User Reviews for Marriott Minneapolis Southwest/Minnetonka

Research User Reviews for Marriott Minneapolis Southwest/Minnetonka (1-20 of 186)

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Sep 1, 2008 by Samantha from Cloquet, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The beds were beyond comfortable and clean!
• There was no refrigerator in the room. The food was pricy.

“Overall, I was very impressed with this hotel. The staff was knowledgeable, friendly, and very helpful. The room itself was aesthetically pleasing and very clean. I have never slept in a more comfortable bed - down comforters and plenty of pillows! The in-hotel restaurant was good, but a little overpriced. I would definitely recommend this hotel and I would stay again!”

Sep 1, 2008 by Greg from Madison, MN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[5]

• Very helpful and courteous staff.
• Location related to amenities is poor.

“Good value for price. Location in commercial loop, no alternative dining or convenience stores within reasonable distance.”

Aug 28, 2008 by Doug from Brainerd, MN
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Comfortable bed.
• Room kind of small.

“Clean comfortable room, nice amenities, available lounge and restaurant, accessible location.”

Aug 21, 2008 by Dani D. from Maple, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very welcoming. Everything just said, Welcome. Make yourself comfortable.
• Nothing.

“Marriott Minnetonka is set within a Business park convenient to all western and southern Metro attractions. The public areas are bright, modern and clean. The rooms are well appointed. I especially liked the vanity and closet arrangement because I set the mirrors to use as a three-way view.”

Aug 2, 2008 by Dan from New London, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very nice place.
• Somewhat tough to get to.

“Would stay here again.”

Jul 23, 2008 by Robert from Waltham, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great, comfortable beds and pillows. Waiter at breakfast was terrific.
• Nothing.

“A great place to stay for whatever reason.”

Jul 23, 2008 by Kurt from San Antonio, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Helpful, friendly staff.
• A little far from where I needed to be.

“Excellent facilities, friendly staff.”

Jul 22, 2008 by Sherry from Sussex, WI
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• The food at the restaurant and the beds were awesome!
• Bathrooms needed updating. Price of brunch too much.

“I felt I had gotten a wonderful deal at the hotel. The lobby felt very warm and inviting. Also the food at your main restaurant was excellent! The beds were like sleeping on a cloud, and my nephew and I really enjoyed our stay.”

Jul 17, 2008 by Robin from St. Ansgar, IA
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[9]

• Quiet, private setting/location.
• No fan in bathroom created quite a humid, steamy environment. Room smelled like moth balls.

“This hotel is located in a business area surrounded by trees creating a nice and quiet setting. The hotel lobby is lovely and clean. Beds are very comfortable. Pool area wasn't the cleanest. The room smelled musty and like moth balls. There wasn't a fan in the bathroom and the carpet in the room didn't seem all that clean. The person at the check in desk was confused.”

Jul 10, 2008 by Kathy from Plymouth, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful facility with very prompt and courteous service.
• No negative comments.

“Beautiful setting, very clean, modern, comfortable rooms and common areas. Very quiet.”

Jul 8, 2008 by Elizabeth from Minnesota, MN
Overall Rating: 5
Cleanliness:[9] • Staff:[3] • Location:[4]

• Very comfortable bed.
• Front desk staff.

“NA.”

Jul 3, 2008 by Elizabeth from Minnesota, MN
Overall Rating: 6
Cleanliness:[8] • Staff:[2] • Location:[8]

• Appreciated grab bar in shower.

“I had originally asked for 3 nights (Mon-Wed), but when my travel plans changed, I wanted to stay an additional night (Sunday) and I got the room for which was convenient. I wanted one room for 4 nights and didn't want to check out and back in on Monday. Well, they didn't listen very closely. Turns out Tuesday morning I get a call from the front desk that the room is supposed to be vacant. Well, at 5:30 p.m. on Monday when I returned to the room the key card worked so how was I to know that they thought the room was vacant? They had cleaned the room and thrown away paperwork that I had left on the desk, I thought perhaps I had left it in the car so I wasn't too worried, but then I later realized that it wasn't in the car and had been disposed of by the cleaning staff. This place was fine except for the front desk staff who didn't listen closely!”

May 30, 2008 by Kathy from Detroit Lakes, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Classy.
• Location; TV was hardly visible from the bed.

“Nice.”

May 29, 2008 by Amanda from Moorhead, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Large, clean, modern room with excellent service, comfy bed and stellar pool area.
• Far from the Mall.

“Great place to stay with kids while still feeling like you're on an upscale vacation. Feather bed, plush robes and Bath and Body products are a well-appreciated nice touch. The front desk was one of the friendliest and most helpful we've seen. Thanks for a great stay!”

May 27, 2008 by Deb from Minneapolis, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Comfortable beds.
• Not a lot of restaurant choices in the vicinity outside of the hotel.

“Nice and quiet location.”

May 12, 2008 by Dennis from Detroit Lakes, MN
Overall Rating: 1
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location. Clean.
• Beds were full-size, not queen.

“I believe that you guarantee queen or king beds. The beds in this room were full-size extra long. I need a wider bed because I need to put pillows around my shoulders for bursitis. I am used to king, so full was way too narrow. I had a terrible night.”

May 1, 2008 by Traci from Waukesha, WI
Overall Rating: 5
Cleanliness:[3] • Staff:[5] • Location:[7]

• Loved the complimentary shampoo & lotion!
• The pool area was dirty, not cleaned from day before and room was small.

“The room was somewhat small and didn't seem the cleanest. The pool sides looked like they hadn't been cleaned in sometime and the floor in the pool area had food/hair/trash on it from the night before, it had obviously not been sprayed down, which was a concern since I was there with a young child.”

Apr 30, 2008 by Jodi from Glencoe, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Clean friendly and excellent workout facility.
• No wireless internet/had to pay for internet.

“The hotel was excellent except for the fact that there was no wireless internet and you had to pay to hookup. Loved the big screen TV in the lobby. Workout facility and pool very clean up to date and nice.”

Apr 24, 2008 by Mary from Fargo, ND
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Marriott.
• Confusing getting out of lot to Highway.

“Beds were very comfortable. Room was average size. However, no free internet.”

Apr 23, 2008 by Nathan from West Fargo, ND
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Very clean.

“I would stay there again!”

Apr 17, 2008 by Jeramy from Maple Grove, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Nice 3star hotel, could update furniture-was a bit banged up for star rating.
• No smoking!

“Nice hotel, staff was quick on response for phone and internet not working- maintained was up in 5 minutes. Could update furniture.”

Apr 16, 2008 by Corey W. from Sioux Falls, SD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very clean, convenient and quiet.
• They need to install fans in the bathrooms, too humid in rooms after shower.

“We will definitely stay there again!”

Apr 3, 2008 by Michael from Cedar Rapids, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Spaciousness of room and bathroom, amenities great.
• Restaurant not up to standard of hotel, out of the way location.

“The hotel was beautiful, just somewhat off the beaten track. Seemed to be geared for business travelers. No close by restaurants or shops.”

Apr 2, 2008 by Julene from Champlin, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Willing to give us a different room when we heard crying kids and barking dogs.
• Nothing.

“Very attentive staff, happy and willing to help us with anything we asked. Great rooms and VERY quiet.”

Mar 31, 2008 by John S. from Bennett, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, nice amenities, pool, spa and workout room.
• Pool area had no towel hamper or attendant and no garbage can.

“This is a great place to stay and the lobby bar was full of happy people.”

Mar 27, 2008 by Kathy from Middleton, WI
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• I have stayed at this hotel before and I really do like it. The staff is very friendly.
• My major complaint and why I rated it low in some areas is because of the bed. It was extremely uncomfortable. Both of us woke up with back aches.

“I love this hotel except this time I had a bed that was really bad. Both of our backs were sore in the morning.”

Mar 21, 2008 by Lynn from Sioux Falls, SD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Pool area was nice - convenient general hotel location.
• Would not pay their rack rate of $169 to stay here - was a decent deal for $45.

“Can't believe they charge $169 for a room at this hotel - nothing special - just an average room, etc. Was a decent hotel for what we paid $45/night?”

Mar 19, 2008 by Summer from Buffalo Center, IA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Luxury hotel at affordable price.
• No continental breakfast, everything cost extra - internet, local phone calls, etc.

“Overall, we enjoyed the hotel. We were disappointed that the housekeeping staff left our room unlocked all day while we were out. Luckily, nothing was stolen. The rooms were nice, comfortable. Hotel staff was friendly. When we asked for a luggage cart though, we got the cart and bellman. Of course, that meant we had to tip him when we could have loaded everything ourselves. I guess we're not used to staying at a hotel that fancy!”

Mar 11, 2008 by Carol from Isanti, MN
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[9]

• Nice appearance, friendly check-in.
• Our room was too small. I had to get a roll away, and there was little room to move around.

“The bartender was crabby; the room was nice, but too small.”

Jan 1, 2008 by Jennifer from Green Bay, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful, clean, welcoming, good location.
• Room service food. We ordered a pizza. Crust was doughy, undercooked.

“I would love to stay at this hotel anytime. It was gorgeous and I felt very welcome by the staff. Amazingly comfortable beds! Clean rooms, quiet hallways. Perfect!”

Oct 26, 2007 by Virgil from Ortonville, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We had a 3 night stay over the 3rd weekend in October. The view from the 16th floor was breathtaking of the fall colors and gorgeous flowers.
• The only shortfall was the size of the vanity in bath area is too small room 1609.

“Fantastic stay! My son in law is with cardinal Ig Corp and this is where their corporate travelers stay when visiting the St. Louis park, MN facility. My little granddaughter came over to swim the morning w checked out and we all enjoyed that too. Will definitely book here again when there is a large family gathering.”

Oct 24, 2007 by Lindsey from Waterloo, IA
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[1]

• The housekeeping staff was very nice.
• The front desk staff was very rude and inconsiderate.

“The Marriott itself is a nice hotel; however the lack of respect, responsibility, and friendliness of the front desk employees really takes away from the appeal of the hotel.”

Oct 24, 2007 by Gary from Watertown, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We really thought the bedding was wonderful!
• We ended up with a room for the handicapped no bathtub.

“Overall, it was a very nice hotel. It was clean and the lobby was elegant. The bedding and bed were so comfortable. We would have liked to have had a bathtub we wanted a king sized bed and the only room that was available that had that, was one for the handicapped.”

Oct 24, 2007 by Colleen from Fargo, ND
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Loved the beds, so comfy. Great location to our event.
• A little tricky to find.

“Clean accommodations, comfy beds. Staff efficient. Were able to check in early and were upgraded for free.”

Oct 24, 2007 by Jana from Mason City, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Comfortable bed and linens.
• Wanted a star tribune newspaper outside our door in the morning.

“Just fine. Met all of our expectations, except that we would have appreciated a newspaper.”

Oct 23, 2007 by Mary S. from Prior Lake, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel room was immaculately clean, beds were so comfortable with down comforters, staff was always accommodating, and check-out is 12:00.
• No table or chairs to sit on the balcony.

“Beautiful hotel with a lovely location - easy walk to all the attractions, we even took the city bus from the airport for $6.00 for 2 adults and 2 children and there was a bus stop right across the street from the hotel.”

Oct 21, 2007 by Brian from Lincoln, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Comfortable bed, quiet air conditioner, clean bathroom, good tap water.
• Priced high.

“Comfortable bed with excellent pillows, quiet air conditioner made for great sleeping environment. Clean bathroom and sink with cool, tasty drinking water right out of the tap. As long as you can afford it, Marriott Minnetonka is very nice.”

Oct 10, 2007 by James from Tomah, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent accommodations and friendly and efficient staff!

“Very well kept. New carpet in hallways and rooms looked near new or newly remodeled with modern furniture and plush bedding. Great accommodations.”

Oct 4, 2007 by James from Waukegan, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Above and beyond service and cleanliness.
• No comment completely satisfied.

“Recommend to any traveler, A little out of the way if you are doing business in St. Paul but worth the ride.”

Oct 3, 2007 by Darla from Oriska, ND
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff was quick to assist whenever approached with a request and even anticipated needs.

“Even though this hotel has been around a few years, the rooms are up-to-date and stylish. We appreciated the generous lighting in the rooms as well as the comfy beds and pillows. We used the fitness room and enjoyed the cold wash rags, fresh towels, cold water and fresh fruit provided to enjoy following our workouts. This hotel exceeded our expectations.”

Oct 3, 2007 by Jean from Willmar, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[4]

• Impressive to drive up to; Clean.
• Did not have a small fridge?

“Very nice stay.”

Oct 3, 2007 by Ed from Waukesha, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[7]

• The pool and on site health club.
• The bar.

“Excellent choice as a way station and a place to put your weary head, comfortable beds, nice linens.”

Sep 4, 2007 by Kari from Pella, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Friendly staff in the hotel restaurant.
• Location is not ideal for people familiar with the area and/or isnt being shuttled or taxied to the location.

“Very nice. We really like Marriotts bedding. Very clean with friendly staff members.”

Jul 16, 2007 by Gina from Menoken, ND
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly staff, clean environment, comfortable beds, pool, and hygiene brand items.
• No free wireless internet access, no refrigerators in room, small TVs, and mediocre water pressure in shower.

“Great comfort and feel. This hotel allowed me to rest. The staff was very friendly and was willing to help whenever needed.”

Jul 14, 2007 by Nancy from Omaha, NE
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[2]

• The pool area was nice and quiet.
• No free internet access. One computer in the business office for the entire hotel. It would cost 12.95 for 24 hrs. Access to the internet and phone.

“Location was difficult to find. Even with the directions on line. The double beds were not adequate for two people who are used to King sized beds. Internet access is usually available at this star level hotel that we have stayed at. Parking was difficult to access handicap spaces.”

Jul 13, 2007 by Bill from West Fargo, ND
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Easy to get to and had comfortable beds.
• Swimming pool was a little cold.

“We enjoyed our stay. The room was clean and comfortable. The staff was pleasant and helpful. We would stay here again.”

Jul 11, 2007 by Bonnie from New Carlisle, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• Loved the bedding and comfortable bed.
• We had to ask several times for a refrigerator, but got one.

“We were on a business trip so had need of good rest and that was what we got.”

Jul 11, 2007 by Melissa from Chandler, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• The grounds are stunning!
• It is a little obscured and the road is one-way.

“The hotel and staff were amazing. It was in a nice area that had convenient access to highways. My only compliant was it was set off of the road, on a way street. But, everything else was great!”

Jul 10, 2007 by Kim from Fargo, ND
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Front desk staff at check in were very helpful and courteous.
• Location is somewhat hard to get in and out of.

“Very nice. Rooms very clean and updated. Front desk staff very helpful and courteous.”

Jul 10, 2007 by Gary from Minnesota City, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Very classy.
• One way streets in and out.

“Very nice, but short stay, would recommend to anyone.”