User Reviews for Comfort Inn Mankato

Research User Reviews for Comfort Inn Mankato (1-20 of 37)

• Add Your Own Review »

Oct 7, 2009 by Tracey from Milwaukee,WI
Overall Rating: 4

• The room was clean and well equipped with iron, blow dryer etc.
• They tried to put me in a smoking room--they finally switched me.

“I was very disgusted with the front desk. I booked for two nights, but decided we would travel in the morning. I called to check in over the phone so that we would be able to get in our room when we arrived in the morning. When I did arrive, they said that a room was not available yet and that it would be a smoking room. They finally, gave me another room.”

Aug 12, 2009 by Philip from Des Moines, IA
Overall Rating: 4
Cleanliness:[7] • Staff:[5] • Location:[8]

• Breakfast, pool, location.

“I called the hotel right after making the reservation online and asked the clerk to change our room to one with 2 beds. When I got there, our room was a king room and all of the rooms with 2 beds were taken. So, with 2 adults and a child, we were given a rollaway bed to use. They said we could move into a SMOKING suite the following night. Thinking this was an upgrade to a room with 2 beds, we accepted. I wish we wouldn't have. It only had one bed and a hide a bed. At 10:30, we opened the hide a bed and discovered it was broken. Since the hotel was out of rollaway, they borrowed one from the hotel next door and delivered it to our room at 12:15am. My 8 year old son was feeling sick from being so tired by this time. The Comfort Inn in Mankato has gone downhill in my book. I'd suggest staying in the Fairfield right next door.”

Aug 8, 2009 by Dave from Whitby,Canada
Overall Rating: 9

• Close to all major locations.

“Staff was very helpful and hotel was clean and quite.”

Jun 14, 2009 by Charlene from Crofton,NE
Overall Rating: 5

“They put us in a smoking room first and then they moved us to a non smoking which was much better. The guy at the front desk told us we could have got the room cheaper if I had called direct, by the looks of the bill we could have saved $10.00.”

Sep 3, 2008 by Annalynn C. from Crystal, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Free breakfast, free parking, conveniently located.
• No fridge and microwave in the room.

“Good value.”

Aug 18, 2008 by Michelle from Oakdale, MN
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[3]

• Not one thing.
• It stunk like the maid smoked two packs of cigs before we arrived.

“This place was terrible, the smell was awful, the manager said he didn't even have spray to help the problem, the bathroom was unsanitary. It smelled like cigarettes were used as air freshener!”

Aug 17, 2008 by James from Coon Rapids, MN
Overall Rating: 8
Cleanliness:[10] • Location:[8]

• I liked the pool and the continental breakfast.
• Having to stay in a smoking room when we are non-smokers.

“The location was pretty good. It was close to restaurants and shopping. The pool was nice for small kids. The continental breakfast was nice and good quality. I would stay there again.”

Aug 12, 2008 by Judy from Morris, MN
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[4]

• Location.
• Bed was not comfortable.

“Ok.”

Aug 5, 2008 by Elizabeth from Saint James, MN
Overall Rating: 5
Cleanliness:[6] • Staff:[9] • Location:[9]

• It was available.
• Smoking room and smelled really bad.

“It was ok. Staff was very friendly. Room was in rough shape and smelly.”

Jul 31, 2008 by Sandy from Wonewoc, WY
Overall Rating: 7
Cleanliness:[1] • Staff:[10] • Location:[10]

• Location.
• It was a smoking room I thought I pushed nonsmoking one of the kids had asthma, when the neighbors lit up it was like someone smoking in the same room.

“I found cig butts on the floor when I was checking under the bed for clothing or whatever, so not to leave anything in the room. For a nonsmoker I have such a sensitive nose, I can't say I would stay there again and the pool was very small.”

Jul 2, 2008 by Sandy from Estherville, IA
Overall Rating: 1
Cleanliness:[7] • Staff:[5] • Location:[7]

• Clean - good location.
• Pets - dog barked all morning. Team sporting event and adults with group. Loud.

“This hotel was clean and in a good location. Convenient. However, pets are allowed and patrons left them unattended. So dogs barked and yipped non stop starting very early in morning. Also, a traveling baseball team was staying there. The kids were pretty well behaved, but the adult with them were loud. Party with alcohol and room doors open - could hear them clear down the hall until all hours. Not the kind of influence you'd want around kids or in a family hotel. Hotel management did nothing.”

Jun 18, 2008 by Robin
Overall Rating: 4

• Hot tub was not too hot and not too cool.
• Need 18+ pool time, over run with kids.

“ They need to take into consideration that there are guest without children that would like some down time away from the rowdiness of children who are not following pool rules even though parents were present. The breakfast was good though. ”

May 15, 2008 by Lela from Carmel, IN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Matt at the front desk was very helpful and friendly.
• The walls are thin, we heard the people next door telephone conversation. Also we could hear the people walking non stop in the room above.

“The hotel would be good for business travel. The walls seem to be thin. We could hear the conversation in the next room to us, and upstairs it seems someone kept running back and forth on the floor. This went on up until 11:30 p.m. Matt at the front desk was accommodating in getting them to quiet down. Although it took 3 times.”

May 14, 2008 by Tamara from Brainerd, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location!
• Nothing.

“It was a fantastic place to stay and I would stay there again.”

May 8, 2008 by Mary from Elizabethtown, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness, friendly workers, nice pool, convenient location.
• Nothing.

“This is a very friendly, warm and well kept facility. Everyone is willing to answer questions or help. The room was always cleaned promptly and the pool and hot tub areas were well cared for. I enjoyed my stay very much. I have stayed at this hotel 4 out of the 5 trips I have made to Minnesota in the last 5 years.”

May 7, 2008 by Jason from St Paul, MN
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[8]

• My room was relatively quiet.
• Some of the common areas appeared to have been neglected by the cleaning staff.

“It's a smaller property, just two floors. The pool and the breakfast area are small, as is lobby, although each area is presentable and clean. Stairways at each end of the motel appeared that they had not been vacuumed in quite some time. We arrived right at check-in, with only two other cars in the parking lot, so it's not likely that the crumbs, rocks, and dirt littering the steps were tracked in from newly arriving guests. I didn't see any way upstairs to our room from the lobby. Entering our room, I was pleased to not be overcome with any scent other than that of what was likely 409 or glass cleaner. In the morning, checking to make sure that we didn't leave any belongings behind, I noticed that there was much debris underneath the dust cover around the bottom of the bed. Not just tiny crumbs, but a bobby pin, pieces of crackers, scraps of paper. But for the price I paid for the room--on a Saturday--it made it easy to overlook these downfalls. And where cleanliness really matters, such as the sheets, the bathroom floor, the toilet, and the bathtub--this property receives high marks. No hairs from previous guests anywhere in the tub or sink. The waffle-enhanced continental breakfast went smoothly, and the attendant kept up on keeping the area clean throughout the time it took for us to finish breakfast. She periodically wiped up waffle batter spills, checked the levels of each juice selection, and restocked the plastic-ware, napkins, and condiments. I would stay at this motel again, although the owners could improve the appearance by taking a competent vacuum through the stairwells and along the edges of the furniture in the room.”

Apr 22, 2008 by Stacey from Oakdale, MN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very helpful in giving me directions to hotel.
• Received a smoking room when I had reserved a nonsmoking room.

“Modest accommodations with friendly hotel staff. Clean, inexpensive, and an average continental breakfast. My goal was to just have a safe inexpensive place to sleep, and this hotel provided that well.”

Apr 15, 2008 by Barb from Angora, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, great staff and clean rooms.
• Parking.

“This is a very convenient, clean place to stay. The staff was eager to please and serve. Internet connection was easy. Would definitely stay again and recommend to others.”

Mar 26, 2008 by Lori from Saint Peter, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Indoor pool, whirlpool, and cleanliness.

“Hotel was very accommodating for the price we paid. It was great to have a clean room with a whirlpool and an indoor pool to relax in after a long trip back from South Dakota. Hotel is in a very good location next to Riverhills Mall.”

Mar 21, 2008 by Rebecca from Auburn, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Convenient to mall and surrounding area. Friendly staff.
• Pool work was going on during our stay so we could not use it. Disappointed.

“The accommodations were fine and the staff was friendly. They were doing their yearly carpet cleaning while we were there but it wasn't too much bother for us. The pool was also being cleaned but it was a good time of year for that (March) and no one seemed to be too inconvenienced. Nice stay.”

Nov 22, 2007 by Myrene from Enderlin, ND
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• How it smells.
• We had a wedding at 3:00 but our room was not ready at 1:00.

“It was a very nice motel. The desk person on duty on Sunday morning was super. The hot water for the tea was lukewarm.”

Nov 13, 2007 by Mary from Lakefield, MN
Overall Rating: 2
Cleanliness:[3] • Staff:[4] • Location:[4]

• Convenient location.
• Smelt smoke everywhere even in the room.

“The staff was friendly in person but not at all over the phone. Breakfast area is really not big enough. Rooms were clean but not very comfortable. Was hard to get comfortable temperature set.”

Nov 1, 2007 by Irene from Dell Rapids, SD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Large rooms with spacious clean interior. Comfortable bed and pillows.
• Terrible Smokey smells in a nonsmoking room.

“This is a lovely hotel with a nice pool & hot tub area. Comfortable spacious room and beds. Average continental breakfast.”

Sep 7, 2007 by Karen from Bloomington, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[9]

• Desk staff was very helpful.
• Our room had a very strong musty smell.

“Our room had a overpowering smell that was either musty or of standing water in the air conditioner. The girl at the desk was helpful and sprayed the room with freshener. However, there was not another room available to transfer too. One man at the desk when I went was complaining about a broken toilet that had yet to be fixed for three days. Maybe this was the cause of the smell.”

Aug 15, 2007 by Dianne from St. Cloud, MN
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very accommodating.
• Bad communication.

“I thought the hotel was fine. I did not like, however, the noise coming from the hallway and the upstairs room. Children running around at all hours of the night making a lot of noise. But it was changed, and I ended up with the right room. I would suggest calling the hotel to make sure they have the right room for you.”

Apr 25, 2007 by Richard from Pewaukee, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• It had a hot tub which was not working properly (too hot) but some motels don't have a hot tub. It also had a good continental breakfast.
• The hot tub was too hot, it was checked into while we were there and seemed better later.

“Great place to stay.”

Apr 11, 2007 by Chas from Mequon, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location and pool.
• No work out facility on premise.

“Hotel was very well kept. large clean room. Hotel is convenient to shopping and restaurants.”

Jan 24, 2007 by Marie from Revere, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and cleanliness.

“Very nice. We will stay there again when we are in the area. So many nice eating places close by. Same for shopping.”

1 of 1 people found this review helpful.

Nov 30, 2005 by Deanna from Rapid City, SD
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The pool and spare hours were great.
• The pool was not sloped to invite younger children.

“This hotel was clean, fairly quiet, and very convenient in the Mankato area. Thank you.”

Nov 16, 2005 by Kerri from Jackson, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location right next to the Mall and Walmart was convenient for forgotten items and food needs.
• We were given a smoking rooms that smelled strong of cigarette smoke.

“The hotel staff was very friendly and welcoming. It was a clean, bright and inviting environment in the rooms and lobby.”

Oct 23, 2005 by Bethany from Fairmont, MN
Overall Rating: 9
Cleanliness:[6] • Staff:[10] • Location:[10]

• The Staff was very friendly and very helpful. Great location to shopping mall.
• I felt the hallways and stairs were not that clean and kept up and the back east door didn't shut properly.

“Overall this hotel was in a great location. Friendly staff and the rooms were nice and updated. Very close to the shopping mall, could walk there if you wanted. It has a pool and hot tub so I would say it's kid friendly. Just wished it would have had a treadmill or something and not have to drive somewhere. They had a option to drive to a health club for free. Just not convenient.”

Oct 1, 2005 by Hartrvig from Bemidji, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice continental bkfst; free usa today newspaper.
• No problems.

“Pleasant and accommodating staff, easy to locate. Clean swimming pool. nice continental bkfst.”

Jul 30, 2005 by Lisa from Spencer, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was exceptional!

“The hotel lodging was very nice! The staff was very kind and accomodating! We enjoyed the pool. The location near the Mall and other shopping places was awesome. It was the perfect place to stay for back to school shopping.”

Jul 25, 2005 by Alec from Embarrass, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Decent continental breakfast, in room coffee maker.
• Put me in a smoking room, when a non-smoking room was requested.

“Comfortable beds, good service. Wireless service was a little shaky at times, especailly in room far from lobby.Good continental breaksfast. And coffee 24/7 in the lobby.”

Jun 11, 2005 by Mark from Shawnee, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Convienient area for shopping,activities, etc.
• nothing

“I was quite pleased with the hotel. For an economy choice in a small market; it exceeded my expectations! Would highly recommend!”

May 23, 2005 by Kim from Fairmont, MN
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• I liked the location, they had a lot of options for breakfast.
• The back door did not latch so anyone could get in even without swiping a key card.

“The staff was great. The security was lacking a little. There was a door in the back that would not shut tight when someone came in or went out and you could just pull it open without swiping a key card. I thought that everything else was ok.”

Oct 5, 2004 by Marion V. from Hull, IA
Overall Rating: 8

“Our only concern was that the room was listed as non-smoking but it smelled deeply like smoke.”