User Reviews for Hilton Kansas City Airport

Research User Reviews for Hilton Kansas City Airport (21-40 of 272)

• Add Your Own Review »

Jul 25, 2008 by Nick from St Joseph, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Bed was comfortable.
• Breakfast was not included.

“I really enjoyed my stay.”

Jul 23, 2008 by Michael from Omaha, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautiful hotel.
• NA.

“Stay was great. Staff was very good.”

Jul 23, 2008 by Andrew from Flowermound, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Bed was comfortable, gym facilities were excellent.
• Had to pay for internet which at other hotels is free.

“Good hotel, good facilities. what you would expect at a Hilton. Have to pay for internet and TV could have some more channels.”

Jul 16, 2008 by John from Oklahoma City, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was excellent.
• Nothing.

“The room was excellent and comfortable.”

Jul 16, 2008 by Ashley from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Loved that we could see the whole city from our extra big window in our room!
• The elevators were somewhat slow.

“Loved the Hilton at the airport. We were there for a wedding and it was so accessible to the Zona Rosa shopping center and the highway. The staff was friendly and the hotel was very clean and quiet. We would stay at the Hilton again any time.”

Jul 16, 2008 by Shannon from Salina, KS
Overall Rating: 3
Cleanliness:[1] • Staff:[2] • Location:[1]

• It was easy access from where we had a wedding we attended.
• No complimentary breakfast.

“Nice and luxurious.”

Jul 15, 2008 by Nancy from Ankeny, IA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• Quality room with quality amenities.
• Some of the staff was less than friendly.

“Check in was very friendly, and check was somewhat curt. Some of the hotel staff just looked at us and wouldn't speak, but the rooms were comfortable and the amenities nice.”

Jul 10, 2008 by Mike from Massena, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• I liked the modern look and feel of this hotel.
• There is a lack of close services near this motel without driving.

“This is a quality hotel that has very modern touches like the newest televisions in each room. It is near the Kansas City airport and was a great. The pool area is dated but kept in good condition (old whirlpool but it still functions fine, etc.). It has a nice indoor/outdoor combination for the pool. This is a good three star.”

Jul 10, 2008 by Keri from Durham, NH
Overall Rating: 6
Cleanliness:[9] • Staff:[3] • Location:[10]

• Location near the airport.
• Front desk staff wasn't overly helpful.

“It was more or less what we expected. It was pretty clean and nice, but nothing too fancy. The night staff at the front desk could have been more helpful. Room service didn't speak good English.”

Jul 10, 2008 by Jane from Independence, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean.
• No free internet in room.

“We had a nice stay.”

Jul 9, 2008 by Sam from Poughkeepsie, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice, clean, friendly.
• No free internet.

“They have free internet for Airline employees only. No sign stating that. A front desk tried to jump all over me. But calmed down when I pointed to no sign.”

Jul 9, 2008 by Rob from Papillion, NE
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Comfortable bedding.
• Very few TV stations were clear. Too near airport maybe?

“Comfortable, Convenient, Fast elevators!”

Jul 2, 2008 by Andy from West Des Moines, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Good location.
• Had to beg for 2 queen beds.

“Very nice, great pool, so hot tub. Friendly staff cleans, easy to get to, felt safe.”

Jul 2, 2008 by Laura from Omaha, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were very clean.
• The pool was dirty and hot tub was below average.

“The rooms were wonderful. They were very clean and attractive. My kids loved the floor to ceiling windows and it helped me by keeping them entertained while we got ready. I was a little disappointed with the pool area. The water was dirty because the pool is inside and out but it didn't look like it had been cleaned lately. The hot tub was okay but it was secluded so I couldn't watch my kids in the pool while we were in the hot tub. Overall I would stay there again but make other arrangements for recreation.”

Jun 30, 2008 by Keith from Marshall, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable bed. Stay and park shuttle service.
• No problems.

“A great value for the traveler. I am able to spend the night before or after a trip for less than long term airport parking.”

Jun 28, 2008 by Betty from Pittsburg, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great service, comfortable bed, very clean close to airport.
• There wasn't anything that I didn't like.

“We were met with very friendly, helpful staff. They had a free shuttle to take us to nearby shopping & restaurants. I was able to leave my car parked there while we traveled. Excellent value.”

Jun 27, 2008 by Rose from Memphis, TN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff very nice and quick to respond to problems.
• The feather covers and pillows in rooms feathers flying all night very uncomfortable on allergies.

“This was a very nice hotel will go back and will recommend to friends and family. But just if you go there and have allergies please request a room with no feather covers or pillows. The staff at this hotel responded very quickly to my needs in that matter. They didnt have right enough pillows to swap out but the effort was great. Thanks Hilton.”

May 22, 2008 by Jamie from Glendale, AZ
Overall Rating: 5
Cleanliness:[9] • Staff:[1] • Location:[9]

• The beds.
• The staff.

“Would not recommend. The staff was very unfriendly and was not accommodating at all.”

May 21, 2008 by James from Springfield, MO
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[8]

• Cleanliness was greater than expected.
• Late check-in was very rough with desk clerk who was away from the desk more than present.

“Very clean and decorated very nicely. Check out was a breeze.”

May 18, 2008 by Hotel G. from Excelsior Springs, MO
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Location.
• Dirty linens, subpart staff, plumbing problems.

“Stained linens (pillows, sheets & towels) were experienced with no real concern from staff about the cleanliness issues.”

May 14, 2008 by Susan from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendliness of the staff, free airport shuttle.
• Outdated headboards on the beds.

“Super-friendly staff, very convenient to airport with quick, reliable shuttle service, safe location, rooms are not the newest, but they have been updated and were very clean. I'd stay there again in a heartbeat.”

May 11, 2008 by Debbie from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the bathtub and the soap, shampoo, mouthwash samples.
• The mattress was a little bit too firm.

“I liked the hotel, it was easy to find. The room was nice, TV was great and the view was nice. There was a game console attached to the television but I couldn't find out how to work it and if it was free or not.”

May 6, 2008 by Lynn from San Antonio, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The room & view were excellent.
• Exercise room was under construction.

“The hotel is very nice. The restaurant was very good & the staff was very capable.”

May 6, 2008 by James from Logan, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Clean rooms, comfortable beds.
• The fact that you have to pay $10 for internet.

“Very nice hotel, friendly staff, comfortable rooms. I hate the fact that they ask you to pay for internet access. Some of the cheapest motels out there provide free wireless, but the Hilton asks you to pay? When will they move into the information age?”

Apr 24, 2008 by Wade from Excelsior Springs, MO
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Comfy beds.
• Dirty linens, dishonest staff, plumbing problems.

“Encountered several issues during this stay. Had to move rooms due to sewage backing up into tub (other guests had similar problems, and this has been an ongoing problem for some time). Several pillow cases were stained with various DNA examples. First answer from staff to any question you ask is "we are completely full", regardless of what the question is and the obvious fact the hotel is nearly empty. Bed was comfy, but that was about the only positive. Rooms were updated with flat panel TV's recently, but no HD programming is provided so picture quality was terrible.”

Apr 19, 2008 by Robin from Columbus, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The rooms were very nicely decorated and comfortable.
• The hotel restaurant was very expensive, causing me to go elsewhere for food.

“This hotel was beautifully decorated, very clean, and the rooms were very comfortable. The rooms were equipped with new flat screen TVs, and I had a great night's sleep.”

Apr 17, 2008 by Alicia W. from Chadwick, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Much better stay than last time. Room much cleaner.
• Just didn't seem to have three star rating. More 2 star. Not so fancy as they make out to be.

“This stay was much better and the room cleaner but still not that great of a hotel. I would rate it as good as any comfort inn that we have stayed in. I expect more from a 3 star hotel. More fancy amenities etc. This was really not that classy.”

Apr 10, 2008 by Kristen from Omaha, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The hotel was very clean. It was conveniently located near the airport and a major shopping area.
• It could have used a refrigerator and free WiFi.

“I would definitely stay here again. The staff were all super nice and very helpful. The room was very clean. We really enjoyed our stay.”

Apr 10, 2008 by Alicia from Chadwick, MO
Overall Rating: 5
Cleanliness:[1] • Staff:[7] • Location:[7]

• It attempted to have nice stuff for a 3 star hotel.
• It was old and the stuff was not of quality for a 3 star, the bed sheets were dirty with old blood and stains, shower drain was slow, hallways noisy.

“While it looked good and all, when I turned back our sheets the site of dried old blood was a bit disturbing and our other sheets had nasty stains on them too. The room was older and in need of repair. Room crowded. Drain in shower slow. The hallways were extremely noisy for early in the morning. All in all it was an ok hotel but not what I would expect from a Hilton. When I complained about the sheets I would expect some compensation from staff but none was given.”

Apr 9, 2008 by Stephanie from St Joseph, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The room was nice and the beds were very comfortable.
• Had a noisy neighbor.

“We enjoyed our stay.”

Apr 8, 2008 by Linda from St. Joseph, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I liked the pool, location, comfy bed and pillows.
• None.

“We had a great stay, although short, but the hotel fit our needs. It was clean, attractive, and comfortable for our family and we would stay again.”

Mar 27, 2008 by David from Kansas City, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The pool area was great: heated indoor and outdoor pool.
• The price of the breakfast buffet for adults was a couple of dollars high in my opinion.

“The front desk staff was knowledgeable and polite. The room was well appointed and clean. After losing a personal item in the restaurant, it was labeled as to where it was lost, when it was lost and then bagged and sent to housekeeping's "lost and found." When I called to check on it, it was easily retrieved. Great stay. Pool and hot tub where clean and perfect temperatures.”

Mar 18, 2008 by Leslie from Clear Lake, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was nice and clean.
• Not enough soap, shampoo.

“The hotel was very nice and centrally located.”

Mar 16, 2008 by Wade from Excelsior Springs, MO
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Location.
• Dirty linens, apathetic staff.

“In first room, bed sheets were stained and staff handled the correction quite badly. Second room had a very dirty bathroom, so bad that it turned socks black just from walking on it. Staff did not care about issues during or after stay.”

Jan 21, 2008 by Rick from Columbia, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Located close to airport with shuttle service.
• Hard to find restaurants and shopping close to hotel.

“This hotel was everything we thought it would be. It deserves it's star rating and is located in a clean area next to MCI airport. They provide a shuttle bus to and from the airport and will allow you to park your vehicle at the hotel for a nominal fee. We had a pleasant stay.”

Jan 1, 2008 by Jeff from Hutchinson, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Easy to find and easy to get in and out.
• Got cold water a couple of minutes into my first shower.

“Very easy to access, good for traveling professionals or a quick stay in KC. Restaurant and bar a bit expensive and pretentious for the businesslike atmosphere of the hotel.”

Dec 30, 2007 by Judy from Council Bluffs, IA
Overall Rating: 6
Cleanliness:[7] • Staff:[3] • Location:[5]

• Impressive lobby, front door access.
• Personnel cold.

“Overall pleasant experience, no complimentary breakfast or happy hour.”

Dec 26, 2007 by Jon from Columbia, MO
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• Soft pillows.
• Not family friendly at all.

“Typical Hilton hotel. I can't believe they still charge $10.00 for wireless internet. Almost all other hotels offer it for free. Comfortable beds and rooms. Bathrooms need a little work and some drywall repair is needed especially on the ceilings where it looks like there are brown water stains.”

Nov 28, 2007 by Jessica from St. Elizabeth, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• TV's in the rooms, pool area.
• Breakfast cost way too much!

“The staff was wonderful, the rooms were great, and we really enjoyed ourselves. I would definitely recommend this hotel to others!”

Nov 27, 2007 by Cora from Manhattan, KS
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Wonderfully comfortable bed and bedding; good climate control.
• The TV remote did not work, and the TV itself was unpredictable.

“Beautiful furnishings, spacious room, great bed. Bathroom a little outdated and hot water was a problem. Mechanical difficulties with TV. Friendly staff.”

Nov 22, 2007 by Dave from Blair, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Beds & bedding were probably the best we have ever had!
• There are absolutely no restaurants or fast food within 5 miles.

“We truly enjoyed the KC Hilton airport.”

Nov 20, 2007 by Robin from Topeka, KS
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Close to airport and very friendly staff.
• No continental breakfast and no refrigerator in room.

“Very friendly staff, clean and comfortable rooms, close to airport, coffee in room, and indoor pool for the kids. They did not have a refrigerator in the room and there was no continental breakfast like many of the other hotels in the area.”

Nov 15, 2007 by Steve from Newport Beach, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[3] • Location:[8]

• Nice remodel.
• Staff did not seem to want to be there.

“Overall the hotel was good. I would stay again. The staff needs to be more alert and not half asleep.”

Nov 8, 2007 by Terry from Springfield, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Loved the LG flat screen TV's.
• Exterior needs some improvement for appeal.

“I was very surprised at this older hotel. I had stayed there over 20 years ago. It has been upgraded very nicely. The rooms and beds were very comfortable and everything was very clean. I would definitely recommend this hotel and I would definitely stay there again.”

Nov 1, 2007 by Jen from Fulton, MO
Overall Rating: 5
Cleanliness:[10] • Staff:[5] • Location:[7]

• Convenient, attractive rooms and public areas.
• Neighbors in next room loud tried coming into our room. Staff did not assist.

“The room was great. Beds were extremely comfortable. Around midnight our neighbors woke us with their loudness. When we called the front desk, they just informed us that there was no security on duty and they would call the room. After calling the room, the loud neighbors tried entering our room because they were upset about the call.”

Oct 30, 2007 by Debbie from Topeka, KS
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location and airport shuttle.
• Empty vending machines had to try 3 floors to get a soft drink.

“This is our 4th annual family trip using Hilton as a meeting place before heading to Las Vegas. We have loved it each time. The staff is always excellent. We especially enjoyed the shuttle people.”

Oct 26, 2007 by Andrea from Columbia, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[3] • Location:[7]

• The bed was very comfortable.
• Woman who checked me in to the hotel was not very pleasant.

“Very nice hotel with a shuttle to the nearby airport. Business center charged per minute for internet use.”

Oct 24, 2007 by Calvin from Sayre, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location and easy access.
• We were supposed to have a non smoking and we did not.

“Everything was fine except for the non smoking room as I am allergic to cigarette smoke.”

Oct 23, 2007 by Bruce from Marysville, KS
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Value/location.
• Nothing.

“We were delighted with the facility. Designed for business travelers, and conferences, our family did not feel out of place. Accommodations were excellent, and we were treated well.”

Oct 18, 2007 by Pam from Topeka, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convenient location, clean, excellent value for rating.
• No exhaust fans in bathroom any queen beds.

“The location is great and the hotel is clean and well kept. Hotel staff is always courteous, friendly and helpful. We'll stay here whenever we can.”