User Reviews for Crowne Plaza Hotel Minneapolis-Dwtn (Northstar)

Research User Reviews for Crowne Plaza Hotel Minneapolis-Dwtn (Northstar) (41-60 of 104)

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Jan 4, 2007 by Beth from Winsted, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The size of the room.

“The stay and the hotel itself were great. I would recommend that hotel to everyone.”

Jan 4, 2007 by Barbara from Raleigh, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was great. Beds are so comfortable. Best sleep I ever had in a hotel.
• Room was next to wending machine.

“Everybody from desk clerk to manager was exceptional. Best experience we ever had with a hotel and we travel throughout use and overseas. Very convenient to very good restaurants.”

Dec 27, 2006 by Rebecca from Grand Rapids, MN
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[8]

• The skyway system makes downtown shopping convenient (and warmer in the winter).
• The children would have loved a pool.

“The have an excellent location and accommodations for business travel. The sleep package was a nice touch added to comfortable beds and pillows.”

Dec 12, 2006 by Lynda from Cave Creek, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Great staff. Accommodations were nice. Conveniently located downtown in Minneapolis. Good restaurants nearby.
• I liked everything about my stay.

“This is a very clean hotel. Great location downtown Minneapolis near good restaurants. Staff very eager to attend to guest needs. Fun bar facing street.”

Sep 14, 2006 by Steve from St. Cloud, MN
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• Location, atmosphere and sense of hospitality.
• Parking was expensive - $18.

“I found this older hotel to be in very good condition and most relaxing. The staff was very helpful. The location was great.”

Sep 7, 2006 by David from Fargo, ND
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly & helpful staff, sleep aid packet, variety of pillow types, comfortable bed.
• No pool, on Sunday there is VERY little open near the hotel.

“Very clean, comfortable room. Good bed and variety of pillow types to suit all preferences. Nice sleep aide packet, C/D player, large bathroom. Perfect for business traveler. NOT convenient for Sunday stays, since downtown is closed up.”

Aug 30, 2006 by Jp from Los Angeles, CA
Overall Rating: 7
Cleanliness:[4] • Staff:[6] • Location:[6]

• Location.
• Rooms.

“Its nice location but not at the level I was expecting. Nothing wrong with it.”

Aug 30, 2006 by Don from Eveleth, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was very friendly.
• No complaints.

“We were visiting to attend a football game at the Metronome. The location of the hotel is just a short walk to the dome. The room was nice and clean and the bed was comfortable. We had a very pleasant stay and will probably stay at this hotel again.”

Aug 24, 2006 by Paul from Carver, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location.
• Slow elevators.

“The Crown Plaza was a great hotel for leisure or business travelers alike. The rooms were well appointed and updated with modern amenities. The hotel included linen spray, a relaxation CD, ear plugs, and a night mask complimentary.”

Aug 23, 2006 by Barbara from Chicago, IL
Overall Rating: 7
Cleanliness:[10] • Staff:[3] • Location:[8]

• Clean. Left some items behind, housekeeping helpful, but supervisor didn't follow up until we called a second time.
• Front desk never heard of The Summit Brewing Co. in St Paul. Gave us vastly incorrect directions causing us to be late for our reserved tour.

“The hotel was fine... room clean & quite lovely. Bathroom spotless. Front desk often seemed overwhelmed for answering the phone while trying to talk with us. Incorrect directions from front desk almost resulted in us missing our much anticipated brewery tour.”

Aug 22, 2006 by Amanda from Sartell, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• clean
• You had to pay for parking.

“The Crown Plaza had great customer service but you did have to pay $9.95 for parking which I thought should be included.”

Aug 17, 2006 by Daniel from Rochester, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The bed was fantastic.
• For pay wireless Internet Free wireless Internet is available at Micro tel.

“This hotel is very nice. It has a clean lobby, excellent rooms, and attentive staff. The room service is fast, and the food quality was above expectations! Parking is at a reasonable rate for Minneapolis, and you can come and go from the ramp without a hassle. The location is great: it is far enough from City Center to be quiet, but close enough for access to the bars and Nicolet Mall.”

Aug 17, 2006 by Randy from Hutchinson, MN
Overall Rating: 5
Cleanliness:[9] • Staff:[9] • Location:[7]

• Very nice and clean.
• Very loud parties going on until 3 am.

“Very nice hotel with a very helpful staff.”

Aug 11, 2006 by Jean from Blue Earth, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[8]

• Location.
• N/A

“It was okay. Had very comfortable beds and the rooms were clean. They moved us into another room when we complained of the noisy child next to us.”

Aug 10, 2006 by Craig from Mount Vernon, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Convenient location to downtown.
• Very noisy rooms.

“The Crown Plaza is beginning to look a little tired. New comforters on the bed do not hide the need for other upkeep. I was disappointed that there was not free wireless and that local calls cost $1 each. These may be fine for business travelers with business credit cards but seemed out of line for leisure travelers. The ultimate question would be--would I stay there again? Probably not.”

Aug 9, 2006 by Zayn from Knoxville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very Clean, Convenient to The Convention Center in Minneapolis, Very Friendly Staff, Very Pleasant Stay!
• I wish it had been on the list of available hotel for the Convention I attended with Creative Memories - Album Maker Company in St. Paul, MN.

“Nothing else to say - everything was perfect!”

Aug 9, 2006 by Norman from Minneapolis, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Convent location downtown Minneapolis.
• Parking rates ungodly high.

“Well worth the time & money for the week-end stay.”

Aug 7, 2006 by Nicole from Milan, MN
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[6]

• It was within walking distance from where we needed to go.
• Beds were way too small.

“The staff was very friendly, but they really didn't offer anything else. The lounge was ok but expensive.”

Aug 4, 2006 by Susan from Toronto, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They moved us into a suite the second night when we were unhappy about the room.
• The room beside the elevator is unbearably noisy. The safety deposit box at reception did not operate. There should be individual safes.

“Well located. Pleasant staff. Small lobby. Room beside elevator was too noisy for sleeping but the Ambassador Suite was fabulous. The safety deposit box was on a combination that did not work so I had to carry my valuables with me in Minneapolis.”

Aug 3, 2006 by Jo from Mitchell, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Parking.

“Parking is the only drawback to this hotel.”

Aug 3, 2006 by Nic from Iowa City, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Room was enormous and nice--and the "sleep sound" package was neat.
• Elevator from public parking garage to hotel room floors was not secure.

“This place was great, and for the price we paid it was absolutely-freak in'-PHENOMENAL! The front desk staff was very friendly and responsive. This hotel's location right in the heart of Minneapolis puts you a short walk from great shopping and nightlife. Also, make sure to note that the hotel is above a parking garage that has a substantially discounted rate for hotel guests.”

Aug 3, 2006 by Pierre from Valparaiso, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful room with a great staff and location.
• That fact that they put a $100 hold on my CC. It took 3 days to remove.

“Amazing location and staff. Great lounge bar. King size room was fantastic. Amazing.”

Aug 2, 2006 by Julia from Monona, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The night clerk was exceptionally friendly and helpful.
• No pool.

“Great location, super friendly service, spacious and clean room.”

Aug 2, 2006 by L from Plainfield, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Comfortable beds.
• Older carpet/ foyers.

“Great hotel for a great value. A little walk to stadium but for $50 it was awesome.”

Aug 1, 2006 by Randy from Moorhead, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location in the heart of downtown Mpls night life. Super friendly staff, nice lounge made for a very nice three day stay.
• Would like to stay again, next time with family, but the hotel is lacking a pool.

“Great hotel for the traveler looking to stay in the Minneapolis downtown area, it is very close to everything I like to find in the cities- Metronome, restaurants, bars-lounges, shopping. Staff at the front desk were all very friendly, room very clean, great shower head, very comfortable bed with plenty of pillows. I will stay here again and highly recommend for Minneapolis travelers.”

Jul 18, 2006 by Dale from Waverly, IA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was extremely helpful.
• I would like to have been closer to Orchestra Hall.

“Everything about the hotel was very nice. I was particularly impressed by the competence of the staff. I would recommend this hotel to my friends.”

Jul 5, 2006 by David from West Lafayette, IN
Overall Rating: 6
Cleanliness:[7] • Staff:[3] • Location:[7]

• The Crowne was affordable, clean, and convenient.
• The lobby is small and unattractive.

“This was a pretty nice place. The rooms were clean and the beds comfortable. The staff was friendly enough, but too few in number. There were often waits at the front desk. There system also had trouble linking together both nights of my reservation, be sure to call ahead to confirm as well as tell them at check in if you have a multiple night reservation. They did honor my request for a king-size bed and no smoking.”

Jun 28, 2006 by Paull from Cedarrburg, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenience, quiet room, friendly lobby bar w/excellent food.
• The lobby location relative to the parking facility is confusing upon arrival.

“As my daughter is just beginning her college experience in Minneapolis, I will feel comfortable in knowing a great place to stay when occasions warrant a visit.”

May 17, 2006 by Nicole from Sioux Falls, SD
Overall Rating: 3
Cleanliness:[9] • Staff:[8] • Location:[9]

• Hotel was clean and in great location.
• Construction going on all night never stopped, and could here other rooms talking walls to thin.

“hotel was nice but it was under construction and it went all night and never stopped so we could not sleep, it stopped at 4 am for about 1 and a half hours and that was it, also the hallways were very loud and we could hear right through the walls. This was the worst stay and the hotel was not worth the money it costed, would not like to stay there again”

Apr 26, 2006 by Patti from Orlando, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Nice spacious room; helpful staff; easy to find; clean and safe.
• Restaurant uninspired and pedestrian; lobby very small.

“Nice choice for downtown Minneapolis; just a few blocks from shopping and restaurants but in a quiet and seemingly safe location. Was practically empty when I was there (a weekend) so the staff were especially attentive and helpful. Also, since the hotel was empty, I heard not a single sound at night. The room was all I expected--a large king with desk and comfortable chair with an ottoman. Crowner Plaza offers down alternative comforters and decent pillows as part of a special sleep package. I was on the 15th floor with a view of other high-rises; I wish I could have opened the window more than three inches since it was pleasant weather. I called the day before my stay to see if I could check in early and they were most accommodating I would choose the hotel again especially at the very reasonable price I was offered.”

Apr 26, 2006 by Sue from Hayward, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was superb.
• Parking.

“Was a great stay - our van did not fit into the parking. Not their fault, we have a very tall van.”

Mar 28, 2006 by Jeff from Chicago, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[10]

• Very Comfortable Bed.
• Slow drains and small bathtub.

“The staff was friendly when I checked in and they phoned later to make sure everything was fine. The room was fine.”

Mar 25, 2006 by Bruce from Portland, OR
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Convenient location, clean.
• Parking was screwy, night hotel attendant was flakey.

“Clean, pleasant, excellent location. Parking is expensive and a little difficult to get your baggage up to your room.”

Mar 16, 2006 by Valerie from Forbes, ND
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location to the downtown area, quiet, classy, exceeded our expectations.
• The heating system was set at 80 and did not reset without putting in cooling.

“We were looking to experience the Minneapolis downtown area for a weekend, and our stay at the Crowne Plaza provided an up-scale environment for easy access. It definitely made our weekend excursion complete.”

Mar 15, 2006 by Walter from San Jose, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cameron Hiatt the Duty Manager was awesome and friendly.
• No spa. Parking should be included.

“Centrally located and rooms were well kept.”

Mar 15, 2006 by Wendy from Eau Claire, WI
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[9]

• Comfortable beds, great shower, good location.
• Older bathroom floor, should offer Caribou Coffee in room.

“We were very happy with our stay. The location was exactly what we were looking for. The bed was super comfortable and the shower was nice. We had breakfast at the cafe on the 7th floor and it was awesome. We appreciated the free local newspaper and liked that the parking was only $9.95 door the day and we were able to pay for it when checking out. We will stay again.”

Mar 8, 2006 by Wanda from Boone, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was very clean and nice.
• The room was very hot over 80 degrees.

“The staff was very friendly, the hotel was attractive and clean. The room was very hot, however, and was around 80 degrees most of the time.”

Mar 4, 2006 by Sarah from Madison, WI
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[7]

• Hotel was close to public transportation, friendly staff.
• Pillows were very uncomfortable, housekeeping staff not very good.

“For the most part the hotel was fine. I was able to get there by using the light rail and bus. The staff was very friendly and helpful. The housekeeping wasn't up to snuff. When I came in I had towels with stains on them and I found something between the sheets that looked kind of like a piece of dried up skin. On the second night, they forgot to leave me with soap, I found a pillow left on the ground and all the trash wasn't thrown out. The pillows that I had were awful and not comfortable at all that I kept waking up during the night. Overall, I was disappointed with my stay there.”

Mar 2, 2006 by Glen from Johnston, IA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• Skywalk access, wireless internet.
• Didn't always have a paper by my door in the morning.

“Older, but nice hotel. Located on skywalk system which is a plus. Rooms were spacious although walls were thin. Could hear phone ringing and shower running in the next room. Nice fitness facility and nice bar.”

Mar 1, 2006 by Joi from Brooklyn Park, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Bed, bedding and towels were excellent.
• Parking was not validated fully.

“We stayed in this hotel many years ago and could not believe the upgrades that had been done. It was beautiful! Awesome downtown location in heart of city. The bed was very comfortable and the linens and towels were superior quality. Great shower curtain that extended outward from shower. Had numerous extras that made stay excellent. Had spa-quality products including linen spray, earplugs, shampoo, conditioner, lotion, qtips and cotton balls. Had a great bar on main floor and room service was good and timely. We were very satisfied with our stay.”

Feb 28, 2006 by Kate from Champlin, MN
Overall Rating: 8
Cleanliness:[6] • Staff:[6] • Location:[7]

• The sleep aides on the pillow (CD, ear plugs, eye pillow.
• The parking garage was separate and a bit confusing and did not feel safe if I were a women traveling alone.

“The hotel room was great. They had a 24 hour gym but I did not go there. No validation for parking, the restaurant was busy but no wait staff available till 10 minute after we sat down and then she did not acknowledge us so we left.”

Feb 25, 2006 by Carol from Washburn, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was ideal connecting to all city skywalks.
• N/A

“We were a bit mislead by the advertisement; complimentary refrigerators, that was a $25 charge; happy hour and appetizers, only for executive members; complimentary breakfast, again for executive members only. So there were definitely hidden surprises.”

Feb 24, 2006 by Cindy from Rochester, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean, wonderful bedding, nice staff.
• No pool, so I would not recommend it for families.

“This is a very nice hotel. The bedding is wonderful. It is a nice location; the staff was great. No pool if you have a family though.”

Feb 22, 2006 by John from Stewartville, MN
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location.
• Room smelled musty.

“Nice room, but you can hear people in other rooms. Great location. Nice bar. Professional help. Poor service at restaurant, very slow. Overall, an adequate hotel.”

Feb 22, 2006 by Vickie from Mitchell, SD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very convenient for downtown access.
• No pool.

“Nice amenities. Elegant. Staff was friendly. Reasonable room service and food was good.”

Feb 22, 2006 by Karon from Mankato, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean. Beds were extremely comfortable.
• I have no complaints.

“Old hotel that has been well kept. Great location if downtown shopping is something you would like to do. Staff was very friendly and helpful. Beds were new and very comfortable. Decor was tasteful.”

Feb 15, 2006 by Laura from Duluth, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The beds were very comfortable, loved the linens and it was quiet.
• Parking lot was creepy at 1:30 am.

“All in all this was a great room for the value. The bed was extremely comfortable, loved the lavender spray, CD and eye mask. My husband and I were not awaken once which is rare in a hotel! I would recommend this facility.”

Oct 14, 2005 by Heidi from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[7]

• The beds were so comfortable! Other favorites: The alarm clock with CD player, better soap, very clean.
• One rude room service man.

“Great hotel, pretty good location, mostly friendly staff, clean rooms, very comfortable beds, and we loved the relaxation CD with eye mask, ear plugs, and lavender sheet spray.”

May 7, 2005 by Sue from Hendricks, MN
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• The location to events

“Our experience at the Crown Plaza was wonderful. It was so relaxing to read the morning paper and have a cup of coffee in a nice clean hotel while enjoying the city.”

May 6, 2005 by Susan from Crosslake, MN
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• I loved the eye mask &CD for a restful night sleep.
• Very happy with room, staff, location & price.

“Our stay with you was good. Enjoyed a fewcocktails in the bar Saturday night & found the bartender delightful.”