User Reviews for Hawthorn Suites-Houston (The Woodlands)

Research User Reviews for Hawthorn Suites-Houston (The Woodlands) (1-10 of 10)

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May 22, 2008 by Carrie from Boling, TX
Overall Rating: 2
Cleanliness:[10] • Staff:[1] • Location:[10]

• Close to pavilion.
• Could hear too much of other rooms.

“The front desk woman was rude. We could hear the people above us walking around/having sex. There was no hot water, only tepid. The remote control had no batteries. Could hear the neighbors water running/toilet flushing all day and night long. Terrible acoustics.”

May 4, 2008 by Chris from Keller, TX
Overall Rating: 4
Cleanliness:[4] • Staff:[1] • Location:[6]

• The location.
• The person working to check in desk.

“I would not choose this hotel again. The only person I had contact with was the front desk and this person had a very unfriendly attitude. I needed a cable to connect to the internet and instead of waiting to hand it to me, he left it on the counter and was no where in site.”

Mar 5, 2008 by Michelle from Holcomb, KY
Overall Rating: 4
Cleanliness:[4] • Staff:[2] • Location:[5]

• Great breakfast options.
• Staff would not turn on any air in the workout room on Friday evening - said they didn't have the controls. It was working fine Sat am.

“Bare bones amenities - not even a chair other than a desk chair in the room, questionable AC/heating in room and smoke smell even though it was a n/s room.”

Feb 8, 2008 by Debra from Austin, TX
Overall Rating: 1
Cleanliness:[7] • Staff:[3] • Location:[7]

• Nothing!
• First I had to go and get my own blanket, a plunger for the toilet which was stopped up and last I had to go and get a cart to put my luggage on it.

“I will never stay in a LaQuinta hotel again.”

Oct 16, 2007 by Joe from Corpus Christi, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• Pet friendly.
• Asked for a double.

“Stayed Thursday and Friday night. Thursday was very quite but Friday was another story. Two bus loads of adult teens checked in. Teens are teens and the shouting and banging on the above floor began. The a/c must of been set high due to it keeping turning off when room was still warm.”

Oct 15, 2007 by Jon from Meadville, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[5]

• Hotel was clean and the staff was friendly. They were re-carpeting and painting, which shows a commitment to appearance.
• Poor wireless internet signal. No internet cables available at front desk. Need more 100 VAV outlets available at desk area.

“I would recommend it for business travelers only if management fixes the internet signal problem and gets more AC outlets at the desk. I am not crazy about the one way access roads along Texas interstates which make it sometimes difficult to navigate from hotels to restaurants and so on. The staff, however, was extremely friendly and helpful. All of them spoke English, as their first language, (It is important to me that I can communicate with the staff). Nice little workout area. I never checked out the pool. Great continental breakfast: Scrambled eggs, sausage, bacon, toast, hash browns pastries, cereal, juices, milk, and coffee around the clock.”

Sep 15, 2007 by Robert from Crockett, TX
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[2]

• Nothing.
• Everything.

“I went to my room, opened the door and the nicotine smell almost knocked me down. Went back to the desk and told them I had booked a nonsmoking room. I have had lung cancer and I am allergic to nicotine. I was told they didn't have any nonsmoking available. I left.”

Aug 16, 2007 by Ryan from Fort Worth, TX
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[2]

• Noting it was horrible.
• Pool did not work rooms dirty dogs barking.

“Pool was not in service when we were there. Dogs barking. Shampooing carpets in room from morning till night. There was only one ice machine in the whole place coke machine was broken. I was told by hotel when I verified my reservations that room was a non smoking room was a horribly smelling rooms hated everything about this hotel.”

Aug 1, 2007 by Jocelyn from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[5] • Location:[7]

• Well I really like the complimentary breakfast I loved the hot tube as well as the very clean pool and the lobby interest it was outstanding.
• I did not like the entrance of the hotel it was a little confusing going in and out and the front desk clerk was not of any help to us at all.

“Over all the hotel was lovely I just didn't agree with the entrance and exit and I surely didn't agree with the front desk clerk not knowing anything and I didn't like the way the air-conditioning shuts on and off automatically it was kind of the hot in the room but over all my stay was great and yes I will return.”

May 25, 2006 by Linda from Oklahoma City, OK
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Friendliness of staff.
• Smoky smell in halls.

“Decent stay. Would stay there again.”

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