User Reviews for Residence Inn by Marriott

Research User Reviews for Residence Inn by Marriott (21-40 of 93)

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Nov 27, 2007 by Kirb Y. from Pocahontas, AR
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Size and furnishings of room.
• Basement room felt bleak and isolated.

“Hotel was located on an awkward property, but the rooms were nice, the management helpful and the amenities, while scattered and somewhat inconvenient, were nice. Place was clean and secure and I would be glad to return.”

Nov 9, 2007 by Philip from Jonesboro, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Exceeded my expectations. Large clean rooms. Excellent value.
• Nothing. Everything was great.

“Best room I have ever had. Nice clean and quite rooms and good breakfast. Evening reception was outstanding.”

Nov 4, 2007 by Becca from Hot Springs, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved having a suite for a business trip, all the conveniences of home. It was more than just a bed&
• There was nothing that I did not like. If I said there was, I would be picking.

“It started with a very friendly receptionist that was very friendly and helpful. I was actually a little surprised at the cleanliness and scale of this room compared to other extended stay hotels I have stayed in. I would definitely recommend the Marriott.”

Oct 30, 2007 by Teri from Cartersville, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Very good value for the price.
• Night clerk was not very friendly.

“I received a mini suite with a kitchen and sitting area. Room was very clean and I felt safe there. Breakfast the next morning included eggs, sausage, waffles, etc. Well worth the money I paid.”

Oct 24, 2007 by Rich from Fort Smith, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The room was spacious and very comfortable.
• There was nothing about the hotel I disliked.

“The rooms are spacious and have plenty of amenities. There is an exercise room, a pool/hot tub, and the free breakfast was excellent.”

Oct 7, 2007 by D. C. from Franklin, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location to airport, very clean, lots of room, quiet.
• Nothing negative to report pleases.

“After a long day on the road it was nice to have a very comfortable bed and nice amenities. Plenty of clean space and obliging, helpful staff we would definitely stay there again in little rock.”

Oct 2, 2007 by Janice from Jonesboro, AR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Spacious, clean, well equipped room with nice complimentary breakfast.
• Hot items on the breakfast buffet were warm, not hot.

“Overall a very pleasant experience. Parking was convenient. Rooms were clean, spacious, and well equipped. I liked the fact that there was no bedspread, which is a haven for germs.”

Sep 26, 2007 by Lisa from Wake Village, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• The breakfast was great and the lady working it was superb.
• My bathroom was gross! The tub had not been scrubbed in a while.

“All the common areas were in great shape and very clean! The breakfast was the best prepared and the breakfast area was the cleanest that I've seen. On the down side, the bathroom was dirty! The tub actually had soap scum and mildew (good thing I bring cleaners), hair on the vanity, there was a used razor on the floor close to the bed, the sleeper sofa was uncomfortable and the linens and pillows "smelled" dirty. The group we were with was very pleased with their rooms, which would indicate that maybe we had the pleasant experience of a lazy housekeeper. I really wouldn't mind staying here again as long as the room is cleaner.”

Sep 13, 2007 by Al from Sioux Falls, SD
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• Friendly staff.
• Room maid did not always restock the room.

“This was a good 2.5 star hotel.”

Sep 13, 2007 by John from Cordova, TN
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Large, comfortable room, with sofa & recliner and full kitchen.
• Drawers in bath area had not been cleaned.

“Always a pleasure to stay at residence inn. It is so nice to have all the room to stretch out and relax. Breakfast staff was especially welcoming and attentive. Only problem - lots of hair in all bathroom drawers from previous guest and something thick and sticky smeared on bath counter top. We were offered another room by the manager but it had the same exact issue. It was cleaned by housekeeping the following day due to our evening arrival.”

Sep 13, 2007 by Yeshai from Chesterfield, MO
Overall Rating: 3
Cleanliness:[2] • Staff:[1] •

• Free cookies.
• Black mold in stairwell due to gushing water leaks.

“The staff was terrible. The room did not have shampoo and when I went to the front desk the idiot attendant said there was no shampoo (of course there was shampoo!) The linens were dirty. The electricity went out the week before and someone pulled the fire alarm at midnight. That was fun. The management offered no concessions for our inconvenience. The cleaning staff habitually asks me to borrow cigarettes and pesters me throughout my stay. I had to go to the front desk to get towels one morning, and when I came back from work the cleaning staff had taken them for some reason leaving me with none. When I called the front desk that couldn't find the shampoo, he told me he could not leave the desk to bring me towels. I explained my discontent and after 25 minutes (and after my shower that I had to use hand towels to dry off) he came to the room and gave me a dirty look and dropped the towels in my hand and walked away. Something needs to be done at this establishment. If Marriott corporate knew about the disrepair, the leaking water, the smell of mold in the stairwells, and the complete lack of professionalism from the staff, including management, heads would surely roll. I tolerate these inconveniences because of low price and proximity to my work. But I would not recommend this hotel to anyone.”

Sep 11, 2007 by Michael from Export, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I enjoyed getting to cook our dinner rather then eating out.
• Everything was great.

“In our travels, we found that residence inns meet our needs better then even three star hotels. It is our preference.”

Sep 7, 2007 by Debbie from Magnolia, AR
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• I liked the full kitchens in the room, large showers and comfortable bed.
• There is no ice maker available to the public. The refrigerators have ice makers, but if you need more ice you have to get an employee to help you.

“Located in west lr, close to fast food and casual dining, I 430 & i630. Comfortable bed, good mattresses. Heat and air controlled by thermostat, which is a plus. (I don't like the cheap window units.) Big shower and vanity area a plus. Would recommend and stay there again.”

Aug 29, 2007 by Sally from Sikeston, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice to have living room and kitchen in room.
• Nothing.

“Residence Inn was very nice. There was plenty of room to relax. Also, we enjoyed having a living room and kitchen in addition to the bedroom.”

Aug 22, 2007 by Donna from Springfield, AR
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[8]

• Hotel staff was very friendly and helpful, booked three rooms and worked to get us all in same building. Staff was great.
• No dislikes.

“Hotel met all expectations. Hotel staff friendly and helpful.”

Aug 15, 2007 by Girlie from Washington, DC
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Family friendly.
• None.

“I had a pleasant comfortable experience with this hotel; the staff is very helpful and great breakfast menu.”

Aug 15, 2007 by Julianne from Jonesboro, AR
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• It was convenient to where I was going and I enjoyed the full kitchen.
• The noisy neighbors that stayed up all night and thin walls.

“If you are looking for a place to stay for several days and don't like to eat out a lot, or even if you do, this is a great place. There is a full kitchen in the room and it is convenient to many restaurants and attractions in the Little Rock area. I only stayed for one night, but I left knowing I would come back again. The amenities at the hotel included a pool, tennis court and basketball hoop including a walking trail. There was also a nice breakfast served in the mornings. I would recommend this hotel to anyone whether you are staying a week or a night.”

Aug 14, 2007 by Glenn from Edmond, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The breakfast, bed size of the room.
• Nothing.

“I loved it.”

Aug 13, 2007 by Kevin from Idabel, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• All factors combined into a great stay.
• Close in proximity to the next door hospital helicopter landing pad.

“Room was great! It was very clean, nice in appearance, and super comfortable! Staff was very pleasant and eager to serve. Will certainly stay there in the future.”

Aug 4, 2007 by Tom from Neshanic Station, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Very spacious room with excellent utility; includes breakfast & evening reception.
• Room service not too thorough.

“The hotel was a great value. It was very roomy and had great kitchen amenities like stove, refrigerator with ice maker, etc. It made for a comfortable stay.”

Aug 3, 2007 by David from Katy, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Wonderfully different layout because of the hills.
• Driveway.

“Very nice staff and very clean. I tried to stay here on my way back through, but it was full.”

Aug 3, 2007 by Melinda from Blanchard, OK
Overall Rating: 4
Cleanliness:[5] • Staff:[1] • Location:[6]

• It was easy to find.
• No sheets on the second bed, rude staff, had to make bed for the children even though called ahead.

“Staff was rude and unhelpful. Halls were dirty and food was in laundry room. Parking was not convenient. Not the best hotel on our trip.”

Jul 25, 2007 by Stan from Tupelo, MS
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Room was wonderful very spacious and very clean.
• Breakfast was not a good experience. Out of many food items.

“Hotel room was very nice certainly above average. Staff was very nice and helpful. Only bad experience was the breakfast. Out of most all items trash cans were overflowing tables were dirty and sticky from food that had not been cleaned up.”

Jul 25, 2007 by Dilshika from Fayetteville, AR
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[5]

• Comfortable beds.
• Did not have food when we went to eat at 9:30 am.

“Only main complaint is that we were told the complementary breakfast was from 7:00 am to 10: am during the weekends. However, when we went at 9:30 am to eat, there was no food at all.”

Jul 19, 2007 by Ernie from Russellville, AR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Friendly people and helpful, they take pride in their work.
• I liked it.

“I would come back. I would recommend it to friends. I enjoyed my stay there.”

Jul 17, 2007 by Carla from Fayetteville, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Studio room was very clean, spacious and served my needs.
• Nothing that I can think of.

“This hotel was clean, neat, had a great location and was worth every penny. I would definitely stay here again.”

Jul 10, 2007 by Sv from Fayette, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was outstanding and quiet!
• Wish I could have stayed longer!

“Great hotel, with outstanding breakfast. Quiet and clean, I will stay here again if in the area.”

Jul 7, 2007 by Dara from Frisco, TX
Overall Rating: 5
Cleanliness:[10] • Staff:[1] • Location:[10]

• The room was very nice and clean. Breakfast was good when they finally got it out our last day.
• Breakfast was not ready at all the first morning. I didn't even have muffins out.

“We checked in and asked when breakfast would be ready in the lobby. They said 7. We had a tennis match at 8 so that was cutting it close, but we worked out schedule to accommodate theirs. We got there at 7 and nothing was out. There were three people behind the desk with no one checking in or out at that time. They said that the breakfast is complimentary, but not guaranteed or included in the price. If it was included in the price, we would say that, but because it isn't, we don't have to serve you breakfast. News to me - everyone should be aware that Marriott will serve breakfast when they feel like it, but should not be expected at time posted or anytime at all.”

Jul 6, 2007 by Janet from Maud, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[2] • Location:[8]

• The condition of the room was nice, clean and attractive.
• A night desk personnel was very rude.

“Currently there is heavy construction on the roads around the hotel, making it a little difficult to find and access. My opinion is not influenced by that difficulty. Upon arrival the front desk staff that checked us in was very friendly until she found our reservation. We had a short discussion regarding the type of room we had reserved, i.e., non-smoking, queen, etc. That person refused to allow a change to two double beds. The young lady at the desk at checkout was almost equally condescending.”

Jul 4, 2007 by Tammy from Dixon, MO
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• The room was clean and comfortable.
• The breakfast buffet was not kept clean.

“Thought the hotel was nice. The breakfast in the morning is not kept up. The tables weren't clean and the food area was dirty.”

Jul 4, 2007 by Norman from Bentonville, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and comfortable.
• Would be hard to complain. Every thing I would expect.

“It was every thing I would expect and more.”

Jul 2, 2007 by Tricia W. from Dallas, TX
Overall Rating: 7
Cleanliness:[4] • Staff:[8] • Location:[7]

• Comfortable, especially bed.
• Prefer cleaner (mold in tub / bathroom mirror had spit on it.

“Friendly staff. Did not clean room. I had to do it myself.”

Jun 23, 2007 by Kelly from Nolensville, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice room with big kitchen and eating area.
• There is a hospital next door. People hanging outside the rooms/building talking on cell phones on their breaks.

“Nice hotel. Great breakfast. Big room with nice kitchen, sitting area and large bathroom.”

Jun 22, 2007 by Bes from Olathe, KS
Overall Rating: 8
Cleanliness:[2] • Staff:[9] • Location:[9]

• The staff was helpful and cooperative.
• The room was not clean (floors) no towels.

“Hotel staff and front desk responded immediately when I informed them the room, had no towels, had two large bags of trash outside my window, the commode would not flush, and the wireless computer connection was not working. Don't know what that meant.”

Jun 9, 2007 by Justin from Cape Girardeau, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Facilities, room cleanliness, no smoking.
• One single bed available needed 2 beds; uncomfortable pull-out bed.

“Nice hotel, staff, and room. Good breakfast with lots of choice.”

Jun 6, 2007 by Jason from Edwardsville, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Free food, breakfast and daily cookouts.
• Nothing.

“A great hotel. We checked in the early evening just as the staff was starting their free daily cookout. The pool was nice, and the room as well. Breakfast in the morning had a lot of selections. Staff was very friendly.”

Jun 5, 2007 by Karla from Russellville, AR
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The comfort of the bed.
• No division between living area and bed area. TV not seen by both bed and couch.

“Very comfortable, seemingly clean, nice pillows and bed linens.”

Jun 2, 2007 by David from Joplin, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The complimentary breakfast.
• The swimming pool was closed.

“Hotel room was clean except for the drawers. They were filthy! The drawers had hairs and other body things in them. I dared not put any of my clothes in those drawers. Also, the pool was still closed even though Little Rock is in the south and has had above 80 degree temps since April. Pool should not have been closed!”

Jun 1, 2007 by Mel from Austin, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[6]

• Free breakfast, clean, nice, and big suite.
• Broken mirror in bathroom.

“Nice hotel to stay at, especially if you have kids. The free breakfast was very nice. The suite we stayed in was rather large and included a couch. The bathroom was a bit small and the door swung out which was awkward. Overall, I was pleased with my stay.”

May 31, 2007 by Doug from New Baden, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great breakfast -clean room.
• Nothing.

“The best overall stay that we have had---great hotel.”

May 18, 2007 by Josh from Paragould, AR
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• No disposable cups in rooms for coffee/tea on-the-go.
• Lack of convenient vending.

“A little disappointing. But having said that, judging the room on its own merits, it was a pretty decent room. It was very clean, had just enough amenities to be comfortable and the full kitchen made the studio/suite an excellent value for an extended stay, especially for a family.”

May 9, 2007 by Patty from Dardanelle, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and the complimentary snack and breakfast was excellent.
• There isn't anything that I did not like!

“The entire hotel staff was very friendly and the room was spacious and very clean. I really enjoyed the complimentary evening snack and full breakfast.”

May 2, 2007 by Steve from St. Louis, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Hot breakfast was nice.
• Should've offered bacon¿

“I've stayed at three residence inns in the past. This one continued my pattern of experience at these hotels as comfortable, friendly, and pleasant accommodations.”

Apr 19, 2007 by William from Mountain Home, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Much better room than we expected, in fact a suite.
• NA

“Great experience in this hotel. The room was above expectations. It had everything one would want for an extended stay. The price was right too.”

Apr 10, 2007 by Keith from Arkadelphia, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Room had plenty of space and the living room areas were nice.
• The only thing that wasn't up to speed was the TV, it was a little small.

“Super for anyone who enjoys having all the comforts of home away from home.”

Apr 5, 2007 by Jerry from Memphis, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice for the price.
• Parking was a little hard to find.

“Certainly worth the price.”

Mar 29, 2007 by J from Lubbock, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location! And breakfast!
• Limited choices of suite types.

“This hotel sits in an ideal w little rock location. The clubhouse/office was wonderful for breakfast and games (with kids). This hotel is concerned about sleep as well, as excessive 'noise' after 10pm is not tolerated (or at least this is their claim) - as we endured no problems at all. Oh and it sits next door to crispy crème!”

Mar 27, 2007 by Susan from Pocahontas, AR
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[9]

• The suite was extremely user friendly.

“The rooms were inviting and immaculate. The kitchenette was very useful for us. It was an excellent situation that met all of our travel needs. Great location and we felt secure in the area.”

Mar 22, 2007 by Kathy from Pasadena, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Safe, with fridge, microwave clean and close to locations.
• Not enough towels.

“Over all great experience.”

Mar 20, 2007 by Kris from Eads, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean rooms.
• Nothing.

“I travel to little rock at least 3 times a month; this stay really had to be one of the best stays ever. I have stayed at every chain and major brand, but residence inn is my personal favorite. My children love there rooms.”