User Reviews for Doubletree Hotel Little Rock

Research User Reviews for Doubletree Hotel Little Rock (1-20 of 58)

• Add Your Own Review »

Nov 19, 2009 by Tiamba from Kenner,LA
Overall Rating: 10

• The comfort of the room.

“Excellent!”

Oct 20, 2009 by John from Magnolia,AR
Overall Rating: 8

• The Staff were great..... Location was nice..

“Hotel Staff great, the room was terrible. Closet would be bigger than the room was......”

Sep 29, 2009 by Merlin from Nicholasville,KY
Overall Rating: 9

• Good location; great staff.

“We left a library book in our room and realized it 2 hours down the road. We called them, they sent someone to the room, and are holding it until we go back through the area in a week. I appreciate that level of service. Very nice people.”

Aug 31, 2009 by Acorn from Alexandria,VA
Overall Rating: 8

• Great location. Nice lobby area and rooms.
• Small pool with hours that are too short.

“Very nice hotel located near a nice row of restaurants. Staff are pretty attentive and things are clean.”

Aug 31, 2009 by Mark from Oklahoma City,OK
Overall Rating: 8

• The room and view of the river
• Restaurant was filthy; milk was sour; fruit looked/tasted awful.

“The restaurant's breakfast buffet was a huge disappointment. The milk was sour. There were fruit flies. The fruit looked terrible. Hot food was averagely prepared. However, I would return because of the location and the quality of the REST of the hotel. I would not venture back into the restaurant next time.”

Jun 3, 2009 by Kelsea from Fort Smith,AR
Overall Rating: 5

• Good location, clean rooms, house keeping staff very friendly.
• Front desk staff was very rude.

“The hotel does not well accommodate customers. Other hotels have allowed us to request a King size room, but this hotel did not grant such requests. We have stayed at the hotel twice now and upon checkin, the staff at the front
was not very accommodating.”

May 16, 2009 by Beverly from Twain Harte,CA
Overall Rating: 9

• The room was very comfortable.

“Good location, clean, comfortable and restaurant on premises.”

Apr 24, 2009 by J Clegg from Abingdon,VA
Overall Rating: 3

• Clean and easy to navigate.
• Very rude service staff!

“Upon arrival they had the air conditioner set to 53 degrees! Way to cold, and even more so because I had my 4 month old daughter with me. Next, the hotel staff, (mainly the front desk help) were extremely rude. I thought of talking with the manager which is not something I generally do but if all of the desk staff treat the customers like that I can only assume that the manager is no better. Overall, the hotel was clean and easy to navigate but if you are staying here for an efficient, friendly service staff, stay elsewhere.”

Apr 18, 2009 by Dawn from Waterbury,CT
Overall Rating: 8

• The hotel was clean, in good shape, and the staff was wonderful.

“We were welcomed right from the beginning.
We were offered fresh baked cookies upon check in as well. The hotel is very clean and in good condition. The staff
was incredibly friendly and helpful. I wanted to dine in a specific
restaurant and when I asked for directions they dropped us off there instead.”

Apr 16, 2009 by David from Marietta,GA
Overall Rating: 9

• Recently renovated rooms.

“Wonderful accommodations. No complaints at all. Free parking - close to nightlife and excellent restaurants. Easy access to public transit. Friendly accommodating staff.”

Apr 7, 2009 by from Prairie Grove,AR
Overall Rating: 10

• Very close to downtown anything.
• The food.

“Nice up to date place.”

Feb 25, 2009 by Kristi from Vilonia,AR
Overall Rating: 8

• View of river was fantastic.
• Very slow elevators. Very small room.

“All in all, our stay at this hotel was OK. Not a bad experience, but not a great one either. Check in was very quick and easy. Same with check-out. Probably my biggest complaint is that the room was very small. There wasn't even a table to eat at. We didn't want to order room service because one of us would have had to eat at the (small) desk, and one of us would have had to eat on the bed. My other main complaint is the elevators. They were so slow. When we were checking out and were loaded down with all of our bags and stuff, we waited for at least 15 minutes (on the 7th floor) and the elevators opened twice for us, but both times they were crammed with teenagers, and I do mean crammed. So we ended up finally taking the stairs to the parking garage, which is 8 flights. Not very fun when you're loaded down with luggage. On a positive note, the view from our room was really nice. I especially enjoyed it at night, looking out on the river, and all of the lights of North Little Rock.”

Jan 16, 2009 by J from Broken Arrow,OK
Overall Rating: 9

• Location convenient for business purpose as well as: clean and comfortable.
• Check in desk person was unprofessional.

“Check-in person was unprofessional(rude). The room was small, but clean and comfortable - suitable for business purpose, and location was very convenient.”

Dec 31, 2008 by Steve from Highland Village,TX
Overall Rating: 7

• Staff, common areas, rooms, and cleanliness.
• Room was near the elevator and got no sleep due to loud guests and elevator doors.

“If you go there stay away from the elevators because the elevator bells and doors are loud. Other hotel guests were loud and obviously had been drinking. We got no sleep until after 3:00 am.”

Dec 21, 2008 by Steve from Sheboygan,WI
Overall Rating: 10

• The room was clean and upscale and the amenities were great.
• There was nothing I didn't like.

“The Doubletree is a great hotel. The rooms are updated and the wide range of amenities are perfect for the business traveler or a vacation getaway. The underground parking was a plus.”

Dec 21, 2008 by Alice from Pine Bluff,AR
Overall Rating: 10

• Convience and friendly staff.
• Could not find any probelms.

“Wonderful location for event venues.”

Nov 5, 2008 by Joan
Overall Rating: 10

• The view of the river was spectacular!

“This hotel had just been renovated and it was really nice on the inside - still looked a bit old and faded on the outside - but the inside is spectacular. They gave us a room on the 13th floor with a view of the river and it was gorgeous. Rooms are small - bed was only a queen - but space was very well utilized. We ate at the hotel several times and food was very good and reasonable.”

Sep 15, 2008 by Grady
Overall Rating: 10

• Location to the Arkansas River and the Minor league baseball field.

“Enjoyed my stay.”

Sep 8, 2008 by Norris from New Orleans, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, free internet and validated parking.
• No complaints.

“This was the first time I stayed at a double tree hotel, but I was not surprise at the services since it belongs to the Hilton family chain.”

Sep 8, 2008 by Kenneth
Overall Rating: 2

• Room services were poor, no towels, no working vending and ice machine on several floors and no iron.

“The facility was flooded because of the storm, the maid did not restock the towels, no iron and on three floors up and two floors down the ice and vending machines did not work. I was very disappointed in the Doubletree and the Hilton facility in downtown.”

Sep 6, 2008 by Elizabeth from Athens, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• I liked the balcony out the door, I also liked the restaurant and the meals.
• I didn't like the way the parking garage was set up. Can be a little bit confusing.

“Overall, the hotel was awesome. Would recommend this hotel to family and friends.”

Sep 4, 2008 by Chloe from Oklahoma City, OK
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[7]

• The location was close to downtown.
• I did not like the small hotel room and small bed.

“The hotel room and bed were somewhat smaller than I'm used to. My husband and I were crowded in the queen size bed.”

Sep 3, 2008 by Robert from Allen, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful view of the Arkansas River.
• The queen size bed was smaller than we are used to getting.

“The Doubletree Hotel in Little Rock is a great hotel in a great location. The hotel overlooks the Arkansas River, and is a short walk from attractions such as the Farmers' Market, the riverfront park, the Clinton presidential library, and the old state house. It's attractively appointed, and offers good parking. We enjoyed very much our stay at this hotel.”

Aug 29, 2008 by Ayesha
Overall Rating: 10

• Renovated, clean and staff was very accommodating.

“Great hotel, close to River Walk, our room was on the 13th floor and had the most beautiful view of the river. Free WiFi and great service.”

Aug 25, 2008 by Randy from Tyler, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Parking and hotel service.
• Fitness room.

“Nice location, had nice view overlooking river. The staff was friendly.”

Aug 24, 2008 by Mary from Juneau, AK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Had food and a bar and free wireless internet in the room.
• Hotel is still under construction but it didn't affect us much.

“We really enjoyed our stay at the Double Tree in Little Rock. It was easy to get too and close to a lot of downtown locations. The parking was easy and free. The rooms were clean, nice and quiet. They provide wireless internet in the rooms and have a business center (even though we didn't use the center). They do have an exercise room which is great and good food and a bar that is open for late arrival. The staff was very friendly and helpful. The hotel was under construction but we didn't experience any noise or problems related to it. I would definitely stay here again.”

Aug 21, 2008 by Phillip from Cordova, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, clean and newly updated.
• Work on remodel was still in progress.

“Great hotel. Very nice.”

Aug 20, 2008 by jbtkl
Overall Rating: 10

• Great location. Very friendly staff. Free cookies at check-in!

“The hotel is going through extensive renovations. It appeared as if they were about 80-90% done. One elevator (out of three) had its interior walls/ceiling ripped out leaving you with a somewhat paranoid feeling about how it might operate. Also, the job site outside was quite messy. Other than that, the hotel was great and it will be even better once their renovations are completed and cleaned up.”

Aug 19, 2008 by Franklin from Malvern, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Super nice room and view.
• Needs more restaurants close to it.

“Excellent location and great view of the river and the ballpark. Quite atmosphere and loved the flat screen TV.”

Aug 19, 2008 by Bud from Mckinney, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great beds and furnishings, free internet & parking.
• Elevators were an dirty ugly disaster.

“Great hotel. All things considered, this place was a home run!”

Aug 13, 2008 by Shawn from Medina, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Parking garage.
• Construction.

“Nice place, but construction is going on.”

Aug 12, 2008 by Julie from Conway, AR
Overall Rating: 7
Cleanliness:[7] • Staff:[3] • Location:[7]

• Nice comfortable rooms, served the purpose that we needed it for.
• Construction and rudeness of front desk staff.

“Good, not anything special.”

Aug 10, 2008 by Lizla from Cedar Hill, TX
Overall Rating: 0
Cleanliness:[8] • Staff:[10] • Location:[10]

• The staff was very friendly, accommodating and the bed very comfortable.
• We did not like the food in the hotel restaurant. The kids entree was way too hot and the fruit was terrible.

“Overall, we enjoyed are stay because the staff was helpful, accommodating and friendly. We liked our room and the bed was comfy. The hotel is in the middle of renovations so there is a little mess through out the hotel.”

Jul 31, 2008 by Craig from Dallas, TX
Overall Rating: 2
Cleanliness:[1] • Staff:[8] • Location:[1]

• The room was very nice!
• The hotel was under construction. Elevators were in horrible condition and only two were in operation. Garbage was overflowing out of the trash cans.

“I would not stay here again. It took us 15 minutes to get on one of the two elevators that were working. When we did get on, the door jammed and someone had to manually push it closed (I was afraid that I'd be trapped). Then one of the passengers mentioned that his daughter got trapped in the elevator the previous day. Overall, this hotel was in a dilapidated condition (except for the room). I wouldn't stay here again.”

Jul 31, 2008 by Carol from Fayetteville, AR
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[8]

• Room was very nice.
• Slow service in restaurant.

“The room was very nice, but the hotel was undergoing renovation, so the lobby and public areas were dusty.”

Jul 29, 2008 by P from Grayson, GA
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[9]

• Very unhygienic may be due to construction.

“It was very disappointing as the hotel was not at all clean. There was junk and dust everywhere. I think, it was not hotel's fault.”

Jul 25, 2008 by Joe from Fayetteville, AR
Overall Rating: 9
Cleanliness:[8] • Staff:[3] • Location:[10]

• Great hotel but it is under construction due to remodel.
• The front desk clerk was awful, very unpleasant.

“The room was wonderful the room was very close too 4 star, the lobby is under construction due to a remodel.”

Jun 29, 2008 by Ed from Lafayette, LA
Overall Rating: 7
Cleanliness:[5] • Staff:[10] • Location:[7]

• Staff reactive and attentive.
• Construction extensive and crew bothersome.

“Excellent location. Updating hotel - will be nice when completed. Staff excellent and attentive to problems when arise.”

Jun 9, 2008 by Rick from Milwaukee, WI
Overall Rating: 2
Cleanliness:[5] • Staff:[5] • Location:[8]

• Views and location.
• Under renovation. A/C was broken.

“Perhaps when the renovation is complete I would consider returning. I arrived at 10:00 pm. I was told there was not a King or two bed non smoking room available. My choice was a king room with a broken TV or a Queen room (smaller) I chose the queen room. The A/C was broken. They replaced the unit by 11:15 pm. It worked but poorly. It was 95 degrees and very humid during my stay. The entire time it was cooler in the hall way so much of the time I had my door partially open. I considered ordering a roll away and sleeping in the hall way. It was miserable.”

Jun 7, 2008 by John from Houston, TX
Overall Rating: 2
Cleanliness:[6] • Staff:[6] • Location:[7]

• Location.
• Drilling noise so loud I could not work, no restaurant, construction everywhere.

“Don't stay here until renovation is complete!”

Jun 2, 2008 by Aaron from Ontario, CA
Overall Rating: 4
Cleanliness:[9] • Staff:[8] • Location:[9]

• The staff was nice, but didn't go out of their way.
• They were remodeling and construction workers were extremely loud.

“The hotel has potential. It certainly was not an upscale place. Our room was extremely loud during the day because of the construction. We literally had to yell at times when we talked. It was just like your competitor's commercial. The second day, the toilette directly above our room overflowed and leaked through our bathroom ceiling. Water was everywhere, I threw away my toothbrush and razor. Who knows if that water was clean or not. The staff was nice and changed our room without any trouble, but it was such a hassle. I would not want to stay there again.”

Jun 2, 2008 by Greg from Cape Coral, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[4]

• Room and view were fine.
• Lots of construction going on.

“Nice staff, decent location, nice view, free parking with validation, free internet service, but construction was a bit of a hassle and made for long elevator waits.”

May 28, 2008 by Andrew from San Francisco, CA
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[10]

• Location.
• Rooms were dated.

“Great location, but the rooms were not up to par for a typical Double tree.”

May 26, 2008 by Lindsay from Asheville, NC
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Fresh cookies upon checking in to the hotel.
• Currently under construction-was very noisy.

“Hotel was in a great location and is going to look spectacular after the renovation; however it was noisy, and smelled like polyurethane from th reconstruction. Also, pool was closed due to construction. Overall I would recommend currently, and highly recommend post construction.”

May 5, 2008 by Pamela from Prescott, AZ
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[9]

• Location.
• Very poor service and room was budget hotel quality.

“Although the hotel is undergoing renovations, the current condition of my room was dreadful! The key card lock on my door was not properly installed and very hard to operate, there were numerous carpet stains and burn holes, I called room service 4 times between the hours of 8 pm to 9 pm and never got an answer and finally one of the elevators was not operating and I waited up to 5 minutes! This is definitely not what I expect from a Doubletree property!”

Apr 29, 2008 by Mike from Texarkana, AR
Overall Rating: 4
Cleanliness:[7] • Staff:[5] • Location:[9]

• Location.
• Asked for king/queen- received double.

“Hotel is showing age. It is undergoing renovation of the top three floors. I hope they will continue down the building.”

Apr 24, 2008 by Alice from College Point, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[5]

• Marvelous view and comfortable bed.
• The pool was not open although I ask before hand.

“The view was breath taken. The bed was more comfortable then I thought in all the hotels that I stayed in. The pool was not open and I even call beforehand to make sure that it is, so I brought my bathing suit. However, that did not come handy. The only problem is there's not much restaurants around there, mainly bars. So you have to drive or wait at least 2 hrs to get something to eat in the diners.”

Apr 23, 2008 by Denise from Cordova, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• It was very conveniently located to all the local attractions.
• It was in the middle of a remodel.

“A nice clean hotel with an excellent location and good room service.”

Apr 17, 2008 by Elaine from Fort Worth, TX
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[9]

• Location.
• Old fashioned, loud construction noises (pounding jack hammer) early on Sat.

“Not a place to go to until it is totally remodeled!”

Mar 30, 2008 by Lisa from Brentwood, TN
Overall Rating: 6
Cleanliness:[5] • Staff:[10] • Location:[8]

• Location was great, Downtown on the river.
• They are about to begin much needed renovations.

“I was disappointed in the cleanliness of the hotel. The hallways needed to be vacuumed. The room needed to be renovated, peeling wallpaper in the bathroom. I believe they are about to begin renovations. Not what I expected from a Doubletree - though for what I paid it was a bargain. On the river - great location. Was able to walk 6 miles on the river trail and easy access to bridge to cross the river.”