User Reviews for Clarion Hotel Airport Kansas City

Research User Reviews for Clarion Hotel Airport Kansas City (1-20 of 212)

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Dec 10, 2009 by Todd from Frederick,CO
Overall Rating: 9

• Great pool!
• Sliding glass door didn't lock.

“Great proximity to sports arena, but short of options for dinning.”

Nov 25, 2009 by Dee from Holton,KS
Overall Rating: 10

• Bar / restaurant was a sports bar venue with large TVs.
• The bed and pillows were in new condition but very uncomfortable.

“Met expectations, shuttle to airport was on time and very courteous. Room was nice but you could see the paint marks in the bathroom where they recently remodeled, not a great job.”

Nov 22, 2009 by Susan from Tecumseh,NE
Overall Rating: 6

• Lobby was very nice.
• Terrible pillows.

“The bedding was very nice, except there were only two very flat feather pillows.”

Oct 22, 2009 by Rowland from Lamar,MO
Overall Rating: 9

• Free internet.
• I don't like feather pillows.

“The hotel staff was very friendly and helpful during my short stay. The room was comfortable, attractive and of a good size. It was a good, moderate to upscale hotel.”

Jun 16, 2009 by Jennifer from Carlsbad,CA
Overall Rating: 9

• Nice breakfast.
• Flat pillows.

“Hotel staff and airport pickup at 12:00 am was great. They were there at the airport and we were checked in and in bed in 20 minutes. Excellent!”

May 21, 2009 by Sheila from Omaha,NE
Overall Rating: 10

• Clean and comfortable.

“Very pleasing and
no negative feel at all.”

Apr 30, 2009 by Randy from Atlantic,IA
Overall Rating: 1

• Known dog issue that wasn't resolved,
  no sleep for night.

“Staff knew there was a unregistered dog issue that barked until 10 pm and again at 6 AM. restaurant was undermanned and slow, waiting a combined 1 hour for various things. The whole point of staying was to not drive back to Iowa but stay and rest.”

Mar 31, 2009 by Michael from Overland Park,KS
Overall Rating: 7

• Location.
• Bar staff was totally inept.

“Great breakfast staff but very limited options. Menu was priced so if you didn't go with the buffet you had almost no choices at all. It was easier and much less expensive to go to the Waffle House down the road. Evening staff was totally inept and though our table was only 10 feet from the bar and there were only 20 people in the bar we couldn't get a drink in 45 minutes and we finally left to go somewhere else to have one drink.”

Nov 18, 2008 by Juanita from Oologah,OK
Overall Rating: 7

• The mini ketchup bottles.
• The back driveway needs to be paved when going onto the drive.

“The stay at the hotel was convenient and nice. The staff was friendly and helpful. We enjoyed our stay.”

Sep 26, 2008 by Jan
Overall Rating: 10

• We were well received, this hotel was very clean, staffed intelligent and friendly.
• There honestly was not a thing I was pleased with during my stay.

“I would give this hotel a great review it met all my expectations. Cleanliness, airport friendly, accommodating staff, updated rooms and fitness center.”

Sep 5, 2008 by Sharon from Cedar Creek, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room was awesome. We ended up with a two room suite arrangement and thoroughly enjoyed it.
• The door to the room stuck a little and had to be pushed/pulled hard to close.

“The room was spacious and clean. Hotel staff was friendly and helpful. Overall good experience.”

Sep 4, 2008 by Nichol
Overall Rating: 8

“The staff was very friendly and courteous! I would definitely recommend this hotel to anyone, also in a very convenient location. Close to the airport!”

Sep 3, 2008 by Travis from Allen, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Light parking lot.
• Had cricket in room or right outside window and check out person didn't seem to care.

“Had cricket in room or right outside window and check out person didn't seem to care, food was good at restaurant.”

Aug 10, 2008 by Lynn S. from Livingston, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff was superb.
• Too noisy, military inductees leave from here very early AM and it is very noisy.

“Older property, clean, remodeled rooms, very friendly and helpful staff!”

Jun 29, 2008 by Mary from Villisca, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Shuttle service and parking.
• I liked it all.

“Very well situated for air travel.”

Jun 5, 2008 by Tammie from San Pedro, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[1] • Location:[10]

• The location and the rooms were up to Sheraton standards and beyond.
• Night staff was the worst I ever encountered.

“The rooms and location can't be beat. I would stay there again.”

May 16, 2008 by Mary E. from Pocatello, ID
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff was very helpful and willing to help with needs.
• Did not have an indoor swimming pool.

“Very pleasant experience.”

May 4, 2008 by Randy from Lincoln, NE
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The hotel was clean and well kept. It met our expectations.
• There was no ice in the ice machine on our floor.

“Convenient location and a good value for our needs.”

May 4, 2008 by Amber from Lubbock, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[4]

• Absolutely nothing!
• Dirty rooms and dirty hotel in general.

“This hotel was a complete disappointment! It is rated as a 3 star hotel and it is severely overrated. The first room that I was put in was on the outside of the hotel, not ideal as I a.m. female and travel alone. The second room that I was moved to, smelled so badly of urine. It was terrible. The linens were in need of replacement and the whole hotel needs to be renovated, there seems to be some attempts at doing this but my 11 year old could do a better job.”

Apr 28, 2008 by Keith from Spanish Fork, UT
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[7]

• Close to the Airport.
• The service was as bad as I have ever experienced.

“I will not return to this hotel in the future. My expectations for a Sheraton were pretty high, but the condition of the hotel and the service was not good. We ordered room service for breakfast and the food was bad, and they did not clean our room or make the beds. No fresh towel for the bath, basically our room was never cleaned for the 2nd nights stay.”

Apr 25, 2008 by Rebecca from Wilmington, MA
Overall Rating: 6
Cleanliness:[4] • Staff:[9] • Location:[10]

• Very close to the airport. Friendly check-in staff.
• It was very old, outdated, rundown. We requested a king bed but got 2 doubles instead. they didn't clean our coffee maker daily.

“It was very outdated and needs refurbishing. The cleaning staff only cleaned some stuff in the room, they went 2 days without cleaning our coffee maker which we had used. There was a wedding reception on Saturday night which was extremely loud in the hotel.”

Apr 24, 2008 by Judy from Council Bluffs, IA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Beds very comfortable.
• Outdoor pool beautiful day and pool was not ready.

“Facilities are adequate. No complimentary breakfast. Friendly help.”

Apr 16, 2008 by Elizabeth from Missouri Valley, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable.
• Air conditioner was a bit noisy.

“The hotel had great comfort and cleanliness for a person staying for business or leisure.”

Apr 16, 2008 by Wearytraveller from Lincoln, NE
Overall Rating: 6
Cleanliness:[10] • Staff:[9] • Location:[10]

• Wonderful service, with big, clean rooms.
• Any room near the elevator is loud.

“The first night was booked solid for non-smoking rooms. So we were put in a handicap-accessible room. The room was only ok, much like a good quality Motel 8. However, we were right next to the elevator, and got absolutely no sleep. The second night, we moved one room down. This was a much nicer room. It was the small touches that were noticeably different and well appreciated. We still could hear the elevator, but it was tolerable. For various reasons, I did not get any sleep the second night. However, the staff was very lenient with the checkout policy, and I was able to sleep some into the daytime. I would recommend this hotel to anyone. I would just tell them to avoid the rooms close to the elevator. Also, it seems that most of the pools in Kansas City are outdoors, including this one, so a pool is a seasonal pleasure.”

Apr 10, 2008 by Peggy from Valley Center, KS
Overall Rating: 3
Cleanliness:[5] • Staff:[4] • Location:[8]

• Pillows were good, non smoking room.
• Very noisy, bathroom not very clean.

“Nice lady at desk upon arrival. Walls seemed a little thin. Noisy hallways. Tile floors in public places made everyone's arrival/ departure very annoying as we were on the ground floor. Water ran somewhere all night. Not much sleep at this hotel.”

Mar 29, 2008 by Sandy from Miami, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Clean, friendly personnel.
• Nothing.

“Took a little long to pick me up at the airport, but the driver was very pleasant. Fulfilled all my expectations. My second stay at this hotel in the KC airport area - I would stay here again.”

Mar 26, 2008 by Laurie from Denison, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Much better than expected.

“Very nice, clean, friendly with a nice restaurant and great beds.”

Mar 20, 2008 by Ew from Munster, IN
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[5]

• It was good that they had a shuttle to and from the airport.
• There is nothing else around the hotel other than other hotels. If you don't have a car, you are out of luck.

“The restaurant in the hotel was incredibly disappointing. The food was mediocre and way too expensive for the quality. Unfortunately, there are no other restaurants in the immediate area for you to walk to. (Nor is there anything nearby to do for entertainment.)”

Mar 20, 2008 by Stephanie from Ankeny, IA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Close to the airport.
• Have to walk through smoking rooms hallway to get to front desk.

“The hotel would rate higher for me if they did not have smoking rooms. We discovered that to get to the front desk from the inside, you must walk through the smoking rooms hallway. The restaurant attached to the hotel was overpriced. The food was good, but it should be for the prices paid. The beds were very comfortable and the location to the airport was ideal.”

Mar 20, 2008 by Scott from Houston, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• It had the Tanner's Restaurant & Bar and it was close to the airport with a shuttle.
• Rooms were dated.

“A decent hotel, but not 4 stars. The rooms were clean, but dated. Hotel staff was friendly and helpful. The Tanner's Restaurant & Bar was ok. The airport shuttle service runs every 20 minutes and was very convenient. The airport is 5 minutes away, but not along the flight path, so no jet noise.”

Mar 20, 2008 by Alastair from Fayetteville, AR
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very nicely presented with very convenient access to airport and amenities. Clean and quiet.
• Very poor restaurant food.

“A very good choice of hotel for anyone.”

Mar 19, 2008 by Kurt from Lombard, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Free parking Internet access.
• Got stuck in smoking room for 1 night.

“OK hotel.”

Mar 18, 2008 by Brenda from Kankakee, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• It was very close to the airport and other local attractions. The staff was very friendly.
• Handicapped room I requested was right by elevator shaft, I didn't get any sleep for the noise. Room service cost outlandish and not posted on menu!

“I loved that it was so close to MCI Airport and Zona Rosa for excellent shopping. The staff was super friendly and helpful with locating a handicapped accessible room. My only complaints were that the elevator shaft was on the same wall as the bed, all night you heard the elevator and its passengers talking. Definitely sleep deprived after the stay. Also, room service charged outlandish fees for service charge and delivery, almost $15.00 additional cost, not to mention the food wasn't good at all! I'd stay there again; however, I'd ask for a room away from the elevator and not be stupid enough to eat at the restaurant, especially not room service.”

Mar 13, 2008 by Eric from Ft. Lauderdale, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice staff, clean room, comfortable bed and linens.
• Although they place me on the Star wood floor, the room was as far away as possible from the elevator.

“Great airport hotel. Friendly staff, nice room. Would stay there again.”

Mar 11, 2008 by Patrick from Manhattan, KS
Overall Rating: 8
Cleanliness:[7] • Staff:[3] • Location:[7]

• Our room was clean, and the location and facilities were excellent.
• The staff initially tried to put us in a lesser room.

“We discovered that the room had lesser finishes, and only a double bed, not the queen as promised. When I complained they resisted, but eventually moved me to a much nicer room with a king bed, evidence that they did indeed have other rooms available. They tried to place us I a less desirable room. After this initial issue, the rest of the stay was wonderful.”

Mar 5, 2008 by Cyndi from Papillion, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was friendly, quiet, fast elevator, good parking!
• Restaurant needs more booths/ atmosphere.

“We were very pleased with the efficiency of the staff, it's location, the quietness of the rooms and the comfort in the bed! great place! Will stay there again!”

Mar 5, 2008 by Reza from Aurora, IL
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• Proximity to the airport was a nice.
• Everything in the room was worn out or old. Bathroom was terrible.

“This hotel was not up to 3-Star standards in my opinion. Everything in the room was really old. The bathroom had been re-modeled apparently with little success. The attention to detail was horrible. Everything looked like it was done by inexperienced people. This hotel needs to have some serious money spent on a total refurbishment at a bare minimum. Again, everything was old, worn out and dated. Bathroom was very bad.”

Feb 19, 2008 by Tresanna from Sapulpa, OK
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Number of pillows on the bed.
• Didn't have bath soap in room and shampoo bottle was half used.

“I like the decor for the most part, and the beds were comfortable. There wasn't much around the hotel as far as restaurants or shopping, but the staff was friendly. We didn't eat at Tanners, but it was a very casual menu.”

Feb 18, 2008 by Jim from Tucson, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Proximity to airport.
• Slightly hard to find.

“I was coming into Kansas City late in the evening and had to drive 2 hours south. Not being sure of the weather, I needed a hotel close to the airport. This place was very convenient, clean and quiet. The restaurant opened early so I was up and on my way in the morning with no problems.”

Feb 8, 2008 by Katrina from Delphos, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The bed and bedding was great. Very good nights sleep. The free ride to the airport and free parking for my car-great.
• The dark hallways-having to turn corners and being a single woman-scared!

“I loved the motel, bed very comfortable, the exercise room was great (the best I have ever been in) and the people were great. I didn't like getting off the elevator and having to go down to long hallways to get to my room but opening the door to that great room made up for it. I also appreciated parking my car and riding the free shuttle to the airport. Will want this motel again.”

Jan 27, 2008 by Michael from Fremont, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very clean, nice quality of furniture and bed, good for business travel.

“This hotel provided me a very comfortable and enjoyable stay. I will certainly return to this hotel.”

Jan 24, 2008 by Catherine from Garden Grove, CA
Overall Rating: 6
Cleanliness:[10] • Staff:[4] • Location:[10]

• Comfy accommodations & good Wi-Fi set-up.
• Room service did not bring us what we ordered & ignored our 2 calls asking them to bring the rest of our order.

“It's a good place and was a welcome stop as we hit a storm and couldn't drive further. The room service situation made us angry. It was my son's dinner, and they forgot the veggies and the garlic cheese biscuits. We called twice asking them to bring the missing items and were ignored.”

Jan 24, 2008 by Tiffany from Springfield, MO
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• it was clean.
• It was not as nice as I thought it would be.

“The hotel overall was nice. Most of the staff was friendly and the location to the airport was convenient. The driveway was not shoveled and therefore there was a lot of snow and ice on the ground causing us to slip and slide. For what I paid it was a pleasant experience.”

Jan 22, 2008 by Tom from Niceville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent airport shuttle service.

“Conveniently located close to Kansas City International Airport. Well-appointed, clean, comfortable rooms. 24hour airport shuttle service which runs every 20 minutes. Very helpful, considerate shuttle driver. Friendly night desk clerk.”

Jan 20, 2008 by Clint from College Station, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Fantastic hotel close to MCI Airport.
• Some signs of age around hotel; not bad.

“I needed a hotel room near the MCI airport before an early morning Holiday flight. The staff was kind, the room was clean and comfortable, and the staff went the extra mile to get an item I left in the room to me before my flight took off. A great experience.”

Jan 16, 2008 by Martha from Silver Lake, KS
Overall Rating: 3
Cleanliness:[7] • Staff:[4] • Location:[8]

• Location.
• Rock hard bed & heater was loud & cycled on/off all night made for poor sleeping.

“The hotel was adequate for the appearance but for comfort it definitely failed! The heater was loud & annoying! It caused for a poor night sleep at too high a price. Definitely not a pleasant nights stay. We would have left for new hotel had we had not already paid for our room.”

Jan 16, 2008 by Joseph from Florissant, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• I enjoyed the comfortable beds.
• I did not like that the closet door was broken and the atmosphere of the restaurants.

“Overall the Sheraton Hotel was nice. The rooms were nice and clean. The staff was also very helpful and courteous. The drawbacks for my family and I was the restaurant atmosphere was too noisy and common, meaning it wasn't a classy restaurant.”

Jan 13, 2008 by Ulyless from Topeka, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The space of the room was great. And clean.
• None.

“Over all, I would recommend to my friends to my weekend stay there.”

Jan 12, 2008 by Chris from Concordia, KS
Overall Rating: 1
Cleanliness:[8] • Staff:[5] • Location:[8]

• Clean & comfortable.
• Room location was horrible!

“I was given a room between the outside entrance door and the inside entrance door, my door was in the airlock; a space of about 6 feet. All night long, people were banging luggage through the 2 doors. Impossible to sleep!”

Jan 10, 2008 by Toby from Nixa, MO
Overall Rating: 7
Cleanliness:[9] • Staff:[4] • Location:[10]

• Free airport shuttle and park and fly are free.
• Left item there, staff does not return calls even after repeated messages.

“The staff could use a little work, but for the money the hotel is very nice. Very close to MCI, and the free parking and airport shuttle is a plus.”