable. The only problem we had was that they advertised a buffet breakfast, but did not actually have one.”

Mar 25, 2007 by Wanda from Rives, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Spacious room with comfortable bed, clean and fresh smelling.
• There was nothing wrong with this hotel.

“I was a little worried when I saw so many negative comments about this hotel. It was great for us. The rooms were roomy and modern; decorated nicely. The pillows were soft as was the bed. Fresh and clean smelling. We really enjoyed our stay!”

Mar 23, 2007 by Dale from Redford, MI
Overall Rating: 4
Cleanliness:[9] • Staff:[3] • Location:[7]

• Poor staff service.
• Inconsiderate housekeeping staff.

“Property nice, room quality excellent. Customer service was lacking. Requested late checkout due to working until 4am. Was advised that it was fine and would be noted on my folio. I placed do not disturb sign on door. (My extended checkout was 2pm.)Housekeeping, disregarding the did, knocked loudly on my door at 9:11am. Total disregard for guest request and a total lack of courtesy. I will not stay at this hotel again due to the lack of response from the hotel management when this situation was reported. I was awakened again around 10:00 and simply got up, and checked out.”

Mar 7, 2007 by Joelie from Missouri City, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean. Courteous staff. Easy check-in.
• Very surprised not to have some sort of breakfast (even continental) for the price!

“The hotel is in a great location if you want to be close to downtown NLR (I went for the 1/2 marathon) because all you have to do is cross a bridge. The rooms are nice and clean, the beds, pillows and linens were comfortable and upscale. The main thing it lacked for me was fridge/micro combo of some kind and breakfast. I could not believe that for the price I paid, there was not at least some sort of continental breakfast (I just needed a banana and a yogurt for before the race). Even Motels who charge half the price have hot breakfasts.”

Mar 5, 2007 by Mike from Little Rock, AR
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Clean rooms nice people and great steaks.
• Didn't replenish tissue box and laundry bags.

“This is a great stay for little rock close to down town but lacks in the small touches it puts itself in its class.”

Feb 22, 2007 by John from Branson, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Spacious rooms.
• No complaint.

“Hotel is spacious but hallways are showing their age.”

Feb 12, 2007 by Mark from Dallas, TX
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[6]

• Great steakhouse in hotel.
• They did not satisfy my concerns about having a poor experience the last time I stayed. In fact they could not get me the king-size bed I requested.

“Poor service not concerned with our bad past experience at the same hotel a year ago. They did not have a king size bed available, or so they said. The business center was poorly equipped and I wasted an hour attempting to get a document to print. There were two printers and neither worked. ”

Feb 2, 2007 by Terry from Bowling Green, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Comfortable beds.
• No indoor pool for kids.

“We rested well!”

Jan 29, 2007 by Jesse from Jacksonville Beach, FL
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[7]

• Decent restaurant. Good location.
• Reservation was screwed up.

“Very bad initial experience. Poor welcome. Lousy room next to very noisy conference room. Had to move me at 2:00am. Nearly had to pay for room out-of-pocket again because my arrival date was wrong in their system and they cancelled my reservation. Argued that I had a printed confirmation and they were mistaken about my arrival date. ”

Jan 12, 2007 by Cassandra from Fort Wayne, IN
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[5]

• Location.
• Mattress.

“Hotel was okay.”

Jan 3, 2007 by Pete from St Louis, MO
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location.
• Cooking odors in room.

“The hotel needs to be updated. Doesn't deserve 3 stars.”