User Reviews for Crowne Plaza Hotel Minneapolis-Dwtn (Northstar)

Research User Reviews for Crowne Plaza Hotel Minneapolis-Dwtn (Northstar) (1-20 of 104)

• Add Your Own Review »

Aug 29, 2008 by Steve from Truman, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Quiet, hip and clean.
• Was on enough one-way streets to be a pain.

“Although a little small, the room was clean and decorated well. Front desk was top-notch. Bell staff at the front door was very helpful and friendly.”

Aug 21, 2008 by Steve from West Bend, WI
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location and parking.
• Single bed room size was small. Double bed room was more spacious.

“Very acceptable, particularly for the price.”

Aug 13, 2008 by Ben from Winnipeg, MB CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Clean and had great rooms. Hotel staff was excellent.
• Small lobby.

“The hotel met all of our expectations and more. The rooms were great.”

Aug 10, 2008 by Adelia from Sioux Falls, SD
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Great food in the restaurant.
• Loud party on our floor.

“Hotel had a great location. close to a lot of shopping easy access to buses.”

Aug 6, 2008 by Jon from Brandon, SD
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[9]

• The location is close enough to the Metrodome.
• The parking ramp.

“The hotel all in all wasn't too bad. However, the parking ramp was real outdated and hard to maneuver in. The walk to the Metrodome wasn't bad at all. We weren't really in the room too long to assess it very well. Coffee in the lobby would be a plus.”

Aug 6, 2008 by Louis from Rochester, MN
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Fresh scent to the room. very comfortable.
• Bed was a little bit too soft. I like a firm mattress.

“Parking available in building, very convenient. Bar was pleasant and comfortable. Everything was totally clean.”

Jul 11, 2008 by Janice from Garrison, ND
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable, clean, convent, courteous. We had a very enjoyable stay.
• Can not think of anything we did not like.

“Hotel room was comfortable; they were generous with convince items. Hotel personal were polite and courteous, and well informed. When we told them where we needed to get to, they had a sheet of directions that gave clear instruction on how to get to our location and back to the hotel.”

May 21, 2008 by Adam from Milwaukee, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• This hotel was recently updated. New flat screen TV and great decor.
• There were issues with the faucet in the bathroom. It didn't drain well and cold water didn't work.

“This hotel was fantastic overall. It was extremely comfortable and attractive. The staff was very accommodating.”

May 8, 2008 by David from Canova, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Parking ramp and elevators.

“Overall, it was a great place. Elevators and parking ramp was not the best but hardly in those areas. Nice clean rooms, excellent beds.”

Apr 23, 2008 by Alan from Albert Lea, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location to downtown Minneapolis.
• No flat screen TV's in guest rooms.

“The hotel is in the process of renovation to their rooms. Rooms still appear very dark and lack efficient lighting. Need for upgraded TVs. Beds are average but do not measure up to the comfort of Westin or Sheraton beds.”

Apr 23, 2008 by Beverly from Sarles, ND
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location to downtown area.
• In the middle of a renovation, parking ramp in a shamble.

“All in all a nice hotel, in the middle of a renovation, so should be much better in a couple of months. The areas that have been redone are very nice.”

Apr 18, 2008 by Chris from Winnipeg, MB CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Rooms were renovated nicely.
• Loud construction noises and hotel had no heat turned on.

“Nice older hotel they are in the process of renovating - brand new carpet, wallpaper, blinds. Good location a couple blocks from the Target Centre. Only drawback was it was early April and the heat was turned off in the hotel so it was quite chilly. But that was fixed by maintenance bringing us a space heater.”

Apr 9, 2008 by Sheila from Watertown, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff and clean.

“Clean, great location, friendly staff. What more could you ask for. Only downfall is close to Ho Chi Minh City, so there are ambulances but I was never woke by one. Hotel gives, ear plugs, mask, pillow spray and CD to promote good night sleep. I never had to use them, but it was cool that they did!”

Apr 8, 2008 by Bernie from Duluth, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was great.
• At first it was a bit noisy until the work stopped.

“Very nice, relaxing, the bed was super comfortable.”

Mar 6, 2008 by Sunshine G. from Utica, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location great, went for business, had family with me, staff great.
• Parking not easy to find right level plus elevators were down on 2 levels.

“We enjoy are stay, location wonderful, staff very helpful, had sick kids and they were very helpful, by bring more blankets and towels. Gave late check out, didn't even ask, they just did it knowing that we had a long night, I would recommend this hotel time and time again. It was for both family and business travel.”

Feb 28, 2008 by Tom from Cloquet, MN
Overall Rating: 3
Cleanliness:[8] • Staff:[5] • Location:[4]

• The rooms were clean.
• Had only one room available when we checked in and it was small for three of us.

“Hotel was clean but had only one room left when we checked in. There was only one bed for the three of us which required one person to sleep on the floor.”

Feb 27, 2008 by Ron from Omaha, NE
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Great location in Downtown Minneapolis.
• Can be difficult to park and find elevators.

“This is a great hotel with easy access to Downtown Minneapolis, Nicolette Mall, and convention center. Wonderful rooms with a nice workout facility.”

Feb 26, 2008 by Talmadge from Fergus Falls, MN
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was excellent.
• I was a bit disappointed regarding the public spaces.

“This hotel was an incredible. Its location was right in the center of the downtown district within walking distance of the theatre district, which was our reason for coming.”

Feb 12, 2008 by Rodney from Okoboji, IA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Location was great for business in the Downtown area of Minneapolis.
• Very noisy hotel. Walls are not very sound proof.

“Location was okay. But if you are light sleeper the sound carries through the walls very easy. I could always hear the talking in both rooms on each side of me.”

Feb 11, 2008 by Rod from Duluth, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Friendly, helpful people.
• Confusing to get around, not good directions.

“It was very nice, but when they charge you for insurance, then parking at $20.00 a night, you pay about the same as any other 5 star hotel. I never understood the $5.00 insurance, for what?”

Feb 6, 2008 by Kyle from Grantsburg, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great location and very nice rooms.
• Had to pay for parking and internet.

“I liked the hotel and would definitely stay there again, depending on price.”

Jan 24, 2008 by Jen from Baxter, MN
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Nice room, welcoming hotel lounge.
• I paid $20 each day for parking, and you also pay for wireless internet access.

“It was sufficient, but I was frustrated by the high costs for parking in the ramp (which the Crowne Plaza doesn't own) and being charged for wireless internet access.”

Dec 6, 2007 by Dylan from Hendersonville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Most convenient location to night life.
• Parking.

“Wonderful experience and great facility. If you want to stay in a location close to night life this is the best. The ladies at the front desk look great and provide great customer service.”

Nov 7, 2007 by Ron from Winnipeg, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The huge room and the location were great.
• Hard to say anything bad, but perhaps the furniture is a bit dated and worn.

“Great location and service. I used my priority club number and got the room I wanted and free internet. Overall, an excellent experience.”

Oct 31, 2007 by Chad from Glennallen, AK
Overall Rating: 4
Cleanliness:[2] • Staff:[8] • Location:[7]

• The staff was happy to help.
• Old hotel, fixtures carpet furniture etc. Was rundown, not equal to star level, difficult parking, expensive internet.

“I would not stay at this hotel again except for a much lower price. This is definitely an old and rundown hotel. Parking was difficult and just getting to and from the hotel and parking garage was a pain. This is not equal to the star level I paid for. I would rather have paid the extra few bucks to stay at the Radisson downtown, which is at the same star level and way better. .”

Sep 6, 2007 by E from Minneapolis, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and friendly. I liked it a lot.
• Nothing.

“I recommend it. Reasonable price and comfortable stay. I liked it a lot.”

Aug 16, 2007 by Karen from Fort Frances, ON CA
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[10]

• Two vanity/sink areas - one outside the bathroom; quality of bedding and furnishings.
• Extremely slow elevators! Small bathroom with old fixtures; small room overall; unappealing, cramped lobby for a Crowne Plaza hotel.

“My husband is a regular guest at Crowne Plaza hotels, and we were surprised that this hotel belonged to the hotel chain. It has a small, ordinary lobby and the room we were assigned was small and old. Its location is very convenient - only 2 blocks from downtown. The elevator service was extraordinarily slow - we waited 10 minutes for an elevator; fellow guests who were also waiting called down to guests services twice to alert them (complain). Along with the fact that it was not a typical Crowne Plaza experience for us, the elevator problem was so annoying that we would probably not stay here again. There are lots of other hotels downtown.”

Jul 27, 2007 by Steve from Burnsville
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was amazing.
• Had to check out.

“Awesome beds, service, cleanliness and value. If you're in town for business or leisure I would recommend this hotel.”

Mar 28, 2007 by Sheila from Battle Lake, MN
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[1]

• The room was clean.
• I paid for a room with a view and got a room that looked out into an office building.

“I would not recommend this hotel. You do not get what you pay for. Also we took a taxi that was outside the hotel to a restaurant and paid way too much to go 10 blocks. Took a restaurant cab back and paid way less. The room I paid for was supposed to have a view. Ours did not and the hotel was hard to get to.”

0 of 1 people found this review helpful.

Mar 26, 2007 by Claus from Sankt Augustin GB
Overall Rating: 7
Cleanliness:[2] • Staff:[10] • Location:[10]

• Fast internet connection, friendly personal.
• Just once: black hair in bath/floor, not cleaned properly.

“When we first arrived there was black hair in the bath/floor. It was not cleaned properly before we arrived. Afterwards the room maids did a good job. The personal was very friendly (10 from 10) and the internet connection in the business center was fast and free to use. The room was a little bit dark and did not have a mini bar or a small refrigerator. I would have liked that. The TV had good quality and with hbo, espn, tnt and so on, I could watch interesting series and films, which was very nice. It was my first visit to the USA.”

1 of 1 people found this review helpful.

Feb 28, 2007 by Kim from Cedar Rapids, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Extremely friendly, clean and handy to shopping.
• No complaints at all.

“This was our second time at the crowned plaza and it was perfect. Good quality, extremely friendly and helpful staff, attached/covered parking, attached covered walkway system throughout Minneapolis downtown areas. Can't recommend it enough.”

Jan 31, 2007 by Steve from Hayward, WI
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[5]

• Nice carpet in the lobby.
• Reservation agent was uninformed about parking options.

“Pretty good for an old hotel in the heart of the city. Long walk to food. Great bed. Room adequate. Nice toiletries.”

Jan 24, 2007 by Ryan from Forsyth, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The employees were great and the location was nice.
• The restaurant is very small without a bar.

“All of the employees were helpful and friendly. Dante was very helpful in finding places for my family to go for breakfast, lunch, dinner and drinks. The front desk was wonderful also. It was a good location and the room was clean. ”

Jan 24, 2007 by Jeanette from Hollywood, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The sleep package is very thoughtful - besides comfortable beds, there are ear plugs, an eye mask, and a cd with restful music.
• I liked everything.

“The staff was very pleasant and accommodating, quick to respond to requests for information, etc. The hotel was within just two or three blocks of the light rail system, making it a quick and inexpensive ($2.00) non-stop trip directly from the airport. It was also easy to walk to shopping, entertainment and restaurants.”

Jan 24, 2007 by Wes from Lawton, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Great location.
• Rooms a little too small.

“Great price with great service.”

Jan 24, 2007 by Jocelyn from North Mankato, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The location and view were very good.
• It would nice if it had a pool.

“This reminded us of a European hotel. We loved it. It is clean and the staff is friendly. Great location for walking to everything downtown or to the light rail.”

Jan 23, 2007 by David from Cloquet, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• A very comfortable hotel. Overall, a great facility.
• Nothing!

“This hotel exceeded our expectations. We had a great stay and the hotel staff was great! Hope stay at this hotel again.”

Jan 23, 2007 by Kersten from Shoreview, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• My room was very spacious and had two large windows and a good view.
• The painted teal tiles in the bathroom are very tacky and tired.

“I really enjoyed my stay at the crowned plaza north star. The front desk cheerfully switched me to a new room when asked (my initial room overlooked an internal courtyard and was dark). Breakfast through room service was on schedule and tasty. ”

Jan 13, 2007 by Aaron from Milford, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Customer service was awesome. Comfortable beds.
• Parking in downtown is always tough. We're not city people.

“Great hotel. Great customer service. I would recommend it to anyone. Also good location downtown, close to nick let mall in Minneapolis.”

Jan 10, 2007 by Alice from Ridgefield, CT
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• It was comfortable and convenient.
• Could have to be careful not to be on the 7th floor as there are also rooms and a place to eat/conference, which might be too much noise.

“Comfortable and convenient hotel in downtown Minneapolis. Good for short stays and centrally located at a good price. Easy access to the sky way.”

Jan 4, 2007 by Beth from Winsted, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The size of the room.

“The stay and the hotel itself were great. I would recommend that hotel to everyone.”

Jan 4, 2007 by Barbara from Raleigh, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was great. Beds are so comfortable. Best sleep I ever had in a hotel.
• Room was next to wending machine.

“Everybody from desk clerk to manager was exceptional. Best experience we ever had with a hotel and we travel throughout use and overseas. Very convenient to very good restaurants.”

Dec 27, 2006 by Rebecca from Grand Rapids, MN
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[8]

• The skyway system makes downtown shopping convenient (and warmer in the winter).
• The children would have loved a pool.

“The have an excellent location and accommodations for business travel. The sleep package was a nice touch added to comfortable beds and pillows.”

Dec 12, 2006 by Lynda from Cave Creek, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Great staff. Accommodations were nice. Conveniently located downtown in Minneapolis. Good restaurants nearby.
• I liked everything about my stay.

“This is a very clean hotel. Great location downtown Minneapolis near good restaurants. Staff very eager to attend to guest needs. Fun bar facing street.”

Sep 14, 2006 by Steve from St. Cloud, MN
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• Location, atmosphere and sense of hospitality.
• Parking was expensive - $18.

“I found this older hotel to be in very good condition and most relaxing. The staff was very helpful. The location was great.”

Sep 7, 2006 by David from Fargo, ND
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly & helpful staff, sleep aid packet, variety of pillow types, comfortable bed.
• No pool, on Sunday there is VERY little open near the hotel.

“Very clean, comfortable room. Good bed and variety of pillow types to suit all preferences. Nice sleep aide packet, C/D player, large bathroom. Perfect for business traveler. NOT convenient for Sunday stays, since downtown is closed up.”

Aug 30, 2006 by Jp from Los Angeles, CA
Overall Rating: 7
Cleanliness:[4] • Staff:[6] • Location:[6]

• Location.
• Rooms.

“Its nice location but not at the level I was expecting. Nothing wrong with it.”

Aug 30, 2006 by Don from Eveleth, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was very friendly.
• No complaints.

“We were visiting to attend a football game at the Metronome. The location of the hotel is just a short walk to the dome. The room was nice and clean and the bed was comfortable. We had a very pleasant stay and will probably stay at this hotel again.”

Aug 24, 2006 by Paul from Carver, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location.
• Slow elevators.

“The Crown Plaza was a great hotel for leisure or business travelers alike. The rooms were well appointed and updated with modern amenities. The hotel included linen spray, a relaxation CD, ear plugs, and a night mask complimentary.”

Aug 23, 2006 by Barbara from Chicago, IL
Overall Rating: 7
Cleanliness:[10] • Staff:[3] • Location:[8]

• Clean. Left some items behind, housekeeping helpful, but supervisor didn't follow up until we called a second time.
• Front desk never heard of The Summit Brewing Co. in St Paul. Gave us vastly incorrect directions causing us to be late for our reserved tour.

“The hotel was fine... room clean & quite lovely. Bathroom spotless. Front desk often seemed overwhelmed for answering the phone while trying to talk with us. Incorrect directions from front desk almost resulted in us missing our much anticipated brewery tour.”