User Reviews for Marriott Minneapolis City Center

Research User Reviews for Marriott Minneapolis City Center (1-20 of 383)

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Jul 3, 2009 by Ron from Cloquet,MN
Overall Rating: 10

• I loved it there.

“I've stayed here many many times and it has always been great!”

Jun 10, 2009 by Sally from Hebron,ND
Overall Rating: 10

• They took care of everything, from parking my car to taking luggage to my room, loved it!

“The rooms were very clean, easy to go to where ever we wanted via the Sky Mall. Since we were going to the Orpheum Theater, it was within walking distance. It was easy to use the city train if you didn't want to take your car. I would recommend staying here to others.”

Jun 4, 2009 by Barb from Mora,MN
Overall Rating: 9

• I loved the fact that I could get a good night's rest!
• There were no condiments available for the coffee.

“The Marriott Hotel in Minneapolis, MN is a clean, quiet, beautiful hotel that is located close to theaters, dining and convention centers.”

May 21, 2009 by Julie from Rochester,MN
Overall Rating: 10

• Staff was very friendly and accommodating.

“Beautiful room and amenities!”

May 21, 2009 by Frederick from Scottsdale,AZ
Overall Rating: 0

• Location
• Shuttle service promies by Sheridan that they did not have

“The Sheridian Hotel 484 and 100 in Minnesota'They advertised shuttle service from the airport to the hotel. I waited a long time to find out the shuttle service was cancelle May 1. I called the hotel the same day I left May 12 and they said the shuttle service picked up every 30 minutes. That was a LIE. Going and coming!!!!!!”

May 20, 2009 by Katie from St. Bonifacius,MN
Overall Rating: 9

• The rooms, lobby and hotel bar were beautiful.

“Our stay was very positive - the rooms were very nice and well-appointed. The hotel bar and the staff working that night were fantastic. We would definitely stay here again.”

May 19, 2009 by Jane from Pine River,MN
Overall Rating: 10

• The bed, the linen, most comfortable.
• No complaints.

“We like it, we have stayed here before, we will stay here again.”

Apr 9, 2009 by Jon from Crookston,MN
Overall Rating: 6

• Room was clean.
• Getting from parking ramp to room was inconvenient.

“Room was very small. Have to go on 3 elevators to get from car to hotel room. Have to go on 2 elevators to get from street to room.”

Apr 8, 2009 by Mike from North Mankato,MN
Overall Rating: 9

• View and
  valet parking.
• Noise from hallway and rooms next door.

“Very nice and clean. Standard rooms not much more special than a Holiday Inn. Staff were polite and valet parking was wonderful.”

Mar 11, 2009 by Monte from Velva,ND
Overall Rating: 10

• Room was excellent.
• Parking a hassle..going down elevator, up elevator to lobby sort of a hassle.

“Very nice hotel. Room was very nice. Carpets like new, room smelled great, bathroom with marble very impressive. Only hassle was dropping off bags, limited or no parking in front, driving up parking ramp, down elevator, walk through Center to front of building to go up another elevator to lobby. Major bus stop next to hotel. Very nice stay.”

Feb 25, 2009 by Laura from Rochester,MN
Overall Rating: 9

• Nice rooms, comfortable bed.
• No pool or hot tub.

“The room we stayed in was very nice and the hotel had a good location for doing things in Minneapolis. My only complaint was that there were dead flowers in our coffee pot in our room which made me question the extent of the cleaning. Other than that it was a nice stay and I would definitely stay here again.”

Feb 19, 2009 by Ryan from Roberts,WI
Overall Rating: 9

• Friendly staff.
• Parking.

“Hotel was great! The staff was more than helpful, only disadvantage is the parking, you have to pay every time you drive out of the attached ramp.”

Nov 12, 2008 by Lori from Makinen,MN
Overall Rating: 10

• Very accommodating hotel staff.
• Nothing to complain about.

“This hotel had excellent staff service. They attended to our request for a room change immediately and pleasantly. Staff were helpful in giving directions around the hotel (very large hotel) and explained ammenities available. I
will be staying there again!”

Nov 11, 2008 by Ed from Knoxville,TN
Overall Rating: 6

• Clean and
  nice rooms.
• Outrageous rates for parking. Minneapolis is not New York City. Give me a break.
  

“Nice hotel if you like being in the middle of downtown hustle and bustle. Forget trying to find a parking spot. New York City prices for the overnight parking.”

Oct 26, 2008 by Brock
Overall Rating: 10

• Free business center.
• Lobby is not on ground floor. 2 elevators to room.

“Great location. Easy walk to convention center.”

Aug 31, 2008 by Susan from Nora Springs, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Classy, clean and friendly.
• No pool.

“Without the children my husband and I would definitely stay again. With the children we may want a hotel with a pool for some indoor entertainment.”

Aug 28, 2008 by Fred from Madison, WY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The friendliness and promptness of the staff.
• There was no elevator at the side that my room was at, so I have to take all the language up the stairs, one level though.

“Excellent and convenient for both the airport and mall of America.”

Aug 26, 2008 by Calvin from Plover, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[4]

• Price was great for the quality of the room.
• Breakfast was overpriced. Should have walked to the adjacent mall areas for food.

“Location at night is active and police are standing outside (six of them) the building. I'm sure that's good to have them there but the fact that they are needed in such a presence. I would stay again but there isn't a lot to do downtown unless you are going to an planned event. It was close to everything. About 7 blocks away from the Metrodome and 3 from Target Center.”

Aug 26, 2008 by Lisa from Lake Geneva, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was very large.
• Would like fan in bathroom.

“Very nice room. Staff was very friendly. Once you navigated your way around Downtown Minneapolis and figured out the parking, I would stay here again.”

Aug 21, 2008 by Joan from Kansas City, KS
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room had a great view and was very nice.
• Having to walk through the mall from the garage to the hotel by yourself with luggage was a little uncomfortable.

“If you get dropped off at the front entrance it would be fine but if you park in the garage an you go thorough one elevator down to the 1st floor then you have to walk through the hallways an through a vacant mall an then find the other set of elevators it is a long way to carry your bags with no help an in the evening is a little scary when you are by yourself. But the hotel is beautiful the staff is friendly an helpful. Room was clean and beautiful and had a beautiful view of the city.”

Aug 20, 2008 by Lisa from Neosho, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location, comfort, shuttle service, customer service.

“Everyone was very friendly and helpful, and went out of their way to make our stay absolutely wonderful. The shuttle service was convenient and easy to use. A great place to stay.”

Aug 20, 2008 by Ryan from Eden Prairie, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Phenomenal! Service and facilities.
• Nothing.

“Great. Staff greeted us and even remembered it was our anniversary. Upgraded us to the executive sweet for no extra cost.”

Aug 20, 2008 by Kristi from Sioux Falls, SD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Upscale with a nice restaurant and large bar. Across the street from IKEA.
• Shower would change temperature to major extremes. When I told the staff, they wrote a note for maintenance and comped part of our stay.

“Very nice, clean with a very friendly staff. Shuttle to the Mall/train was very nice as well and on time. Bed was nice, but the shower temperature would fluctuate.”

Aug 20, 2008 by Karen from Sierra Vista, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenience to downtown.
• Had to pay for internet connection in room.

“In general, a lovely hotel. It seems odd that all across the country we stay in mediocre motels while traveling and have free internet connection in the room. It was very irksome to see that this hotel charges for internet connection in the room. It was quite a hike to the parking garage.”

Aug 19, 2008 by Chris from Lakeville, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[5]

• The room was exceptional; better than expected.
• Street level safety is an issue (lots of pan-handlers and loiterers).

“The Marriott Minneapolis City Center is a quality hotel. Their recent upgrades and remodeling are noticeable and well-done.”

Aug 14, 2008 by Dianne from Madison, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[9]

• Location close to Mall of America, MN.
• Staff repeated same statement when asked about making a local call.

“Great room, great service overall. However, if you need to make a local call, make sure you have.35 cents because the staff will not address your question - only states that the payphone is around the corner over and over again.”

Aug 8, 2008 by Jill from Brooklyn Park, MN
Overall Rating: 2
Cleanliness:[7] • Staff:[1] • Location:[6]

• We got to leave.
• Our room was a strange shape and therefore extremely small.

“I will never stay at this hotel again. When we arrived at the hotel, it took about 10 minutes to get a valet to take our car. Then you walk in to a security guard that tells you to go to the 4th floor to check in. No sign of hotel staff anywhere. Check in went quickly, however, when we arrived at our room, it was a strange shape and incredibly small. My bedroom at home is bigger and nicer. I wish I would have stayed at home! While they had granite counter tops and decent furniture in the room, the bathroom was so small that there wasn't a wall big enough to put a towel bar up. So, there was no place to hang your wet towels. Also, the bathroom was so small that you had to close the bathroom door to get into the shower. And to finish things off, at 8:00 am the next morning, we were woken up by a maid pounding on the door asking when we were planning on leaving so she could clean our room. Check out wasn't until 11:00. I would never ever stay in this hotel again. Go two blocks up and stay at the 601 Graves. Now that is a fantastic hotel!”

Aug 7, 2008 by Lisa from Leland, IA
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[9]

• I liked the location.
• No complimentary breakfast and restaurant was very expensive.

“There was 5 of us staying there and we only got 1 king size bed and the sofa sleeper so needless to say we did not have much room. The pool was small and nothing to brag about. They did have good bath and body products in the bathroom but the shower did not have good pressure and the water kept going from hot to cold.”

Aug 6, 2008 by Karen from Celebration, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was the most comfortable sleep I have ever had!
• They charged for internet in the room and it wasn't even wireless. Not cool!

“This hotel was right downtown and I felt like a celebrity the whole stay. I loved it so much!”

Jul 30, 2008 by Carol from Washburn, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was so accommodating. Decor was very art decor. Smoking not available or allowed. I smoke! It was okay.
• Smoking accommodations.

“It met most needs and to be honest, exceeded them. Recommend this Hotel anytime.”

Jul 30, 2008 by Sarah from Chaska, MN
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[10]

• Convenient location to downtown area that I wanted to see.
• Room with a king size bed was fairly small for what I expected.

“I had not ever stayed at the Marriott, but would recommend it to anyone. Highly recommended.”

Jul 28, 2008 by Mary from Wauwatosa, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Accommodations were very attractive, very trendy. Beds were wonderfully comfortable.
• Initially we were placed in an unclean room, but it was rectified.

“The style of this hotel is ultra modern contemporary. It is upscale and very inviting especially due to the large size. Beds are very comfortable, as well as down pillows my favorite because I didn't have to bring my own.”

Jul 26, 2008 by Karen from Lawrence, KS
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• There was extra attention and planning for safety of guests - separate elevator to lobby that did not go directly to rooms, and security personnel.
• There is nothing for comment here - nothing to dislike.

“We enjoyed the Marriott room. It may be that by arriving well before 6 pm in mid week helped us to secure the king room. The experience was good for us especially since we could specify the neighborhood of the Minneapolis metropolitan area we wanted for the search.”

Jul 25, 2008 by Grant from Brooklyn Park, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff went above and beyond the call of duty to make our stay enjoyable.
• The A/C HVAC system made too much noise as it turned on and off throughout the night.

“The hotel is much updated and has many nice amenities. The staff did a tremendous job of making our stay enjoyable.”

Jul 23, 2008 by Edward from Beach Park, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenience a plus.
• Did not have in door swimming pool.

“It was great, clean, staff was friendly and helpful. First time in Minneapolis and we will definitely stay there again and we recommended it to our family members. Loved the 4 days we were there for our anniversary. Keep up the good work. You made this a memorable experience.”

Jul 16, 2008 by Kate from Ashland, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wireless free Internet in attractive lobby, great downtown views, walking distance to everything, spacious room, incredibly helpful staff!
• From parking lot to hotel entrance quite a distance - need to drive several blocks out of way (one way street) to front entrance - lobby on 5th floor.

“The time spent in the hotel was quite comfortable and the staff was very accommodating. My husband and I traveled with mountain bikes which the doorman stored locked in his closet at the main entry for anytime access! A travel-size fridge was made available for our convenience and brought to our room. The staff promptly moved us to a room (with an incredible downtown view) when I requested if we could have a room that included a bath tub. Wireless internet is available free on the spacious, comfortably and beautifully accommodated 5th floor lobby. The only downside to our stay was that the parking lot was a bit of a walk to get to from our room and certainly not the most convenient if we needed to get our car from the parking lot to the main entrance. From guest rooms, one must first travel to the 5th floor lobby and then take a second set of elevators to the skyway/main entrance. One must then walk (indoors) the equivalent of a city block to take another set of elevators to the parking garage. If traveling to the front entrance, one must drive 10 blocks (due to one way traffic) from the parking garage to the hotel entrance. Spending extra to have our car valet parked would have been worth the money to save us some time. Parking aside, the location of the hotel is convenient. Great restaurants, entertainment, and shopping is within blocks, that one may not need to drive anywhere and find walking (within a convenient skyway system) the best mode of transportation.”

Jul 7, 2008 by Troy from Fargo, ND
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Nice clean room, comfortable bed.
• The parking and lobby access.

“Overall I enjoyed my stay. I've stayed before and I hope to be back again soon.”

Jul 3, 2008 by Shawn from Fond Du Lac, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Really comfortable beds.
• No pool.

“This hotel is awesome. It makes you feel rich. The beds are so comfy and cushy. The room was so clean very inviting. High end everything. I also enjoyed the bath and body works soaps, shampoo, conditioner and lotion. I would come here again in a heart beat.”

Jul 2, 2008 by Bud from Sioux Falls, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great service.
• Nothing.

“Great hotel. Great location. Great staff.”

Jun 16, 2008 by Susan from Roseville, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Beautiful corner room, great views.

“Downtown location very convenient to Nicollet Mall and block E. Friendly staff, beautiful room. No pool, which was a bit disappointing, but we probably would not have had time to go in it anyway. Didn't try any of the restaurants or bars.”

Jun 5, 2008 by Rob from Ankeny, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location and nice room.
• Parking fee was high, noise from nearby clubs.

“Very clean, beautiful and updated room and hotel. Also located in an ideal spot, the heart of Minneapolis.”

Jun 4, 2008 by Lee from Montevideo, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Quiet, comfortable.
• Difficult access from parking, long walk.

“Good location and access to downtown attractions. Comfortable, quiet room. Difficult access from parking ramp. Must go down to street level, walk a fair distance, then take elevator up to 5th floor lobby, weird.”

May 30, 2008 by Jan from Sioux Falls, SD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• We had a great room! It was large with views of the city in two directions.
• Access from the parking ramp is very inconvenient. We've stayed there before and still found it confusing.

“The Minneapolis Marriot is a beautiful hotel. We were very happy to be put in a lovely, large room with great city views in two directions. Top notch for cleanliness, comfort and service. The hotel is very convenient to shopping and downtown restaurants. The only down side is the inconvenient ramp parking. Valet parking is an option, however.”

May 21, 2008 by Sue from Seattle, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very attractive, great beds and pillows, friendly staff.
• No mini bar.

“This hotel has small but attractive rooms, great beds and pillows. I usually bring my own pillow because hotel pillows are too firm, but I didn't need mine! Internet access charge is high but there is free use of computers in the lobby and a computer dedicated to printing out your boarding pass. Great gym also. Was in Minneapolis to see family so didn't use other amenities, but the price was so good it made it worth staying Downtown!”

May 15, 2008 by Lovey from Sioux Falls, SD
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location, atmosphere, nice.
• Parking too far from main reception area.

“Very nice and comfortable, nice location & nice attentive service by staff.”

May 15, 2008 by Gail from Charlottesville, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The concierge level lounge with breakfast and evening appetizers was great.
• Wireless wasn't included in the room rate and the parking garage was a pain to access.

“Very modern with a great location and friendly staff.”

May 11, 2008 by Kathryn from Buffalo, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Convenience and price.
• TV set is old but was going to be replaced soon.

“The remodel of this Marriot turned out well. It is a great improvement and really brought it up to date. The workout facility is nice but a little small. I will stay here again if possible.”

May 11, 2008 by Doug from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable room well decorated with wonderful lounge.
• Had to pay for internet.

“Helpful staff with great amenities for the business person. The room can double as an office and the lounge area is very comfortable and easy to use for business.”

Apr 23, 2008 by Matt from St Paul, MN
Overall Rating: 4
Cleanliness:[8] • Staff:[2] • Location:[8]

• Nice rooms.
• Security was bad. They let someone into my room.

“The hotel security let someone into my room without my consent while I was in the room sleeping. When I complained about this they saw nothing wrong with it. Not happy at all about it either.”

Apr 16, 2008 by Jesse from Eagan, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great staff.

“Great hotel. The staff at the hotel upgraded my room to a "bi-level" penthouse suite. It was very nice. The room service food was alright.”