User Reviews for Comfort Inn Des Moines

Research User Reviews for Comfort Inn Des Moines (21-40 of 56)

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Jun 8, 2007 by Tricia from Pinetop, AZ
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[8]

• It was close to the airport.
• The band practicing in some room and the lack of interest in that in the clerk.

“We have stayed at comfort inns before. This one was the lowest quality comfort inn by far.”

May 24, 2007 by Pat from Marcus, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• They had a breakfast that was healthy.
• The pillows were very uncomfortable.

“We have stayed at this hotel several times and I feel they are not at a quality that they were before. My husband's pillow was comfortable but mind was like a square block. They could not give me a suitable replacement the second night and I slept without one. The third night they gave me one that was mediocre. I suggested to the desk clerk that he tell the motel chain it is time for new pillows. I ended up going to the Chiropractor because of a stiff neck from those pillows.”

May 23, 2007 by Kerry from Richland, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was super!
• Room smelled of alcohol.

“This hotel was overall very good. The staff was very helpful and friendly and the room was spotless.”

May 21, 2007 by Lynnae from Decatur, TX
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[6]

• My kids liked the pool.
• No extra amenities such as pillows.

“The hotel was okay for our needs but I¿ve learned my lesson. Every time, we get a smoking room and one of my children is allergic to smoke.”

Mar 15, 2007 by Virginia from Clermont, IA
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[9]

• Close to where we wanted to be.
• Aisle ways were not clean

“Rooms were adequate, clean.”

Feb 27, 2007 by Stan from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient, good service.

“Service was very good. Hotel room was quiet and roomy.”

Feb 12, 2007 by Terri from Cascade, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location.
• It was 80 degrees in our room.

“This was a nice hotel. I felt it to be adequately clean, a few things I would have wanted a little cleaner. When we arrived someone had left the heater on and it was 80 degrees in there. We left the window open all night and it was -5 below and still didn't cool it down enough. The lady at the counter was very nice and helpful. It was only her fourth day there. I would consider this a nice place to stay if it was short term.”

Jan 22, 2007 by Terrence from Iowa City, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Close to airport or a one night stay for business, nice free breakfast.
• Small pool, no fitness facility.

“Nothing too fancy, safe and gets the job done for a quick night stay before a flight or some business work in des Moines.”

Apr 27, 2006 by Rich from Brooklyn Park, MN
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Friendly staff, spacious room, and a good continental breakfast.
• Chairs in the room were weak and had previously been glued back together.

“Friendly staff, spacious rooms, and a good continental breakfast were highlights of our stay. While we drove to Des Moines and were not there on business, it is very convenient to the Des Moines airport.”

Apr 27, 2006 by Russell from Lakeside, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• The hotel had a great king size bed, good pool and clean hot tub area. The breakfast was just right and is in an excellent location next to airport.
• I was given a smoking room and was not able to switch. Next to the airport you could hear planes land in the early AM.

“This hotel was very clean with great king size beds. It had a ok pool and clean hot tub area for families. The proximity of it being right next to the airport, you were woken up by early AM flights coming in right over the hotel. It was in a nice location to get around Des Moines.”

Apr 22, 2006 by Jill from Mystic, IA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[6]

• Easily accessible, quiet.
• Had coffee maker, coffee but not coffee pot x 2 days.

“Older motel, very nice room for money, friendly staff, would stay there again, very easy to get to my conference location down town near very nice park and recreation area.”

Apr 19, 2006 by Chip from Columbus, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and very close to the airport.
• I didn't see anything I did not like.

“Very clean. Free wireless Internet. Quite place too. I didn't hear any noise or airplanes.”

Apr 12, 2006 by Larry from Mason City, IA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff was very helpful and room was nice.
• The pool was under construction.

“Nice place to stay for and affordable price.”

Apr 12, 2006 by Vesta from Freeman, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The homey Easter touches on each table in the breakfast room.
• There was some noise from the airport.

“They seem to have thought of everything, albeit modest, from the microwave and small refrigerator, to shampoo and in room coffee. The staff was exceptionally friendly to everyone.”

Mar 14, 2006 by Ken from Kearney, NE
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[6]

• The size of my room.
• Not clean.

“My room was large, it had a small refrigerator which was nice, although not in the best shape. It was good to have wireless capability. However, there were many spots on the sofa. So, I never sat on it. There was a long black hair on my toilet seat both days. The micro-wave was filthy. Even though it was cold outside I would have had to turn on the air-conditioner to get my room truly comfortable. For some reason it was hot and I didn't even have the wall unit on. I turned on just the fan to cool it down a little. My shower was only Luke-warm the first day and moderately warm the second day. All in all not my best hotel stay ever.”

Mar 9, 2006 by Sue from Moline, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The indoor pool and hot tub are nice.
• Other guests allowed their children to make lots of noise at all hours.

“Good hotel near the airport, breakfast at 6 a.m. Near the zoo and outskirts of town. Easily accessible without going through the mixing bowl of the interstate in town. If coming from the east, take Highway 65 S and then take Army Post Road to Fleur. Traffic is not bad out. Lots of gas stations and restaurants near.”

Mar 8, 2006 by Lucille from Ottumwa, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Good location.
• The dresser drawer had popcorn in it.

“We have stayed in comfort inn's before and they have been excellent.”

Feb 8, 2006 by Jc from Cedar Rapids, IA
Overall Rating: 1
Cleanliness:[3] • Staff:[7] • Location:[1]

• Location was easy to find.
• Lower level room facing wooded area, not very safe for a single female traveling alone.

“I was pleased to have found the hotel so quickly. When I checked in the front desk clerk was outside smoking, so I interrupted his smoke break. He was very pleasant once I checked in. Room was scary, faced a dark, wooded area. Did not want to leave at night once I was checked in. If attacked, no one would have heard a cry for help! ”

Jan 18, 2006 by Carol from Indianapolis, IN
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[7]

• Young night guy on desk friendly and helpful. Day guy surly.
• Fruit rotting. Floors dirty. Kids screaming down halls at night.

“I've stayed in the other hotels available in DSM at the airport. Baymont is perfect, clean and friendly. Hampton, also good. This is cheesy. Fruit basket at front had oranges that were rotten, and not crisp apples. Cheerios in containers never put away at night. Toaster waffles stale. Front hall dark and carpeting dirty. Not a wonderful experience. ”

Jan 2, 2006 by Robert from Havre, MT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient location, very friendly front desk staff and nice continental breakfast.
• Maintenance not very responsive to multiple requests to correct problems.

“Clean and comfortable chain motel with pleasant amenities (pool, hot tub, continental breakfast, good parking). Exceptionally friendly, accommodating and caring front desk staff. Very convenient location which is close to airport, downtown, major roadways.”

Dec 14, 2005 by Tony from Clarinda, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Comfortable, clean, staff friendly.
• Shower didn't have much water pressure.

“Clean, comfortable, quiet, high speed wireless internet. Staff friendly and attentive.”

Dec 14, 2005 by Devona from Emmetsburg, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Nice room, friendly staff, great pool, hot tub.
• I had a shower issue.

“Comfort Inn had a very friendly front desk staff. We received a king suite as our room, which was above our expectations. The pool and hot tub were great. I would recommend the Comfort Inn.”

Dec 9, 2005 by Wanda from Moline, IL
Overall Rating: 10
Cleanliness:[5] • Staff:[9] • Location:[8]

• Good location, accessible and comfortable.
• Inside of shower had black spots, mildew. Around baseboard area closest to the wall, dust not so clean.

“Bedding and lining clean, sleeping very comfortable. I know it is very cumbersome to keep carpet clean with all of the traffic from travelers. Most travelers do not take care to be careful with tracking in and out because it is not their homes.”

Nov 9, 2005 by Claire from Omaha, NE
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[10]

• Close to airport and had indoor pool/hot tub.
• No elevator or least was not directed to one. Needs updates and somewhat musty..

“Great location near airport. Okay for overnight stay for next day airport travel. Nice indoor pool and hot tub.”

Oct 6, 2005 by Julie from Bettendorf, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• It had a good selection of stations on the TV.
• The check-in clerk was on a personal phone call instead of waiting on me right away.

“It was conveniently located and easy to find. Could have had a better selection for their continental breakfast. Nice hotel for the money!”

Sep 28, 2005 by Karen from Cedar Rapids, IA
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[4]

• It was cleaner than the other Comfort Inns and hotels owned by this corporation.
• No employee at the front desk answered unless I used a telephone about 20 feet away to summons an employee.

“Better than I expected for a hotel owned by this corporation.”

Sep 21, 2005 by Michael from Winstonsalem, NC
Overall Rating: 5
Cleanliness:[7] • Staff:[10] • Location:[10]

• Staff was very helpful and kind.
• Older hotel, but moderately maintained.

“I would stay at the property again. The staff went out of their way to be of help to me. The breakfast is standard, high cab items. Indoor pool and hot tub were well maintained. The hotel was nicer than outside appearance indicated. Gina, at the front desk is exceptional.”

Jul 30, 2005 by Kevin from Minnetonka, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Friendly staff, nice indoor pool/whirlpool area.
• Limited parking - parking in back of hotel was inconvenient. No elevator.

“Located right next to the airport (I mean, RIGHT next to the airport -- the hotel is at the end of a runway), this would be a good choice for a business traveler needing a place to sleep. The hotel provides a continental breakfast, and offers free wireless Internet (not for the non-tech savvy) and features an indoor pool area with a whirlpool. Parking in the front of the hotel is limited, with a small parking lot in the back.”

Jun 28, 2005 by Dan from Firth, NE
Overall Rating: 2
Cleanliness:[1] • Staff:[7] • Location:[7]

• the first room they assigned us to had not been cleaned since last occupants. it was disgusting.

“old and outdated, in need of renovation”

Jun 21, 2005 by Ann from Fairfield, IA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location, had continental breakfast
• Breakfast was unstocked, clerk said food truck didn't come in

“Very quiet for location right across from the airport. Has shuttle and decent rooms.”

Jun 9, 2005 by Patrick from Kalamazoo, MI
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[5]

• Great Location
• Slightly dirty and in need of repairs

“It was a good choice for the location but the hotel was a little dirty and in need of repairs. If I had to I would stay there again, but I would look for somewhere else first.”

Jun 7, 2005 by Gary from Bennington, OK
Overall Rating: 3
Cleanliness:[5] • Staff:[6] • Location:[7]

• not much
• Vending machine empty. Alarm cock did not work

“This is ok for a 1 star hotel very old and not kept up”

Jun 6, 2005 by Mike from Little Rock, AR
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• It's close to the airport
• Can be noisy

“Staff is accomodating. The hotel can be very noisy when the airport runway is turned around, but that isn't the hotel's fault. For the money the hotel is fine.”

May 19, 2005 by Lary from Newport Beach, CA
Overall Rating: 3
Cleanliness:[7] • Staff:[8] • Location:[5]

• Free Internet.
• Noisey, terrible bed, very tired old motel.

“Very tired run down place, however reasonably clean. Probably should be considered a 1 star budget place.Pleasant staff, doing the best they can.”

May 16, 2005 by Jeremy from Omaha, NE
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• nice pool and hot tub area. reliable high-speed internet
• breakfast items very limited

“Hotel is kept clean and is in good condition. Room was cleaned very well everyday of my stay. Breakfast items were very limited. Pool and hot tub area was nice and relaxing.”

May 16, 2005 by Chip from Piqua, OH
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• Run of the mill hotel. Great location for airport access, but not much in the way of attractions or dining.
• Well-used hotel. Must have quite a bit of customer traffic. Things are kind of run down, average condition.

“Run of the mill hotel. Great location for airport access, but not much in the way of attractions or dining. Well-used hotel. Must have quite a bit of customer traffic. Things are kind of run down, average condition.”