User Reviews for Chase Suite Hotel Des Moines

Research User Reviews for Chase Suite Hotel Des Moines (1-8 of 8)

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Sep 7, 2009 by Jeff from Waterloo,IA
Overall Rating: 9

• Great kitchen area, comfy bed, and plenty of space.
• Pool area uninviting, and outdoor steps would be bad in winter.

“I felt very comfortable in the room and slept great on the nice sheets. Great sofa to relax on and loved the look and items in the kitchen. VERY good lighting except for the sofa area.”

Jul 18, 2009 by Eric from Muncie,IN
Overall Rating: 6

• The hotel pool was good.
• The bathroom smelled like mold.

“This hotel was not as nice as we expected it to be from the hotel website. It was a little from the 80s and not newly remodeled. The pool was OK - but there were no pool towels available and the ones that were used were strewn about around the pool deck. We got regular towels at the desk. The flat screen TV was nice, but we had a room where the bathroom smelled like mold. Not a good combination. We called the front desk and were not helped because the man there said that he was the only one at the hotel. He did not offer us to switch rooms.”

Jan 5, 2009 by Galen from Des Moines,IA
Overall Rating: 10

• It felt like a home away from home.
• Could clean a little better.

“This is a very nice hotel to go to for romantic getaways. It is stocked with a full kitchen dishwasher and all very cozy with the fireplace and flat screen TV. I will definetely stay there again, definetely.”

Sep 14, 2008 by Brenda from Sioux City, IA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Great breakfast, great staff-helpful, really liked the kitchen area.
• The bed was too soft and lumpy.

“I would recommend this place because of the kitchen area and being able to save money by cooking one meal at the hotel.”

Aug 18, 2008 by Jennifer from Carroll, IA
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[7]

• Location, easy to get to.
• Hotel my interstate, very loud could not sleep. Not enough seating to sit and relax, lots of things broken in room.

“Would not stay at this hotel again, did not sleep well at all due to rooms being right on the interstate very loud. We had a lot of things broken in our room (window shades etc.) Did not get any sleep due to the traffic.”

Aug 4, 2008 by Lindsey from Princeton, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Conveniently located over all.
• They charged my credit card an extra $87 and I had to call twice to get it credited back.

“It was very nice and affordable.”

Mar 19, 2008 by Laura from Ottumwa, IA
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[5]

• Comfortable bed, fireplace was nice, breakfast bar was great.
• The bathroom was not cleaned very well-sink dirty and hair found.

“Needs some upgrading on paint/staining outside-door jam piece was coming off. The receptionist and kitchen man were very polite and accommodating. The fireplace was so nice and cozy atmosphere in the rooms made me feel right at home.”

Jul 23, 2007 by Angela from Savage, MN
Overall Rating: 4
Cleanliness:[6] • Staff:[8] • Location:[8]

• The pool was very nice and clean.

“We had a lot of space, and there was a kitchen in our suite. The staff was very friendly, and the continental breakfast was great.”