User Reviews for Marriott Kansas City Downtown

Research User Reviews for Marriott Kansas City Downtown (1-20 of 40)

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Aug 13, 2009 by Sheri from Fulton,MO
Overall Rating: 10

• The location was ideal for doing things in the downtown area, the beds were very comfortable.
• Parking, you have to pay to park.

“The hotel was classy, staff friendly/helpful, location ideal.”

May 19, 2008 by Janine from Cary, IL
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[6]

• Close to Power and Light District.
• They stuck me in the tower across the street; it's a trek to get there from the lobby.

“Rooms were clean and spacious. Bed was comfortable. I did not like being stuck across the street from the main portion of the hotel. It doesnt feel like the safest neighborhood at night. With another person, it is better. It is close to the Sprint Center and Power and Light District for entertainment.”

Sep 26, 2007 by Gail from Omaha, NE
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location, beds were very comfortable.
• No continental breakfast, halls were loud at night.

“Checking in was easy, front desk personnel were friendly and tried to accommodate our room choice. The room was clean and well maintained.”

Sep 26, 2007 by Teresa from Marion, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• The room service was great and the bed was comfortable.
• Check in was difficult because of the cars at the front.

“This hotel was great. We stayed there the night before KC chief's home opener. Our only problem was at check in. There were so many cars waiting to be parked. I went in to check in, and while I was inside, we were blocked in by other guests. It took 45 minutes to have all of the cars that were in front of us parked by valet service.”

Jan 4, 2007 by Josh from St. Charles, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• The location was excellent.
• Seemed out of date and the bathroom was not in very good condition.

“A very good location in the middle of downtown Kansas city. Although the room seemed average, the bed was very comfortable. Staff was very friendly and I enjoyed my stay there very much.”

Nov 19, 2006 by Greg from Sioux Falls, SD
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Marriott quality at a very affordable price.
• Lots of construction in downtown KC.--very difficult to get to the hotel because of it.

“Good buy for dollars spent.”

Nov 14, 2006 by Jeremy from Grain Valley, MO
Overall Rating: 7
Cleanliness:[8] • Staff:[3] • Location:[1]

• The rooms were well equipped and beautiful. Bed was extremely comfortable. View was nice.
• There was a riot outdoors, complete with 15 police cars and 3 police wagons. The heat did not work in the room, & we were checked out as someone else.

“The hotel itself is nice. The area is quite scary after dark. There were people throwing huge rocks at cars, fighting, screaming at police, and jumping into the backs of cars and driving away before the police could catch them. The heat did not work; it simply blew cold air around. When we checked out, they checked us out as the wrong room. Otherwise, the hotel room was nice. It was well decorated, and the bed was extremely comfortable. The view of Kansas city is excellent, but unfortunately scary at the same time! If it was in a different area, I would consider going back.”

Oct 26, 2006 by Aimee from La Plata, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fast check-out, great location, & helpful employees!
• The valet guy messed up my window then acted like he didn't notice.

“Overall, it was a wonderful place to stay. It had an awesome location and the staff was very friendly and helpful. The only minus to it was when we got back in our car, the driver's side window was off track. I had a band-aid over that particular switch because I knew I needed to get it fixed. The valet person acted as though nothing had happened, when clearly he knew what was done, the band-aid had been removed and completely discarded. It wasn't a big deal though, to me, because I knew there was a problem with it. He should have mentioned it though and not acted so oblivious to what he had done. The rest of the stay was fabulous!”

Sep 8, 2006 by Frank from Topeka, KS
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[5]

• Very comfortable, clean.
• We got turned around a lot trying to get back to the hotel.

“Our overall visit was very good we had a good time the beds slept good the buildings overall was in good shape the hotel met our expectations quite well.”

Sep 7, 2006 by Fred from Bella Vista, AR
Overall Rating: 3
Cleanliness:[7] • Staff:[7] • Location:[3]

• The price.
• Its next to the convention center which made it very busy.

“There is nothing to do downtown. The downtown area was dead. Its much better from now on to stay outside of downtown. Besides all of the construction its a mess.”

Aug 13, 2006 by Ruthanne from Oakland, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Helpful staff.
• Second location across the street not as nice.

“The main hotel was very nice. However they had a second tower across the street that was a little remote and run down. My room was supposed to be in this location, but they were kind enough to change it to the main hotel because my room was not ready.”

May 3, 2006 by Dusty from Derby, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds and the bedding were wonderful.
• The swimming pool was on the 22nd floor and there was not access to it through the elevator.

“We had a very enjoyable stay. We stayed just to get away from life and take a much needed break. Our expectations were met.”

May 2, 2006 by Jim from Columbia, MO
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[7]

• View of downtown Kansas City area was excellent from room.
• Drive to main hotel entry. Crowed and backed up for several minutes.

“Decent quality hotel with a good downtown location. Rooms are large but this makes the furnishing seem inadequate Bathroom is well sized with the age old problem of steam obscured mirrors still unresolved. The are of the hotel and "misuse" by previous guests is beginning to show.”

Mar 25, 2006 by Candi from Ames, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very comfortable with lots of amenities.
• Nothing.

“Very nice.”

Mar 13, 2006 by Russ from Newton, KS
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Nice soft beds.
• The hotel did not forewarn us that the hotel parking in the basement was additional charge.

“Besides paying extra for the hotel parking, I was very pleased with my stay at this hotel.”

Nov 30, 2005 by Karri from Sedalia, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Indoor parking, The staff allowed me to change to a different room because I did not like the location of the first room.
• Charge of $10 per day for parking.

“Very nice hotel, located downtown Kansas City, walking distance to theatre attractions. Very clean. Bedding was exceptionally nice. Only drawback is the parking. They charge you $10 per night and sometimes, the parking is full and you have to find your own spot on the street and risk leaving your car out all night. However, I would definitely stay there again. Very Nice.”

Nov 28, 2005 by Mike from West Des Moines, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Very clean room, incredibly nice bed.
• I felt heavily rushed to check out.

“The hotel was convenient, clean and the staff polite and Courteous. However each morning of my stay at 8:15 housekeeping was knocking on my door, not only awaking prematurely, but returned 20 min later to do so again. I felt it was abrupt, pre mature, and in very poor customer service to be awoken not once but twice each day as though I had overstayed my welcome. This I find particularly inappropriate and offensive given that checkout time is not until 12pm. Just a small piece of trivia for those who read this. It used to be customary to place a pineapple top on a guests breakfast tray to indicate politely that they had overstayed their welcome, perhaps Marriott should take stock in that concept or at least improve their customer service.”

Jul 28, 2005 by Brian from Ann Arbor, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[5] • Location:[7]

• close to highway
• parking

“generally nice hotel”

May 27, 2005 by Alan from St. Louis, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Convienent location
• Convention hotel

“Great downtown location, in a city that is starting to come back to life! Friendly and courteous staff.”

May 13, 2005 by Mike from Omaha, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• great service at all levels valet to room service

“Restaurant options a little limited but great location with many restaurants a short walk away”

1 of 1 people found this review helpful.

Apr 22, 2005 by Brenda from St. Joseph, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• beautiful views at night with all the area lights on
• we thought that the pool area would of had a hot tub & plants

“We had a very nice stay and when we stay in K.C. again I will try to stay at the Marriott. I had not been down that way before to stay. The staff was very friendly the food was really good. The only thing that upset me was I had to pay 10.00 to park in the hotel garage when I paid for a room there. That should be a courtesy.”

Mar 8, 2005 by Julie from Mo, MO
Overall Rating: 9
Cleanliness:[5] • Location:[4]

• The room we stayed in had a very nice view of the city
• The parking garage could not accommodate a mini van! There was a convention as usual, and we had to try to find other parking.

“It is a nice hotel but, the coffee pot was not clean. The staff was very friendly, helpful, efficient. PARKING, parking, parking! We have a minivan and the 6 restriction on the parking was not very handy for us."”

Feb 17, 2005 by Holly from Leawood, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I loved the bed! It was so comfortable. The views are incredible as well!
• The bathrooms were clean but could use some updating.

“I was very impressed with this hotel. The location is great. The views from the rooms on both sides of the hotel are amazing. The staff was very friendly! The beds were fabulous! I had a wonderful night of sleep!”

Feb 16, 2005 by Valerie from Jefferson City, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Great amenities.
• Parking.

“Excellent value for such a quality stay.”

Feb 16, 2005 by Jerry from Urbandale, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Convenient location and a very nice room for the money.
• Typical KC weather.

“I have stayed at the downtown Marriott three times and have yet to be disappointed with any aspect of my stay.”

Feb 16, 2005 by Marla* from Emporia, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very accommodating and friendly; the hotel and its facilities were great!
• $10 garage parking fee for overnight guests, which is stated in hotel's information.

“The staff was indeed very accommodating and friendly. The hotel certainly met my expectations, and I had a great view from my room! ”

Feb 15, 2005 by John from St. Paul, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The view was excellent, decor was very nice as well.

“Top notch service and top notch hotel.”

Dec 26, 2004 by Emily H. from Mcpherson
Overall Rating: 8

“Parking was additional $10/day. Taxes and service charges were $15......this is too much!!”

Dec 22, 2004 by Rolf S. from Edmond
Overall Rating: 10

“Hotel was easy to find since it has an LED array on the front of it! Parking was easy and room was what I've come to expect.”

Dec 21, 2004 by Amanda W. from Carl Junction
Overall Rating: 8

“The bedding was uncomfortable. The comfort of the rooms in this hotel are inconsistent.”

Dec 6, 2004 by Gregory F. from Overland Park
Overall Rating: 10

“Loved where I stayed!”

Dec 2, 2004 by Ryan D. from Appleton
Overall Rating: 10

“I've stayed in A LOT of hotels for both business and pleasure. I really enjoyed this hotel. The room was clean and well appointed. The bed was comfortable with a HUGE fluffy comforter. The hotel had two restaurants. I had dinner and breakfast. The food was better than "average hotel" food. Don't feel like staying in or want to find something to do? There is a concierge on duty and he was very knowledgeable and helpful. On a scale of 1-10, this hotel was a 10. Excellent value!!”

Oct 20, 2004 by
Overall Rating: 9

“The Marriott was superb! Overall, the Hotel staff was very friendly and helpful. They went out of their way to help us with directions and needs. The food was superb at both restaurants. It was located near quite a few freeways with easy access going all directions: North, South, East and West. We were extremely satisfied with our 8 day stay.”

Sep 29, 2004 by Sharon I. from Wichita, KS
Overall Rating: 6

“We were rather disappointed in the overall experience at the Marriott. There was no way to regulate the temperature in our room, only a fan. The bathroom did not have a fan or a heater, which seemed a bit odd. There was no inside pool or hot tub. It didn't seem to have much to offer a guest besides a nice bed. The bedding and pillows were nice, which was a big advantage since it was so cold in our room.”

Sep 25, 2004 by Tamra P. from League City
Overall Rating: 8

“They charged me $10/ day for parking which I think should be included for all guests. Other than that, the stay was great.”

Sep 24, 2004 by Maria W. from San Antonio
Overall Rating: 10

“The downtown Marriott was very clean and has a nice staff. I stayed in the newer property but the older one, just across the way is very nice as well.”

Sep 22, 2004 by William F. from Des Moines
Overall Rating: 10

“The hotel was fantastic! Very convenient, clean and friendly. The room had enormous windows for a beautiful view of the City.”

Sep 22, 2004 by Nate T. from Fremont
Overall Rating: 8

“Room was great, best nights sleep in a hotel in years. I will do it again.”

Sep 22, 2004 by Sumer D. from Omaha
Overall Rating: 8

“Everything was wonderful except the bed was not comfortable. Other that that it was perfect!!!”

Sep 20, 2004 by Robert C. from Dublin, OH
Overall Rating: 6

“Nice location, but old beds and room amenities made this a very average hotel.”