User Reviews for Clarion Hotel Springfield

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Mar 20, 2008 by Ray from Jefferson City, MO
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[8]

• Quiet.
• Access.

“The Clarion is a typical older motel that is priced the same as similar newer accommodations the area. We would have stayed at the newer motels had we known.”

Oct 20, 2007 by Jeanne from Amoret, MO
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[10]

• Location, block from battlefield mall!
• Some peeling wallpaper; bedding needed immediate attention.

“This was a good hotel to stay at for my business trip. Plus, it's location to the awesome, huge battlefield mall made it easy to slip away for some "me" time. The walls were a little thin, but nothing that the loud heater didn't make up for. I would still stay here again, given the right sort of trip. For a romantic getaway, probably not. For business/busy trip where I just need someplace to unwind and crash, definitely. The staff was very friendly and helpful. Great little restaurant and bar on site, too.”

Aug 13, 2007 by Shirley from Hutchinson, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very nice people working there.

“Nice; not a lot of people there.”

Jul 12, 2007 by Debbie from Rolla, MO
Overall Rating: 1
Cleanliness:[4] • Staff:[8] • Location:[8]

• Location.
• It was just a very dumpy place. Very run down.

“I was very displeased with the Clarion Hotel. It was just a run down place and I didn't feel safe. The location was great but that's about it.”

Jun 30, 2007 by Diane from Collinsville, IL
Overall Rating: 2
Cleanliness:[6] • Staff:[1] • Location:[10]

• I know where it's located.
• See below.

“I have stayed at this hotel often only do to convenience and have never been greeted, I might as well wait on myself with the lack of enthusiasm they have let alone most of the employees clothes look like just rolled out of bed! My advice to anyone behind that check in counter customer service is key.”

Jun 26, 2007 by John from Salisbury, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Quick check in and out.
• Room was next to the pool.

“Would stay there again. No problems.”

Jun 12, 2007 by Lauren from Mountain Home, AR
Overall Rating: 1
Cleanliness:[3] • Staff:[3] • Location:[1]

• The lounge/bar area.
• It was deceiving. Was not clean and very noisy.

“It is ghetto. I wouldn't recommend it!”

Jun 1, 2007 by Nancy from Lincon, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the down blankets.
• The bed was a little firmer than I like but not bad.

“This was a very nice stay and they even got me on a ground level floor with a room upgrade at no cost.”

May 31, 2007 by Marcus from Kansas City, MO
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[8]

• Price.
• It's dated.

“The dated rooms didn't seem clean even though they may have been.”

Oct 4, 2006 by Laura from Ballwin, MO
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• Very nice staff, especially Josh at the front desk.
• It allows pets and there was a dog convention!

“The hotel was rated correctly, but for the fact that they allow dogs. There was a dog convention the weekend of our stay and we heard barking dogs. It also smelled like dogs. Shar-pei's to be exact. Many, many dogs in the halls and parking lots. Dog food in the hallway, dog smell, etc. Would have been horrible if we had brought our family member w/ allergies!”

Aug 29, 2006 by Dusty from Springfield, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was near some nice stores.
• My room "looked out" into an exhibit hall. Thermostat weird.

“It's an OK place to stay.”

Aug 17, 2006 by Troy
Overall Rating: 2

“The next room they gave us was filthy. There was toothpaste still in the sink hair on the countertop and hair in the tub.”

Aug 5, 2006 by Robert from Lenexa, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location. Clean rooms.
• No breakfast.

“Good deal. Good location. Clean facility. Hallways in building a little dark . No breakfast, but rooms were clean and neat. Other hotels in the area were pricey too.”

Jul 27, 2006 by Vanessa from Joplin, MO
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[9]

• Nice pool, lobby.
• Room was shabby, not well cleaned.

“The rooms need to be updated. Our room was not cleaned thoroughly (dusty baseboards, etc), the blow dryer did not work, there was a general musty smell when you walk into the hallways where the rooms are.”

Jul 27, 2006 by Jim from Centerview, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Hotel staff was very courteous!
• Location. Very hard to get to.

“This hotel was all right.”

Jul 25, 2006 by Kim from Peculiar, MO
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[10]

• Very close to the mall.
• The layout, everything seemed very far away..

“Far away from the main part of the hotel. It was very quite, just a long way to get ice or the vending machines.”

Jul 20, 2006 by Granville from Hartsburg, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Local newspapers free in lobby.
• On an outer road that is a bit difficult to access; a/c was noisy.

“A good older hotel. Friendly staff. Good sized room and bathroom.”

Jul 9, 2006 by Dwight from Easton, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Wireless Internet access, close to shopping.
• Difficult entrance to find, no breakfast.

“Very nice hotel, keeping up the Clarion reputation. Spacious room with free wireless Internet access, but slightly difficult to find the entrance to - if coming in at night you might miss the entrance completely. Also, no kind of breakfast is offered, but they do have coffee in the lobby and your room. All in all though, I enjoyed the stay and would recommend this hotel.”

Jun 25, 2006 by Cheri from Coulterville, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Staff was nice and room was clean!
• Security lock wasn't working and lost power in part of room in am.

“Lobby and our room was clean and the staff was pleasant. This is about the extent of our experience because we arrived late and left early. We did however have issues with the security lock outside of our building which wasn't working when we first arrived but it was fixed quickly and then the next morning we did not have power to our bathroom for a time while we were trying to get showers so that we could leave but it also was addressed fairly quickly.”

May 24, 2006 by Margaret from Owatonna, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very quiet, convenient
• AC did not work well - tried to fix but still wasn't working well, was a bit warm in the room.

“Was a very pleasant stay, VERY quiet which was nice, ample parking. I would definitely recommend to friends.”

May 9, 2006 by Cheri from Mount Joy, PA
Overall Rating: 4
Cleanliness:[3] • Staff:[4] • Location:[5]

• The housekeeping staff was friendly.
• The front desk staff wasn't very interested in attending to business.

“For the price the hotel certainly could/should offer continental breakfast. The front desk staff was rarely available when you approached the desk. The motel is rather dirty and run down inside.”

May 9, 2006 by Susan H. from Largo, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[10]

• Quiet. High Speed Internet. Safe parking. Security was good.
• I am an older traveler. There was no porter service and no elevators. The stairs were not convenient to the rooms.

“The hotel service was unimpressive. There was a storm two nights of my stay. Power was down and the response times were slow. The food was excellent and served well. The Internet services were good when they were operational. Front desk personnel were not too friendly or helpful. I recommend this hotel when quiet is a necessity for your business travel. Rooms are clean and neat though the wallpaper was peeling.”

May 2, 2006 by Linda from Cotter, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wireless Internet.
• There was nothing I didn't like.

“The hotel is convenient to work, dining and shopping. An excellent location!”

Apr 26, 2006 by Joy from Sedalia, MO
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[8]

• The restaurant attached to the hotel.
• My children and had to wait to check in and no towels.

“I arrived at 1:15pm the room was not ready but I was given the room number since check in was not until 3pm I understood they were still working on it. I was told it would be ready within the hour. I came back at 3:30 1/2 hr after check in time still no room ready. child got injured and NO first aid kit in hotel. No additional towels for pool and had to use wet towels to dry off.”

Apr 12, 2006 by Paula from West Plains, MO
Overall Rating: 1
Cleanliness:[2] • Staff:[5] • Location:[3]

• Nothing.
• In desperate need of upgrade!!

“The room was old, small and dirty. Did not enjoy my stay at all. ”

Mar 29, 2006 by Marcella from Gainesville, MO
Overall Rating: 0
Cleanliness:[9] • Staff:[9] • Location:[10]

• The location was ideal for our needs and the room was spacious and clean.
• All was fine.

“The hotel was in an ideal location for what we needed. The room had a king-sized bed which was clean with morning coffee. Registration was quick and pleasant and we needed for nothing.”

Mar 14, 2006 by Linda from Cotter, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was perfect, close to work, restaurants and shopping.
• There was nothing I didn't like.

“The hotel was in an excellent location for shopping, restaurants and most of all, where I was working. The staff was friendly and the room was comfortable.”

1 of 1 people found this review helpful.

Feb 28, 2006 by Ben from St. Louis, MO
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• Wi-fi.
• Long motel type hallways.

“Their potential, just not enough drive to make better.”

Jan 3, 2006 by Tammy from Kingwood, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• For the price we paid I was super happy with our room and the hotel!
• I was disappointed with the landscaping, but it was winter at the time.

“The location was great, easy to get in and out of. The rooms were so nice and clean. Maid service was very good. All in all a good experience!”

Dec 29, 2005 by Jill from Evansville, IN
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[6]

• Large, clean rooms.
• Very cold shower, every shower we took was cold, no hot water.

“ I would recommend the hotel. ”

1 of 1 people found this review helpful.

Oct 23, 2005 by Melissa
Overall Rating: 2

• The hotel was very old and the buildings reminded me of old barracks.

“Overall, I would not recommend this hotel. The beds reminded me of sleeping in a tent on the ground. It was impossible to find a spot where the springs didn't come through. The rooms were very old and musty smelling. The shower was so dirty and stained that I didn't even want to get in it.”

Oct 1, 2005 by Mark from Farmington, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Friendly staff, clean room, nice bar/restaurant service.
• Tricky early entrance, hotel entrance way before sign on feed road. got lost.

“Once I knew how to get into entrance of hotel, there were no problems. hotel may want to have small entrance sign at entrance as it looks to be car dealership entrance and is about 1/8th of a mile before actual large clarion hotel sign. 1st time I jumped curb to get there and damaged front of muffler.”

Aug 3, 2005 by Marcia from Overland Park, KS
Overall Rating: 9
Cleanliness:[6] • Staff:[7] • Location:[9]

• Great location--access to EVERYTHING
• The hotel was not as clean as it could have been.

“Great hotel for the price. Would stay there again. Fabulous location. Good front desk staff.”

Jul 27, 2005 by Kristen from St. Charles, MO
Overall Rating: 9
Cleanliness:[7] • Staff:[7] • Location:[7]

• It was convenient and not too expensive
• It wasn't extremely nice, but it met the demands for what we needed.

“The staff was helpful. The room was clean, as well as property supplied with everything we needed (towels, toilet paper, etc). Overall, it was a pleasant stay.”

Jul 26, 2005 by Natalie from Hiawatha, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

“The hotel was clean and nice. I have no complants. I found the staff to be friendly and helpful. I would stay there again and recommend the hotel to friends in the future.”

Jul 2, 2005 by Linda from Salem, MO
Overall Rating: 3
Cleanliness:[10] • Staff:[5] • Location:[10]

• The location was perfect!
• Overpriced for the accommodations

“Staff was so-so. The accommodations were a disappointment considering the star rating.”

Jun 21, 2005 by Heather from Lenexa, KS
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[8]

• The location was good and our previous experience was a positive experience so we thought we would try it again.
• The hotel had a distinctive bad odor, the ceiling had portions missing, the grout was missing in the bathroom, and the carpet was stained.

“The children and I would have rather spent the night in a tent. I felt this hotel to be very dirty and needed extensive remodeling in the rooms.”

1 of 1 people found this review helpful.

May 19, 2005 by Amy from Yukon, OK
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• The location
• Our window opened up to a wall

“The location was fine but our non-smoking room smelled like smoke and the hall was terrible with smoke smell. The inside rooms looked out to a conference room with walls to block, so the room was dreary.”

May 18, 2005 by Robert from Olathe, KS
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[10]

• Hotel manager worked well with us to give another room after first had problem
• First room given had ash tray with several butts & an unfinished drink glass next to it.

“After initial problem, they got it right.”

Apr 5, 2005 by Steve D. from Lee's Summit
Overall Rating: 5
Cleanliness:[9] • Staff:[1] • Location:[10]

• Liked it overall, nice sports bar, clean, comfortable.
• Got 2 dbl beds inst of King I resv 3 monts prior, mgr said it was common pratice.

“Knowing Springfield was going to be very busy, we made our resv 3 months ahead for a No smok, King size. We arr around 5 PM, was given 2 dbl beds instead. Mgr said he let previous cust stay in rm extra nite, then booked rm out for next nite. He adv me it was common pratice and he had been mg hotels for yrs. Basically take it or leave it. No compensation offered. Had to take it, all springfield booked. All staff other than Mgr ok.”

Mar 8, 2005 by Nancy from Kansas City, MO
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[4]

• The staff was very, very helpful.
• The coffeemaker had not been . The grounds were still in the machine and we did not have but one cup.

“The Clarion was just fine for our family. The soundproofing," or lack of, did keep us awake as people wandered up and down halls through the night. Everything was nicely clean. The amenities were appropriate...nothing fancy. For the money this was a good place."”

Oct 18, 2004 by
Overall Rating: 8

“Bottom sheet was too small for the bed. Hotels should always use fitted sheets. If you turned over more than twice during the course of the night it came off the mattress. Still, it was a good value and located close to Battlefield Mall.”

Sep 7, 2004 by Peggy P. from Kansas City
Overall Rating: 9

“The hotel was great - right price and location. Very friendly staff.”

Sep 3, 2004 by Tamera N. from Andover, KS
Overall Rating: 9

“For some reason our room did not have any hot water, so we were moved to another room on the same floor (didn't want to change floors, due to the fact that our 9 month old was asleep in a crib). We moved everything to the new room, a little later went to turn on the AC and we didn't have any AC. We informed the front desk when we left the next morning.”