User Reviews for Baymont Inn and Suites Springdale

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Mar 26, 2007 by Evonne from Valley Springs, AR
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Breakfast good. Clean and quite.
• It needed an update.

“Over all nice but needed to update linens, bed covers and such. ”

Mar 14, 2007 by Cindy from Omaha, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly, clean, good breakfast with plenty of seating.
• Very few television channels.

“Clean, friendly hotel that is convenient to the University of Arkansas, Bentonville, and Rogers.”

Feb 28, 2007 by Lori from Raymore, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Liked the pool.
• No business center for guests.

“Better than our last stay. Cleaner than before.”

Jan 25, 2007 by Janet from Cedarville, AR
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[7]

• There was a continental breakfast provided.
• The bed situation. My husband and I don't sleep in a double bed!

“Hotel is nice. But I prefer to choose my bed type!”

Dec 26, 2006 by Dennis from Liberal, KS
Overall Rating: 7
Cleanliness:[5] • Staff:[7] • Location:[9]

• Easy access.
• Rooms older a little bad smell.

“Easy to get to , breakfast bar subpart, staff friendly, work out room terrible, close to restaurants, parking adequate.”

Nov 20, 2006 by Bob from Crystal Lake, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[8]

• Location.
• Not very clean.

“Good location, very average, room was dated.”

Aug 24, 2006 by Jeff from Sherwood, AR
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[9]

• Location.
• Cleanliness.

“This hotel did not meet the standard of other La Quintas where I've stayed. While the hotel was generally clean, they had not paid attention to the small details and left the hotel feeling grungy.”

1 of 1 people found this review helpful.

Aug 23, 2006 by Randy from Chesterfield, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Easy to find .. check in and out.
• Did not clean the bed sheets everyday .. nor make the bed the best.

“Overall a B+ to A rating ”

1 of 1 people found this review helpful.

Aug 17, 2006 by Paul from Arlington, TX
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[7]

• Price only.
• Not clean. Old and in need of maintenance. Staff poorly trained.

“N/A”

1 of 1 people found this review helpful.

Aug 14, 2006 by Steve from Oxford, GA
Overall Rating: 3
Cleanliness:[2] • Staff:[4] • Location:[4]

• High Speed Internet Worked.
• Hotel was dirty, and the water was cut off without notice.

“I've stayed at La Quinta hotels in the past that were much nicer. This one was dirty and old, and in dire need of upgrades and remodeling. I had to change rooms at check-in due to cleanliness. The water was cut off for hours without any prior notice during the busiest time of the morning (when guests were needing showers). When we called to ask why, the front desk hung up on my wife.”

1 of 1 people found this review helpful.

Aug 9, 2006 by Sandra from Springdale, AR
Overall Rating: 2
Cleanliness:[1] • Staff:[5] • Location:[10]

• The staff was fairly agreeable.
• Carpet was very dirty. Cobwebs on ceiling.

“We were very disappointed with this motel. Apparently we were given a substandard room.”

1 of 1 people found this review helpful.

Aug 8, 2006 by Meg from Spring, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great heated indoor pool and free breakfast.
• Broken lock on side door decreased security.

“Great room, carpet could have been cleaner but the pool room and breakfast areas were very nice. Reported a broken lock on a side door and was told they were waiting on a piece to fix it. I was there 2 nights and still not repaired. THIS WAS AN UNACCEPTABLE AMOUNT OF TIME . Otherwise would return again.”

1 of 1 people found this review helpful.

Jul 27, 2006 by Rosalyn from Bethel Heights, AR
Overall Rating: 3
Cleanliness:[5] • Staff:[6] • Location:[10]

• Great location.
• Smoky room, bugs, door appeared broken/chipped, elevator worked strangely.

“The hotel is situated in a great location. It's close to the major highway in town and to a variety of places to eat. It has ample parking which is also a perk. The room left a LOT to be desired from the chipped door to the smallish bathroom and most definitely the bug that joined me before checkout. The high speed Internet was great as well.”

1 of 1 people found this review helpful.

Jul 14, 2006 by Linda from Rollingstone, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was great; quiet room for sleeping.
• The mattress sunk to the middle.

“The hotel was modern, had friendly-staff, was clean, and in a great location for my stay.”

1 of 1 people found this review helpful.

Jul 6, 2006 by Kathie from Columbia, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly, great location, easy to locate.
• N/A

“This hotel was an excellent choice. I would recommend to others.”

0 of 1 people found this review helpful.

Jun 19, 2006 by Kristi from Fayetteville, AR
Overall Rating: 8
Cleanliness:[5] • Staff:[9] • Location:[9]

• Great breakfast selection.
• The staff is very friendly. The free breakfast was very convenient and there was a lot of selections. The hotel appears a little old and dingy, but is worth the price.

“Great price off of Priceline. Would not have paid the hotels regular rate. The staff is very friendly. The free breakfast was very convenient and there was a lot of selections. The hotel appears a little old and dingy, but is worth the price we paid with Priceline.”

1 of 1 people found this review helpful.

Jun 16, 2006 by Becky from Big Sandy, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[10]

• Getting the room we wanted went well, after seeing one we didn't want.
• Felt a little run down & the smoking smell lingered everywhere.

“It was very easy to find, within a short drive (or walk) of several good places to eat & shop. The pool looked great, indoor. The beds were comfy & the non-smoking rooms were nice.”

1 of 1 people found this review helpful.

Jun 14, 2006 by James from Little Rock, AR
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• All was good.
• Can t, all was good.

“I will be back to this one.”

0 of 1 people found this review helpful.

Jun 14, 2006 by Jl from Paragould, AR
Overall Rating: 6
Cleanliness:[3] • Staff:[6] • Location:[6]

• The room was clean and spacious enough for three people.
• The shower did not drain and a small amount of debris backed up into the tub.

“If they fixed the tub and brightened the hallways, we might stay again.”

1 of 1 people found this review helpful.

Jun 7, 2006 by Jim from Broken Arrow, OK
Overall Rating: 6
Cleanliness:[7] • Staff:[3] • Location:[8]

• Easy access from I-540.
• Breakfast staff was not polite, bordering on rude.

“This was my 2nd stay at this hotel. Room was fairly clean and as stated. Sunday morning, went to breakfast in lobby. Arrived around 945AM. Got my children taken care of, which probably took better part of 15 minutes. Went to get something for myself, now closer to 10AM, and staff had already started taking food and supplies away. Ended up with a minimal breakfast (what I could get my hands on before they took away). The lady working that was very rude and seemed put out when I asked her for syrup for my children's waffle.”

1 of 1 people found this review helpful.

May 22, 2006 by Chris from Bryant, AR
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[9]

• Great value for accommodations/amenities received.
• Staff not well-trained...too dependent on management to help guests.

“It has clean comfortable rooms w/ free high speed. An indoor pool and hot tub. Excellent value for the price. The staff, while friendly, were not knowledgeable when it came to television and Internet issues that I experienced. Also, my reservation was supposed to be for 2 nights and they only had it for one. As a result, I harassed by housekeeping, front desk, and even the hotel manager with door knocks until everyone got the message I was staying two nights. I will return to this hotel but I do agree that they need to get organized!”

1 of 1 people found this review helpful.

May 21, 2006 by Sherry from New Madrid, MO
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[8]

• Great breakfast...waffles!
• Room smelled heavily of smoke.

“The waffles were really great and it was in a good location. The pool area was really nice. I am not a smoker and was put in a smoking room so I smelled smoke all night.”

1 of 1 people found this review helpful.

May 10, 2006 by Ej from Overland Park, KS
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• Yummy breakfast.
• Hot tub didn't work.

“We picked this hotel because we wanted a pool and hot tub. The hot tub didn't work. Should be some way to know this before you book.”

1 of 1 people found this review helpful.

Mar 16, 2006 by Jan from Hot Springs, AR
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• Clean, friendly staff. Nice pool and hot tub.
• Hot tub didn't work very well.

“Great location for us. We were involved in a volleyball tournament at the all sports arena. It was in an extremely convenient on and off the freeway and to our sporting events.”

Mar 13, 2006 by John from Nichols, SC
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[7]

• Good location.
• Vending machine ripped me off.

“Fine and great.”

Feb 15, 2006 by Jim from Broken Arrow, OK
Overall Rating: 6
Cleanliness:[4] • Staff:[8] • Location:[8]

• Location.
• Cleanliness.

“Very nice staff, but room was not clean. Carpet hadn't been vacuumed prior to check-in. Nice breakfast and good location, at junction of hwy 412 & I-540.”

Jan 18, 2006 by Jay from Irving, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and new.
• Nothing.

“Very good and clean and new.”

Jan 12, 2006 by Karolen from Springfield, MO
Overall Rating: 3
Cleanliness:[5] • Staff:[6] • Location:[9]

• Location was very convenient.
• No cold water at sink, dismal room, needed upgrading.

“Hotel was in a very convenient location, right off interstate and close to many restaurants. Free breakfast was great, you could make your own waffles. Room needed to be upgraded, no cold water at bathroom sink.”

Jan 11, 2006 by Kristen from Oklahoma City, OK
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• The hotel was clean and had a free continental breakfast that was more than bagels and coffee.
• It is not particularly pretty or nice but I did not expect it to be.

“I probably wouldn't want to stay there for more than a couple of nights. The Comfort Suites in Spring dale is a lot nicer.”

Jan 11, 2006 by Lori from Raymore, MO
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• Friendly staff. They allow pets and breakfast was good.
• The heated pool was not working. It was ice cold. That was disappointing.

“Very nice. We had a good time.”

Jan 5, 2006 by Schelly from Hot Springs, AR
Overall Rating: 2
Cleanliness:[2] • Staff:[8] • Location:[10]

• The location.
• Dirty pool, dirty hot tub, dirty sheets, bloody comforter.

“When we checked in, the room had a fowl odor in it sewage. We put our stuff in the room and left. When we came back that night, the room still had this bad odor. I think that it was in the carpet. Room 104. The carpet had a wet spot on it. We then went to the pool and hot tub. They were both really dirty. The hot tub had dingy water and in the bottom of it, there were no caps on the drains. You could have gotten your foot stuck in it very easily, an adult foot. We then went back to the room and got ready for bed. My mother in law pulled back her covers and got in the bed. When she laid down and pulled the sheets over her, they were wet. I would not recommend this hotel to anyone. It was nasty. The hotel was very run down. The new room they gave us had a new towel bar installed. There was big patches of white Sheetrock showing on the wall as if they forgot to finish the sheet rock and forgot to paint. The vent in the bathrooms were completely filled with junk/trash/etc. Very disappointed”

Dec 20, 2005 by Kristin from Oklahoma City, OK
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Ease of checking in and checking out.
• The smell, the decorations, the lack of remodeling.

“The staff was nice. But the rooms were outdated and there were quite a few improvements that could be made, just in simple up keep. I do not believe I would ever stay there again.”

Sep 20, 2005 by Debbie from Harrison, AR
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[7]

• Nothing.
• Leaky roof, wet carpets, smoke detectors missing cover, stinky.

“This hotel was not up to my expectations, stinky rooms, wet carpets, smoke detectors missing covers, leaking ceiling in hallway, with garbage can full and ceiling falling down, swimming pool not tended to. Would not recommend this hotel to anyone. It was not worth the $40 we paid. it's not even worth $15.”

Sep 1, 2005 by Harris F. from Marietta, GA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• clean and free wireless
• excercise room and coffee brand

“Met my expectations”

Aug 30, 2005 by Walisi from Springdale, AR
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[9]

• Very friendly staff and the room was very clean/comfortable.
• The floor of the jacuzzi and pool were very chipped, I refused to use.

“All in all the hotel was fine, but I had really been looking forward to the jacuzzi and was unable to use due to chipped floor.”

Aug 29, 2005 by Macie from Bedford, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were very clean and well maintained.
• The ice machine was on the second floor.

“Staff was very courteous and helpful. Overall my stay was delightful.”

Aug 5, 2005 by Rita from Granbury, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Close to main street access
• Housekeeping missed our room at least once

“It was very quiet. There was a out of state highschool girls basketball team staying there so we expected to hear a lot of noise, but we didn't hear them at all.”

Aug 3, 2005 by Lara from Plano, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location. Very clean and comfortable rooms.

“Great hotel for the price. Clean, comfortable, good free continental breakfast, indoor pool, and friendly staff. Great location in Springdale, close to freeway and convention center.”

Jun 23, 2005 by Anna from Glendale, AZ
Overall Rating: 1
Cleanliness:[4] • Staff:[2] • Location:[7]

• Nothing was good!
• Rugs were dirty, spiders in the room.

“ From the time I checked in. There was a huge spider in my bath room and when I ask for someone to take care of it I was told "I am the only one at the desk and I don't like spiders either" I was sent back to the room to take care of it my self. I have never been treated like this before! You do not want to stay at this hotel!”

May 16, 2005 by Paul from St Peters, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Easy interstate access.
• Limited TV channels.

“Fairly recent remodel, this is one of the nicer Baymonts I've stayed at. Easy interstate access and overall a very pleasant stay.”

Apr 24, 2005 by Chris from Bryant, AR
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[8]

• efficient and accommodating to my needs

“Location is very convenient for me and the amenities are great.”

Apr 20, 2005 by Kris from San Luis Obispo, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[10]

• Location, price, quietness, refrigerator, microwave, convenient to places I need to get to.
• Cleaning staff was a bit on the lazy side and the smokey smell

“This was a nicely located motel that was great for a longer stay if you didn't mind not always getting your shampoo and soaps replenished. The pool is indoor and there is a nice but small execise room as well as a microwave and small refirigerator in the room to keep some goodies around. I found the cleaning staff to be a bit on the lazy side, not replenishing and sometimes not even vacuuming. On the whole though, it was quiet, clean, a bit smokey smelling because of smoking/non-smoking rooms that are too close together. It was easy to get on and off the freeways and close to places to eat and get your neccessities. I would choose it again and just ask for a room as far away from the smoker's rooms as possible. Overall a nice quiet place.”

Mar 9, 2005 by Margaret from Evansville, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[9]

• The room itself was very clean and clean smelling. Its location was near everything we needed.
• The smell in the general building area was very musty. Ceiling tiles in the hallway were lying on the floor. Mildew was on them.

“For a Baymount Inn I was disappointed. I thought the first impression as I walked in and in the halls I had made a mistake because of the odor. I would not recommend this Inn for that reason.”

Feb 28, 2005 by Owen from Richmond, KY
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Its' close proximity to other business suchas resturaunts, service stations, stores etc.
• The rooms were a little small. There weren't many stations on the TV.

“All in all it was a nice enough hotel and the price was good.”

Feb 23, 2005 by Jolene from Williston, ND
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[9]

• Conveniently located to Interstate 540
• Very poor housekeeping; pool area not well maintained

“Most of the staff was poorly trained in customer service & satisfaction. Only one staff member helped resolve our problems.”

Dec 20, 2004 by Julius S. from Berryville
Overall Rating: 7

“The hotel was located very close to the airport I was leaving from. ”

Dec 17, 2004 by Kendall R. from Fort Smith
Overall Rating: 5

“Poor quality for a 2 star hotel. Location, price, everything else OK, but beds are small, HVAC is poor and overall quality is low.”

Sep 21, 2004 by Martha M. from Tulsa
Overall Rating: 8

“Check-in was smooth. I requested a non-smoking, single king bed. The non-smoking request was accommodated, they were unable to get me the single king bed. As I will point out later on, that didn't matter in the end! My room was on the third floor, at the end of the hallway. The room was clean and nicely decorated. There were two double beds, a nightstand, a desk, telephone, cable television with Showtime, pay per view movies and video games. Two bottles of water on the nightstand were a nice touch. Lighting was ample and pleasant. The vanity area just inside the door to the room had plenty of counter space, a coffee maker, hair dryer, and a recessed clothes rack (including hooks for belts/ties) with an iron and ironing board. The bathroom, while small, was spotless and nicely decorated. OK, why did I state the inability to get a king bed was not problematic? The bed was so comfortable, that's why! I think this had to be the most comfortable bed I've ever slept on! The only downside was the beer bottle cap I found on top my bed. One other downside was the traffic noise from outside. This Baymont is conveniently located off I-540 & U.S. 412 (Sunset Avenue), a main drag in Springdale. However, this also means you get the noise from trucks going down Sunset Avenue. Perhaps a room on the south side of the hotel would have been quieter. However, very little noise from inside the hotel (other than a barking dog in another room). The hotel seems to be well soundproofed. The breakfast was pretty much standard fare, nothing special. The breakfast area was clean and agreeably decorated. Other amenities (which I didn't use) include an exercise room with 3 Stairmasters, and a small pool and hot tub in a greenhouse room (the pool and hot tub were down for maintenance, unfortunately). A Denny's is right next door, and a Waffle House is across the street.”

Sep 21, 2004 by Martha M. from Tulsa, OK
Overall Rating: 8

“Check-in was smooth. I requested a non-smoking, single king bed. The non-smoking request was accommodated, they were unable to get me the single king bed. As I will point out later on, that didn't matter in the end! My room was on the third floor, at the end of the hallway. The room was clean and nicely decorated. There were two double beds, a nightstand, a desk, telephone, cable television with Showtime, pay per view movies and video games. Two bottles of water on the nightstand were a nice touch. Lighting was ample and pleasant. The vanity area just inside the door to the room had plenty of counter space, a coffee maker, hair dryer, and a recessed clothes rack (including hooks for belts/ties) with an iron and ironing board. The bathroom, while small, was spotless and nicely decorated. OK, why did I state the inability to get a king bed was not problematic? The bed was so comfortable, that's why! I think this had to be the most comfortable bed I've ever slept on! The only downside was the beer bottle cap I found on top my bed. One other downside was the traffic noise from outside. This Baymont is conveniently located off I-540 & U.S. 412 (Sunset Avenue), a main drag in Springdale. However, this also means you get the noise from trucks going down Sunset Avenue. Perhaps a room on the south side of the hotel would have been quieter. However, very little noise from inside the hotel (other than a barking dog in another room). The hotel seems to be well soundproofed. The breakfast was pretty much standard fare, nothing special. The breakfast area was clean and agreeably decorated. Other amenities (which I didn't use) include an exercise room with 3 Stairmasters, and a small pool and hot tub in a greenhouse room (the pool and hot tub were down for maintenance, unfortunately). A Denny's is right next door, and a Waffle House is across the street.”

Sep 13, 2004 by Kevin G. from Little Rock, AR
Overall Rating: 10

“Great deal...Very nice front desk.”