User Reviews for Fairmont Kansas City at The Plaza

Research User Reviews for Fairmont Kansas City at The Plaza (21-27 of 27)

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Oct 5, 2006 by Kim from Dale, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• We were catered to as soon as we pulled into the driveway and throughout the entire stay. The pillow top beds and down comforters were wonderful!
• The fresh fruit at breakfast was not rinsed off. (strawberries, grapes, etc.) A little dirty, gritty.

“Excellent, beautiful place. We were only there for 9 hours to sleep, but wished we could have stayed longer. The staff was very accommodating and friendly. Valet parking and luggage to the room was a great help to a couple of very tired travelers.”

Aug 24, 2006 by Leslie from Springfield, MT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Within walking distance to the plaza.
• they charged me $15.44, which I have no idea why. Our bed was squeaky.

“Easy to find in Kansas Cit.. Easy access to the plaza and the highway.”

Jul 29, 2006 by Barbara from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Air conditioning - too cold and they didn't fix it.

“Great location - loved being within walking distance of the Plaza. Rooms were nice.”

Jul 18, 2006 by Sarah from Olathe, KS
Overall Rating: 6
Cleanliness:[6] • Staff:[3] • Location:[9]

• The room looked very nice, beautiful lobby.
• Pool closing time-6pm.

“The bar/lounge had a very good group of musicians playing for us to enjoy. The room looked fairly clean and the bed was comfortable. Our disappointments included the pool closing at 6pm (reopening at 9am the next morning), a rude staff member, and a creaky/squeaky bed.”

Jul 9, 2006 by Marcia from Johnston, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms had great, comfortable beds with down comforters, great personal in everyone we encountered.
• N/A

“The hotel was a great location for Country Club Plaza, rooms were clean and nicer than expected. The room has a balcony which was a nice feature. The rooms were not overly large, but we were fine with that aspect. The valet parking personnel and all other service personnel were extremely courteous. The dining room had wonderful food and excellent service. Definitely will be an option another time.”

Jun 23, 2006 by Jamie from Wichita, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• The location was great.
• The hotel needs to be updated.

“The hotel had great service and a wonderful location. The swimming pool was also really neat.”

Apr 26, 2006 by Cyndy from Moore, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Customer service was excellent.
• Lobby was a little dark--could have more lighting.

“Hotel was clean and in walking of all the shops on the plaza. Staff was very customer service oriented, everyone made an effort to care for you.”

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