User Reviews for Doubletree Hotel Little Rock

Research User Reviews for Doubletree Hotel Little Rock (1-20 of 37)

• Add Your Own Review »

Sep 8, 2008 by Norris from New Orleans, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, free internet and validated parking.
• No complaints.

“This was the first time I stayed at a double tree hotel, but I was not surprise at the services since it belongs to the Hilton family chain.”

Sep 6, 2008 by Elizabeth from Athens, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• I liked the balcony out the door, I also liked the restaurant and the meals.
• I didn't like the way the parking garage was set up. Can be a little bit confusing.

“Overall, the hotel was awesome. Would recommend this hotel to family and friends.”

Sep 4, 2008 by Chloe from Oklahoma City, OK
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[7]

• The location was close to downtown.
• I did not like the small hotel room and small bed.

“The hotel room and bed were somewhat smaller than I'm used to. My husband and I were crowded in the queen size bed.”

Sep 3, 2008 by Robert from Allen, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful view of the Arkansas River.
• The queen size bed was smaller than we are used to getting.

“The Doubletree Hotel in Little Rock is a great hotel in a great location. The hotel overlooks the Arkansas River, and is a short walk from attractions such as the Farmers' Market, the riverfront park, the Clinton presidential library, and the old state house. It's attractively appointed, and offers good parking. We enjoyed very much our stay at this hotel.”

Aug 25, 2008 by Randy from Tyler, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Parking and hotel service.
• Fitness room.

“Nice location, had nice view overlooking river. The staff was friendly.”

Aug 24, 2008 by Mary from Juneau, AK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Had food and a bar and free wireless internet in the room.
• Hotel is still under construction but it didn't affect us much.

“We really enjoyed our stay at the Double Tree in Little Rock. It was easy to get too and close to a lot of downtown locations. The parking was easy and free. The rooms were clean, nice and quiet. They provide wireless internet in the rooms and have a business center (even though we didn't use the center). They do have an exercise room which is great and good food and a bar that is open for late arrival. The staff was very friendly and helpful. The hotel was under construction but we didn't experience any noise or problems related to it. I would definitely stay here again.”

Aug 21, 2008 by Phillip from Cordova, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, clean and newly updated.
• Work on remodel was still in progress.

“Great hotel. Very nice.”

Aug 19, 2008 by Franklin from Malvern, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Super nice room and view.
• Needs more restaurants close to it.

“Excellent location and great view of the river and the ballpark. Quite atmosphere and loved the flat screen TV.”

Aug 19, 2008 by Bud from Mckinney, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great beds and furnishings, free internet & parking.
• Elevators were an dirty ugly disaster.

“Great hotel. All things considered, this place was a home run!”

Aug 13, 2008 by Shawn from Medina, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Parking garage.
• Construction.

“Nice place, but construction is going on.”

Aug 12, 2008 by Julie from Conway, AR
Overall Rating: 7
Cleanliness:[7] • Staff:[3] • Location:[7]

• Nice comfortable rooms, served the purpose that we needed it for.
• Construction and rudeness of front desk staff.

“Good, not anything special.”

Aug 10, 2008 by Lizla from Cedar Hill, TX
Overall Rating: 0
Cleanliness:[8] • Staff:[10] • Location:[10]

• The staff was very friendly, accommodating and the bed very comfortable.
• We did not like the food in the hotel restaurant. The kids entree was way too hot and the fruit was terrible.

“Overall, we enjoyed are stay because the staff was helpful, accommodating and friendly. We liked our room and the bed was comfy. The hotel is in the middle of renovations so there is a little mess through out the hotel.”

Jul 31, 2008 by Craig from Dallas, TX
Overall Rating: 2
Cleanliness:[1] • Staff:[8] • Location:[1]

• The room was very nice!
• The hotel was under construction. Elevators were in horrible condition and only two were in operation. Garbage was overflowing out of the trash cans.

“I would not stay here again. It took us 15 minutes to get on one of the two elevators that were working. When we did get on, the door jammed and someone had to manually push it closed (I was afraid that I'd be trapped). Then one of the passengers mentioned that his daughter got trapped in the elevator the previous day. Overall, this hotel was in a dilapidated condition (except for the room). I wouldn't stay here again.”

Jul 31, 2008 by Carol from Fayetteville, AR
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[8]

• Room was very nice.
• Slow service in restaurant.

“The room was very nice, but the hotel was undergoing renovation, so the lobby and public areas were dusty.”

Jul 29, 2008 by P from Grayson, GA
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[9]

• Very unhygienic may be due to construction.

“It was very disappointing as the hotel was not at all clean. There was junk and dust everywhere. I think, it was not hotel's fault.”

Jul 25, 2008 by Joe from Fayetteville, AR
Overall Rating: 9
Cleanliness:[8] • Staff:[3] • Location:[10]

• Great hotel but it is under construction due to remodel.
• The front desk clerk was awful, very unpleasant.

“The room was wonderful the room was very close too 4 star, the lobby is under construction due to a remodel.”

Jun 29, 2008 by Ed from Lafayette, LA
Overall Rating: 7
Cleanliness:[5] • Staff:[10] • Location:[7]

• Staff reactive and attentive.
• Construction extensive and crew bothersome.

“Excellent location. Updating hotel - will be nice when completed. Staff excellent and attentive to problems when arise.”

Jun 9, 2008 by Rick from Milwaukee, WI
Overall Rating: 2
Cleanliness:[5] • Staff:[5] • Location:[8]

• Views and location.
• Under renovation. A/C was broken.

“Perhaps when the renovation is complete I would consider returning. I arrived at 10:00 pm. I was told there was not a King or two bed non smoking room available. My choice was a king room with a broken TV or a Queen room (smaller) I chose the queen room. The A/C was broken. They replaced the unit by 11:15 pm. It worked but poorly. It was 95 degrees and very humid during my stay. The entire time it was cooler in the hall way so much of the time I had my door partially open. I considered ordering a roll away and sleeping in the hall way. It was miserable.”

Jun 7, 2008 by John from Houston, TX
Overall Rating: 2
Cleanliness:[6] • Staff:[6] • Location:[7]

• Location.
• Drilling noise so loud I could not work, no restaurant, construction everywhere.

“Don't stay here until renovation is complete!”

Jun 2, 2008 by Aaron from Ontario, CA
Overall Rating: 4
Cleanliness:[9] • Staff:[8] • Location:[9]

• The staff was nice, but didn't go out of their way.
• They were remodeling and construction workers were extremely loud.

“The hotel has potential. It certainly was not an upscale place. Our room was extremely loud during the day because of the construction. We literally had to yell at times when we talked. It was just like your competitor's commercial. The second day, the toilette directly above our room overflowed and leaked through our bathroom ceiling. Water was everywhere, I threw away my toothbrush and razor. Who knows if that water was clean or not. The staff was nice and changed our room without any trouble, but it was such a hassle. I would not want to stay there again.”

Jun 2, 2008 by Greg from Cape Coral, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[4]

• Room and view were fine.
• Lots of construction going on.

“Nice staff, decent location, nice view, free parking with validation, free internet service, but construction was a bit of a hassle and made for long elevator waits.”

May 28, 2008 by Andrew from San Francisco, CA
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[10]

• Location.
• Rooms were dated.

“Great location, but the rooms were not up to par for a typical Double tree.”

May 26, 2008 by Lindsay from Asheville, NC
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Fresh cookies upon checking in to the hotel.
• Currently under construction-was very noisy.

“Hotel was in a great location and is going to look spectacular after the renovation; however it was noisy, and smelled like polyurethane from th reconstruction. Also, pool was closed due to construction. Overall I would recommend currently, and highly recommend post construction.”

May 5, 2008 by Pamela from Prescott, AZ
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[9]

• Location.
• Very poor service and room was budget hotel quality.

“Although the hotel is undergoing renovations, the current condition of my room was dreadful! The key card lock on my door was not properly installed and very hard to operate, there were numerous carpet stains and burn holes, I called room service 4 times between the hours of 8 pm to 9 pm and never got an answer and finally one of the elevators was not operating and I waited up to 5 minutes! This is definitely not what I expect from a Doubletree property!”

Apr 29, 2008 by Mike from Texarkana, AR
Overall Rating: 4
Cleanliness:[7] • Staff:[5] • Location:[9]

• Location.
• Asked for king/queen- received double.

“Hotel is showing age. It is undergoing renovation of the top three floors. I hope they will continue down the building.”

Apr 24, 2008 by Alice from College Point, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[5]

• Marvelous view and comfortable bed.
• The pool was not open although I ask before hand.

“The view was breath taken. The bed was more comfortable then I thought in all the hotels that I stayed in. The pool was not open and I even call beforehand to make sure that it is, so I brought my bathing suit. However, that did not come handy. The only problem is there's not much restaurants around there, mainly bars. So you have to drive or wait at least 2 hrs to get something to eat in the diners.”

Apr 23, 2008 by Denise from Cordova, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• It was very conveniently located to all the local attractions.
• It was in the middle of a remodel.

“A nice clean hotel with an excellent location and good room service.”

Apr 17, 2008 by Elaine from Fort Worth, TX
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[9]

• Location.
• Old fashioned, loud construction noises (pounding jack hammer) early on Sat.

“Not a place to go to until it is totally remodeled!”

Mar 30, 2008 by Lisa from Brentwood, TN
Overall Rating: 6
Cleanliness:[5] • Staff:[10] • Location:[8]

• Location was great, Downtown on the river.
• They are about to begin much needed renovations.

“I was disappointed in the cleanliness of the hotel. The hallways needed to be vacuumed. The room needed to be renovated, peeling wallpaper in the bathroom. I believe they are about to begin renovations. Not what I expected from a Doubletree - though for what I paid it was a bargain. On the river - great location. Was able to walk 6 miles on the river trail and easy access to bridge to cross the river.”

Mar 30, 2008 by Sally from Shawnee, KS
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenience.
• Air conditioner broken in restaurant, very hot.

“Nice very clean and central location.”

Mar 24, 2008 by Jennifer from Ogden, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The service, we had was wonderful. They guided and directed everything. Any question we had (i.e. restaurants) was always answered in such a pleasant.
• The TV channels could have been better, but it was also not that bad.

“I would strongly recommend any one to not only go to this wonderful hotel. The beds are dreamy, the service is at the top, and the food is to die for.”

Mar 20, 2008 by Andrea from Bossier City, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff at this hotel was Wonderful! Very friendly and welcoming!
• Elevators.

“Our overall experience with this hotel was wonderful. Great staff! Very friendly and accommodating. The room and overall hotel areas were clean and nicely managed. The hotel restaurant was reasonably priced with great food. I would highly recommend this hotel!”

Mar 6, 2008 by Kerry from Walworth, WY
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[6]

• Leaving.
• Rude staff, obnoxious under staffed, not helpful. Not pleasant, persons on check in desk extremely rude and condescending. Will not return.

“Poor staff, poor communication, rude, awful to deal with. Not at all pleasant, the worst part of my stay in Little Rock bar NONE.”

Mar 2, 2008 by Andy from Baton Rouge, LA
Overall Rating: 5
Cleanliness:[9] • Staff:[5] • Location:[9]

• Great location.
• Unbelievably outdated room.

“I would stay here again because of the location, they will stick you with their worst rooms. Set your expectations very low and they might be met.”

Feb 4, 2008 by Sandy from Oklahoma City, OK
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• Rooms spacious, views and location were perfect!
• Updating is badly needed and according to signage, renovations for rooms and public areas are to start soon.

“This will be a great hotel. The location is wonderful and the views of the river are spectacular. The Doubletree hotels usually have more staff. There was no valet and their signature chocolate chip cookies were handed to us as we checked in instead of delivered to the room. The rooms are a great size and if updated, will be very nice.”

Oct 16, 2007 by Bonnie from West Memphis, AR
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location next to our concert venue was perfect!
• A 4 inch piece of bed frame stuck out and I banged my shin on it. I told the desk clerk at checkout.

“The doubletree satisfied most of my expectations with the exception of giving better details on where one might walk to a nearby restaurant after 10 pm on a Friday night. A list of restaurants within an 8 block area was provided at the front desk; however, without a map, it was not much good. Room service was available after 10 p.m., and was excellent.”

Sep 14, 2007 by Zayra from Los Angeles, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[9]

• Large-sized rooms.
• Old-fashioned décor.

“I was at the Wyndham Hotel the night before and wished I had stayed there when I arrived at the Doubletree. The entire experience was not very comfortable. The hotel needs a major facelift in the lobby and restaurant areas and also in the rooms. The location is great however.”